Expect long waits, order screw ups and sloppily put together burritos (sometimes). It's been so bad recently that I've stopped tipping because they don't deserve it in my opinion. I will altogether stop going to this location entirely because of the long waits that I just don't have time for. It's a shame because I've loved taco time for over 20 years! read more

Went through the drive through and watched as they bagged my order. The spilled an order of my mexi fries on the counter, then scooped them up with bare hands laughing and put them back in the box. I mentioned what I saw to the guy who handed me my bag who said it was a clean surface, closed the window and turned around. Won't be going back. read more

How the mighty have fallen - the building facelift and furniture upgrades were definitely not the issue with this place. Too slow, too rude and nothing more than overpriced Taco Bell quality. Shameful. And because this decline has been happening over some time, it's clearly NOT a staffing issue but an ownership issue. Owners have become deaf and dumb to running the place. I won't be back. read more

There is a reason I will go out of my way to hit the monroe taco time... There is one young man in particular, named David, who has a smile and personality.... better than anything on the menu! You know, those individuals that offer a little bit something extra when you meet them? David is one of those young men. He just has a super positive vibe about him... and is always so welcoming! I think we can all agree? Good....friendly employees are rare these days! Manager Bell? I want to thank you for fostering an environment, that retains good employees, like young David! He is just fabulous! Can't wait to grab my next meal at Monroe, Taco Time. It's always better than what I could even expect. Best, Bill read more

Taco Time - Me with my food! - Mexican Near Me - Monroe, Washington

Since when did the size of the kids meal get cut in half? This burrito is literally half of what it should be. Really ticked!!! Also, there's no toy (not that I need a toy but still, isn't there suppose to be one???) Response for manager- I've been going here since I was a littler girl, this was always what myself and my son ordered. It was never a 1/2, but a full size.... So indeed it HAS gotten smaller over the years! read more

Taco Time - Kids burrito only 3" long!!! Either they've started cutting the kids meals in half or I got screwed. - Mexican Near Me - Monroe, Washington

Visit 3/28/2024 at 6 pm and the food was terrible. The manager MIranda is a poor example of what I would want to manage my restaurant. I ordered a Tostado Salad along with other food for 6 of us and spent over $80 dollars. When I took it back to the counter Nathan told Miranda the manager and she said we water down our beans and that is how it is. I said I couldn't eat they said OK and threw it away with no solutions. The place was dirty and the garbage cans were over flowing. Do not eat here till they train better. The size of burritos is less then any other Taco Time. I love to eat at Taco Time just not this one. Twice now I have had terrible food. read more

Taco Time - Garbage cans overflowing and tables dirty. Too bad they spent money on remodel. Need employees who take pride in it. - Mexican Near Me - Monroe, Washington

three times now i have ordered a tostada salad with no cheese and uou idiots smother my food in it!! i get mistakes once in awhile but you guys do it everytime costing me so much money on apps while im at work! read more

Taco Time - Mexican Near Me - Monroe, Washington

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Enjoyed their crisp chicken tacos, chicken chopped salad and if we feel like splurging, their crisp pinto bean burrito. Five stars There's a large selection of salad dressing to choose from the cilantro lime is pretty delish and it's nice it's provided on the side in a large container. My only gripe is how out of reach their hot sauce can be. We like them that's why I can't keep quiet about this. It seemed like every time we get home, we always get disappointed the hot sauce is not included. This time, I indicated clearly I want three containers. When I got to the second window, the girl named off all the food items and not the sauce. As a just in case, I asked if the three hot sauces were in the bag and she said yes. When I got home, no hot sauce! Normally, I would let things go especially with the short staff and hard times. It's just frustrating when every time we come something goes wrong. Both times, they have the appearance of doing their job of verifying which fooled me til I got home. Overall, food 5 stars. Service 2 stars. 3.5 overall read more

Taco Time - chopped Salad with Chicken $8.39 cilantro lime dressing delish - Mexican Near Me - Monroe, Washington

