I've been too many Taco Bell's in my life. I had the most interesting experience at this location. There was club music playing through the dining room and mariachi music blasting from the kitchen. The conflicting melodies were not pleasing to my ears, being that I am a musician and sensitive to these conflicting frequencies. The Pepsi zero was flat, unfortunately. Sad because this is my favorite drink at the moment. Lastly, they did not call my name, either that or I did not hear it because of the two different songs playing at once. My two bean burritos were delicious. read more

Taco Bell - Burrito - Fast Food Near Me - Tracy, California

Wouldn't complete order for a sharks game three free tacos Tried to avoid giving my friends and I the tacos at the drive through read more

worst taco to ever be made, had me throwing up later... definitely got food poisoning from whatever this was. i was in a rush so i didnt go back but definitely not worth the stop. read more

Taco Bell - Fast Food Near Me - Tracy, California

I don't expect much from taco bell but I at least expect my order to be right and not cold, especially when I pay extra. My order was wrong, cold(not room temp, cold..), and they didn't give me the extra meat that I paid for on all 3 items.. The young guy taking my order was great. He was kind and professional, but whoever made the order clearly couldn't have cared less. I stopped getting fast food for a bit and this was a good reminder to go back to it. This was the evening time around 9:50 11/01/25. read more

Worst customer service out of all of the Taco Bell's in the area. Very rude customer service and had to wait over 20 minutes for two items. They do not care about anything and to busy gossiping read more

Slow AF. And my food was barely cooked... as if they forgot about it until I checked in with them about my order. Never again.

Missing order! Every time I order from here something is either off or missing. This time is was nachos missing from the whole order. Who is checking before finalizing? always bad experience ordering from here! read more

If your looking for a quick meal.. this is not the place for you. If your thinking the drive thru would be a better option and may save you time.. you guessed it.. even slower... Nice folks just slow as a snail on a window. read more

Not sure if the food is any good. Stood in the lobby for 15 minutes. All staff ignored me. read more

Taco Bell is what it is, cheap Mexican knock off fast food. I don't like the service however. Each location we dine at has added kiosks for ordering would you in my opinion only creates a disconnect between customers and the service. My latest visit consist of having a customer translate to the service person what my order was after receiving our food. She did not give us our drinks so she couldn't understand what I needed. The customer spoke to her in Spanish and let her know that we still needed our drinks which she did not give us right away. They have big signs saying to use the order system on the kiosk versus approaching the counter. Very standoffish for a service business read more

Taco Bell - a view of a restaurant counter - Fast Food Near Me - Tracy, California

Really deserves no stars and I think about it what happened to going into fast food places and having them actually say hi wait on you and make it a pleasant experience there is nothing pleasant about that his Taco Bell on Grantline. When you walk in there are big sign saying use the kiosk, nobody says hello there is packs of toilet liner packs sitting on the counter next to where you get your food. Yumm real appetizing. when they finally do retrieve your food after it takes five minutes to put it through the kiosk they drop it on the counter says here you go before I could ask she says did you get your drink? I said No,hands me an empty cup that has water spilled all on the outside of it form God knows what and I have to go serve my own drink on top of it . I ordered one reg beef burrito and a medium drink and it was 7.89 over priced for what it was really whatever happened ever happen to customer service they don't want you in there they want you to drive through or order it on an app and have somebody deliver it. there was one person in there they had the AC up so cold you couldn't even stand there to wait for your order. There was nobody inside but me and one person eating might have been an employee . I use take my children here my kids here it was always fun it didn't matter what time of day it was always packed. it's a ghost town always over here. Only drive-through has orders every now and then or a DoorDasher but there is literally no customer service not one persons that is friendly and I'm all for a raise the minimum But here really don't think they deserve any extra money for what wraping it up throw it in a bag also no napkins or the sauce I ordered that paid an extra $.20 for because they're not free anymore . No smile no conversation no thank you just Plop it on the counter and say here you go no hello no thank you ! absolutely a disgrace I won't be back read more

Taco Bell - Horrible dry burrito that I ordered and paid extra extra sauce no extra sauce - Fast Food Near Me - Tracy, California

I got food poisoning from the Mexican pizza here. It was awful. I haven't came back to this location since.

Randomly removed a permanent menu item from the selection for the whole store. 0/10, ain't going back here until the Doritos Cheesy Gordita Crunch tacos are back on Grant Line's menu. read more

Tyler was very good and very friendly taking our order outside. He was kind and very helpful. Food wise, it's Taco Bell, it's the same menu as always. It's fast food and it's cheap. read more

Taco Bell - Tyler from the drive thru was awesome. - Fast Food Near Me - Tracy, California

If you expect to eat here on your lunch break I suggest you drive to Tracy Blvd tacobell. Sat in the drive thru on a Monday for 40 mins.

