Worst taco bell i've been to. Why does it take 35 minutes to make a taco? When i received it the taco was crushed and they decided to switch my chips for fry's. For a fast food place it was no where near fast. read more

Waited in line in drive thru for 25 minutes for me to sit at the window for another 10 minutes. i wasnt acknowledged once and i wouldnt have minded and waited, except one of them forgot their mic was open and i could hear them ignoring me calling out i got fed up and just drove forward and got stuck behind the car in front of me, and waited another 5 minutes, and i drove off i see they took the cars order behind me! never returning to this location again read more

worst Taco Bell I have ever had. I travel a lot and I love me some crunchy tacos. This was the worst experience I have ever had! Tacos in 100 pieces (no exaggeratio), forgot items, soft/cold chalupa, and just pure laziness in making of the Mexican pizza. Taco Bell need to take the franchise title from these owners. read more

This is the dirtest taco bell I've ever seen rude and very unhappy staff greasy floors like walking on ice

You place your order at a kiosk. Service was not particularly speedy. BF said that the men's restrooms were not clean, but I found the women's were reasonably clean. Food is your typical Taco Bell food. read more

Taco Bell - Fast Food Near Me - Sandusky, Ohio

I've been to plenty of Taco Bell's, this one is the worst one I've ever been to. The employees aren't working, there are at least 5 of them in there and it it took them over an hour to give us our food and after all of that our food is cold. If I could give this play 0 stars I would. Never coming back read more

They don't use the right tortilla with their beefy 5 layer. It's hard and stale-like instead of soft and warm. read more

Taco Bell - Beefy 5 layer, something not right. - Fast Food Near Me - Sandusky, Ohio

Currently in line, and we've been here for 20 minutes and haven't moved in 10. not sure if they're understaffed or what but not great service. employees weren't doing much in the kitchen when there is a huge line. read more

food took over 45 minutes. service was slow and not particularly patient, helpful, or kind. missing item(s) I wanted. was told to pull forward and proceeded to wait another 20ish minutes. read more

Very decent Taco Bell. I don't see why they have so few stars. Standard kiosk operation, the counter person is very friendly. Food was reasonably priced and tasted good. My only small beef is that the bathroom could have been a lot cleaner. read more

Took 25 minutes to get food. Service was horrible. This is fast food. It should not take this long. They were not busy and the drive thru was not busy at all either. horrible experience read more

i placed an online order expecting it to be ready when i arrived instead, i waited nearly an HOUR to get my food. what's the point of ordering ahead if it takes this long? staff were just standing around talking and there was no communication. completely defeats the purpose of "fast" food. do better, taco bell. read more

Spectacular energy and service from this Taco Bell staff. Possibly the greatest Taco Bell experience of my life! I won't forget this

Stood there for 5 minutes for someone to take my order! They saw us standing there, we were the only ones in the filthy lobby! They never took our order so we left! read more

I ordered the crunch wrap supreme--was not crunchy--just mushy. no hamburger was in it at all. Just a little lettuce, a few diced tomatoes, a couple squirts of cheese folded into a doughy wrap. Last time I even consider going to taco bell. read more

Went and waited in the drive through line, was told they weren't accepting any orders other than "DoorDash and online mobile orders" had four other cars in front of me and couldn't even get out of the drive through. Was in line for 20 mins and left without food. Last time at this location they said their system was down and couldn't take orders. read more

Best Taco Bell I've been to in years. I come from vegas but this place took care of my food great and great service

Pay your employees what they're worth, you cheap pricks. Maybe customers won't have to use a kiosk and maybe your employees would actually give a shit. Absolute garbage food and service even for fast food standards. By far the worst Taco Bell experience I've ever had, and the standard is pretty low. read more

