Came in for a full service oil change and had such a great experience at Valvoline! The team was…read moreprofessional, organized and super efficient from start to finish. I love how they run their system calling out "Bay One!" "Bay Two!" and communicating clearly the entire time. You can tell they have a solid process and everyone knows their role. It makes you feel confident your vehicle is in good hands. Jeremy was my lead tech today and he was fantastic. Friendly, knowledgeable and moved things along quickly without making it feel rushed. They were fast but still thorough, which I really appreciate. Being able to stay in your car the whole time is such a huge convenience. I also appreciated the value!! I used a coupon and they even helped me with an additional discount on a service that was due according to my CARFAX report. Taking care of everything in one visit felt efficient and worth it. Definitely recommend this location if you want quick, professional service done right!

WAY TOO EXPENSIVE! My elderly mother comes in here all the time. I think after today I've convinced…read moreher to go to their competitor. $80 for an oil change!?! I was talking to her on the phone and I could hear them trying to upsell her on the battery, the wipers, the filter. She finally caved in on the air filter and they claimed they gave her a discount but it was still over $100! We will be going elsewhere from now on.

This place is amazing. So happy with the service they are awesome and very accommodating. So…read morehelpful and very nice .

I was about to give this location a 1 star review because Gigi the assistant manager is so rude she…read morehung up on me customer skills are lacking. It wasn't in till I spoke to the store manager Adan he apologized for her(didn't have to) and made the situation right. His customer service skills are A1.

My 2007 Nissan Xterra abruptly stalled while driving. RELIABLE AUTO REPAIR solved the problem when…read moremy previous mechanic couldn't. I'm a happy customer that will be a return customer. Thank you!

Front desk Brayan very disrespectful and unprofessional at costumers…read more I got my car back with my seat wet with sweat, when I complained about it he told me that the weather is hot and the workers are sweaty, so I had to drive home with my blouse all wet

These people get you in and get you out in a record time. The price is always consistent, the staff…read moreis always friendly, and they are not trying to push their products on you. Come here to get a quick oil change and keep it moving.

The worst! My check engine light came on the next day after I got my oil changed there. My husband…read morelooked at my car this morning and discovered they took my air filter cover off and just sat it on top of the damn engine!

Everyone was very polite and professional. Shawn the manager, was super helpful, informative, and…read morepolite. They definitely took great care of my vehicle. Outstanding service all around.

Would leave ZERO stars but not an option. Went for a simple tire repair and someone mysteriously…read moreunplugged a sensor on my engine (why was the hood up for a tire repair?). Took it to a reputable place afterwards who plugged the sensor back in. Total scumbag business practices. NEVER GO HERE!!!! P.S. my car passed inspection two days before this incident. This was NOT a fluke.

I waited until my second time using them to write a review as it's easy to wow a customer the 1st…read moretime. Well they wow'd me again! Great customer service, work was done quickly, and the explanation of services was clear. They keep you updated and don't try to price gouge you. This is not a discount repair shop, yet the prices are right on par. Their customer service separates them from the rest. Definitely use this place.

Went in because I dented my rim on a pothole. The first day, Monday, I went in there was a lady…read moreworking - sweet as pie - but it was her first day. So I ended up waiting 45 minutes just to drop my tire off because the main person (presumably the manager/owner) handling the register left her there by herself. She eventually took my information on pen and paper and I left because the manager training her never showed back up. A day goes by - nothing. The next day, I call in to see if my rim is repairable. The guy answers and says they sent it somewhere to get it checked out - doesn't give me pricing or anything but said it'd be either that day or next when he hears back. 4 days later I finally hear back that the tire is ready. Not given pricing or anything. But at this point I'm tired of driving on a donut so I go to pick it up and I have to wait another hour to pick up my tire. Not because it's busy, but because the manager and the city are arguing in front of all the customers about the location in which the business resides and the complaints they're getting about the parking situation. By the time I get to pay for my tire and rim, he comes off as condescending to me because I ask a question about my tire that they found a hole in while fixing my rim, and while checking me out, decides to start gossiping in Spanish to another customer about the "lies" the city was telling him in this "meeting" they had in front of all of us customers. As if for me and other assumed non-Spanish-speaking customers to not understand, I guess? Well, I understood because I speak Spanish. I didn't see it as very professional to be gossiping/not having your business meetings in private anyways. And then finally, SURPRISE! To fix the rim it's gonna be 185 dollars. That's cool, I guess. But a little estimate would've been nice at least on the Monday I dropped it off. Or the next Tuesday...or Wednesday. The invoice that I got claims that I said "I hit a curb" when it was a pothole. I don't want my claim to the city to be debunked because they weren't attentive to detail when I went in the first day and explained the situation to the new girl. And to top it all off, there was a "here's your invoice" in the midst of him ranting in Spanish to the lady. I didn't even receive adequate customer service or a "thank you" or anything. So I will take my business elsewhere for car troubles.

These guys are always so nice and fast. I really appreciate them. Thank you!…read moreTo update, I've been coming here every 3,000 miles for about 2 years. They always remember me and are very professional. I do most of my own maintenance but take my Fusion to them for oil changes because it's to low to the ground to crawl under. I appreciate that they only offer other services but don't try to force. Ive only had one issue but want to say what happened because I think they handled it well. Last week after my oil change I got in my car (which they pull around with the a/c on and hand over to you) and drove away. I got about a block away when all my warning lights came on and it lost power. My blood went cold. I've heard horror stories of places not refilling the oil and the motor burning up, I normally check before I leave but forgot this time. I pull over kill the engine pop the hood and look. It has the right amount of oil and all the caps are tight. I restart and still warning lights with no power. I limp it into a parking lot and call the shop. I talk to Brian and told him what happened (at this point I've been gone for five minutes). He asked where I was and sent one of his guys to look. Within five minutes he was there and looking under the hood. We found where the wiring harness had come undone from the air filter housing when they checked my air filter. It's not their fault it could have happened to anyone. He reconnected it and told me to call if I have any more trouble, which I have not. I just wanted to post a review because I trust these guys. The manager has done a good job of finding good people that are professional and courteous. Thank you all!

Warning do not come here worst service ever do not take accountability for anything. They damaged…read moremy skid plate almost ripped it off and tried to act like it was my fault. An gave me an attitude pretty much told me they weren't gonna do anything about it. So unprofessional district manager or owner really should look into this especially the people that worked there a couple of the managers, especially I will never use Jiffy Lube again and I've been going to Jiffy Lube for about 15 20 years. Lost this customer. I wish I could give them last then a zero star.

I had such a wonderful experience at Express Oil Change! I went in for a regular oil change, and…read moreKatie took care of it super quickly. But just as I was about to start my car, the battery started clicking. It turned out to be a bad cell. I started to get a little worried and stressed because I'd never had battery problems before, and I didn't know what kind of battery I needed or if I'd have to keep jump-starting it every time I drove. The staff were incredibly patient with me. They were patient and took the time to explain exactly what was wrong with my battery, instead of just replacing it without a word. They were even more patient when we spent an hour trying to call my mom and Toyota to check on my car's warranty. After all that waiting, Katie and Jonathan changed my battery and still patiently explained to me what they were doing. I've never been happier getting my car maintained! The prices were great and reasonable. I'd give them 10/10 customer service! They were patient, fast, and very pleasant.

Took my truck in for an oil change and tire rotation and had a great experience. Katie took great…read morecare of me and made the whole process quick and easy. The guys in the service department were also great. They were quick, efficient, and did a good job. Everyone was friendly and the service was excellent all around. I was already a returning customer but I'll definitely be back again.