waited in drive thru line for like 30 minutes just to pick up an online order, after finally getting the bag of stuff, when we got home we noticed they did not put in two of our tacos and forgot all the sauces. I called the store, they said the only thing we can do is come back and pick it up. they couldn't bring them to us and they couldn't refund it. read more

This was first time trying the Nacho fries and cheese sauce. They are delicious great snack. Wish they would keep them

The best Taco Bell location I have EVER been to. I eat Taco Bell a lot at home but we're traveling and this was the best experience ever. This is coming from a Taco Bell connoisseur. Amazing food, topped up sauces and drive thru was quick and friendly. Quesadilla was absolutely so good, perfect ratio on the taco as well, with a super fresh Doritos locos taco shell. read more

This is my first time with this location. I must say first, though: The nonsensical review that says just because this is a Taco Bell, you shouldn't expect anything above subpar, should truly reevaluate their entire lives. No matter where you go, you should absolutely expect quality. To say otherwise is childish and obviously coming from a lazy person. Now, for my opinion of this location. We did an online order that totaled $49.56. With that, I just fed 7 people. Not too shabby. Our wait wasn't anything out of the ordinary for an order as large as ours was. We drove home, and I immediately went through the bags to start separating each person's portion. There was only 1 mistake in the 26 items we ordered. Instead of chicken in our chorizo, we got beef. It was minor enough for the person eating it to not want to complain, so I let it slide, too. However, just in case someone needs the reminder: When you pay money for a service or a product, please don't stoop to the mindset that you shouldn't receive what you paid for. That only encourages bad practices. This Taco Bell location did a decent job, today. So, as long as they continue with this level of service, we will continue to give them our money. End rant/review :) read more

Taco Bell - Drive thru - Fast Food Near Me - Winchester, Virginia

Clearly states that the drive thru is open until 2am but I just tried at 1:20 and while there were people inside they were closed. In a college town, this is unforgivable. read more

Boyfriend ordered: Chipotle Chicken Griller Boyfriend received: Load of Sour Cream, 3 chicken chunks & a splatter of chipotle. Not to mention, it took 15 minutes for us to even get through the drive thru. read more

Taco Bell - Fast Food Near Me - Winchester, Virginia

i eat @ t.b. freq. but they need to update hours, i was all set for some tonight and they are closed at 1o pm on a saturday no less so i guess i go to bed hungry cause nothing else is appealing read more

I ordered using a their party delivery services. I asked for 6 packets of mild sauce. I received my order with no sauce packets. I call Taco Bell they confirm that there should have been 6 but "things happen"....I call the 3rd party delivery service and get a new order but they again forgot my 6 mild sauce packets. I dislike this Taco Bell the staff are rude, the body language tells you they don't want to do their job. Most of all paying $22 for 3 tacos that are so dry you can't eat them is a waste of money. read more

In a rush before a theatre performance we stopped in to this Taco Bell location for a quick bite. The day caught up to us and the only dinner we might have was this one. Hungry ... looking at the long car line thru the drive thru, it was decided to just go in. Hoping it would be faster. WRONG. Almost 20 minutes later we took off to the theatre parking lot to scarf down our last minute meal. What is this? It's mushy and doesn't taste like beef? I opened it up to find tater tots? Cold tater tots, yuck this sucks and isn't made very well. That's not what I ordered. We were supposed to get 3 beef tacos each, but we got two extra ? Which were these tater tot disasters? What? No one in that place knows what they're doing and it shows. So gross!! read more

Sick of only seeing horrible reviews. It's a Taco Bell, manage your expectations. I have only had good experiences here, when their computers all crashed and I had ordered online they were still very nice about reading my order to make it and got me in and out very quickly. They were nice and understanding. I regularly coke out late for those Taco Bell cravings and it hits right everytime! read more

Outstanding. Very clean. Super fast accurate service. Staff is friendly and helpful. Our food was delicious and still piping hot. I highly recommend this Taco Bell on the corner of Pleasant Valley and Spring Street. read more

This Taco Bell sucks. Worst portions, they don't listen to your order if you're requesting something not to be placed in your meal. Just skip this place. You want tacos there are plenty of nice Mexican food places around that don't leave you hungry and unsatisfied. Wish there was a 0 stars read more

Taco Bell - Teaspoons of meat? - Fast Food Near Me - Winchester, Virginia

The worst wait!!! Drive in is like drive stuck forever. Only because there's absolutely nowhere else to go @ 9pm this place stays in business. This is the second ive dared to visit this drive in late at night (11pm) waiting eternally just to get to the menu board 30 minutes!!! and still 4 cars ahead of me. How can this be??? Please some other companies come in and put this Taco Bell out of business and their employees on unemployment where they belong! read more