I'm done patronizing this location. Service is terrible. I could not get anyone to take my order in the restaurant. 4 people serving the drive thru however. All 4 looked at me and ignored me waiting to place an order. Taco Bell is a better place to spend your money read more

Tacos were tasty. Nailed the extra ice in my water. Guy at window super nice and friendly. Fast service. Will be back. Waiting for my coconut shrimp baja tacos ti arrive. They are life changing. read more

Recently remodeled. Good drive through service. Dirty inside with employees who don't notice or don't care. Would take 5 minutes to wipe these down and sweep. read more

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You have made progress on the speed of your fast food drive-through. Though, it was much faster when you had a trainer. Why is it that when I purchase a beef or chicken soft taco at the Kirkland (corporate) location, the size of the burrito is double what I usually receive at your location? The prices have gone up and the portions have been cut in half at your location. read more

great place I'm probably the best burrito ever. totally recommend to anyone who loves a chewy delicious burro

Lakewood location off 512 and they're always so kind, helpful service. You can taste the difference in the quality from other fast foods. Go to spot when I want a quick bite that doesn't disappoint. Hot and fresh. read more

I can't imagine how the chicken soft tacos were made today! We had two, and they both had so much liquid in them - my clothes, purse, car seat, door frame and ground outside my car were soaked! What could that white, watery mess have been? Must have been a half cup or more of this white, watery waterfall of liquid! I unwrapped one end and started eating it, and felt something cold and wet on my leg. I looked down and - wow! There was a pool of liquid that was waterfalling everywhere. I finally got the car door open, and let the rest splash on the ground. I'm going to have to clean my purse, clothes, car seat and door frame. I tried calling them, but got a voice mail. What's up Taco Time???? read more

Every time I go I have at least one item missing. Drive thru takes awhile so not fast.

Taco Time is our favorite fast food restaurant. You have to order & pay here via computer as there is no person taking your order. We waited in dining over 22 min. for our (cold) food & the place was virtually empty. You also must pay for hot sauce. You must ask for the code to get in the bathroom, maybe it's a dangerous area??? The inside of the restaurant was dirty, not one single clean table. The owners of this establishment should be extremely worried, their system here is super messed up. read more

On May 8, 2022 my husband stopped at the Taco Time at Hwy 2 in Monroe, Wa @ approximately 9:30pm. He ordered me a Soft Pinto Bean Burrito, my favorite of Taco Time fare. He then drove the 30 minutes home. The burrito was labeled "BEAN". It was NOT BEAN, it was BEEF, which was inedible to this vegetarian. Too late to go back and too late to call. My husband would just let them know the next time he was there. Fast forward to tonight May 22, 2022, @ approximately 9:30pm. My husband explained what happened with our previous order and asked that they make sure they provided a pinto bean burrito. There was NO offer made by the staff to rectify their previous mistake, (i.e. a free burrito). My husband confirmed it was a bean burrito, in front of the drive thru employee. He then drove the 30 minutes home. I opened the burrito to add ranch and jalepenos, instead I pulled out a fairly large piece of thick plastic wrap type material (see photos). This was second time within two weeks that I was unable to eat the burrito. Who knows where the plastic was from and what it's original use was. I feel that this was purposely done in direct RETALIATION for the initial burrito complaint... On a more probable than not basis. I'm glad I opened up the burrito before taking a bite. A piece of plastic of this size could easily become lodged in the esophagus, causing choking and be life threatening. THE MONROE, WA TACO TIME EMPLOYEES ON BOTH OCCASIONS WERE UNFRIENDLY AND CURT. IT IS NOT UP TO THE STANDARDS WE HAVE COME TO EXPECT FROM OTHER TACO TIME LOCATIONS THROUGHOUT WESTERN WASHINGTON. WE DEFINITELY WILL NOT ORDER FROM THE MONROE LOCATION AGAIN, IT'S TOO CARELESS AND DANGEROUS. read more

