While both taco bell locations in sandusky struggle with quality and consistency, this time the team got everything perfect. Speedy, friendly, portioned fairly, no errors. Thank you read more

Terrible service, seems like the employees here aren't even trained in food service, more like stand around and talk service. Really creating a nice ambience with all that chatter, and NOT the clatter of food being made!! Never again read more

I just got out of cedar point and this drive thru line was longer than any of the rides, save time and go to the McDonalds across the street, there was a black man who had his pants down and a girl dancing I was very scared to go inside this place bc it was scary inside and the food was soggy read more

Taco Bell - Fast Food Near Me - Sandusky, Ohio

if I could give zero stars, I would. I have never seen 2 employees so unprofessional, rude and disrespectful of their customers. They have bold face lied to not only myself, my son, but to other customers right in front of us as well. Today my son went in to pick up mine and his own orders only to come back out 10 minutes later saying they don't have mine. I double checked I ordered at this location and went inside and they still proceeded to argue it did not exist despite showing my bank app, the receipt, and the confirmation text. It wasn't until the super sweet lady working drive thru coming over to help did I receive the food and drink I paid for. (That girl deserves a raise and a promotion for picking up the slack!). Another visit before this, they failed to give the door dasher our complete order and the same 2 girls loudly yelled at me for coming to get it, refused to make fresh food, and were very loud and belligerent. This store should be evaluating the customers experience and witnessing their employees lack of professionalism first hand if they value their stores reputation. read more

The value of my car goes down 1,000 every time i order food because they take so damn long, not only do they take your money but they take your gas. read more

Horrified. They ignored me when I got to the drive thru, then called me a racial slur over the intercom which I heard because they thought the microphone was off. I have eaten here once in the past out of desperation and there were TWO bugs in the lettuce! The drive-through reeks of urine and the floor is grimy and sticky. This location is terrible in every way. Do not support them or their practices. read more

Awful. Just awful. 4 mobile orders at 10pm after Cedar Point (2 under the same name and account) and took over 1.5 hours to get our food. We could only get one at a time, including the two under the same name. Line was awful the entire time and I would rather be dragged across a mile long broken window pane than ever come in the vicinity of this excuse of a Taco Bell again. read more

Waited in the drive thru for an hour with a mobile order, only 4 people "working" and not everyone was working. I do understand it was busy due to being right by Cedar Point around closing time but I shouldn't have had to wait that long in the drive thru. When I went to try and get my order inside, where it was empty, they said I had to go thru the drive thru. Update: worker gave us our drinks then completely walked away for 15 minutes! read more

HOLY HOT DAMN AM I PISSED. me and a few of my friends went in there after a long hot day of walking around the big ole cedar. now see we're not ones to complain but this was AWFUL. they were rude and can NOT make me some damn food to save their life. got all of the orders wrong and wrapped up some cheese and rice thinking it was the burrito he ordered. so he went up and asked if they could fix it. they threw a FIT. same with another one of my friends. they forgot to add the sauce that she wanted and they started talking about how it wasnt even asked to be on there so she proved them wrong. also that bathroom was GROSSSS. when the girl who got my friends order wrong walked out to go unplug her phone she gave us a dirty look. talk about AWFUL service. lord have mercy i wish i could give this place 0 stars. never eat here yall theyre sick. read more

Worst Taco Bell I've ever been too. Waited an hour for our food, and eventually learned that they had given it to the wrong person. No staff was willing to give updates for that entire hour. Very slow service, with 7 people supposedly "working". Left with no food, a refund (that took another 10 minutes to get), and a very bad mood. Terrible experience overall. read more

My partner & I had ordered several items, 2 of which were 2 quesaritos that he wanted. There was no issues with our order until we realized that instead of his 2 quesaritos, they just gave us really small portions of cheese & rice messily wrapped up into a tortilla & then thrown into the bag. We tried calling & neither of us could get in touch with any of the people working inside. We were charged for the exact items we ordered since we made the order through the Taco Bell app & the label that was placed on the bag even had the exact order that we put in, but they still somehow managed to mess it up & give us something that wasn't at all what we ordered. My partner went back to try to get them to replace the incorrect items & not only did they refuse that they didn't make his items correctly, but they also just made 2 more of the WRONG ITEM & gave it to him as if it was correct. They refused to listen to him & correct their mistakes, they were rude to my partner & LAUGHED at him when he tried asking them to fix the issue & they did not care at all that they did not do their job correctly. Even after they were shown what the item is supposed to look like on the app, they absolutely refused to make it correctly & would not listen to my partner. Their behavior & lack of care for making sure they actually do their job properly is ridiculous & unprofessional. Update: now that we've begun eating, we also realized that they made his nachos bell grande incorrectly. I don't know who was working tonight or what their issue is, but they need a change in how they do this, they're rude, unprofessional & can't fix their mistake that shouldn't have been made in the first place. read more

Taco Bell - the 2 incorrect items we were given - Fast Food Near Me - Sandusky, Ohio

