My friends and family have been telling me to go here for years and years, but I was never…read moreinterested. I am not body shy, and being around naked women does not bother me. I just had no desire to go until a few days ago when I booked a massage and got a day pass. I thought it would be a nice treat for myself. It was a wonderful amazing experience! All staff I met were friendly. Given a tour of the place when I checked in. Robe, towels, and cap also given at check in. My massage therapist was Alex. She is so tiny but got some real strong hands. This girl does NOT need a man to open a pickle jar. I went to the FIR rooms. I tried all 4 rooms, which have different temperature ranges. I then realized, I don't like hot rooms so I went to the cold room. The pool area which also have about 4 different pools with different temperatures ranges. I went for the cold pool, the temp says it was 60-65 degrees but I felt like it was a little colder than that. Overall, I fell in love with this place. I did not get to try their restaurant, but I will once I go back. They have water you can buy or you can bring in your own. Also, NO PHONES. Don't wait too long like I did, and give this place a try!

I'll be honest, this is one of the only day spas I've been able to find in the Tacoma/Puyallup…read morearea. My friend and I did go in on a Saturday and as expected it was extremely busy. The cons: I do not think I received the quality customer service that should be expected when being a first timer. When I checked in, I paid, did not receive any towels, bathrobe, or hair cap, so I had to go back to the front desk to get this because I didn't realize everything was needed when you get into the locker room. I also wasn't given a short tour or any kind of knowledge about what's available in the spa. There was a lot more options than I was aware of until another patron was kind enough to give us a tour and (shout out) Suzie let me know about the different options available after my scrub. The body scrub is a little in your face if you get the body scrub done in the pool area. If I were to get another body scrub, I would specifically ask to do it in the second room because there's a less traffic. As a first timer, it was definitely not something I expected, and I did not mean to stare, but holy crap what an experience. The services are a little pricey. I love getting facials but $90 for a 30 minute facial seems a little too pricey for myself when I currently already go to different spa to get my facials and it's about $120 for an hour facial. Might just be a preference, but, I will probably give Olympic Spa at least a chance to get experience their products and see if there's anything I really enjoy. Pros: You can literally stay all day. There is a restaurant that you can have lunch at and there are a lot of great options for you to do for the time that you were staying at the spa. I did the body scrub and was actually able to move my 6 o'clock appointment to 315 due to a last-minute opening. Suzie was amazing and tried to make me feel a little better about all the dead skin that was coming off of my body. The water options at the front have some great selections, however, they are $20 each. I bought one for each of us and I will be bringing that back with fruit inclusions for the future. Or DIY it and add some cucumber, strawberries, pineapple to your water to give it a real good relaxing vibe. And finally, it is a little strange when you are not used to seeing naked people, like ever, and seeing a room full of naked members. After 10 minutes though, you're used to it and it's pretty normal. I think the whole setting is set up for you to be your most comfortable self. And if you aren't comfortable with being butt, naked nasty your first time there, the quiet room, rooms, and cold room give you an option to keep your robot and still experience some of the amenities. Since there are obviously no photos/phones allowed in any of the spa areas, the only pictures I will be able to provide will be the food. Which is super convenient because it's in the spa and you just go in in your robe. I will definitely be returning. And I'm looking forward to my future adventures. Due to the customer service, which is one of the main things I look for in this type of service, I'll be giving it a three star review. However, when I go back, I will be reevaluating this review based on the customer service I experience at that time.

It's a nice place to relax and unwind. You have your own room so you can just soak your worries…read moreaway. When you enter the room you'll have your own Sauna, Jacuzzi, Shower, even a bed if you need a nap.

Have been several times and it is consistently a clean and welcoming space. Out of town visitors…read morethink it is cool to have a public/private space like this and wish they had one in their towns.

Love Grit infrared and cryotherapy- have been frequenting for these services for 2+ years - shout…read moreout to Jocelyn who is a bright light and a pleasure to see and provides the best customer service! Thank you for making Grit my favorite go to

Super friendly staff, very clean, not busy, comfortable sauna. Sauna was private, & peaceful.read more

The health benefits have been remarkable for both my husband and I. We go for regular sauna visits…read moreat the recommendation of his doctor. It has truly paid off. The staff is very helpful and kind. The facility is clean and well appointed.

