Returned my phone call... I called on Monday.... June ... its over a week... no return. Phone…read morecall.. I wanted an estimate on changing out a timing belt...

Thought they were customer friendly quick and efficient…read more Location was central area they need to mention they're in old Napa building

Excellent Customer Service, can't beat the prices. I would recommend them to anyone. They know…read moretheir products.

I'm truly skeptical about going to someone other than my mechanic. I needed brakes along with…read moreshocks and struts. A very good price on parts. All done in a day so I didn't have to take off from work. And excellent customer service. They are my go-to if it's not my main mechanic.

John, the lead tech handling the oil change did a fantastic job! Eric and crew are awesome!read more

Response to Valvoline's comments re: claim of 3/5/25. Resolved? Are you kidding me? You decided…read morenot to do the right thing. There was no negotiation. The least you could have done is to refund the wasted $80 oil change.

Brilliant business model. An oil change place attached to a coffee shop. So really this is a dual…read morereview: The coffee shop is legit. Beautifully decorated, great ambiance. The coffee is better than Big Name coffee and is cheaper too. I'll definitely visit again just for the coffee. The oil change was fast and professional. No attempts to bamboozle or up sell. When the oil change was done they pulled my car out and parked it, so I was free to finish up my coffee next door. A+++ highly recommend

We have been going here for years and the customer service is OUTSTANDING! HIGHLY RECOMMENDread more

05/17/26 - Holy smokes We went up to Pleasant Prairie Outlet in Pleasant Prairie WI today. We…read morewere about 3 miles from the Woodman's in Pleasant Prairie so I decided to gas up there. My god the gas is $0.68/gal less than the cheapest gas @ Costco in Niles IL where I always gas up. The gas is always less in WI but the 48 miles to Woodman's makes it unrealistic to go there unless we are in the area. WOW $0.68/gallon less than The Niles Costco (cheapest gas in my area). Definitely worth going to if you're in the area. FYI I was talking to the guy at the next pump & he told me the Costco (which I didn't know) was about 10 mins away from the Woodman's. I always gas up at Costco because of the lower price good quality gas & a 5% premium back on my Citi Costco card

I brought my car to the Buffalo Grove location today to get my leak checked out and they going a…read moreloose oil plug, it was only hand tightened, this is not acceptable, thank you to the staff at the Buffalo Grove location for finding and fixing the leak.

Service was just great Customer service…read moreGood price And the did as I requested not trying to over sale I will highly recommend

Took my vehicle in to get a check engine light diagnosed. Took them multiple (4) visits to fix…read morethis, but they were extremely thorough with all the diagnostics and complete inspection of the vehicle. Friendly staff and customer service and courtesy rides to and from home or the workplace. Highly recommended. Will definitely go there again.

Several great reviews have gone this way and I am going through add another. Nail in tire on a…read moreSunday, 15 minute repair another franchise could not be bothered with, but you know what? I pulled up to jiffy lube, they greeted with a smile and happy to see you attitude. They got the tire plugged quickly and at a fair price. I was in and out in a Jiffy

I would not come back. Despite being the only car here when I rolled up, the oil change did not go…read moreas fast as other locations I've visited with friends (over 30 minutes - didn't rotate tires , change filters, or anything else - literally just an oil change.) I would have changed my air filters, but they didn't have any in stock. My biggest issue was they left a ton of oil or some other residue on my center console when I got back into my car (and my glove compartment napkins were gone so they clearly tried to clean it quick, but it didn't work.) Finally, they somehow turned off my Smart Screen (that is my clock, access to radio, Apple Car Play, etc.) which I've never seen before (there isn't a power button) so I had to ask them to come back and show me what they did to disable it. It's not all bad...the one lady helping me was nice, I was able to do my free emissions testing, and the waiting room was clean and had water, coffee, air conditioning, and apparently free WiFi (didn't use).

I was on my way to work and my battery hazard light went on. After a brief panic, I called Robert…read moreat Waukegan Tire in Kenosha and he said with confidence to bring it in and they will take a look at it. I made a u-turn and headed there immediately. Angel at Waukegan Tire took care of me and he was so helpful and thorough! He fixed it before the end of the day! Thank you for the great service and excellent customer service! You're the best!!

They were very courteous and helpful, and fixed my tire problem nicely. I would highly recommend…read morethis place for all your vehicle needs and repairs. My hat is off to them!! I cannot say enough about their service. Five stars...

I have gone here for years and I always get quality service. I went there needing an oil change and…read moremy brakes done. They came out and showed me my cabin air filter was very dirty and needed re, but I couldn't afford it at that time. They were nice enough to blow out the filter which gave me more time to replace it.

Didn't want to give me estimate said the insurance company would send the people. Call the…read moreinsurance company and said no that they would do it. Talked to the manager got loud with attitude and finally complete the quote. Wasted a lot of my time

Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.