I was pleasantly impressed with this location. Came through the drive thru on a Sunday afternoon. Pulled up to about 5 cars in front of me and was momentarily nervous that it would take forever to order and get my food. But the line moved swiftly. I was about to order and get my food in under 10 minutes. The staff was friendly and courteous. My food was good, no complaints. Good job Taco Bell! read more

Save yourself the energy and disappointment and just don't, at least not this location. Portion sizes are smaller and prices are larger. Almost $2 for extra chicken that barely amounted to a tablespoon. And the portions for tacos, forget about it. Now although that may be standard new practices across Taco Bell locations, it's still unacceptable. The service was fine, just slow. I went inside to bypass the long drive-thru. None of the workers are cashiers, everything must go through the kiosk or mobile orders but everything takes 15-20 mins to make after you order it. Definitely not fast. Staff kinda unorganized too but that's probably a management issue over an employee issue. Don't say I didn't warn you. read more

Got sick off their food they wouldn't give me a refund they said they'll remake it which is laughable . I also tested their meet after I got sick and like I thought there is a percentage of human in it. This company should be ashamed. The food is disgusting read more

Customer Service was good, but my crunch wrap supreme was a pancake with nothing on it except lettuce, totally disappointed and will not go back there again read more

Lord have mercy! AVOID this locate at all cost! Not sure what happened to the original crew but this skeleton crew totally destroyed their perfect record of fast and great service. Even if you order 40 minutes in advance on the app, they will NOT have your food ready. I've drove by plenty of times and the line is wrapped around the building. So, do yourself a favor and DO NOT go here. It'll take you an hour to get your order. Make me wanna puke just writing this post. I wanna give every establishment a fair chance but this spot dropped the ball BIG time. read more

I was in line for 30 minutes waiting on my order. They're ALWYS short-staffed! Should be torn down and start from scratch!

Every since they got rid of original manager and all employees store has gone downhill terrible service, went today 5pm lobby closed for dine in for no reason, store is always dirty,,employees act like there doing you a favor waiting on you. reported before nothing has happend getting worse read more

Service was horrible. Female night manager was very rude. Door said 24hours and could not fit in drivers with work truck. Staff was serving other people and refused to even let us order to go inside. read more

There have been several instances over the last year or two where the orders have been inaccurate and meat served when vegetarian options have been requested. We asked for vegetarian Crunch Wrap Supremes. They came with beef and we found that out once we got home. In bringing it back, they were kind enough to remake them. However, there was no expression of remorse or regret, and no compensation otherwise. read more

the night manager Antoine and his team were amazing this Taco Bell is by far the best one I've stopped at and im from mississippi and travel for work read more

Wouldn't let us walk through the drive through after their dining room closed. And they were very rude to use, bless their hearts.

Customer service - that lady with the eyeliner on all the time needs to fix her attitude cause it's not it. Im paying for good food+customer service. read more

Worst Taco Bell! I visited the Taco Bell on Hudson Bridge a few days ago and received the worst food and customer service ever. I ordered the rolled chicken taco box and I also ordered two additional rolled chicken tacos. When I got home and preceeded to eat my food, the chicken tacos were burnt and overcooked. The tacos were so overcooked that the chicken inside of them was burnt to a crisp and literally looked like a link sausage. I immediately attempted to reach someone at the store over 5 times and kept receiving a full voicemail message. I finally drove back to the store after my meal was ruined as a result of the burnt and overcooked food. In addition to the horrible food, the bag that they put the rolled tacos had grease rolling down on both sides. To my surprise, the person who identified himself as the manager was argumentative with me about as I expressed my disappointment with the food. I would have been satisfied had they agreed to make my food right instead of trying to shove horrible food down my throat. That was a simple fix to make the customer happy. The only conclusion that I can draw from my experience is that they don't care about customer service or satisfaction. No one answers the phone for extended periods of time and the voicemail continued to be full which indicates that it is not answered. Compared to other Taco Bells that I have visited, this one ranks at the bottom of the barrel. I wasted my hard earned money and my appetite was ruined. read more

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Fast service in the drive-thru.

