I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

I called Almar and spoke to Frank about installing a remanufactured engine in my 1995 Ford Mustang…read moreGT V8. After I had it towed to Almar, Frank called me back & asked if I had seen the car, which was strange since I bought it new as a retirement gift for myself in 1995 just before retiring from the Marine Corps. Frank said that the car had a broken mirror and a bad tire, etc. Basically, he refused to install an engine. I asked Almar to install an engine, not tires or mirrors. I guess my car didn't meet Frank's standard. Another dealer will install the engine for $900.00 cheaper. Thanks, Almar.

The staff is very nice and get you in an out no longer waiting and the price is goodread more

Khy is so kind and an incredible employee. I'll be coming back to vavoline due to Kh!read more

PURE GOLD! I was taking my son to school one morning when my car suddenly started smoking and…read moreleaking fluid. We barely managed to coast into this location, and from the moment we pulled in, the entire crew jumped into action. Within five minutes, they had my car in a stall and diagnosed the problem--my water pump had completely blown, and the car wasn't going anywhere. Although they couldn't fix it at their shop, they went above and beyond to help. They guided me into a safe parking spot, found a nearby shop that could handle the repairs, and made sure everything was arranged for the tow truck. I still had to get my kids to school and get to work, and they told me not to worry--they'd take care of it all. And they did. I want to give a special shout-out to Red--he was incredible--but truly, every single crew member there was just as kind, accommodating, and professional. These people are the definition of customer service. They turned what could have been a nightmare of a day into something positive, just by showing genuine care and competence. This team is PURE GOLD. They know their stuff, treat people with respect, and absolutely deserve recognition. From now on, this is my go-to spot for all vehicle maintenance. THANK YOU to the entire crew--you made a huge difference in my day!

I have taken my car to this location several times! The young men working there are so polite and…read moreprofessional! If you can, get there early...NO LINE!

Emmanuel took great care of me, ensuring I had the right oil level and tire pressure before I take…read moremy road trip. Thanks Emmanuel !

Over the past 5 years, I have come to this location for several oil changes, tire repairs, and have…read morepurchased a total of 7 tires and had few to no issues. I recently had a flat tire replaced, after which my TPMS was throwing error signals. I dropped in shortly after and was asked to drop off my car at some point for it to be looked at closer. I dropped off my car around 9 a.m. last Saturday. By 3 p.m. I had not heard anything back, so I called and was told they were only just then getting around to looking at my car. I can empathize with being short-staffed, but if it is going to prevent my car from being looked at all day, then I should have been asked to bring it by on a different day. I informed the person on the phone that I needed my car back by the end of the day, as I would need it Monday morning. When I stopped in before closing, I was informed that my TPMS had been recalibrated. I was also informed that they could not find my contact information (the VIN had not been entered correctly). I was told by the person who worked on my car if the error came back to bring the car back to be looked at again. However, the error continued to appear on my drive home. The following Wednesday, I dropped my car off around 9:30 a.m. to hopefully have the issue resolved. As with before, I did not receive any call from the shop. I called around 3 p.m. and asked for an update. I was again told that they were short-staffed and was also told that my car had been forgotten about and that they would look at it then. I went to the shop after my work around 5 p.m. and requested an update. I was then told that my car still had not been looked at by anyone. I expressed my frustration and was told by the individual I was speaking with that they would look at my car momentarily. I sat in the lobby for the next 45 minutes with a clear view of my car as not a single soul approached it. When I looked, the individual I spoke with was nowhere to be found. So I spoke with a tech on the oil change side and asked him to grab my keys, which he did, and then expressed his apologies. I do not have plans to return for any type of service here any time soon despite otherwise positive interactions in previous years. Again, I understand staffing concerns, but as someone who had an issue arise immediately after a tire change, then to have my vehicle blatantly ignored over the course of additional drop-offs and an utter lack of communication is wholly unprofessional.

This is one of the few places that offer to plug a tire. I got a nail embedded in my tire and…read morewaited about 1 hour for it to be fixed. The people at the desk were very busy but very pleasant. The chairs in the lobby are quite low to sit and wait, so I decided to have lunch next door at Firehouse Subs. The next day I got a text from Tuffy asking how their service was. It just so happened that when I went to drive my car, my tire was low again. So I responded to the text with the problem. They said to just bring it back in and they would take a look. So I brought it back in and the technician took the car right away and fixed it in 20 minutes. There was ANOTHER nail in the tire. They didn't charge me for the second nail. I recommend doing business here.

Stay away from Tuffy tires I put four tires on my daughters car . She picked up a nail and brought…read moreit back there because she thought they would fix it under a warranty but that was not the case and I understand . They then wanted to charge her 50 bucks for something a few places have done for free for me or they usually charge you 12 - 15 bucks for a quick plug . They take advantage of of a young person bringing there vehicles there and from the sounds of it they just take advantage of anybody they do business with . Stay away .. plain and simple they are shady . 1 star cause you can't give them a zero

Carlos and his team were awesome! Needed to have a tire replaced and they provided repairs quickly…read moreand at a price actually lower than the original quote. Couldn't have been more satisfied with the results.

THE BEST AUTO CENTER. I kept getting the run around and insane quotes from the dealership. The…read moreworkers at Pronto were honest, affordable, and amazing to work with. Good and honest mechanics and hard to come by (especially as a female) but I genuinely trust these guys and will be back!

My tire went flat last week due to a leak so I've been coming here every few days to get air put in…read more(for free!) until I could get it plugged. I had an appointment this morning to get my tire plugged and it turns out I need an entirely new tire! Thankfully Sheika(?) was very helpful in helping me locate a tire they had in stock and creating another appointment to get it put on before work. They replaced my damaged tire with my spare at no cost and allowed me to see the damage on the tire before replacing it to show that it wasn't a gimmick. It's easy to feel like auto centers are getting over on you because of being a woman, but this location made me feel confident in making my own auto care decisions with their guidance. I definitely trust them and I'm so thankful for their help and care with my vehicle! I didn't get the name of the mechanic who did the labor for me but thank you!

please do not go to the shop. Nobody has a clue. We waited over three hours just to change out from…read moreold battery to new battery.

Cool and honest technicians. Have nkt had a bad experience yet. I bring all of my cars to them.read more

They are knowledgeable, helpful, honest and not pushy. What more can you ask for? No more Woodie's…read morenightmare.

DONT GO HERE. If I could rate this place 0 stars I would…read more I had a terrible experience at Valvoline Instant Oil Change and feel compelled to share it so others can avoid what I went through. After my oil change, they forgot to put my engine splash shield back on properly. The very next day, while picking my mom up from the airport, I heard a loud crash while driving. I pulled over and saw the shield dragging on the pavement. I had to lie on the hot ground and try to pop it back into place myself. In the process, I cut my hand and still had to deal with it falling off two more times before I even got home. In over 10 years of car ownership, I've never had something like this happen. Later that night, I got a notification that my oil had been overfilled. When I brought the car back the next day, they admitted that the bolts for the splash shield were never put in, and yes--they had overfilled the oil. But the worst part? Three weeks later, I took my car to the dealership and found out that the oil cap had not been put on properly, and my car had been leaking oil the entire time. Absolutely nothing was done right, and no manager ever contacted me about any of this. I've truly never had such a bad experience with car service in my life. I'll never go back to Valvoline, and I highly recommend others avoid them as well. Also my dealership is significantly cheaper.

I always have a good experience with this establishment, the stuff is nice and quick but very…read moreefficient.