On a family road trip and stopped here off the highway. I've never had worse tacos in my life. Drive through took 15 minutes even though there were only 3 cars in front of us. I ordered a supreme and didn't get any tomatoes. I asked for extra sour cream (and paid for extra) and barely got any, barely any meat in my tacos, didn't give me the sauce i asked for, AND the shells were stale. The only thing they didn't mess up was my baja blast. read more

Taco Bell - 3 Crunchy Tacos Supreme Combo - Fast Food Near Me - Winchester, Virginia

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This place continues to make mistakes on 80% of the orders I place here or does a terrible job putting it together. I've walked inside once and waited for over ten minutes and still wasn't served while waiting at the counter. Nobody even acknowledged my existence. The poor people who must've ordered in front of me must've been wondering what I'd do, as they kept looking at me while I was waiting. I simply walked out. I've ordered breakfast here before only to get the wrong order and a crunch wrap that has fallen apart as soon as I've gotten it out. They've tried to charge me more for a happy hour drink twice. I've waited in a drive thru multiple times that hadn't budged in over 15 minutes. Happened again today and just drove away. Too many reasons not to go back. Wish I could score a 0. read more

If you want a chalupa with hardly any meat inside then this will be your jam! They completely screwed my order. Food was cold. I asked for fire sauce and never received it. No napkins in the bag. Just not a good vibe. Hope your trip goes better than mine. read more

Don't come to this store!!! Employee's & Manager are very rude!!!! & they constantly mess up on your food. Chick Fil A Would never treat customers this way!!!!!! read more

A restaurant should be judged on the kitchen. This kitchen is managed by a guy with a crusty shirt. The dishes in the sink are piled up. Makes you wonder if the dishes being used to cook are clean. The floor has food on it. The soda syrup boxes are in a disarray and dirty. This is a place to eat at if you want to get food poisoning. read more

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Worst Taco Bell EVER!!!!!! Managers don't even know what ingredients are in the products they sell!!! Poor attitude from employees and unbelievable rude interactions with customers! Fire everyone and start over with a good manager to build a better team... or close this one down!!!!! Will never eat here again! I worked for Taco Bell for 6 years and this was ridiculous!!! read more

It's Taco Bell, and I love Taco Bell! I worked at a Taco Bell for 8 years of my life. Got me through high school and college and I still love. This one is pretty good in my opinion...always relatively clean for a fast food restaurant and they have gotten my order right 99% of the time...which I understand should be 100%, but it's a fast food restaurant and you are paying for what you get! On top of getting my order correct they seem to do well with the portions and don't skimp on things that are supposed to be included in your order. It's funny to me how busy this place always is for all the negative reviews this place has...if you want a fancy meal you shouldn't be at Taco Bell. read more

Worst Experience ever ,shift Manager Alex don't know how to provide customer service instead of dealing with situation start yelling at us & blaming us for attitude & telling us to leave the place with the kids & without refund ,will never go back read more

the chicken chipotle melts were so messy and i did not receive any napkins and i also got fiesta potatoes and i did not receive a spork.

This is the slowest fucking place to get through at night...if you would just put more people working at night it would actually be great service... instead u have noobs working who complain about quitting their job right to the customer. Like all I want is my fucking food not hear your sob story. I've been waiting twenty mins in this line right now as of March 6th waiting to order my damn food and 5 mins since I pulled up to the ordering area..... you guys don't even deserve a star right now but I'm feeling generous..... other than that just get your priorities together please. From, A hungry diabetic read more

Slowest drive thru in winchester. Doesn't matter the day, time, or the crew working. It's always the slowest. If they weren't the only Taco Bell in winchester I'd never come here. read more

Made a mobile order tonight. 3 things from the dollar menu, 4 cinnamon twists and a taco party pack (12 tacos with no lettuce). My husband got home, no tacos a one missing cinnamon twist. I called them, they said they would give me a credit for the tacos. I said well, that's dinner so I have to send him back. I specifically asked if they needed to know what the order was since we asked for no lettuce. She stated no, they had it. I sent my husband all the way back to pick it up, he gets home, oh look, lettuce on all the tacos. My kids won't eat lettuce! Why?! It was a MOBILE order. Everything was listed out. How can you screw that up when it is literally typed out for you?! Sure, you deserve $15 an hour. read more