Taco Time - Mexican Near Me - Monroe, Washington

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One evening about 7 p.m., despite there being few cars queued, I sat in the drive-thru for 35 minutes waiting for a beef soft taco with no ranch. As I waited at the window for my order, it was clear that the reason for the delay hadn't been a lack of staff: there were plenty of people working in the kitchen. I have no idea what was taking so long, but there was no excuse for it. At long last, after I'd determined I couldn't just exit the drive-thru and abandon my hopes for dinner because of a concrete barrier and a hedge blocking me on the right and other cars in front, I finally made it to the window, and they finally handed me the beef soft taco. It was soaked in ranch. Like an entire bottle of it. It was a joke to them. They thought it was funny. "Haha, look what we did to this old Karen who had the nerve to ask us to hold the ranch! Ha ha ha!" I contacted Taco Time's customer support and asked for a refund of the cost of the soft taco, which was a bit over $5. They forwarded it to the Monroe location's store manager, who ignored it. "Ha ha, look at this pathetic Karen trying to get her money back for the food we deliberately ruined! Epic! Ha ha!" Weeks later, someone else at Taco Time HQ contacted me, apologized for the delay in response, and in her best corporate mock sincerity, asked what she could do to help. I repeated my request: refund my money for the ruined order. That was months ago. Not a word since. She no doubt forwarded the report to the same incompetent store manager, who did f***-all, and probably laughed again at the "demanding" Karen who had the gall to request a *gasp* ranch-free soft taco. So now you know the story of why I'll never come back here. read more

I have to say I'm totally impressed!! these people care about the quality of food that they are creating, even in a fast food environment. the food is consistently delicious the staff is consistently friendly I highly recommend this restaurant read more

Northwest tradition! If you're not from here, don't expect Mexican food. It's not. There's really nothing Mexican about Taco Time other than foods come in tortillas or taco shells. But don't let that deter you. The food is fresh for "fast" food and there are tons of healthy options. Their soups are good, and salads too. But my go-to is the chicken soft taco, mexi-fries (tater tots) and extra sauce (like salsa, but also not). It might seem like I don't like Taco Time, don't get me wrong, I LOVE it. Just don't go in with expectations if you haven't tried it before. It's 100% better than Taco Bell, but doesn't compare to authentic Mexican food done well. read more

Exactly what you would expect. Fresh good and expensive. You get what you pay for. Free hot sauce!

Taco Time gets 5 stars for their dedication to the use of recycling and composting. Also the promotion of using local food suppliers is admirable. But sadly the food is just not that great compared to similarly priced restaurants and not as good as cheaper options. I'll continue to eat Taco Time occasionally simply for the first reason I wrote about. read more

I went to this Taco Time at 12:30 on a Monday. Were they busy, Yes! But my experience was so great from the girl that took my order, to the pleasant young man that took my money & gave me my order. The food was Excellent, and it was excellent customer service all the way around. Thank You So much, I appreciate the positive attitudes, excellent customer service, and exceptional food. Great Job Monroe Taco Time! read more

Wow. We walked out! Horrible service. Older lady at counter was absent running around with her head cut off, no one manning the front counter. They seemed to have lost the order of the previous customer and we were never helped standing at the counter, finally just left read more

I've been to Taco Time maybe once in my lifetime before this. All in all, very impressive service. The gal that took our order had long blonde hair and she kinda adorably popped around like the jolliest person in the world. Quick, yummy burritos/tacos for your mid-stop road trip (a little too much sour cream but not enough to mark down a star). We'll be stopping again! read more

We stop here for lunch all the time. I have to say the staff here is awesome. Always happy to see us. Very clean and well managed. Hats off to you guys. Keep up the good work! read more

Don't get me wrong I do like taco time, but this one sucks. They were out of two types of crops burritos. They make these in house! I have been asked at other locations if I'm willing to wait for a fresh one. I told this location I was willing to wait while they made one and they said the were too busy to make one. Wtf you're too busy to make an order? Oh and I was the only one in line...really? read more

