Many, many details to follow, but I highly recommend you AVOID the main draw of this restaurant - the all you can eat conveyer belt sushi. The service on what I believe was their second opening weekend was very poor, and felt like they no training, and no preparation for guests even though the restaurant was at perhaps 25% capacity.
However, the other food we had was very good. I will probably come back at least once to see if the service has improved and if the conveyer situation is worth trying again as I love the idea of the restaurant.
Pros: good, fresh ingredients, and chefs that clearly know what they're doing. Good house sake and reasonable environment inside. Fun gimmick with the conveyer belt you won't find anywhere nearby.
Cons: avoid the all-you-can-eat unless seated near the chefs. The service, drink selection, and seating options are very poor.
I'm giving 2/5 stars as there is promise, and the menu items were very good, but the conveyer sushi experience was atrocious and service left a lot to be desired.
Our experience:
We were super excited for all you can eat sushi in the area. It also has a gimmick of coming on a sushi conveyer belt, which is a very cool idea and makes the meal fun. Upon arrival though, our group of 7 had nowhere to sit. They only have booths in the restaurant that can fit 6 if they squish a bit. We asked for a chair and made it work, but had to ask several times to get it sorted out.
The conveyer belt sushi is ~30$ and if you don't finish plates they will charge you, so only get what you will eat. They had a nice mix of appetizers and rolls / sushi going around, though no sashimi. However, the problem stems from their poor control of what is being sent around. The conveyer belt goes past all of the tables eventually, but it always passes tables near the chefs first. Because of this, our fairly large group was behind all but one other table at the restaurant. We literally only got the leftover plates all other ~10 tables currently dining decided they didn't want. So while we could see there was sushi and appetizers being put out, we essentially had a table of 7 people paying 30$ getting the occasional plate with 2-3 pieces of a California roll equivalent, or tempura asparagus roll style dish. We didn't see an appetizer plate until nearly done with our meal. These were tasty, but really just "filler rolls" that are cheap to make that everyone else passed on. To add insult to injury, each table lists that you can only stay with the all-you-can-eat for something like 90-12 minutes before they will ask you to leave. Fortunately this wasn't enforced, but if it ever is, would feel like a slap in the face when after an hour in our table had barely had anything to eat.
To make this clear, it wasn't a full, brimming restaurant at 6:00 on a Friday, we came around 2 on a Saturday and the restaurant had about 40 tables, only ~10 of which were filled. The restaurant had capacity for about triple the number of guests, but I can only imagine the chaos that would have ensued if they were even half-capacity.
Fortunately several tables ahead of us turned over (or got full and let plates past) and we were able to try some of the sushi and other more interesting tuna or salmon rolls (often splitting them up at the table). At this point it seems like the chefs also realized almost nothing except a few very generic rolls were coming back to them, and seemed to kick it up and make more food (this took over an hour however). These rolls and sushi were better - but I would still compare them to something you might get at a grocery store - nothing fancy, rice that tasted fairly generic, and fresh but not well-prepared ingredients (they had to churn them out very quickly so this is understandable). They also seemed to get in a rut and made the same thing several times - which once the conveyer belt was no longer empty at about the 90-minute point of our meal, meant that the same rolls that everyone had eaten kept going around and around. At one point I think about 20 plates on the conveyer were the same roll, with hardly anything else actually making it to our table.
Two members of our table that ordered off of the menu as well. One because they were extremely hungry and we literally weren't getting enough food in the first hour for them to eat at the all-you-can-eat sushi restaurant , the other to try a tuna grill dish that looked good. I can say that these dishes were prepared extremely well and clearly the chefs knew what they were doing. I got to try both and they were very tasty. If the waiter had been able to explain the menu better and come by to check on the table for drinks, I think this would have been a 4-5 star experience when ordering directly from the menu! So they have a lot of promise in that regard. read more