Drive Thru problem, left drive thru promised everything was in the bag and sticker for my safety. I pull out not to be rude to the customer behind. Checked bag and noticed my 3 cin twist were missing. I noticed the drive thru was 10-15 cars deep. I ran up to the window on foot. Explained nicely that my they forgot my 3 twist. They gave me one in a bag. I showed my receipt showing I bought 3. They brought me 2 more this time with attitude 'like this time it's my fault'; "next time you have to come in your car". I was pissed by the comment. "I said next time give me the food I bought. I got 3 hungry kids I'm not going to wait 30 minutes letting the rest of the food get cold. I was thinking why is this lady promoting this will happen again. I get to the hotel and boom... no chili cheese burrito. The only item actually wanted. Her comment made sense, they do this on the regular. Please don't go. The food I actually got wasn't prepared like other tb. read more

Don't eat there the place is filthy and disgusting none of the tables in the dining room were clean there was food all over the place and on the floor and the counter where the napkins and straws are staff was very rude lazy loud this place needs a new manager and I don't know if that would even help this place needs to be torn down and should be run out of town not allowed to operate anymore I'm surprised more people don't have food poisoning from the Taco Bell on fun drive in Sandusky please don't eat there and voice your complaints so that something will be done. We tried speaking with the manager on duty and nothing was done to fix the issues next call is to the health department maybe they'll shut them down. read more

After rolling in after 2am, I wasn't even expecting them to be open, but my expectations were beyond shattered when we were treated to a excellent food and incredibly friendly service. I always also very pleased that they carried Chillie Cheese Burritos, and how quickly our very large order came out. This is a great Taco Bell read more

If i could give this taco bell a -0 rating i would. I have come to this location 3 times and every single time their machines have been "down" and found a hair in my food the first time coming. and now on my third visit we have been stuck in a half hour wait line and they tell us when getting to the speaker that they are only taking doordash orders. This is absolutely ridiculous and i will never be back. Hope you don't have to experience this complete nonsense. it is Awfully run. read more

Very slow and got my order wrong i ordered cheese and chicken (4) and lettuce and chicken (4) they added lettuce to the first 4 and cheese to the oher 4 read more

DO NOT COME HERE EVEN IF YOUR VERY HUNGRY NOT WORTH IT!!! I came in here with my family for breakfast and we went to the bathroom right when they opened and long story short, they were absolutely disgusting! The toilets handles were half broken, the floors and toilets were absolutely filthy! They had just opened too so the bathrooms should've been clean. The workers were also really rude. read more

filthy not one clean table and your feet stuck to the floor as you walked out. did not order

We ordered an online order and as we are going through the drive through (which took almost an hour), we see the employees standing there talking with a wrapped line. It should NOT take an hour to go through a drive through with 8 cars. If I could give the zero stars I would or even negative. And not to mention the soda and water tasted like it came straight out of the lake. read more

Really slow and understaffed. The food was partly cold. I would recommend trying another local fast food place. Would I go back? No read more

We placed an app order before 5:00 on Christmas Eve. We then headed straight to this location for our food. We were staying at a nearby waterpark, and this was to be Christmas Eve dinner for my family of 5. Well, when we arrived, there were several angry customers and DoorDashers in the parking lot, being completely and totally ignored by the employees inside. Everyone had ordered food, and then could not pick up their orders. Our order was over $50. Well, the employees actually had the audacity to park a vehicle across the drive-thru lane to block people from going through. They turned off the lights and ignored all the customers outside. Had they just cancelled our order? Fine. But no. They marked it as completed, and ready to pick up....Umm, clearly this wasn't the case. We tried to cancel the order since clearly, we were not receiving our order. The app said we could not cancel. No one answered phones. No one even acknowledged us or the several other customers going without the meals that they paid for. I am currently complaining to corporate and disputing the charge with my bank. This is seriously shady, though, and basically amounts to theft. Not to mention, my family's holiday dinner was ruined. Would not recommend. read more

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I ordered my food 50 minutes ago and it just came. Not very busy inside but employees seem to be standing around. When asked why it took so long, worker just walked away. read more