Taco Bell - Fast Food Near Me - Winchester, Virginia

Too bad 0 stars is not an option. After giving away part of my family's order 3 times (about 30 minutes), they wanted me to wait another 10 minutes while they tried again. I told them no take the pizza meals off my bill. They told me I was being rude for not taking their "sorry" one more time. I was supposedly working with the manager (Jaelen G), who informed me that he could get rude/nasty with me. We were regular customers, but they don't want/need our business anymore. So we are done unless there is some new management that cares about service. read more

Waiting right now at the drive thru. It's been 15 minutes for bean burritos. Why is it sooooo slow? I wrote that a couple of nights ago when I went to that Taco Bell. I need to finish this review before Yelp accepts my review. It seems like many of the fast food places in Winchester is slow food restaurants. Make sure you include about 20 minutes to your plans when going to this Taco Bell. read more

Meh. It's Taco Bell. It isn't the worst Taco Bell; it may not be the best, though there's no real "best" for a Taco Bell AFAIK. The online ordering is a nice idea, though you're not likely to get your drink if you don't remind them. Again, meh. read more

There's about a 1% chance that this place will get your order right. Based on all the other reviews management doesn't care about changing. This is about a mile from my house and I'll drive across town for Taco Bell before giving them my business again. read more

I don't have high expectations when it comes to fast food... But this place is absolutely dispicable. I have never seen such a lack of common sense in a customer service oriented establishment. Don't waste your money here... Or your time bc the employees do not care. read more

I left 1 star because I had to. The bathroom is too close to the counter to check out. Standing by the front ordering I thought someone had defecated in the kitchen. 20 min later someone from the staff came out of the ladies room. I couldn't even use the bathroom. Do you have vents in there or sprays. I almost passed out. :-(. I had to go join the gym across the parking lot just to use the bathroom. read more

Worst Taco Bell I've ever been to. We've gone here several times since moving to Winchester 8 months ago. The drive thru orders have never been right. Food is soggy, and tastes and feels as if it were made two weeks ago. Usually takes a long time and you don't ever get a receipt. I think they do that on purpose since they just throw whatever they feel like into the bag instead of what you order. I like Taco Bell, but they need to revoke this one's franchise because they are terrible. read more

Fire the night staff, it took 20 minutes for them to answer the drive thru, for the car in front of us, it took 30 minutes to move up to cars to the speaker, and the employee came outside, got something from his car, and went inside and was t back for another 10 minutes read more

We didn't even get to eat.We waited 15 minutes inside at 600 pm to order.They weren't taking orders.There was no change,and the drive through could take orders but they couldnt use that cash register for inside customers??.Manager ignored people inside.20 people just left.Poor cashier was taken the abuse. read more

This TB may be one of the most poorly managed affronts to Mexican fast faire in existence. The employees here seem to have a gift for messing up every order and why it takes 22 minutes to make a few tacos or why the drive -thru is even worse, I'll never understand. read more

Worst TB Ive ever been to. I never wait less than 20 minutes for food, even with 1 person in front of me. Everytime ive gone through the drive thru i get home to find out my order is wrong. They don't know what fresco style is, they've never gotten it right, they always still put freakin cheese on there..... I can't eat dairy. I went into the restaurant instead of drivethru to see if thatd make a difference...nope. they had 5 people on the line making food and i still waited 20 minutes for ONE taco, yep just one. One girl in the back was too busy twirling around talking. Another employee was asking about a spot to go smoke a cigarette. Whoever is running this place is doing horrible job. read more

I was craving taco bell and came here excited to finally get some tacos and burritos and i ordered a bean burrito with all of that and when i got it, it was cold and there was a lot of onions in it....YUCK ! very disappointed with the costumer service as well, the person taking my money wasn't rude and seemed to be in a rush. i wouldn't recommend coming here read more

Ordered my food at the drive thru. The lady that took my order very nice. When I get to the drive thru they hand me 3 drinks I ordered two. Handed me my food with no straws and never said thank you or come Again. I sat there a moment after they closed the window and waited to ask for straws for my drinks. Finally she opens the window and I said I didn't get straws the hands me one and shut the door. I continued to sit and when she opened the window I said I have two drinks I need another straw which she gave me with no apology. This is the rudest I've ever been treated at this Taco Bell and I don't think I will ever return read more

The three times I've been to this Taco Bell, the service has been quick, the drive-thru cashier has been charismatic, and the food has been decent. When going to Taco Bell, you know what you're paying for - so it's hard for me to complain about decent fast food Mexican cuisine. Also, it's stupid cheap. read more

Only 1 cheese 1 pepperoni and no bread sticks.... we've been in the drive thru for about 20 minutes. So much for fast food!!!