**Update as of 1/4** The business owner initially responded…read moreto my review on Google on 1/1. He said he would extend a one time credit. All I had to do was reach out. Now, 3 days later (the first day I had time to reach back out), he has changed his response. The new response no longer has the original offer of a credit. Instead, it's basically a lot of words to say that customer experience only matters if it's positive, something about how roller coasters don't give refunds if someone pukes, and the next staff training will include something about credits. My issue remains unresolved. Urban Float is a dishonest business that only cares about money. Buyer beware. Poor experience overall. Positives: -clean -nice staff -explained things well -places to dress, do hair, and skincare with good hairdryers at each station. Negative: My friend and I had our first floats 12/29. Including my pre and post float showers (5 minutes each), I was in my room MAYBE 20 minutes out of the 60 minutes I paid $99 for. I was in the actual pod less than 10 minutes due to uncontrollable nausea. I had no idea this would happen to me, but it's nobody's fault. The staff were polite enough to check on me, and get me water and tea to drink. I asked if the circumstances would allow for a credit (yes, a credit, not a refund) that my husband could use later, but was told by the manager that she can't. The best she 'could' do was 20% off. I wasted $80 to sit in a lobby. I realized after I left that their website says people who cancel within 12 hours of an appointment have to pay 50%. Yet someone who shows up on time and tries to participate only gets 20% off? It's unfortunate that y'all chose to waste an opportunity to turn a negative into a positive, and possibly gain some more loyal customers. Instead, neither myself nor my friend will be back. Sadly, she was also soured by my experience even though she enjoyed her float and Rex treatment. This is my 3rd time leaving a review, let's see if anyone actually follows up, or if Urban Float cares more about making money than "providing a clean, calm, and welcoming environment" as per their mission statement. I most certainly do not feel welcomed after this experience.

I was gifted a 90 minute massage and 60 minute facial for birthday and Christmas present. I had a…read morefacial with Christina which was amazing and my skin felt fantastic. Christina's product knowledge and application was excellent and I will travel all the way back from Australia to have another one. I highly recommend a facial with Christina as you won't be disappointed.

So good. Kelly zeroed in on all the spots! I've got my next session already scheduled!read more

This review is specifically about my experience as a trans femme here. I was unsure about coming…read morehere initially, after reading about places like Olympus Spa denying entrance to transgender women. I dress and present feminine, but am visibly AMAB. When I came in with my friend, who is a cis woman, they gave us both the pink sets of clothes and directed us to the womens side without asking or saying a word. Nobody bothered me while i was in the womens locker room and soaking pools, and everyone i encountered was friendly or neutral. The sauna and soaking tubs were wonderful, and overall, this was a great experience.

Palace Spa used to be a relaxing place and a fun treat once or twice a month. Self care is…read moreimportant, right? But, having said that, I'd recommend getting your self-care elsewhere. I will no longer give this establishment any of my money. I've been going here for many years. A few years ago, their was an ownership change. That's when a little gem started to slowly turn into a lump of coal. As will all things mechanical and aesthetic, maintenance is required. They seem to not even do the bare minimum in that regard now. I can only speak to the men's side of the clothing optional Spa areas, as I haven't been in the Woman's areas. But, there are loose tiles in the hot tubs. The tempature of the tubs is also an issue. The "Warm" tub is about right and most of the jets work correctly. The "Cold" tub is cold, but it should probably be about 10-15°F cooler to have actual theroputic value. The "Hot" tub is like warm bath water and most of the jets in that tub barely work or not at all. This has been the condition of the tubs for years now. . The Steam room has been down for many months now. I asked about it the last time I was there and the Eastern European woman who is, I think, a manager of some sort, immediately got argumentative, was rude, defensive and aggressive. All for me asking a reasonable question. She made some excuse about being able to find parts for the stem room. This feature is a very important part of what a facility like this has to offer, and part of what we pay the $40 entry fee for. They offer no discount or other compensation for this inconvenience to their customers. Just a very unprofessional looking sign taped to the window and inside the facility. That's another thing. The customer service is absolutely lacking. This is supposed to be a relaxing and welcoming atmosphere. The front desk is often manned by very rude people, especially when the Korean man is working the front desk. He's very rude and if he speaks English at all, I wouldn't know it. He's often busy looking at videos on his phone and ignoring you when you ask a question. No "hello" no "Thank You" nothing at all. He'll just push the credit card machine towards you to indicate you're supposed to pay and gather towels, a locker key and a uniform for you. They also often will be cleaning the facility with hoses drapped across the facility and that feature being shut down during operating hours. This is hardly relaxing and is very unprofessional. How about doing the cleaning when customers who pay to use the facilities you are cleaning aren't there? All in all, what used to be a nice spot is now a complete turd.