Great customer service & fresh food! Julian was amazing! I was having a bad day and he made it a lot better with his welcoming & friendly attitude. read more

the best Taco Bell experience I've had. Lebron, Jay Z, and Eminem showed up! super friendly and sociable staff workers, plus the food was fresher than normal. Super clean too. 10/10. go to this Taco Bell if you're driving I-75. read more

Went there for supper tonight and ordered 2 burrito supremes when I got home there had given me 2 cheap burritos thx for ruining my supper how hard can it be to fill orders read more

I asked for 8 taco bell sauces and got none. The food is inedible without the sauce you morons

DoorDash'd an order, it was completely wrong & they denied a re-order saying they were too busy. That is the epitome of BAD customer service. I'm beyond mad. read more

They are so rude and disrespectful for no reason came to get food for my family and they had attitudes from the order bored and I would never come here again ! read more

Yesterday I had a terrible experience at this taco bell. I went through the drive thru and ordered a 3 taco supreme combo and nacho supreme. I live 5 minutes away. When I got home the nacho supreme was soggy. The chips were like they had been wet. The 3 crunchy tacos didn't have any crunch. They were soggy. It seems like my order had been prepared in advance and sitting. Needless to say I will never patronize this place again. Wasted $11. I was not able to get this food. read more

Nice snack, taco. Sad Dr. Pepper wasn't working. Friendly associates. Hard to get in & out of there, especially if u change ur mind.

this place has great customer service!! and amazing food! i will always come here when i get hungry.

Taco Bell is nothing fancy but this specific location has yet to mess up my order. Being that I often times order vegetarian most Taco Bell's will forget to substitute beans instead of beef but this one is always on point. They are quick and efficient at any hour of the day! read more

Be prepared to wait at least 15 minutes for your order. If you really want to have a Taco Bell new you MUST be prepared to wait a LONG time. My last visit there I waited 25 minutes for my order. The slowest service I've ever experienced. read more

Well. It's Taco Bell so there's nothing really fancy going on here. I just stopped to get a taco to hold off my hunger until the Yelp Launch Party. Yes, I know Kathleen warned that we need to eat a meal prior to coming out but I can eat two soft shell tacos and I'm full. So of course I ordered two Fresco Chicken Soft Taco (150 calories each) with some Fire Roasted Salsa and it was pretty darn good. I usually get the Cinnamon Twists as well, but I recently found out that they have 170 Calories per bag. Yeah 20 calories more than the actual tacos. ERGH! That sucks! Wait, itsn't the purpose of this review to actually review the darn food? Well, of course it is! Soooooo, the tacos were nice and fresh. They had tomatoes, lettuce and pieces of chicken in each which was inside a sofr flour tortilla shell. I topped them off with the flavorful Fire Roasted Salsa and I was set for the next 4 hours. read more

Great service. Ordered wrong thing. They offered to replace. Not their fault nut nice offer. Good value, not as good as it used to be.

The best, quickest, and cleanest Taco Bell around! Every time I go there they are friendly and they make tacos that don't fall apart! I'm always pleased with this location! read more

I just love Taco Bell!!! I go every time I get some money!' Breakfast Lunch & Dinner. I hate when they're closed.

Best Taco Bell I've been to. They're well-managed and very friendly. Their accuracy is great and the taste and quality of the food is great as well. read more

This was by far the best Taco Bell in the Southeast. For one, they got our order right the first time. This hasn't happened ever. Traveling with two picky kids is challenging and we were so pleased. The manager was present and friendly. The whole staff were nice. The restaurant was clean. And they had a baby changer!! (Not many Taco Bells do). We will stop here again on our way through Atlanta. read more

Portion on point m, speedy & accurate & friendly, all that was missing was a complimentary massage

This place was great when it first opened. Now this place is always inconsistent with orders. Sometimes they put less quantity of food, today it took 15 minutes to make a simple order, and at times they forget to put the sporks in a to go order. Need to go to another taco bell. read more

I do not eat fast food, but when I do it's this place! It's yummy and the staff is so friendly!! My food comes fast and I've never had a wrong order. Keep up the good work!! :) read more

By far the best Taco Bell! Always friendly service! Quick hot food! Management here is doing a excellent job! He should train the other stores! read more

I love this Taco Bell! The service is accurate and fast. More importantly, the employees are very friendly, yet professional! Great job with the management! read more

Probably one of the better Taco Bell places around..Always friendly service and never skimp on the fillings, like some others will.

This Taco Bell is the best managed Bell around! Always prompt and correct orders from friendly staff. It;s not about the food--I could eat taco Bell anywhere--but I drive out of my way to go here. GREAT! read more

Service was slow. Usually at a Taco Bell I wait about 5 minutes but this Taco Bell's wait was 10-15 minutes. The drive through line was overflowing and I heard orders being messed up. The food was decent and just like any other Taco Bell. The bathrooms are clean, but the employees did not interact with customers very well. It is set up on a convenient spot off the highway. It was an okay experience, but I was really hungry read more