Worst oil change experience I've had. Over charged after receiving a quote, engine bay left with oil all over it, receipt says other services were performed when they were not. Ended up pulling over to an autozone because they said my coolant was completely depleted (it wasn't) and I needed a coolant job but since I had gotten an oil change "we could do it cheaper". No liquids checked no worry about tire pressure, and now I gotta worry the proper filter and oil were used and hope it was and my engine don't have issues moving forward. read more

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Off the bat, Jaylan welcomed me at my car, asked what services I wanted and happily directed me to the correct bay - his cheerful mood was a great way to start my customer experience at this location. After a few minutes Dre took over. Dre was polite and courteous the entire time. Things that made me happy because as we all know, just don't happen at all good change service locations -literally every employee there seemed to be in a good mood but not in a goofing off way- they all were still doing their jobs and being professional. - Dre and Jaylan were both professional and courteous to me -After checking my cabin filter, Dre opened and closed my glove compartment and I could tell he was ensuring he put it back correctly and then made eye contact with me afterwards to ensure I agreed it was correct - just the effort and thought to make sure it REALLY was done correctly I appreciated - I ACTUALLY GOT MY OIL CHANGE STICKER RIGHT AWAY. I have been to SO MANY Take 5s or valvolines or literally anywhere that forget to give me the little sticker for my windshield and we all know how convenient they are when your vehicle doesn't tell you when to get an oil change. I was shown my air filters and shown the new ones before they were put in and the new oil on the dipstick. I know these are basics and I think required of the company- but last time I went to a take 5 in Houston I was scared they didn't even do anything to my car because none of those things happened . So anyways. BIG THANKYOU to the guys that worked 12/24/24 read more

Everyone was very friendly and the oil change was quick. He checked the cabin filter it was dirty so he changed that as well.

Showed up just before they closed. Jonathan was awesome and very helpful!! 10/10. Top tier customer service!

So, I have been to this location in the past and had no problems getting my oil changed. While they probably deserve more than 1 star, I'm giving it 1 star to get their attention (owner or manager of the store). Unfair? Yes, a little. Effective? I hope so. Today, they said they couldn't do an oil change because my car has no dip stick (BMW). I was told this is policy now and has been in place for a few months. All lies. I called another Take 5 who informed me the Barker-Cypress store was lying. These lazy ninjas just didn't want to change my oil. No problem. We have 4 vehicles in our household, and every single one will now get their oil changes elsewhere. You have lost my business forever. Btw, for as much as they charge, you might as well go to your local car dealership for services. It's just not worth it. read more

Devondre was awesome. Was greeted with a smile. Great energy!!!! He replaced my cabin filter and did my oil change. He was very thorough and took less than 15 minutes. Great staff overall. Everyone was extremely nice. read more

Very fast service here! As their name is Take 5. They are friendly and efficient I love coming here! They will even top off your oil at the halfway point between changes read more

Customers BEWARE and STAY away from here. Went get an inspection here Saturday and they FAILED me because they says my tint is too dark. I've these tints since 2020 and I only do it legally dark. So I have it 25% (f) n 5% (r). But they still failed my car. They know they are losing inspection next year and trying to find ways to make other means of money. Then they try to sell wipers!!! And failed me on that stupid sh*t too. I would not even take my car here ever again not even for a darn oil change. My friends and family have been dinged with all of a sudden their tint is too dark and failing their cars for inspections. I've had a handful of people that told me that is all happening to them now. Stay away from them!! They will cheat you, take your money and lie. How disgraceful of a place. I would never ever recommend this place to a single person . read more

I received the absolute WORST service at Take 5 on Barker Cypress today. The mechanic asked me to drive into the service area which I did and that was the only time he spoke to me. He left me sitting in the area for over 20 minutes while he serviced cars that came in after me. I would have appreciated if he would have said, "Ma'am, it's going to be awhile is that okay with you?" as opposed to just leaving me there. I was trying to do a good service for my mother-in-law and ended up leaving with barely a goodbye. That was my first and last visit to Take Over 20 Minutes!! read more

Horrible. Took 45 minutes to get an oil change and that doesn't count the extra 15 minutes I sat there and waited while there were open bays. They didn't seem bothered at all that it was taking much longer than usual. Will never return to this location again. read more

Should be call take 30, that is how long it took every one in front of me. They have a bunch of unfriendly guys who take their time and no sense of urgency. Also this was the second time they said I needed a new air filter but did not have it in stock. This is the last time i am going there and would rather go to a place with inside waiting than sit there instead of a car for a couple of hours. read more

