Fell for the Bell again pre Kirk's Studio for the Performing Arts! I failed to drive by again!‍ read more

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I love a good Taco Bell run but this location during lunch time on weekdays is not worth your time. The wait is far too long for what a person on a lunch break needing to return back to work has. The employees are understandably over stimulated with the lunch rush but could be more polite and professional. read more

Multiple items missing on Uber Eats order. Uber Eats shows not sufficient for refund and credited me $2. In addition to missing items I paid for salad had no sauce. Just lettuce beans and beef. Just tossed. Not likely to repeat. Funny all Taco Bell's have issues with items missing from order. Just went to bed with no dinner. Get your crap together already. read more

Came here 10 minutes before closing... I felt rude doing so. Sofie and Richard made me and my wife's night! hooked us up with complimentary drinks for having to wait 2 minutes for chicken nuggets. The service here is phenomenal. Thank you for making our night! read more

I'm not one to usually write reviews but the service was terrible. I had to order everything three times because the manager wasn't listening and someone else was talking to her. I had to practically shout. Once I finally got to the window they basically just threw the food at me. Once I got home the bag was a complete mess. Every item wasn't wrapped properly and my order was so wrong. I paid $22 the food and three of the items are wrong. I tried calling them to see if I can return the items but they didn't answer. I called three times. I'm so upset. read more

In for an early lunch on the way home from the emissions station and stopping at Whole Foods. Same awesome food and service as they are known for at this location! Tried the new crispy cantina chicken tacos with avocado verde salsa. It has good flavor, loved the melted cheese all inside it. The new avocado verde salsa is a perfect match for lt! read more

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This is a nice, clean taco bell. The food was above avg. I had 3 crunchy tacos, 1 beef burrito(only $2)and nachos with cheese. I subtract 2 stars because one of the staff was acting very unprofessionally(making strange hand gestures like a kid and yelling loudly sitting in the dining area on his break). I didn't complain to the manager but young people starting out need to learn appropriate, professional behavior on the job. It was disrespectful to paying customers. He was also walking around the store waving what looked like a wand(very bizarre). The other negative issue is I paid $3 for a very small portion of nacho chips and cheese. Then they charged me another 38 cents for a few jalapenos. read more

Taco Bell - Fast Food Near Me - Scottsdale, Arizona

This location is a bad egg. They continue to mess up orders regardless of whether they're ordered in person or online. Today's example, online order missing all the soft tacos ordered and paid. They also have horrible customer service. I went inside to order a side of guacamole I forgot--before I discovered the missing items--and was first ignored, then scolded for not using the kiosk, and finally made to wait while they made drive-thru orders. This is only today's examples. As this is the location nearest my home, I frequent it more than some of the better ones in my area. (Shout out to the Talking Stick location, you always get it right!!) I could sadly give many more examples of this store's crappy ways. Saw in reviews they have new management. From the dead-eyes look and demeaner of the employees, they don't seem to be any happier nor has the customer experience improved. Do better! read more

I purchased an order from door dash, roughly around 7:30 pm. I took two bites into my crunchy taco supreme and noticed an overwhelming taste of mint. I immediately spit it out and noticed a ZYN (nicotine chewing pack) chewed up in my food. I immediately contacted Door Dash, the AZ Health Department and Taco Bell (main headquarters). I then reached out to the exact Taco Bell location and asked to speak with a manager, to inform them of what occured. I spoke with the manger Kim and she assured me that none of the employees on shift "chewed". However, she believed me and offered to remake the food and compensate me. I told her I was utterly disgusted and was not interested in eating anything else from the establishment. She proceeded to inform me that I was the SECOND call that night, complaining of something chewed up and spit in their food. The biggest problem is that I'm unaware of what diseases and/or viruses this sick, twisted employee has. So now, it comes down to assault with a deadly weapon. read more

Taco Bell - Chewed up ZYN, spit into my food from a Taco Bell employee. - Fast Food Near Me - Scottsdale, Arizona

They are usually pretty good at this location, but this taco meat was pretty gross and congealed looking today! Otherwise, everything was great. read more

