First time coming to this chain. It's junk food, but in a fine way. The chips were light and toasty but thin and fragile. Not great for scooping, but fine if you fork stuff onto 2 or 3 of them. The minced beef was meh. The fresh salsa bar was nice. I unironically enjoyed putting more 'stuff' on the assortment of things I ordered. Lastly, the cheesecake chimichanga was surprisingly good, multi-textural in a good way, and with a subtly complex flavor. As a restaurant, I'd give this place a solid 3. As a fast-food establishment, it's a 5. Place was clean, service was quick, straightforward, polite, and professional. I'll specifically name Aman as the guy who took my order. Thanks, Aman. Solid visit. Would come again. read more

Update on 2-10-2026 Amazing change!!! Food great, order correct. Customer service was great, friendly smiling face, easy to understand. Dinning room, clean, fresh with cool air unlike the last year. Big change for the better, keep it up taco buaino!! Nice clean up. read more

The food is what I was craving and the service was good but they forgot my Bueno burger. I tried calling but no one answered, 3 days in a row.. I emailed taco bueno to see if they could help, no response. I will still go here because it was an honest mistake, but no one answering the phone or reaching out to me is unfortunate. I will give them another review based on food and service when I go back. read more

I waited in line for about 15 minutes. There was one other car in front of me. I don't know why it took so long to get my order. It was not a particularly busy time of day. This has to be probably one of the worst things I've eaten from a fast food place ever in my life. It was not good. minimally put together little effort at all. Should be an embarrassment to whoever runs this establishment. read more

Taco Bueno - Mexican Near Me - Cross Roads, Texas

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The guy at the window literally asked if I wanted salsa. Fails to do the very question he asks. Apparently they hire people who can't do something so simple. And that exactly why this person is working in fast food. Can't follow one simple task. read more

Me and my husband just ate here for the first time-- service was wonderful- food was great. Will be back-- thank you so much.

When going through the drive thru, I noticed that the person at the window taking my money also had their hands in my food. When the man arrived at the window to take my money, he never took off the plastic gloves he was wearing that touched my food Super disgusting! I told him that I saw him touch my food with the plastic gloves and now he was going to take my money. He acted like he did not understand. I left and declined to pay for the order. Be careful out there. read more

STRAIGHT A$$$$$$$ why are they servings soda fountain drinks and not telling people they have no carbonation? Waited 20 mins in a empty lobby for my sloppy food . Tortilla chips taste like they where made last week who ever the GM is should be fired ! read more

Taco Bueno - Dry cardboard chips - Mexican Near Me - Cross Roads, Texas

This place sucks lately. Each time I come here, there's some disrespectful kid and my order is literally thrown together. You don't have to kiss my feet when I walk in but you don't have to act like I'm bothering you neither. The food is cold by the time it gets to you. God forbid your order is wrong. read more

Taco Bueno - Soft Taco - Mexican Near Me - Cross Roads, Texas

seems like bo one who works here csn follow instruction on the orders. I have ordered three time (yeah you'd think I learned the first time but when your inebriated and want tacos....). Every single time they either miss simple instructions like provide salsa (who wants a a taco with out salsa.). or they completely miss a time altogether. (2 bean burritos). and since the stupid delivery service refuses to take any accountability at and provide no compensation for the restaurant's screw up you get to read it here cuz so day with my experiences this particular taco beuno. this place sucks. read more

I had to repeat my order about five times, and they still got it wrong. I also had missing items. About 6 months ago I had told myself that I wouldn't be coming back due to similar reasons, but I should have listened to myself. This time I definitely won't be returning. read more

This is a solid Bueno. I've lived in Oak Point for several years after moving from Grapevine, and this location is just as good as the ones in Gtapevine and Flower Mound. I see a lot of negative reviews on here for this spot, but we haven't experienced any issues ourselves. If you're expecting five-star dining and are disappointed that it tastes like fast food, that's on you. It's solid Mexican fast food, and better than Taco Bell any day of the week and on par with Taco Casa. read more

The to go cups of pico and onions are rancid for the second time now. The taco meat in the tacos is so little that you can see the taco shell through the meat. We will not be coming again. Second chance failed again. Health inspector may need to make a visit. read more

This location is the worst! The food is good, as most Bueno is good. But the staff and wait time is 100% the worst. Every time I go! Ive even rolled up 1-2 hours before they were suppose to close and they were closed. Not once, twice! I just tried to go tonight through the drive thru, I sat behind 1 car for 5 mins. The drive thru lights weren't even on. The person said give them a minute. 5 mins go by I say "hello" they say give them a minute. 10 mins later I drove off and went to Panda Express. Then after a quick service there, I drove past Bueno the original car in front of me still sitting at the window. The car behind me still at the drive through and 3 more cars after them. This place is a joke! Corporate, get some actual competent staff in there! It's a shame that Aubrey finally gets a Taco Bueno and it's ruined for everyone because it's always understaffed or has incompetent employees. read more