Went to them for years but the customer service, value, and quality has fallen off so officially had to say goodbye and find another. Hopefully they'll staff up and get back in the game giving good service again some day. read more

NO WAY WOULD I RECOMMEND ANY TAKE 5...... did not put my oil pan cover on correctly not once, but twice! Cover fell off and dragged the ground until I could get to the location that did the last change....... Said it was a manufacture defect and would not pay for damage!!! stay away from any and all Take 5 locations.... RIP OFF....!!! read more

I'll start off by saying that the work done at this shop was a little pricey for me (I'm not the most wealthy) but it was the first time I felt like every dollar I spent was worth it! The service was impeccable. They explained everything incredibly well and stayed patient as I had a lot of questions. They answered every one. The service time was incredibly fast. They are reliable because as I I researched the problems with my car, they knew what they were talking about. The first thing they did was offer water, cold water. read more

Promised 15 minutes wait turned into 2 hours wait. Terribly organized business. Car inspection should be done in one bay while other 2 bays are open for quick oil change services read more

Take 5 Oil Change - Inside of the business - Oil Change Stations Near Me - Cypress, Texas

Today was the worst experience I have ever had at a take 5. After waiting the usual 30 minutes in line it was my turn to enter the garage. The guy guided me in. Then disappeared. I sat in my car for 20 minutes without any service of anyone coming up to me as I watched them greet other cars and even take a lunch break. The only positive was Jonathan being very sweet and giving me a discount. I'm all for taking lunch breaks but at least tell me there's going to be a little bit of a wait before you take one. read more

1. Didn't realize they didn't have the correct filter to my car until after they had drained the oil. Had to wait an extra hour while they went to another store to pick it up. 2. Car was smoking after oil change. Everyone started yelling "shit turn it off, turn it off, turn it off." They sprayed the entire engine w water then had me turn it on again. Huge clouds of smoke. 3. Then had a girl who was not even working there come over and told me she knows more about engines than the guys working there. And that this is a common thing for European cars. She kept trying to tell me that there had to have been something wrong w my car prior to bringing it in. Then also said there is no way that they spilt any oil bc they were using a funnel. (See pics/videos of oil everywhere) 4. I've called corporate multiple times. Kept getting told the location will be reaching out to make it right but still hasn't happened. read more

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Worst place I have ever been to they left my splash shield hanging there with missing bolts. Talk to the Supervisor about it and also talk to the District Office. went today after the Supervisor told me to take it back so they can fix it. 03/16/2025 @ 11:30 am went to take 5 on 11330 Barker Cypress Oil Change to fix the mess they did to my wife's car and still left bolts off the splash shield after he told me it was fixed. Never again will I take it to take 5 they ruin my splash shield and there were missing bolts still. I am going to go to the dealer to buy a splash shield kit because they run it. What a waste of my time. These employees need more training. I went to take 5 so they can fix the problem they caused and got worse the fiberglass insulation that is on the splash shield was burning but didn't catch fire but smell so so bad that had to park my car outside what morons. Please do not take your car for anything they will destroy it at take 5 on 11330 Barker Cypress rd. Manger never did called if the issue was resolved. Awful Awful Awful...please do not take your car to these people they did not take care of the problem. My car just about caught on fire because of the splash shield not being put back correctly ruin the insulation that got burned.. read more

Take 5 Oil Change - Oil Change Stations Near Me - Cypress, Texas

this is the worst take five you can ever go to first of all. the guy was very sassy with me. i had to remind them to top off my fluids three times. it's like they didn't even wanna do it and they were very weird, and then my husband had to remind him again to top off the fluids and they still forgot to top off my antifreeze which i needed the most do not go to this location this is the worst take five i've ever gone to, and i always go to the other location!!!!! read more

I love take 5 oil change because you can just drive up and not get out of your car. The guys were so nice and helpful. They both worked very hard and quickly. They also changed out my filter which was covered with hair and Leaves. read more

Take 5 Oil Change - Oil Change Stations Near Me - Cypress, Texas

This place takes their sweet time for an oil change I get it won't take 5 minutes but 30 minutes just sitting in my hot car while they are doing god knows what Then they have a Radom girl that isn't even working here just hanging out read more

Harold was super helpful and knowledgeable about what my vehicle needed, he was able to pull up previous work that was done and recommend necessary maintenance. Would recommend to everybody read more

