UPDATE: After the issues I had with my drive-thru experience last time, I used the information on the receipt to make a complaint about what happened. As part of the complaint, they asked if I wanted to be contacted about it and I said yes. I also had to give my contact information online. Within 48 hours I received an email from the location manager apologizing for what happened and offering me a free small meal for my trouble. Today, I showed up at the store with the email. The manager who wrote the email took my order and made sure I got what I wanted. I had to wait a few minutes to get the food but it was worth going through the process. I thoroughly enjoyed the meal and will continue to order from this location. But I'll always check my bag before driving away from the drive-thru window. See the aftermath, below. read more

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I always like their food. I always get something when I'm able. Hopefully they bring back the street tacos

Employees greeted us when we entered the restaurant and were very nice. Order was accurate (no lettuce on 2 of the 4 tacos). Food was good. Place seemed clean. Only negatives - paper towel dispenser in men's rest room needs to be adjusted to give more than an inch of paper towel. No Coca-cola which means water only for me. :/ read more

There was hardly anything on the taco and the shell was stale. Absolutely ridiculous that they're charging as much as they do for hardly anything. read more

Taco John's - Hard Shell taco - Mexican Near Me - Altoona, Iowa

It's not bad here. It's usually pretty empty inside and inside orders are the way to go at this one. If you do drive through check your bags as they usually forget something. I recommend the steak quesadilla from here. It's just so freaking yummy. I wish they had more side options like rice. I'm not a fan of the potato tots. read more

Only advise is for this place to arrive in an ambulance because you'll need one when you leave after eating the highly salty food. OMG, is there not anyone that does quality control of the food here? I'm guessing not! If you love salt, planets of people to take your order. Very sad! read more

Decided to try for the first time, pleasantly surprised for a fast food joint. Fish tacos are a little fishy for our liking. But the chicken quesadillas are great. read more

Still slow AF. No receipt. No napkins. Underdone oles. Less than an ounce of cheese sauce. Sweet tea is delicious though. Time to take it to Taco Bell. read more

Taco John's - Mexican Near Me - Altoona, Iowa

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Ordered a chicken quesadilla. They gave me a cheese quesadilla and still charged me for the chicken.

I was driving from Indiana to Wyoming. It was close to midnight and I Saw the Taco Johns sign on the Highway and decided to pull off. I don't usually eat fast food but I knew I'd probably waited to late to eat and thought taco John's might have late hours. I usually avoid eating at places late because the staff that works that late isn't usually happy to be there or the top choice as far as employees. I couldn't have been more wrong. I was greeted by a cheerful female voice at the drive through speaker. She remained cheerful even though I wasn't familiar with the choices offered. I really surprised me. When I got to the window I saw a sign that said they closed at 12 am, it was after that and she was still cheerful and good at her job. I should mention that there was a line of cars ahead of me and behind me. She made sure I had the condiments and napkins I needed. I see on my recite that her name is Riley. I hope her employer knows what a great employee they have. Every thing I ordered was great so there's some other great employees there. I hope they're all being paid well, especially Riley. read more

Ordered Curbside tonight waited 30 minutes in car just to have cold food and missing items. Will probably go through drive thru next time. They need to work on the curb side service times. read more

All Taco Johns taste the same to me and provide the same service. I have not had Taco Johns until I came to Iowa. They, to me, are a better version of Taco Bell. Their food is a lot more flavorful and fulfilling. They also have potato oles which are very well seasoned hash brown pieces. They are also usually cleaner and well-operated compared to Taco Bell. If I am in a mood for fast food taco/burritos, I will come here. read more

10 minute wait in the drive-through. They opened the first sliding window finally after all of these years. They told me that it was so that they could be more efficient. Why did I have a 10 minute wait with only one person ahead of me? Why did they get my order wrong? read more

I had forgotten that I had tried Taco John's before. I thought the one I reviewed in Nebraska was the first time for me. I am a big fan of Taco Time, which is unique to the Pacific Northwest. Thus, like I did on the Taco Johns in Nebraska, I will do a comparison to Taco Time. At this location, I ordered their 3 tacos for $5 special. I will get to that in a minute. Taco Burgers: Based on my review of the Nebraska location and my previous review of THIS location, I have to say that I prefer the Taco Burgers of Taco Time (Pacific Northwest). I like the "loose meat" with 1000 Island Dressing (Taco Time) as opposed to the "sort of coney island" sauce that Taco Johns uses in theirs. Menu: Taco Time (Pacific Northwest) has these WONDERFUL enchilada platters that are just as good as anything you would get in a regular Mexican restaurant. Taco Johns does not appear to have that on their menu. Sauces: Taco Time (Pacific Northwest) just gives you sauce in a packet (I think...... been awhile....) and doesn't have them on a tray for you to take from. Taco Johns has five different sauces you can get and put on your food. The green sauce is a KILLER! If you don't want your mouth lit up, don't get the green sauce. Ok, now for the three tacos for $5 I ordered at this location: WONDERFUL! Tasted very fresh! I got the chicken version. They came in soft taco shells, which surprised me. The three were adequate sized for the $5. I got the Combo which is $7 and some change. The combo comes with a drink and a side. I got the salad (which was lettuce, tomatoes and shredded cheese) as a side. The salad was generous sized, not large, but more than a couple bites. Let's just say, between the three tacos and the salad, I couldn't eat it all. Ok, not a big fan of their taco burgers, but their other menu items are pretty decent. Between the Taco Time in Pacific Northwest and Taco Johns, not sure which I like better in food quality other than the Taco Burgers, hands down it's Taco Time. And Taco Johns is much better than the national chain with the Chihuahua. I had a 15% off coupon, it was a special coupon negotiated by a fine establishment nearby that hires seasonal workers (of which I am one). I walked here from a nearby campground. No good place to park an RV unless you park at Perkins across the street and walk over....... read more

Horrible service at the drive thru. Wanted to get their currently promoted "Sirloin Steak Street Tacos" but instead was given two regular softshell tacos with steak. Had lettuce, and no more than 3 small pieces of steak on each of the two tacos. Their "Sirloin Steak Street Tacos" have pico de gallo and salsa, and no lettuce. To say I was disappointed when I got home to eat them was an understatement. They both went right in the trash. read more

I used to love Taco Johns growing up, but this last visit was gross. Way too much "goop" mixed in with the taco meat.

Never fails; order is messed up every single time. I ordered a taco salad and what I actually received was a bowl of lettuce.... even had to add my own cheese and sour cream read more

Taco John's - Mexican Near Me - Altoona, Iowa

One of the best Taco John's I've been to. Beans are really really good.

It took ten minutes before we could order. When we did it took forever for her to get it in right. Then we got our food and it was all wrong. We asked them to fix it and when I got my steak st burrito it was frozen. read more

Ordered 3 softshells, 1 potato ole with nacho cheese, and 2 drinks. Waited 20 minutes for our food. While waiting 2 other customers came in returning food after waiting 20 minutes in drive through and then getting the wrong food. If this does not change we will be going elsewhere with our business. This was this past Sunday. Hire some decent help ! read more