This was the worst experience for my daughter they tried everything to get her to add on everything they had Then didn't want to honor her coupon And even insulted her several times about the maintenance and tried to bully her into getting other things read more

Great experience at the Take 5 on Bedford (Central Dr). The team was quick, professional, and made sure the service I requested for my truck was handled correctly. Everything was explained clearly and the process was very efficient. Manager Ailey really stood out with her customer service. While I was waiting she made sure I was comfortable and even offered snacks and drinks, which was a really nice touch. Toward the end I realized I needed to replace my wiper blades as well. Unfortunately I had already bought some from AutoZone earlier, but they still took the time to talk through it with me and make sure everything else on the truck was good to go. Overall the service quality, professionalism, and value were excellent. The staff clearly cares about the customer experience. I'd definitely recommend this location read more

Take 5 528 - Hurst Asst Manager Elijah provided efficient service even though limited bays were open. Fast, friendly and efficient service. Thank you Take 5! read more

I came here today to get an oil change for my car and liked the idea that I could sit in the car while my car was getting serviced. I parked in the lot and waited for an attendant. He came over within a few minutes and even offered me a bottle of water! Then I was sent to one of the bays for service. It was a team of probably 4 guys working on the car and they checked everything from the coolant, the wiper blades, and even the air filters! The team on the receipt was Jesse (Hood/MOD), Gage (Pit), Randal (Safety), Jimmy (Service) The price was on the same level as what the local dealership would charge and they also had a $10 off coupon on their website. It came to about $86 I think (high mileage oil change). They were fast and efficient and very friendl. I felt like my car was in good hands. Thanks guys! read more

Terrible service. Promised me I was next for emission test. 30 min go by - nada. Finally I ask what's happening and find out *emissions guy left so you will have to come back later.". Mgr was barely apologetic. Then got smart mouth at me. Very disappointed to be lied to, and not even told that the emissions guy who was gone! read more

I actually enjoyed my time here, so there you go. It didn't take 5 minutes, haha, but I did more than just an oil change. I like that you get to stay in your car the whole time. I never got up or out of my car,just pulled right into the space as directed, and worked on my laptop while my car was spruced up. The two guys who helped me out were kind and funny (Kam and Keyshawn). Competitive prices, big bright clean garage, no need to go sit in some tiny little waiting room. All around a good experience and I plan to return. read more

Friendly and fast service. Oil change and coolant replacement. Finished in 30 min. I had a loose bolt on my hood that made it shake and they tightened that up too. Great experience. I'll be back read more

I was promptly directed into a bay, there were two other cars in the other bays. I sat in my car, because that's what you do at Take 5. This is a bad business model in the summer in Texas. It was 100 degrees and I sat in my car for 10 minutes. I watched as the four or five employees had a great time laughing and joking with each other. They never approached my car so I got ones attention and let him know I was leaving. He got a different employee to direct me out. He didn't try to get me to stay, or tell me they were about to get to me. I should have looked at the reviews before I wasted my time there. So I got a response from take 5 someone left me a name and number to call. I called someone put me on hold. It went to her voicemail and the voicemail said her mailbox was full so I think I see the problem if the person in charge can't take the time to fix it where you can leave her a message and she also probably won't fix people sitting in their hot cars. read more

Wanted almost $150 for an oil change. I told them that was way too much. After they sent me on my way the next mechanic (who was much cheaper) noticed they did not properly put on my engine cover and left it prone to coming off read more

Got a routine oil change and coolant flush a couple weeks ago. Since then my car has broken down twice. Had to get a tow truck rental car the whole 9 yards. Kept overheating and they said Take 5 must have messed up something. They clearly don't know what they're doing and I'm out hundreds of dollars because of it. read more

Waited 15 minutes after being told turn off the engine. So, no AC. I asked about keeping the motor on until they started but they said they were starting right away. They didn't. Tech recommended the $90 service, not the $55 I asked for. She explained that was only for people performing an "engine flush" before they fill it back up with the $90 service. They told me my truck didn't qualify for the $55 service despite having a replaced engine. I left after 30 minutes deciding to take my business elsewhere. read more

These guys do good work. Feel bad for their bad reviews here but I have nothing but good for these guys. Tre Jacob Garrett. Keep up the good work fellas. Got an oil change quick. Will update review if anything goes wrong. read more

Take 5 Oil Change Bedford. HUGE RIP OFF. Pulled in and waited over 40 minutes. I had a coupon for $25 off any oil change. I requested Mobil 1 oil. When complete AND after my $25.00 Coupon, my total was $151.81. This is over $30.00 higher than my Toyota Dealership and the dealership rotates my tires. The wait was long and the oil change was basic. No air filter replacement, additional fluids etc. Absolutely shocked. Lesson learned.... Will never return. read more

Had my oil changed here. After being parked for 30 min at work I returned to notice an 8" patch of oil under the car. Called to ask if I should bring it back and couldn't get an answer. Drove back and they checked it out citing spillage from the oil change. This should've been cleaned up the first time. Got home and the oil leak is evident. 1/2 quart low after a 20 minute drive. Took it to the Take 5 in Roanoke and they discovered that the drain plug was loose and leaking oil. They took care of me. read more