Made my tacos wrong and argued with me about it . There's two different tacos with two different sauces . Why would one have both sauces ?

a big lady asked me three times who's DoorDash order i was here for, i wait 20 minute, she asks the third time and i explain the persons name and state ive been waiting for 20 minutes. she pulls "oh sweetheart i didnt see you standing there" you didnt see me standing in front of the order table? are you kidding me? read more

If I could leave a 0 I would. We arrived at the taco bell roughly around 11:25 PM to get dinner as a group. One of the people within our group has a beef and spice allergen that we made the workers aware of whilst placing our order. We not once, twice, but three times had to return to the taco bell. Each time the allergen was ignored. On our THIRD attempt, they not only gave us a lot of attitude and disregard and practically threw the bag at us. They also as "Fuck you" Filled the entire bag full of hot sauce. As well as putting as little possible ingredients in the burrito and not even folding it. This is beyond fucking disgusting and whoever works the night shift should be ashamed. We each time approached the drive thru with respect and understanding as we know working food service can be hard. But the level of disrespect was astounding and absolutely revolting. The manager katelyn was beyond disrespectful and disgusting towards all of us when we re-ordered and asked about what we could do in regards of the allergen. It was disregarded and met with utter disrespect over the phone. also called in after our third attempt of getting a correct order and they hung up on us. Fucking disgusting service and I hope this corporation does a better job at picking who they a choose to employee because servers like this will be what your store is known for and nobody will want to return. I will from here on forward be alerting others of the terrible customer service at this location and directing them elsewhere. at the end of this atrocious interaction it was 12:25. A whole hour of our time, gas, and patience wasted. read more

If I could put zero stars I would. Worst possible Taco Bell I have ever been to. Had to go back twice because they kept messing up the order. First I asked for two cheesy BEAN AND RICE burritos with no chipotle because my boyfriend is incredibly allergic to meat and jalapeños. We were hands two cheesy beef burritos. Only realized when we got home. Went back and got them remade only to find out both burritos had chipotle on them. Called to get them remade and was met with an insanely rude manager. And after we got the order made correctly this time they threw in like a handful of hot sauce as a fuck you to us. Don't go here unless you'd like to go into anaphylaxis and have an incredibly unfortunate experience with a manager named Katelyn. read more

DO NOT ever waste your money at this place. Not only was half of our $55 order missing but this is the food we did get. I wish I could give this place 0 stars read more

Taco Bell - Fast Food Near Me - Sandusky, Ohio

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Ran into town from Cedar Point to get some food for half the price. Fries won't feed a family of 6 so we got some tacos, quesadilla, and chips. Worked out great. I was also able to get a bean burrito and Cantina bowl to fit my vegan eating. I loved it since it had beans, rice, and all the taco fixings. The place may not be hip like others but it was clean and open with friendly staff. read more

Taco Bell - Fast Food Near Me - Sandusky, Ohio

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Long wait at 1pm but... it was worth it. Great food, good service and they had the food I wanted. Only problem was the 20 minute wait. Aside from that, good location. read more

As a proud spokesman for Taco Bell, we would just like to give you a pat on the back for that comment. Let it be known that we take employee hygiene very seriously, but unfortunately, a few bad eggs slip between the cracks (pun intended). Having a sense of humor over this whole embarrassing ordeal is probably the best way to handle this PR disaster. We will be looking into this situation very carefully and we promise to really emphasize the importance of employee hygiene at all of our locations. This behavior is unacceptable and we promise to address this immediately. We sincerely apologize to all of our loyal customers, please don't let the poor actions of one employee tarnish our reputation. read more

Taco Bell - This needs to be higher up... It's the one next to Ryan's steakhouse... Glad I live in Norwalk!! - Fast Food Near Me - Sandusky, Ohio

It was fine I guess, but even though it was a mobile order, they still shorted us two 5-layer burritos, and the tacos we ordered had very little meat and cheese. The order just seamer rushed and mistakenly assembled. read more

Taco Bell was rude not good and their service sucked. The person at the window was rude

I live right next to this Taco Bell and still drive to Perkins because of the food quality and wait time. Also rude staff i got tired of getting tomatoes on my Crunchwrap and having to pick them off so I said to make sure not to forget make it with no tomatoes and I get the Crunchwrap overflowing with tomatoes like they couldn't even close it smh who's running the show over there lol read more

This is the worst Taco Bell I have ever visited ! Extremely rude staff .. my Mexican pizza had rotten beans and when I told the staff about it ! They behaved as if I have committed a crime . The girl who made the Mexican pizza was making faces at the back and talking to the following staff .. and yelled loudly "if anyone wants to order anything now it's gonna be a 20 mins wait" And they started doing their work ! I waited there for 10 mins and then told them to refund my amount . I would not recommend anyone to eat here . If you wanna get food poisoned , sure !! read more

This taco bell is horrible. I ordered a taco salad with no sour cream and a chalupa box with no tomato. The taco salad had sour cream on it, the chalupa had tomato on it and the burrito had no meat. What a waste of money. read more

