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    Tailor Heroes

    3.3 (59 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Tailor Heroes

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    2 More Services

    Custom tailoring

    Embroidery

    Tailor Heroes Photos

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    Response from owner

    Very rude, unprofessional and took 6 weeks to get my alteration done. I sure wish I would have looked at the bad reviews and not just based it off the total stars they are rated. I brought my dress for my daughter's wedding the end of July. My first dress fitting was Aug 2nd they asked to reschedule because the dress wasn't done. That's was fine. But FOUR more times they asked me to change the date or time because "the dress wasn't done". Again, showed up for my final fitting and it wasn't done again. Due to my work schedule I couldn't come back for a week(Friday). I was reassured multiple times by him previously that my dress would be done. But, it wasn't. So after I left, I text him to request the dress be done sooner (Monday instead of Friday) since Friday would be only one week from the wedding. He responded 3 days later with a very rude unprofessional response. Telling me it's a very difficult project. Which I never said or thought it was an easy project. But, don't tell me a time frame you cannot finish. Better yet don't take on a project you cannot finish on time due to its complexity. As a female I felt very uncomfortable showing up for my final fitting based off of his text message. So I had to bring my boyfriend with just to make me feel safe. At that fitting I requested they fix the corset lacing in the back because you could see the seams from the laces. When I showed up nothing had been changed and I was told that's "the best we can could do" She hadn't even taken out the stitching to try. At this point I just paid and took the dress. Owner: Before you respond with a rude comment like you do to your customers who leave a bad review. The corset will be fixed by another tailor. So, it can be done. Also, as a business owner you should be respectful to your customers. Especially when they have been very understanding about repeated rescheduling. But go ahead, write a rude response to me so others can see how you treat your customers. Hopefully they will read the bad reviews and avoid being treated unprofessionally by you.

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    2 months ago

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    27 days ago

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    7 months ago

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    3 months ago

    Small business owned by a friendly couple. They accommodated our last minute needs for our wedding and the work is beautiful! Great pricing.

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    3 months ago

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    1 year ago

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    5 months ago

    Impeccable job, extremely happy with my tailored military pants. my fitting was quick and efficient

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    9 months ago

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    2 years ago

    Business owner information

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    Zarlasht I.

    Thank you so much and we appreciate your business!

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    2 years ago

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    2 years ago

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    Ask the Community - Tailor Heroes

    Review Highlights - Tailor Heroes

    I think they did need extra time as they are always busy, but they saved me much time and expense compared to buying a new electrician's backpack.

    Mentioned in 2 reviews

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