The food is Taco Bell. Everything is good except for the service is slow. This place is cl

The low reviews are warranted I guess. I ordered Cinnamon Twists (if you can even call them that anymore) and I'm constantly getting them with a ridiculous amount of cinnamon, if any. I usually attempt to add more of my own cinnamon sugar at home, but it just isn't the same if it isn't put on while they are hot out the the fryer. I never understood why I always got them the same way, even when I asked them to make sure they had enough cinnamon. I assumed they fried them fresh or in batches like McDonalds does fries, but since I went inside a store tonight instead of ordering through DoorDash or the drive thru, I saw that the Cinnamon Twists are precooked and kept in a warming oven. Do they come out of a bag now predusted and just warmed by the store? Check out the pic of my Cinnamon Twists vs the photo from the Tax Taco Bell menu! Cinnamon Twists were already so sad compared to the Cinnamon Crispas from my childhood (look it up) but it's all they had...now this is what we get? However, this is a review of the product, not the staff. I would have given less stars but the Manager was very friendly and helpful and seemed good at his job, so I doubt any of these low stars reviews are about his service. read more

Taco Bell - This is what Cinnamon Twists should look like, not the pale puffs they actually serve! - Fast Food Near Me - Tracy, California

See all

Avoid at all costs. Been waiting in the front for over 20 mins for a breakfast meal. Understaffed and no sense of urgency for service. Longest ever waited for food at a fast food. Good luck! read more

Message for management. Stop putting your employees outside to take orders. That's only functional for in n out and chick fila who can't keep up with their lines. Instead you're creating a shit show in your parking lot that was completely avoidable to begin with. People are going through the drive thru for speed and efficiency. Also people want to look at the menu before ordering and when you have them ordering from a person in the middle of the parking lot they can't view the menu. You're losing out on money. The guy helping was nice enough but he didn't diffuse the situation when people were getting pissed off at him and my kid is fussing in the back seat, like I'm clearly in a hurry please don't vent about customers upset for the businesses lack of logic. Then after paying for taco supremes I got bland normal tacos. Get it together y'all. read more

Saturday ordered in the kiosk at 1230 pm, waited till 1:05 pm.. hungry, asking twice about the order, short staffed they were and no good response, just asked to wait pointlessly, people who ordered after me were getting their orders. Many people waiting around for their order. And people asking for missing items. Bad day at Taco Bell today. I left without my order. read more

I guess the guy taking orders was having a bad day. He shouted at me through the intercom. Couldn't understand him and he kept taking the wrong order then telling me to hold on. Would only eat here in a pinch not very good service. Hopefully this employee gets a position they enjoy. read more

No sauce, hair In the food, didn't cut my quesadilla. Overall quality of items was also a disappointment. Avoid this location at all cost read more

I don't know what people expect, it's fast food! For me, this Taco Bell gets the job done. Fulfills my childhood cravings for good ol Taco Bell. Even though I can afford finer things in life, I somehow always end up back here read more

I placed an order online which is suppose to be convenient. I get to the store drive thru they said they have my order get to the window. No customers in line (breakfast). After waiting Id say about 5 mins for them to get my breakfast burrito she opens the window and says here and slams the drive thru window. As I asked her for my drink window still closed. An older gentleman asked what did I need? I said I didn't get my drink. A third person hands me the drink. I think this location need to step up their customer service. Unbelievable. I hope this review gets to someone up there in Taco Bell's chain cause this is getting as bad as McDonald's on Tracy Blvd and clover in Tracy. read more

Would give no stars if possible. Line empty. Seems like a good time to come, but now i see why. They make all the doordashers walk inside, even with no line, just like McDonalds. Pretty worthless waste of time. Taco bells not even good. Mexican pizza not in stock STILL. still not worth going to. read more

Waited over an hour for overpriced food. Not worth the wait. Might as well go to the one 30min away and you'll still get back home sooner than if you ordered here. read more

Every single time I go to this of a store you guys forget stuff! You can't do your job !!!!! Where is this manager over looking these people get retrained you have one job to make sure all the foods in the bag it's not that hard !!! Do better or work somewhere else . Trash can of a business ** Update ** had a good talk with Mr Luis my food was correct ! Moving this to 4 stars looks like there's some light at the end of the tunnel for this Taco Bell location! read more

Quick service for drive thru all the times we've been here. I mean what else can I say if I wanted some fast and inexpensive mexican food this is my go to place for it. I especially like their chicken quesadilla because it's really my comfort food. Slather it on with their fire sauce and you are in chicken hot sauce heaven. Value menu also delivers if you're on a budget and wanted to binge, Perfection! read more

The worst taco bell known to man. Go there and get skimped on your food. The slowest / laziest workers known to man. Half the time they don't know what's on their own menu. And They wonder why they work there .... read more

What can I say... I eat at a lot of Taco Bell's. Some would even consider me a Taco Bell connoisseur. The food was well.... You know the quality of Taco Bell. It's not Gordon Ramsay quality, but it was made quickly, was still hot, and it was made correctly. Now the real reason I'm giving this a 5 star rating... there's an employee who works here by the name of Leslie (hopefully I spelt her name right), and she was such a delight! I was having a bad day, and she perked me right up and put a smile on my face. She has amazing customer service skills and was very attentive. I've never had such good of service in a fast food establishment. If I could give more than 5 stars I would. She deserves 10000 of them. Thanks for the great experience Leslie! I wish you the best read more