Waited in DT line for 25 minutes before I got to the speaker. I waited another 5 minutes with no one taking my order. Then I left when I saw two employees walk out with a huge line of cars. I'm not sure if they quit or if their shift was done, but clearly they needed the help. read more

Never again! The team seemed to be squabbling in the back kitchen area. This store was too understaffed for the amount of business at the time. Wait time was at least a half an hour. The team got the order wrong for the elderly couple ahead of us. Shoulda seen the red flag. When we got home we realized we were shorted two items and given regular soft tacos instead of soft taco supremes that we ordered. We paid WAY too much money for the quality of service we experienced! read more

Late night managers are rude long wait for cold food. They also lie about not having items so the menu is limited.

Typical taco bell with ok service. Slushies machine was broken when I needed a refreshment.

Worst Taco Bell I've ever been to. My five cousins and I stopped there on the way home from Cedar Point, we had a big order so I didn't expect them to get it all right. When we got to the window they were out of Baja blast so they gave us Baja blast freeze no extra charge which was good. And then we got two bags of food. We parked in the parking lot and started passing the food out because we had a long drive back home, and we noticed they got nothing right about our order except our drinks. It's like they got lazy and just chucked a ton of random stuff in the bag. A ton of bean burritos and the fried chicken tacos no one ordered, plus they didn't even have the nerve to wrap each thing well at all. My one cousin worked in fast food and said they work for minimum wage so cut them some slack but that's not really an excuse to be lazy and get 80% of the order wrong. A few things out of place sure but not the whole order and we paid $66 for it! Do not recommend going here. Should have went to the McDonald's next door like one of my cousins wanted in the first place! read more

Slowest Taco Bell i have ever been to. Waited almost an hour in drive thru line. Don't go here after Cedar Point let's out

I love Taco Bell but this was probably the worst visit I've ever had. The service was downright awful, the cashier had an attitude problem. My food was not hot, and there was hardly anything in my chicken burrito. I suggest go to the McDonald's right next to it or go somewhere else, sorry read more

Very poor experience. Waited in line to order over 25 minutes. When it was time to order we were told they had no beef. Waited another ten minutes after paying to receive the food. Ordered two chicken queseritos and only one had chicken. Ordered a chicken quesadilla that had no chicken. Requested sauce and did not get any. Will not be back. read more

coming from out of town a friend and I were looking for a quick place to eat before we went to cedar point, only to wait 34 minutes for our poorly made food. we ordered on the kiosks and my friends food was taken by random guests in the lobby and the one lady working upfront failed to communicate this to the rest of the team. I've worked in the fast food industry and know things get hectic but the two visible managers didn't seem to care that they had a lobby full of unhappy guests. When asked for a free drink to compensate our wait time we were treated as a nuisance and inconvenient. read more

After working long hours at Cedar Point I realized this was the better of the Taco Bells in Sandusky. Typically they are less packed than the one on 250 but the problem that arose all the time was that they would close their dining room before the scheduled time. Other than that the food was quick and they always got my order right. If you go to Sandusky this is the better Taco bell. read more

Absolutly Insane went through the drive through and it took over 40 minutes that is in no way shape and form fast food

If I could give negative stars, I would. Walked in, waited 5 minutes to order, then 25 more minutes before we decided to ask for a refund to go somewhere else. Employees kept saying they were understaffed, while 3 employees were standing around doing nothing, including the manager, who acted like it was perfectly fine that we had waited 25 minutes and was irritated that we were asking to cancel our orders and get refunds. Not impressed. Glad the T Bell at home is so much better. read more

I am a high school student from the local area and a member of the Pirate Marching Band. Every year around 5-10 members of the band compete in what is known as "The Taco Bell Olympics". This contest involves various eating challenges like being the fastest to consume a Soft Taco without using ones hand. My first year participating in this most prestigous competition I vomited after consuming 7/8ths of a large Baja Blast, I came in 7th place. The next year I made it to 5th place and only vomited until after the competition had ended. I love coming to the Taco Bell as it holds many memories. #PiratePercussion4Life read more

today my friends & i went to cedar point & wanted to get taco bell for the 2 hour ride home. we got in just as the drive through was the only way to order. all 6 of us girls & more people & plus those through the drive through we're waiting 20+ minutes for food. i understand because as this is a popular food joint right out of cedar point. for all of the people working on the food & orders & cleaning up the dining area, i really think they did an awesome job. especially netti, & sam. keep up the good work, guys read more

good good but service is slow and workers are extremely rude. needs more workers or something because it takes way too long to get your food. read more

This taco bell is the worst I have experienced. A midnight order of a ten pack of crunchy tacos once had no meat nore cheese. JULY 1st they could not make a taco salad nor Nachobellgrande, last night July 4th they were out of cheese, Flatbread, Cinnabons, and while I received my cheese less taco I did recieve 43 packets of sauce in the bag. Hope they shut this one down. It's been bad for years!! read more