Oh my what an experience I had at this place! The worst customer service I've ever seen, followed by intentionally feeding people rotten food. I know covid is tough an all, but when food is spoiled ya just gotta throw it out...
So I got some tacos, that's what this place I known for. And not surprisingly at all, they were pretty good. I was actually impressed. 3 for 5 bucks. Decently priced too. The whole meal went sideways at the guacamole though. We got two taco plates and chips and guac.
The taco plates came up fine, but the lady serving the food forgot the chips and guac. So I went back and told her. Maybe she already knew the guacamole was spoiled? She gave me what I'd already paid for and off I went.
Well my wife was eating the guacamole and said it tasted strange. So my kid had some, and I was taking pictures at the time, check out his face lol Anyway I tried it and it was bad. Spoiled. Too bad because the other stuff was pretty tasty.
So I go up to the counter to tell the lady, and I tell her to try the guac because it's rotten. She tells me she doesn't eat guacamole. So then out comes the manager. She also refuses to try the guacamole, also says she doesn't eat guacamole. So I have the two most important people responsible for my food safety that refuse to try the food, apparently because they don't eat guacamole. Pretty strange.
Anyway I tell the manager is that it's bad and she offers me new guacamole from the back. I told her I'm fine, I don't want anything at all. I just figured I'd tell her that her guac was bad. She apparently doesn't care. I point to it and say, "look, it's grey and brown", nothing. She just leaves it there, does nothing. Well I had things to do so I left. And the guacamole never moved. I even told her I was going to review their place on yelp! No concern. I stood there in front of her and took a picture of the bad guacamole, it didn't even phase her.
They left it there for the next person to consume. I was pretty shocked. I didn't want my money back, I didn't want free guacamole. All I wanted was to not have the next guy get rotten food but apparently the lady manager and the lady serving the food figured that was too much of an inconvenience. Wow. Just wow. read more