I am not sure, where to start. Service is non existent in this store. You walk in, and there is no one to help you. The drive thru takes 45 mins to just get to order your food. This store, needs some help!!!!! read more

Tacos salads are terrible arguably the worst taco salad I've ever had. The meat tastes weird. But since it's fast food i can't complain to much... I'll definitely stick to the tacos trucks from now on. read more

TThe slowest taco time I've ever been to. Avoid and get something else. Easily 10-15 minutes in the drive through for a bean burrito. Jalapenos were not ready, so another 30 seconds when I asked for some. They forgot my napkins and got my order wrong.. it has been very disorganized there for the last year. read more

Wow. On a saturday at 1115am. You cant walk inside and order. I can understand the seating being closed. But this is crazy. So if you drive a semi, box truck, or bus. You cant go to taco time on the weekends in monroe, wa. But in tacoma and renton area. They have seating closed but happy to take your order for carryout. What a joke. Hopefully they changed things by now. Just so you know i spend a lot at taco time. But obviously cant in monroe cause i drive a school bus. read more

Shitty customer service, literally had to wait 30 minutes in the DRIVE-THRU, and when I got to the window I saw 5 crew members screwing off!

They are the best place to get fast food in Monroe. Their service is outstanding and why I decided to write this review. I love getting lemon in my water as well. read more

Taco Time - Platter it up! - Mexican Near Me - Monroe, Washington

This Taco Time has been around as long as I can remember. And as long as I can remember, I have been ordering the same thing: crispy beef burrito. Why mess with perfection? I substituted the sweet potato mexi-fries with my meal, and they were perfect. Just sweet and salty enough. To make it better, my meal was brought out promptly and they were very friendly. read more

Reliable, fresh semi Mexican food place. Lol Food preparation and presentation is consistent among the franchise and the quality is far above Taco bell. A good variety of healthier choices keeps Taco Time on our list of potential fast food restaurants. read more

After a long day of hiking we stopped by Taco Time on our way home. We decided to go through the drive thru, that way to ensure a speedy drive home. Robert, our customer service expert was anything but friendly. He was rude, unattentive, and dismissive. We repeated our order 3x then upon receiving our beverages he says" here's your coke" meanwhile looking the opposite direction. When we told him we didn't order a coke he got snotty and argued then finally offered toake a new one. I am not sure I'd he was having a bad day or if he is always hard his life. He was the lucky that our food was correct or there would have been even more angry customers. I love their food,but as for the service we received today it down right sucked. read more

Just went threw the drive thru, was rushed to order my food, then have to wait so long before the drive thru cashier would even take my money because talking to his coworkers was far more important finally takes my money after 2 songs played, then still waiting after paying for food then finally get my food and he hands me the bag then tells me to have a good night then I have to tell him about my drink I see the crisp burritos were hot so I get I was waiting on them to cook what I didn't like I get a large mexifry and they are stoned cold inside and out totally uneatable yet I just waited for the crisp burritos to cook why didn't they cook fries very poor customer service and time management won't be back to this location again read more

Decided to try Taco Time for the first time tonight, after waiting 10 mins in the drive thru for my order, i was prepared to write a bad review. Then i bit into the crispy chicken burrito and fresh cooked tots and was loving it. Though when i took a bite of the baja taco, i immediately spit it back out. The beef tasted old and it was cold, stone cold. Bit sure if it was because if the slow service or because its 9:30 at night but neither should be an excuse. I probably won't come back and if i do, it will only be fir the crispy burrito and tots. I won't dare try the other stuff for fear of tasting mildew again. read more

They frequently take a few minutes longer than I like, but I've been in the drive through for 25 minutes now without seeing the menu yet. The baby has woken, but he is not the only one enraged about it. It's going to be quite a while before I consider this place again. Oh, before I forget, they also got our order wrong last night. read more