Taco Bell - Taco supreme - Fast Food Near Me - Scottsdale, Arizona

Taco shells were rancid. Hard to believe that you could screw this up but here we are in 2024 read more

Now i know it's taco bell and not fine dining, but they could have at least got the order right. It wasn't rush hour so im not sure how they forgot some of the order. My nacho fries and 2 sauces that I paid for were missing. I want to give them some grace because I know that working a fast food place can be stressful, but forgetting the nacho fries is honestly crazy because I was looking forward to those and they were carrying the whole meal. read more

Been in the area for some time now and not sure if they changed management or hired new people but Some of the best service and quality of food i've ever gotten from a Taco Bell read more

Worst food, their food is cold, it's a verify bad, food test rusty oily and count event eat. This is the last time I will order in any Taco Bell, not even a single one is fresh. Never order here read more

Yes they will get your order wrong most of the time. Most of the time the customer service is decent but yesterday Haley had the worst attitude. Will go to a different location moving forward. There is another location nearby at Shea and the 101. read more

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I ordered a combo, then asked for hot sauces. Worker responded "why?". I'm never coming back to this establishment until the next time I want Taco Bell. read more

Love this location. Clean, friendly staff and the food is well prepared and delicious. I wish all Taco Bell locations were like this one! read more

Taco Bell - Lobby - Fast Food Near Me - Scottsdale, Arizona

The only reason Im giving a 4 star is because I really want the double decker taco supreme to come back. I am so sad it is gone. When will this been brought back? And its crazy because they will not make it for you when you ask for it. I mean, isnt it just a taco- yep with a bean burrito on the outside? When you buy them separately and try and put them together- it just isnt the same. And its nice they try and offer alternatives, but sorry- not nearly as good. I do however appreciate that they added more salsa options. But the hot is still the best. read more

Are after the blunt 10/10 would recommend yall should try this tbh (I like Lego Star Wars)

I just got home from ordering a Nacho Bellgrande meal. There was probably 1-2 full chips - the rest looked the the crumbs and shake from the bottom of the bag. Horrible!! To say I am disappointed would be an understatement. I will be taking my business fully to Filibertos that opened up right next door! read more

Taco Bell - Fast Food Near Me - Scottsdale, Arizona

The best location with amazing employees .. Allie and Nicole are literally the sweetest employees and will go the extra mile to make sure your satisfied.. They deserve the absolute best !!! Parker is an amazing employee with such great interactions.. he knows very well his job and applies the greatest service to all his customers don't get rid of him Dominic is an amazing employee with such amazing, impeccable , wonderful character ... His attitude is and eagerness to work is the best he can have a long shift or a bad day but he will not show that to his customers !! He's an asset to this location !!! And last but not least a great employee Alan he's been here awhile at this location ... He's an amazing person an very easy going ! Let's keep him here!!! Devon is a great employee !he sweeps the floors really well He's very friendly. He makes the place look diverse ! read more

As I've mentioned in my Yelp Tip -- they may be slow at times, but they excel at getting the order right! This Taco Bell opened about five years ago and can be occasionaly slow. But I'll take slower service every time, if they get the order correct. It's not rocket science. But for some reason over the years fast food places started focusing on the fast element. At the expense of the experience. Yeah, I know this is minor stuff. But how many of us have left a drive-thru window, gotten all the way home and found someone else order in the bag? Or, an order just totally wrong? Since we do not live nearby, the idea of driving all the way back... well just frosts me. So don't honk. Don't get impatient. Just enjoy the view of the tail lights in front of you, knowing that this is a safe place that you won't have to revisit in fifteen minutes. BTW, the inside is very modern and immaculate. So, Three Stars "A-OK". read more

Taco Bell - Fast Food Near Me - Scottsdale, Arizona

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Currently waiting over 10 mins for 4 bean burritos and two tacos. Watching a bunch of people sitting around doing nothing!