Ordered through DoorDash and didn't check the order when I picked up. Drove 15 minutes there to pick up only to realize they forgot 3 of my tacos. Now I didn't realize this until I got home (another 15 minutes) so I had to drive back and make another trip just for a apology and my missing 3 tacos. Now I get to eat my other food that's now cold. Thanks for a waste of money and gas. Never again. read more

This review is two things. We did an online order we arrived at the location to pick up our food and nothing was ready. The individual tasked with making our order also happened to be running the cash register. This is where things became pretty nasty. So our order is sitting out kind of half made. Someone walks in to place an order. The worker takes the order touches the screen with his gloves on handles money with his gloves and and then adjusts his mask. Without changing his gloves, he goes back to making our order. He reaches into the lettuce, cheese, tomatoes, and everything else you can think of. So I started watching the other workers to see if this was how they handled stuff, sure enough the lady working the drive through handled money while wearing gloves and then touched a bunch of other stuff without ever changing her gloves. All the workers behaved this way. So I was pretty disgusted we had been now waiting for thirty minutes over our quoted order ready time so we asked for a refund. At this point the manager on duty told us no we needed to call some 1800 number for the refund. About 3 weeks later multiple calls and complaints and we still have not received our money back. read more

Good food but sometimes they make Silly mistakes and mess up the order I think they need to have better workers that understand what we need read more

The people are cool and their bean burritos slap. In-N-Out style drive-thru. This is the spot.

Taco Bell on Tracy Blvd and Grant Line. I've always used their drive through and they've given good fresh food. The middle aged lady that works there does a great job. She was not there today and young people working so ofcoarse with no training, they gave us very stale Mexican pizzas. So bitter and disgusting. We had to throw it away. We asked for nacho grande and it had just chips with few drops of sour cream and cheese. $40 down the drain! read more

Excellent customer service! We were assisted by a "mature" young lady, and she was just the sweetest cashier. She took the time to congratulate my daughter on her pregnancy; while still taking our order efficiently. Just so super friendly! It was actually a pleasure coming in, if you can believe that. Our food was ready in literal seconds, and everything was made PERFECTLY! The outdoor drive-thru attendant jumped to action when we pulled up until he realized that we were parking. He too was extremely friendly when we joked "false alarm!". This is a Taco Bell, done right. read more

Be sure to check your orders before you leave. This location has never messed up my order until today 12/23/23. I had like a $47 order and every item in my order except two items was wrong. Not only did I not get a few of the items I ordered, but I got items that I did NOT order as well. Place was not busy at all so they really have no excuse, except not actually reading the order and checking that it was correct. It's my fault as well for not checking my order before leaving, but in the past I have not had a problem, but whatever employees were working on this day, they need some serious retraining or they need a manager to keep an eye on them. I have an autistic son who is a particular eater and he was very excited as he does not get Taco Bell often and was looking forward to a treat, but this time he was very disappointed. Needless to say I won't be going back for quite a while. If you visit this Taco Bell and don't eat there then again be sure to check your order thoroughly before leaving. read more

This is one of the best Taco Bells I've ever been too. They had the A/C blasting, the workers were chill and friendly and super fast. The food was tasty and hot, not sure I've ever had hot food from TB before. Wish this was my local Taco Bell. read more

If I could leave zero stars, I would, the staff is so ignorant. I waited in this drive-through for 25 minutes today. The car in front of me end up speeding off angrily and not even waiting for her food because they took forever. When it was my turn to get my food, they gave me a crunch wrap supreme, which I did not order. I informed the employee that I ordered a crunchy taco supreme, and not a crunch wrap supreme After I told him that he goes back into his window for another five minutes, comes back out to give me my refund, takes the crunch wrap supreme and says thank you. I told him OK. Are you going to give me my crunchy taco supreme that I ordered? He's proceeds to try to take my order on the computer screen and Says OK. You want two crunchy taco Supremes I said no I want one crunchy taco supreme and then tells me that would be $3.75. So I start thinking is he seriously gonna charge me for something I waited 25 minutes that he messed up on that I already ordered!!?? I was so irritated almost late to pick up my child for waiting 25 minutes in the drive through I came into with only one car in front of me. I told him you know what never mind there is a huge line behind me and just drove off. What he could of don't was the moment I told him I did not order that and what I had ordered he should have told the cook hey make this. This isn't what she ordered I got it wrong. Got me my refund for crunch wrap and gave me the taco free for the inconvenience. It's not like I was waiting the entire time for my messed up order. I waited 20 minutes for my foot to just come out. Then an additional 5 for my refund. Then he wanted me to wait even longer for him to put my order in recharge me for my taco and for the cook to put it together. Horrible customer service. You're making all your staff look bad and you're not equipped for this position. Do better Taco Bell. read more

Worst ever service. This people are just f***** idiots. Whole point of ordering through app is to have food ready when you get there. They are just so f**** rude when you tell them that you been waiting and they keep doing drive through order. Was told that drive through is their priority and I should have ordered there. Waited 38 min for my order and still no sorry. Close this f**** place down. Everyone here including owners are just dumb. read more