This is the only location in the area unless you want to drive west on 380 pretty far. Everytime I come here I wait a minimum of 5 mins in the drive through to even order lol. Food is typically good just be prepared to wait awhile and they close earlier than the sign says ‍ read more

I've got to say, the food was regular Taco Bueno fare. My issue's began with the cashier greeting us with a dirty look. As he handed me my receipt, and as he tore it off the printer, he began to stare off into space and didn't recover until I had taken my receipt from his hand. I thought that was weird, but...whatever. As I was looking at my receipt while eating, I noticed I was charged full price for my small drink when the signage clearly states "add a small drink for .99". So I went back up to the counter to request my refund, but the girl behind the counter gave me an even dirtier look than the original cashier. We normally go to this restaurant when we are in town, but we are finished with this one. read more

We went inside and stood at the counter for literally 5 minutes and we had to finally ask someone to help us. There was an employee putting lids on containers in the back the entire time who could have come to help us. The couple that came in next where helped right away, but the couple after them waited at least 3 minutes before someone came to the counter. Terrible customer service at this location. read more

Just visited for the first time. Chicken muchaco really good, way better than Taco Bell. Unfortunately the tables were all dirty and the employees were not that busy. The bathrooms are gross, no to and the fires need fixing. Don't go there read more

I rarely go to taco bueno for the simple fact the quality usually isn't good. But what else can I expect from a fast food Mexican restaurant Tonight I went at 11:30pm after I got off of work, pulled up and they said they're out of food... they're open until 1am. I asked if they even had beans. They said no they ran out of food awhile ago and they didn't want to make anymore. Because it wouldn't all sell and they don't want to waste. I work in the restaurant industry, so I fully understand waste..but I also know your open until it's time to close. Which means even if you run out of food you make more. I wasn't the only person at the drive through either. This has definitely made me not want to return and take any further business else where. read more

Slow. Non responsive. Poor service. Playing on phone the entire time while 3 customers sat at desk awaiting service! Horrible! Where is the damn manager! read more

Taco Bueno - a counter with a sign on it - Mexican Near Me - Cross Roads, Texas

Taco bueno used to be my favorite fast food. It's gone downhill so badly in the past 5-10 years. Food is old and gross and service is atrocious. All of the fast food places on 380 have horrible service but Bueno takes the cake. read more

As prices rise food quality declines. This Taco bueno location is a prime example, their tacos come half full. Not enough meat, and a whole bunch of lettuce. Shells and chips come stale, bean burritos come cold. Might as well drive a few miles to taco casa, where they know how to fill tacos. Won't be going back. read more

I visited this location today with my mother and was not amused. We were the only car in the drive thru (and only a couple cars in the parking lot total). After paying and being given our drinks we were asked to move forward, which I'm guess is to try and salvage their drive thru averages for when it's busy but that's cheating and as a customer annoying as hell. They also neglected to give us utensils, napkins and hot sauce. According to mom this is normal for this location. Edit: Mom just reminded me they forgot her chips too. read more

This isn't really a review. I like Taco Bueno and this one is as good as any. Food is hot, fresh, (although the tea was past it's prime during my dinner rush visit) and good. My complaint is the canned music playing is WAY too loud, loud enough to make any conversation difficult, and just awful music to these Baby Boomer ears. The music is what I'd call new age elevator music...lots of programmed hand-clapping, singing in unison, and non-sensical singing in general. You hear it everywhere,but no generation claims to own it. If you must play this drivel, will you please crank it down from 11 so us old codgers can eat in relative peace and quiet. Maybe throw in something from the last century every now and then. Out. read more

I went there again today to get a Chicken Taco Salad without tomatoes, a Bean Burrito with onions and Beef Tacos without lettuce and was told at the drive thru that they can not vary the menu. So we when to a full service restaurant that would vary their menu and had a nice meal. Now I see why their sales have fallen. And just think about it... I can get a hamburger at McDonalds with tomatoes if I so desire.... You know we live in a world of specialization and if I don't like your rules and regulations, I just go across the street to the other Mexican restaurant. I will not be back. read more

Taco Bueno - a receipt for a salad - Mexican Near Me - Cross Roads, Texas

We went on taco Tuesday for the taco plate special. The service was fast and the employees were very friendly and our order was fulfilled correctly. The rice and beans were good as was the guacamole and chips. The beef that was in the tacos was disgusting. I don't know if it was the type of meat they use or the seasoning that was on the meat but we did not like it one bit and ended up throwing them away. It was not like hamburger meat like you expect. I definitely would not recommend the beef tacos! read more

There's never enough people working. And since COVID is in effect, they are very slow at this location. Other places around them serve the drive thru faster than this location. So I have got out of line because of the long wait. read more

Wow. I've been here several times over the years, and the food is decent. Recently I've begun ordering through Uber Eats. Their prep time is amazingly slow. The estimated delivery time has changed three times since I ordered! The time has changed to 30 minutes PAST the original delivery time. This is clearly not the fault of the driver since he's been at the facility waiting for them to finish. Use caution when ordering delivery from here, or better yet, order when you're not that hungry, because you will be starving by the time you get it! read more