If I could give this place a -5 I would they have absolutely the most ridiculous hours, haven't been able to sit inside for three years & the service you get from 90% of the staff leaves you wondering if they have any brains at all. Their current hours are 9 AM to 6 PM most people aren't going to eat junk Taco Bell until after they've been to the bar who the hell is going to Taco Bell to eat dinner at 4:30 no one that's who! read more

Oh my this is just terrible I paid so much for a tortilla with almost nothing in it. This is supposed to be a burrito supreme where is the supreme? Actually where is the burrito. This place is terrible, such a disappointment. I was looking for something to eat and Taco Bell is probably one of my favorite fast food restaurants, even though I don't eat fast food very often. But now I have decided to mark this off. Shame on you Taco Bell for ripping off your customers. You get no stars from me it made me give you one but you don't deserve that read more

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Great Food. Friendly staff Drive Thru very quick. Crew members reflect a positive attitude. Reminded me of what service use to be

Lived by this Taco Bell for a long time and have always been happy with the service. The staff is not only friendly, they are consistent and have always gotten my picky orders correct. Live mas read more

Taco Bell - Steak quesadillas w/o jalapeño sauce - Fast Food Near Me - Scottsdale, Arizona

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I VERY rarely eat fast food. Today I was craving Taco Bell. I haven't had a Chalupa in 5 years, but that's what I ordered. I can honestly say, I probably won't ever order again. Between that and the cinnamon twists, it's obvious that your oil had gone off. I had to throw it out it left such a bad taste in my mouth. Thank you for reinforcing how bad fast food is. read more

I see some negative reviews but I've never had an order issue and the inside is clean. There may be cars occasionally in the drive thru but they move fast. It's Taco Bell so you don't go there when you want healthy food. You go when you want quick, good crave food. I only go about once a month but when the Taco Bell urge hits nothing else will satisfy. Occasional I see Gen Z in there working or congregating. I'm actually convinced that generation is damaged somehow which made them all essentially autistic and emotionally unhealthy and unstable, but somehow they've concluded the exact opposite about themselves. Since I don't vibe that I'm a spaz like them they ignore me. It's a nice fast food place and someone takes pride in running a good business. read more

Time for a review update. They no longer serve the Cheesy Bean & Rice Burrito, so I had to substitute one of my favorite menu items with a Bean Burrito. This is in my neighborhood, so when I'm looking for a quick meal, I stop by here. The employees working here are usually very friendly. There's a kid that works on the weekends that's always super friendly and tries to upsell me on various new items they have....pretty funny guy. It can get busy here on Friday nights when Desert Mountain HS plays their home football games, so if you see a ton of cars and people in there on a Friday, you know what's going on. I still get my usual order....7 Layer Burrito, 2 Bean Burritos. It's good for a quick fill up. Return Factor - 80% read more

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I'm so sick and tired of inconsistencies with name brand places. It just tilts me out. I shouldn't get so frustrated but if I or anyone else CHOOSES to spend their hard earned money whether $5 or $5000, it's a choice to be a customer somewhere so deliver service. I'm not expecting 5 star service from Taco Bell but if someone says something, do it. The person at the drive-thru asks if we want hot sauce. YES, we WANT HOT SAUCE. and when you ask a hot sauce connoisseur if they want hot sauce you give it to them and extra. Well, I didn't get one hot sauce packet, not even one. So I'm ticked and annoyed because I can't enjoy the disaster food I'm about to consume. Also, we never got any napkins, sporks, and again no hot sauce. If someone goes thru the drive-in anywhere, don't you think it's automatic that you give at least napkins? I mean come on people, this is simple stuff and not only that it's easy. Put napkins in the bag. Is this hard? NO. I'm over it. Not going back. 1 star will stay. You can't change my mind. read more

This is the at least 5 time they screwed up the order continually bad service over the last 2 years not getting better they also don't answer the phone called over 12 times over 2 hr period finally talked to a manager Ed who said there was no women working at that time at the window at that time and I'm lying wow not worth my time read more

You know how the commercial says "Open Til Midnight Or Later" and then there's a little asterisk and nearly illegible text at the bottom of the screen in 1pt font that says "Participating locations only" This is not a participating location. :( read more

Friendly employees. Never had an issue. Managers have always been very concise and polite. I will be back. I'm glad that this location is near me. read more