Came in on a Saturday morning on 1/25/25 for a full synthetic oil change and was in and out in 10-15 mins. Customer service was great & I didn't even have to get out my car! Loved that they showed me my filters & oil stick so I know it was completed right. I put this off for a month because it's usually such a hassle at the dealership but now this will be my go-to place. read more

Michael at the take 5 on barker cypress did a excellent job and has great customer service made the experience that much easier would def recommend read more

Gina was so knowledgeable, informative and professional. I got an oil change and in that - it was noticed that my windshield wipers and a couple of other things could use some help. The best part was the value of it all. Not only was the customer service experience above exceptional, but everything was done with a smile and great energy! I'd return and recommend this Take 5 to family and friends in Cypress. Thank you. read more

I had my car running until they can to help me, I didn't know it needed to cool downs the person with the purple hair kept joking I was going to burn her with my hot oil from my car. I told her I'm sorry I didn't know, I usually go to the dealership and wait in the waiting room. Then she tried to sell me windshield wipers. Then when they asked me did I want to buy them she yelled from the bottom give her the most expensive and when he asked did I have coupons she said no we don't accept them before I even responded. I get she may have been joking but I too had a long day and was on a few calls. Now I'm nervous she didn't do a good job because she was really upset... idk. I won't be coming back. I refused all the other sale items because of her joking around or else I would have purchased them. read more

I would give less than a star if possible. The Manager on 02/06/25 had one car in a bay at 7:30 pm (close at 8 pm) and said he could not take my vehicle because it would put the store past 8 pm. Take 5, huh? Disappointing. read more

I called first and asked if they took appointments and they said no; that it was first come, first served. When I arrived, they put me in line behind two cars and then allowed a car that come in after me to go into an open bay. When I asked what was going on, they said they had an appointment. When I told them that I called to request an appointment and couldn't get one, I ask how to get an appointment, but they didn't know. Very poor communication and service!! read more

The two people here today and killin it. Awesome experience. This is a tough job and they handle car maintenance like pros.

Took my truck in for an oil change and state inspection and it took less than 15 minutes. Mr cook and the blonde guy that helped me were so informative, respectful and quick. This made it a breeze rather than waiting 2 plus hours for the same service somewhere else, especially when I had my 9 month old with me. Couldn't recommend them enough. read more

Arrived at 6:25pm told me they were no longer taking customers because they need to clean the shop before they close. They close at 7pm. Nico told me the manager told him no, and no one would come out to talk to me. They closed the doors at 6:35 and walked away with 3 cars in line. read more

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I've gone here several times now and have always been satisfied with their services. They do oil changes quickly and the staff is friendly. I just went this past weekend -- both Aliyah and Edgar were very friendly and professional. I will continue coming here for my oil changes and highly recommend them. read more

Sat in a bay for 25 minutes in my car. Appeared to be four guys working. The two bays next to me both had cars having oil changes. Neither one was finished in the time I was sitting there. They never started on mine, and I finally had to leave. I have been to five minute franchises many times for oil changes. First and last time I stop at this one. Not even close to 5 minutes. read more

Last year, they threaten to call the cops on me after my car wouldn't start after my oil change. The head office gave me a free certificate and an apology but my issue lies with the local branch. A third party mechanic determined when the battery lines were not in the proper place. No idea how it happened but the situation was unnecessarily escalated. For most folks, you will experience no issues. But beware of the hot head if something does happen. read more

Location 11330 barker cypress Houston Texas. 2 weeks ago I went to the location on barker cypress for an oil change, but yesterday I found a puddle of oil in my garage. I went this morning at 6:40 to get my cap tightened and to top off my oil, but there was no one there to help me. The location opened at 7am and I waited all the way to 8:20 and still received no fucking help. Now I have to drive 20 minutes away to another location to fix the job your workers couldn't fulfill in the first place. This location is beyond unprofessional and I now can't go on my vacation today because I missed my flight. This is the worst business for an oil change and I plan on never coming back. Fucking hired McDonald's workers to do a oil changes and the business cant even open on a correct time read more

Fast, courteous and friendly. They don't oversell, do things quickly and attentively. Makes it easy to get in and get out. read more

I went in for a standard oil change the other day and it's went very well. They give out waters as you pull up! Which honestly helps a lot in the Texas heat. read more

Super sweet guys that work there, gave me a water bottle when I pulled up on this chilly morning! Helped me out with my oil and putting air in my tires! read more

My car engine is locked because of them and they didn't seal the cap for my oil change

Braxton and Darrius were so professional and efficient. I traveled from Colorado to Houston for my daughter's medical emergency and those sweet gentlemen wished her well and were so sympathetic. They brightened my day! read more