Take 5 is the best! Always so easy and fast. Thank you to Mark, Darias and Richard for letting me know about a leak I had so I can take care of it! read more

They charged my card $996.67 for a bill that was $96.69. I've been promised for one month that they would refund my credit card but it still hasn't happened despite being reassured by customer service via phone and email. I want and need this money back asap. read more

I am not sure why I am wasting my time to rate this particular Take 5 Oil Change, as they do not have a clue as to what they are doing! I left and went to the Hurst location, which was a great experience. Not to worry, as they had zero customers, and will most likely not be in business very long!! read more

The people that were working when we went in were Julio, Robert, Kadan, Jose, Josh, and Keenan. The reason I am listing all is because ever since one of them had great customer service and was all very friendly. They took great care of my boyfriend's truck! Keenan is the one who served us specifically and he did a fantastic job! GREAT CUSTOMER SERVICE and EXPERTISE!! read more

Don't recommend anyone to take their vehicle to Take 5, they will try to take money more than you have to pay. Asked for a basic oil change, they tried to argue with me that my vehicle needs to take full synthetic oil $89.99. I pay half the price at Valvoline and never have a problem with them...so strongly recommend Valvoline instead. read more

I go to this location for all my oil changes and have never had a bad experience. I usually go first thing in the morning, and they are able to get me in and out quickly. The staff is informative, but never pushy when discussing any additional services. They always ask and offer coupons when available (as a woman that doesn't know much about cars I really appreciate this!) Daniel and another staff member took care of me last time and had me in and out in 12 minutes. read more

While their oil change is quick, it's more expensive that most. The worst part of this place is the state inspection. I've had two cars and multiple attempts trying to get my vehicles to pass with Take 5. Only to have them fail over this most anal and ridiculous nit picky things. The latest being they wanted to sell me new wipers. Not coming back. read more

I took my truck there to be inspected and Jesse was fantastic during the whole process. Super nice and great employee. Thank you Jesse!

Take 5 was so friendly and professional. Being a young woman and bringing your car in for work is always stressful because you feel like the men are going to try to get over on you. These guys were really nice and they didn't try to upswell me on a bunch of stuff that I didn't need. I'll definitely be back here. read more

The team here is incredibly customer forward and doesn't try to get pushy with the up sales - all straight shooters. Their prices may be a little higher than others, but from what I've seen we're taking a couple of dollars at the most. They're quick, they keep it simple, they do great work, and all of this with a smile. The only place I go for mine and my wife's cars. Shout out to Matt and Jose. I wish I remembered more names cause everyone is always a pleasure. read more

I had a pin sized hole in my drivers side back tail light and I was told I couldn't get an inspection, also I was told it was $190 for synthetic on my 2015 Chevy 1500 read more

The entire team is incredible but I have to give my shoutout to Dario for helping me throughout my service.

Scammers. Don't do ayate inspection here or they up sell everything to you. Go elsewhere that make you better than getting ripped off

omg! This was the best service I think I have ever received! The teamwork these employees put in was actually amazing! Everyone had a role and the team lead designated those role out to each person and they communicated with one another throughout the entire process. We are from Arlington and I would totally make the drive to Bedford for that kind of service:) read more

if you want stripped bolts, then this is your place! they even were nice enough to leave my bolt partially out enough to have an oil leak! these guys legit don't know what they are doing, save yourself some time and money and go somewhere else. read more

We went to get my girlfriends car inspected today, Sunday the 10th, 2021 and of course this day was the one of the first of the winter where the weather people make a huge deal about winter storms and dropping temps and such. It was cold. It was windy and it was drizzling and some snow flurries were falling. Temperature was around 34 maybe 37. But that was it for our first big winter storm warning day...This all has a point, I'm about explain. We pull up into the service drive and after a minute or two, an employee comes out. Didn't get his name, but he was around 5'6" shaggy hair, darker complexion like he was from India or that region and asks the girlfriend what he could help her with. She tells him she needs an inspection. I arrive after a second to hear him tell her that inspections today were not available because it was raining.... I begin to laugh and said let's go. I used to do car inspections back in the day and the only time in Texas a vehicle inspection can't be done is when there is ice on the street. That's it. Any other time is fine. So, obviously if he,or they will lie about that to get out of doing something or being honest about their other services( oil change, trans fluid changes,batteries. Or maybe even if they make a mistake and damage someone's vehicle leads you to wonder how HONEST they would be? If they will lie about small stuff, then they will lie about the big things and a business is built and maintained upon its reputation. This ruined any chance of us ever using this business for anything and I'll be sure to spread the word about this places deception about not being able to do things during the rain....I'd say stay clear if you value your money and vehicle. Especially the ladies....This is what gives auto repair places a bad name for taking advantage or lying to females.... read more

Went to Take 5 today for an oil change and state inspection. They have great, fast, friendly service and their employees wear masks. I'm very appreciative of that and the great customer service. They went above and beyond to make sure they did a good job and even brought the credit card machine out to us so we didn't have to go inside and be around other people as we are high risk for Covid. Thank you Take 5. read more

Haha, "Welcome to 5 minute oil change...it's going to be more than 5 minutes". I'm laughing writing this.