I discovered this amazing place during the Fire Academy!!! Whole Body Cryo is life changing, the…read morefirst time I was nervous because I don't like being cold but after you experience how well it works you will become addicted just like me! I do the Whole body cryo and the red light room after or the infrared sauna which are both amazing as well. I HIGHLY RECOMMEND COMING here for any issues you have! Headaches, body aches, health issues , etc. We are a family of 6. My husband is a firefighter, my teens are very active athletes and we all are obsessed and addicted!! My younger 2 our littles but will definitely join in when they are older! I am so happy I found this place! What makes it even better is they have the BEST customer ever!! The treat you so well and I love that. Just check it out at least one time and you will see why we come every week to reset our minds, body and soul!! It's amazing!

This place is wonderful. Staff is very pleasant and professional. I enjoy the cryotherapy and red…read morelight therapy four days a week. Loving my membership!

I bought a Groupon last fall of '23. I looked online at all the bios of the team and decided when I…read moremade my appt to go with Steve. It was for a sauna first then the massage. I was so happy to be going. I sit in my car and drive people around so I get really stiff!! Plus a bit of a knee problem that has made me really stiff. First I went in the sauna. That helped loosen me up for massage. Steve really worked on my low back and quad and hamstring. He did such a good job I was actually walking better after! I told my self I needed this way more often. But due to a hectic schedule I finally am starting 2024 off right. I signed up for twice a month!! Went yesterday. Had myself a sauna first then the massage. Basically we had to start over since I was gone so long. But I felt better after. I was looser for my chiropractor today too. I really enjoy Steve's method. He doesn't look you in the eye much tho haha. Doesn't bother me that much. See ya soon Steve!

Had a massage today with Stephen and it was great! Extremely relaxing and then topped it off with…read morethe awesome infared sauna which was conveniently in the same room. I used a Groupon for my first visit but I feel the normal prices are very fair and I will definitely return.

This was the best massage I have had in years. Carlie Lubbesmeyer is a fantastic massage therapist…read morewith the great intuitive abilities to create a healing and relaxing session. From the time I walked into the building I felt welcomed into the relaxing vibe of the place. I highly recommend Oly Float

We booked our appointment for last night, but before we went, we got massages along with cupping. I…read morewas unaware that you could not float for 24 hours after a cupping treatment. Since it was our Anniversary, they allowed us to reschedule without paying the cancellation fee. That was amazing. We booked the forest room. The float itself was wonderful, but the shower after was lukewarm warm for maybe a minute and then just went straight to cold. If this was my first time, that would have deterred me from coming back, but the last time we were in the galaxy room, the shower was amazing (super hot and on top of that.. it was a steam shower). Im sure the forest room shower was just having a one off tonight. I would recommend the galaxy room. Just a tip, there is no mirror or comb in the room to touch up your hair and make up, so consider bringing one.

Compression therapy on legs was wonderful. I felt my legs lighter and was relaxed. Almost like I…read morehad message on my legs for 30 mins. Leg swelling improved significantly . Highly recommend compression services.

Loved my experience here! Came in mainly needing IV hydration from recent travels that wore me down…read morepretty bad. Made an appointment online, which was convenient. I went in the morning on a weekday and there was lots of street parking. Although there is a parking garage as well as an option! The atmosphere in there is very peaceful and the staff are all very nice and accommodating. The pricing is very reasonable and the staff don't push you to get anything you don't want/need. I have already recommended this place to others and plan to come back soon :)