Unfortunately, my experience with Seth was extremely disappointing.
I hired him to replace two toilets (one was removed and disposed of prior), rough-in plumbing for a new bathroom, and complete the plumbing for a salon space in my home. Throughout the project, his apprentice performed most of the work while Seth was rarely on site himself. Despite that, I was ultimately charged nearly four times what we had originally agreed upon.
Even more frustrating, the job was never completed. There were multiple issues with the work, including plumbing that had to be relocated after it was installed in the wrong location--even though the correct placement had been clearly marked on the floor and discussed in advance. As well as forgetting to cap an open pipe resulting in water all over the garage.
Seth did come and relocate the plumbing to the correct spot after accusing me of changing my mind and telling me the job was a pain in the ass. Because the work was left incomplete, I had to hire another plumber to finish and correct the job. When I requested a detailed invoice explaining the charges, Seth became angry, combative, and unprofessional. The invoice he eventually provided totaled $2,900 less than the amount I had actually paid him (in cash) and despite repeated requests, he has refused to refund the difference.
The communication after the job was just as disappointing as the workmanship. Instead of addressing my concerns professionally, the messages I received were hostile, disrespectful, and completely unacceptable from someone representing themselves as a professional.
Based on my experience, I cannot recommend Seth. I would strongly encourage anyone considering hiring him to get everything in writing, insist on detailed invoices, and carefully compare other licensed plumbers before making a decision. There are many reputable plumbing companies that value honesty, professionalism, quality workmanship, and treating their customers with respect. Unfortunately, that was not my experience here.
I have asked for a partial refund but I am fairly certain he won't do the right thing.
All I can do at this point is caution others and take away several valuable lessons from this experience. read more