Gave rounds of treats to my puppies while providing top notch service! Would def drive 30 mins again for these guys (,:

Had my inspection done in less than 10 minutes. As soon as you pull up, they ask you what you need, and they get started. The staff here is impeccable and I highly recommend anyone in the Bedford area that needs a car inspection should get it done here. I will be returning in the future. Thanks, guys! read more

I take all my personal cars and work car to this place for oil changes and inspections. The place does a great job at a fair price. I take really good care of my cars, so I enjoy them not making you feel like your car just barely made it into the place and needs a ton of unnecessary work. They are just an honest shop that honestly performs the services they advertise at a fair price. You can get some good deals if you pay attention to the coupons that are available at the time you need service. read more

Very impressed with service we received at Take 5. They all wore masks and were very professional and courteous. After being treated horrible at another anti mask oil change provider, it was refreshing to be treated so well and respectful! I highly recommend Take 5. read more

Rushed to get to Take 5 in Bedford on Central Drive before they closed today at 4pm. I got there at 3:43pm and the garage was closed with 2 workers inside. One of them saw me pull up and gave signal they were closed. I held up number 4 questioning why they were already closed. The Manager, Elvis, came out and said they haven't had any customers for over an hour and were closing early. I asked him if they could change my oil since they are open to 4pm and he said no, they are already closed. I told them that wasn't right and he said that they are closed again. I understand if I pulled up at 3:58p, but they should have serviced my car - they would have still been done by 4pm and apparently they need the business. Well, they won't get mine or my family's any longer. read more

my husband and i came here on a whim after seeing that one tires pressure was weirdly low. we pulled up and asked if he (Ryan) could fill it up. he says yes. we pull up and he lets us know there's a nail in that tire and another one! they were busy and he was so kind to get us in and take care of us AND to let us know what was in the tire. this was a friday, so he gave us some recommendations of places that could change it on a saturday. so nice! will definitely be back for ryan. read more

We would not recommend this business. The technician required the purchase of a new wiper blade because there was one streak during the inspection. My husband brought it home, cleaned the blade with a paper towel, and it was resolved. Ridiculous. They may have forced the sale of a $12 wiper blade, but they lost our business. read more

Unprofessional, unethical and will not own up to the negligence they caused on my daughters vehicle. On July 16, 2019, my daughter brought her Kia Rio here for service, depending on quality workmanship to be performed to later discover a month later she needed to top off 2/12 quartz on the Forest Lane location in Dallas. Now, any smart individual would believe their was a leak and perhaps look to see if there was any at the time of topping off, but no the manager nor the mechanic believed it was "odd" she just had an oil change done a month previously and needed to top her off with 2 1/2 quartz of oil. Hmm...strange. (No reports of leaks indicated on July 16, 2019 or prior to oil change; Not even when they topped off). My daughter was stranded in Weatherford with a ceased engine, and when towed to the Kia dealership it was brought to our attention by the licensed mechanics that the drain plug was seeping oil causing the engine to cease. (Improper installation and equipment used when performing the oil leak). I called and spoke to the Regional Manager Nathan and another individual both stating it was my daughter's fault, because of the lapse in mileage from the top off to being stranded on the side of the highway. That is not the case at all. What happened was the pistons went haywire because there was NO OIL in the engine. Lets get back to the basics here - Mechanics 101 Install proper equipment, report any leaks if any (which none were reported on any of the oil changes that were performed prior to this incident). Check for leaks if missing 2 1/2 quartz of oil one month after being serviced. Are you looking out for the best of your customers? Do you care about our investments? Do you care for our children when they rely on professionals to perform the work? What are we saying here? Take5 will find anything possible to blame the consumer so you can get out of paying for the car you caused to cease. People, take a look at these pictures - The drain plug has been obviously been leaking (caused by oil change from this Bedford location); Take 5 is saying its because of the piston going through? I want this to go viral and I want you to rethink about using any of their locations. Also, there were two other vehicles at the dealership by TAke5 negligence not including mine, it took them 6 months for anything to be done about it. I'm going on 4 months and they will still not own up to their fault. If you touch any vehicle, do not report any prior leaks, top off with 2 1/2 quartz and still don't look for leaks, you're Negligent! Period. Update: 3.5/2020 Since their posting below, I have emailed and provided how they can reach out to me about my concern. Take 5 customer service has not responded as they said they would. Update once again. 6.28.2020 - Still will not own up to their failure and their conduct. Completely unethical and shysters. I will continue to post on every website forum until you pay for my daughters car due to your negligence. FYI - Its June and I've spoke to many parties included sending a letter by a lawyer of the practices they conduct and they will not respond. Stay clear from these people, they will ruin your vehicle. read more