1. Tailor Heroes

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Mesa, AZ

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Tailor Heroes

3.3 (59 reviews)
Open • 10:00 am - 6:00 pm

Services - Tailor Heroes

Clothing reproduction

Custom tailoring

Tailor Heroes Photos

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Response from owner

Very rude, unprofessional and took 6 weeks to get my alteration done. I sure wish I would have looked at the bad reviews and not just based it off the total stars they are rated. I brought my dress for my daughter's wedding the end of July. My first dress fitting was Aug 2nd they asked to reschedule because the dress wasn't done. That's was fine. But FOUR more times they asked me to change the date or time because "the dress wasn't done". Again, showed up for my final fitting and it wasn't done again. Due to my work schedule I couldn't come back for a week(Friday). I was reassured multiple times by him previously that my dress would be done. But, it wasn't. So after I left, I text him to request the dress be done sooner (Monday instead of Friday) since Friday would be only one week from the wedding. He responded 3 days later with a very rude unprofessional response. Telling me it's a very difficult project. Which I never said or thought it was an easy project. But, don't tell me a time frame you cannot finish. Better yet don't take on a project you cannot finish on time due to its complexity. As a female I felt very uncomfortable showing up for my final fitting based off of his text message. So I had to bring my boyfriend with just to make me feel safe. At that fitting I requested they fix the corset lacing in the back because you could see the seams from the laces. When I showed up nothing had been changed and I was told that's "the best we can could do" She hadn't even taken out the stitching to try. At this point I just paid and took the dress. Owner: Before you respond with a rude comment like you do to your customers who leave a bad review. The corset will be fixed by another tailor. So, it can be done. Also, as a business owner you should be respectful to your customers. Especially when they have been very understanding about repeated rescheduling. But go ahead, write a rude response to me so others can see how you treat your customers. Hopefully they will read the bad reviews and avoid being treated unprofessionally by you.

suit (before)

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2 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

They altered a costume for me that I needed quickly. They did an excellent job. Thank you so much!

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5 years ago

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4 years ago

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Photo of Lex P.
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5 years ago

Quality, great hemming on 3 pair of jeans. And affordable. I would definitely give my business again and refer this business to others

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5 years ago

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5 years ago

Business owner information

Photo of Zarlasht I.

Zarlasht I.

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Photo of C H.
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4 years ago

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4 years ago

Great service and friendly staff, she was able to get my pants tailored in time which helped a lot and they came out great.

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3 years ago

Business owner information

Photo of Zarlasht I.

Zarlasht I.

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5 years ago

Dropped off 4 pairs of pants to get hemmed and she was able to do it within 2 days charging $10 per pant!

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5 years ago

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5 years ago

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4 years ago

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4 years ago

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4 years ago

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Page 2 of 2

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Review Highlights - Tailor Heroes

“I think they did need extra time as they are always busy, but they saved me much time and expense compared to buying a new electrician's backpack.”

Mentioned in 2 reviews

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People searched for Sewing & Alterations 4,081 times last month within 15 miles of this business.

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Tailor Heroes - sewingalterations - Updated November 2026

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