4-stars because of some inconsistency, but when they get it right, they hit the nail on the head. I have read the other reviews. Maybe the night or weekend staff is different. My visits are always in the noon to mid-afternoon time frame and I always go inside, so I can't speak to the drive-thru experiences. Staff is generally very friendly. A couple of times, they have been training new staff and that slowed down the process a bit. But one has to have some tolerance...we are all new at something at some point in life, so I give the patience that I expect to receive if the tables are turned and I am the trainee. The general experience here is very good. I always ask for extra red sauce on my burrito. Sometimes it's what one might call "extra," and sometimes it's not. But mostly they do it well. What bothered me the most about Taco Bell and/or the management staff of this facility is that several months ago, I visited their website and entered the contest...meaning that I completed a visit survey, in order to qualify for the contest entry. That particular day, I had experienced "STELLAR" service by both Arthur and Andrew (if my memory serves). Andrew was at the counter, and Arthur made the single best two burritos with extra red sauce that I had ever experienced in my MANY visits to so many branches of TB in so many states that I cannot even begin to estimate how many different ones that I've visited. Certainly well over 30 or 40 locations to be sure. After sending in that stellar review, literally NOTHING HAPPENED. I visited this location several times during the following few weeks and when I would see either Andrew or Arthur there, I would ask, "Did you guys ever hear any feedback...an "Atta Boy" or anything from my stellar compliments? Mind you, I had suggested that Arthur be made national manager of how to make burritos...that's how good that one visit really had been. NOTHING...not a word from anyone locally or from corporate. What kind of management team receives a stellar complimentary communication from a customer who tells them that they have visited countless TB locations, and that this was literally THE BEST VISIT OF ALL...and they don't even mention it to the people who were responsible for the direct customer contact that made that experience possible? Really? Not a word to them? Shame on you! Haven't seen either Andrew or Arthur there in maybe a couple of months. Maybe they left because their work went unrecognized...or maybe I just haven't seen them. Perhaps this glowing review of their work will reach them. Meantime, my experiences here are always passable...and usually very good. I think the 1-star ratings by some reviewers are unfair...and in some cases, based upon one particular bad item...like forgetting a burrito or hot sauce. Really? So the ENTIRE visit is trashed because of that? I think you have to weigh all the aspects of every visit. Have they NOT put on enough extra red sauce? Yep. Is that a 1-star visit? Nope...but it is a less than 5-star visit...hence why I figure the average ranges between 3 and 5 stars, depending on the exact experience that particular day...and why I gave them a 4-star rating....generally very good, but with inconsistencies that prompted my "good, but less-than-perfect" rating. read more

I am so disappointed by the customer service I received at this location last night! I have never been so disappointed with a workers attitude. I understand the night was coming to an end, but the level of rudeness I received from this young man makes me not want to come back, even though it is the closest location to me, and my favorite place to eat. read more

If I could give it a negative, I absolutely would! This place is a shambles. The workers are rude and without a doubt, they WILL GET YOUR ORDER WRONG! Then when you call to inform them the manager calls you a liar. BECAUSE HEAVEN FORBID YOU LISTEN TO YOUR CUSTOMERS AND ACTUALLY LEARN SOMETHING!! No wonder the place is a dump, the managers don't care one bit!! The inside is disgusting and I don't think anyone has cleaned in years. It should be leveled for more parking, believe me, it would be a MASSIVE IMPROVEMENT!!! read more

I just went through The drive-through of this location and felt compelled to say that the young lady that was working the drive-through was the sweetest young lady I think I've ever talked to. Plus, the food was actually really good! The combination was very satisfying and thank you for my quick lunch. Keep up the good work Young lady!!! read more

Nobody here understands the concept of yes, no, or extra.. Especially when it comes to cheese. I've never been so disappointed from food so many times. Every other time the order comes out wrong. I strongly encourage new management, alternatively I strongly recommend to not go there unless you like eating tacos that make you sad. read more

Simple order. Nachos bell grande with no tomatoes and asked to substitute beef with beans. What did I get? A regular order of nachos bell grande. This was at 8:45 at night with no customers in drive- through or inside. Apparently this was a complicated order for them. Incompetence to say the least. How hard is your job anyways? read more