This taco bell is also a long john silvers. Came here with a group of three, two looking to get fish, one for tacos. We waited in line almost 30 minutes. It was bike week and there was also a convention in town and we really wanted the food so we decided to be patient. There was only one person taking orders and she was getting all the drinks, too, which was unnecessary since they had a drink machine and just took more time. When we finally got up to the front they said they weren't serving long john silver's anymore since it closed at 10. It was 9:45 and we had been in line since just after 9:10. It really sucked to wait that long for absolutely nothing. The two of us who wanted fish ordered drinks and they gave them to us for free. We waited an additional 15-20 minutes for the food order to be ready. Well those of us who wanted fish REALLY wanted them since we don't have a long john silvers near our home. So we went back later. That wait time was only 20 minutes total to get the food, but still took way too damn long. read more

I am a Taco Bell enthusiast and I have never been so disappointed in their service if I could give a negative star I would. We spent more than 40 minutes waiting on our food before learning they hadn't even started it yet. Do not go to this location. read more

If I could give zero stars, I would. Service was absolutely horrible. We stood at register, many people saw us & finally we asked & the girl stared at us until we mentioned just doing the ordering on the wall- she QUICKLY said yup go there! Employees were extremely rude & gave us dirty looks constantly. We ordered for a group of 4, each 2 items and drinks. Not super small but easy. We waited almost 30 MINUTES in the taco bell for our food. & on top of that, they didn't give us any of our drinks. PLUS as we were waiting a lady eating with her family said "good luck with your food & make sure it's right!" then about 10 minutes later, another couple said "your wait is ridiculous, this shouldn't be taking that long." NEVER come here. a waste of time. read more

This is probably one of the worst Taco Bell's I have ever been to. It was absolutely disgusting on the inside an the workers can barley say welcome to Taco Bell (not that I have nothing against other races but when I'm trying to order my food an you don't know what I'm saying it's frustrating) the service was absolutely terrible the Taco were throw together an barley had any meat in I will never be back to this Taco Bell ! read more

My orders are always correct, that is if I order them correctly unlike most Taco Bell customers. The staff isn't always friendly but what can you expect when they aren't making $15 an hour to play with their hair and then fill up my drink cup. I love how organized the sauce packets are at this location! read more

They r always getting order wrong drive thru is the worst and the workees dont care...

Food is well made but service is very slow. We waited at the register for 2-3 minutes before anyone else came to take our order. This was the way it went for anyone else that walked in. One couple left. Making the food took quite a while as well. My guess is that they run a skeleton crew during the months when Cedar Point is closed, which is an interesting strategy considering this is right outside a big shopping center that seems to be pretty busy year around. read more

Me and atleast 8 other cars sat for about 20 minutes stuck in a line because the order taker "wanted to take care of her inside customers first" who were apparently much more important then the line of cars that couldn't even get out of line to leave. When we finally get up to the window we didn't even get so much as an apology or anything. I'm pissed. Beyond belief and you can be damn sure I'll be calling the manage in the morning. What if I needed to leave for an emergency or had to get to work or something. We were trapped. They're only getting one star because that is the lowest I'm allowed to give. read more

I have been here tons of times and I always enjoy getting my 2 5 layer burritos and my 2 soft tacos. Depending on my mood and what's in my wallet I add a crunch wrap supreme. And I always always get a baha blast with my meal because it goes perfect with my tacos. I go after work or late at night with friends it is confident and right off the highway for an easy drive home. Although their service isn't the best and their manager is rude and gets upset if you take too long to create your order and isn't guest friendly in any way. She just wants to collect her paycheck and go home. But besides the service Taco Bell has amazing food and delish tacos and I'm excited about their new breakfast menu yay. read more

I asked for a shredded chicken burrito. Instead they gave and charged me for a supreme chicken burrito. I hate beans so my money was wasted once I realized what had happened and couldn't eat anymore. read more

I went there one time a few years ago and they had a sign on their drive thru window saying that they were closed because all their employees had quit. I went there again and luckily they were open. This is a nice location because its right by the freeway but the dining room was usually dirty and the service was slow. read more