It's normal Bueno food, but I wanted to post for the service. The lady working the counter tonight deserves 10 stars. Felt like we had a waiter. Made us feel appreciated as customers and we had messy kids! Hopefully she becomes a manager!!! read more

1st visit to this location to get a couple of soft tacos; one chicken the other steak. Served very promptly and hot. Popular stop at the crossroads here on highway 380. This is a new location for them. Popular for Saturday lunch for small groups and families getting a bite to eat. Steady stream of traffic through the drive-through and dine-in customers. read more

Taco Bueno - Waiting on order number 26; two soft tacos - Mexican Near Me - Cross Roads, Texas

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I've been there a few times since they opened, but don't recall the dates. Based on reviewer Nan, I am sure I was in the same drive thru line one day as she was. I could clearly see into part of kitchen through the glass door at the drive thru window. There appeared to be ZERO sense of urgency, considering the line was literally wrapped around the place. Employees seemed to just be wandering about rather aimlessly. I have to pin this down to very poor management. Sorry. I will say I usually always get the same thing, which is the taco platter, and it's never not been really good and fresh. Same with the cheesecake chimichangas. So, it seems the cooks have THEIR act together at least; kudos to them. There is ALWAYS a problem though with the completeness of the order. They LOVE to forget the bag of chips on the side and the salsa I request. They have also forgotten the sour cream and guac that is supposed to come with the platter. The person at the window needs to check for the completeness of the orders before handing it to the customer; this is key. I love Taco Bueno as a rule, and was excited to see they were opening one, so I truly do hope they can work out the kinks SOON. To give credit where it is due, the last time I was there this past week? There were a few cars in front of me, and I was...concerned. They knocked em out in really short order, though...the salsa I requested? You guessed it. LOL I blame myself for not checking it before I pulled away. ;) To the owners? Y'all are in an awesome location with NO END of customers. Don't blow it. read more

This place sucks!!!! This was our 3rd time to try it and like the first 2 times it was terrible. Sat in line 40 minutes to get home and find out our order was wrong. When I called to complain the manager on duty couldn't even get the name of the place right when she answered the phone. She was very nice and offered to replace the meal. At this point, 3 strikes and you are out. We will not be back. read more

Closed at 12! Lights went out as we started our order. ‍‍‍ Need to update the closing time.

People were nice but the food is absolutely disgusting... powdered cheese for nacho cheese

I've been here twice this week, both times the food was EXCELLENT !!! Taco Bueno has great recipes, but like most fast foods, EXECUTION can be a problem. GREAT JOB GUYS !!! read more

Wow. Friday evening 7:13 pm. Drive thru. Second vehicle in line. After about 7 minutes I shut off the engine. Soon after I heard the drive through speaker ask their order. About 2 minutes later I was able to pull up. They told me it will be a few moments. About a minute later I ordered 2 items. And drove around to pay. I stated "that was a long wait" their response " there was a big order in front of you". I paid and was given my food. None of the 3 vehicles behind me had pulled around yet...... the food tastes fine. Tex-mex must have bbq sauce but with some hot sauce it's better. Overall, it wasn't a bad experience. It wasn't fast food either. The employees I dealt with were young and nice and respectful. Just not in a hurry at all read more

Went through the drive through today and order one taco. First waited over four minutes for anyone to acknowledge me. Then she couldn't understand my order. I pull around and seems like they were short staffed. Only appeared to be two people working. The taco meat had NO taste No seasoning what so ever. Never going back. Good luck Taco Bueno read more

The service at this Location is so slow and the employees are not friendly with the exception of a few older ladies. After waiting in a "fast food" line for 15 + minutes that only had a handful of cars ahead of me, the manager, Bryan, opened the window and quickly and not sincerely said "sorry about the wait" and shut the window immediately. Of course our order was also wrong when we got home. This has happened to us on multiple occasions but the wait is always so frustrating. I also hate leaving a bad review but someone at this location needs to know about it. We were so excited when they opened because we typically love taco bueno but the service has always been bad at every visit. The food is adequate when they get the order right. I hope it will eventually get better but by the time it does they will have already lost lots of business. read more

It's a Taco Bueno. Not much different than any other. EXCEPT they have an older female manager of some sort and she is AMAZING at customer service and she's teaching her people to follow suit. She's always super friendly and makes you feel like she remembers you every time you come in or drive thru. I wish I could remember her name. I feel like she's training a future generation of people who will actually HAVE some customer service skills and a go-getter attitude that so many companies are lacking now. Ask for your salsa in a drink cup!!!! read more

Went there today completly understaffed manager needed a breqk because she was going to faint helped turn people away because of the ridiculous wait. Serving people faster inbthe drive through line told her she needed to shut rhe drive through down until the lunch rush was over she listened and did that i should have beem the next order on the inside menu amd it still took them another 20 minutes. Avoid at all vosts until they get the estsblishment umder control. If i was the owner i would make myself very present amd unscrew whatever is going on over there completly unsat i would give them zero stars if it would let me P.S i never ever ever wrotr reviews on yelp or social media but this forced my hand read more