This is why you don't get nuggets at a taco place. Overcooked pebbles. You can see what's advertised vs. Reality. The jalapeño honey mustard sauce was delicious. read more

Taco Bell - Advertised - Fast Food Near Me - Sacramento, California

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Whoever made the five layer burrito drive thru #273 on 3/21/26 at 5:25 you deserve an award. Best one I've had in my life. Thank you

I ordered a number 3 supreme and a bean burrito. I received 3 supreme tacos with no beef and beans instead. They need to get rid of the damn ai. read more

Wow I have no words. The beans here are fantastic! They were hot and fresh. The service was fast. The place was decently clean and overall come here for the beans. read more

I stopped at this Taco Bell one evening and urgently needed to use the restroom. The staff told me the restroom was for employees only and that the other one was out of order. They directed me to a nearby business, but it was closed. I explained that this was an ADA medical need related to cancer treatment, yet they still refused and said there was nothing they could do. This was very disappointing. ADA protections exist for a reason, and situations like this are not just about convenience. When a customer has a legitimate medical need, there should be compassion and flexibility. Taco Bell needs to review this policy so people in similar circumstances are not turned away. read more

Been here a couple of times and the foods pretty good. I haven't had a bad experience with anyone or any of the food (yet). read more

Taco Bell - Breakfast Bacon Crunchwrap & Mild Sauce - Fast Food Near Me - Sacramento, California

This is a sad looking Nachos BellGrande! Like they didn't even put any effort in making my food. Hardly any toppings at all and way deconstructed. How can you enjoy eating your food when it looks something like this. Tried ordering on this location since I had a bad experience with the one closer to me yet the results are the same. Taco Bell, you can do better than this! read more

Taco Bell - Fast Food Near Me - Sacramento, California

They skimp on portions in your burrito... disappointed... I wonder if it's just a Taco Bell thing or this location read more

Taco Bell - Fast Food Near Me - Sacramento, California

All I can say is LIAR LIAR LIAR. I asked for FRESHLY DEEP FRY CHALUPA SHELLS. There was a lady in the background taking to the mic stating " YEAH I JUST PULLED SOME UP." Yeah they were not fresh. Cold and old. Almost $20 for food. Cold chalupa shells. Horrible RUDE cashier. read more

On 9/16 between 6:20-6:27pm, I ordered using the drive thru but my order was incorrect. I went inside to get my order corrected. The young male employee working the counter was rude. After my order was corrected, he tossed the bag on the counter, said "Here" then walked away. Very poor costumer service and honestly poor human experience. read more

The service is really bad. They give attitude and completely ignore you when you are trying to get anyone's attention. They don't deserve stars with how bad the service is but I can't post a review without giving a star so they are getting one. Plus they don't make the food correctly. read more

Taco Bell - Cantina Chicken Crispy Taco - Fast Food Near Me - Sacramento, California

5 Stars is an understatement! I stumbled on this delicious Mexican Restaurant while I was doing business in the area. Upon walking in, I was greeted so kindly by a giant iPad that had pictures of all the delicious food they offer. To my amazement, this is actually how you order here! A+ on the tech and the magnificent photos! I ordered their #9. This includes something called a 'Mexican Pizza' and two street tacos. Before I could hit the order button, my food was already out. The service was mind blowing. They even asked if I'd like to try some of their signature sauces with my meal. When I asked what my options were, they said, "mild, hot, fire, and Diablo." Diablo had me intrigued, so I tried that alone with some fire sauce. By golly was this delicious in my meal. I tried to get the secret recipe, but as expected, they said it's a secret family tradition that they couldn't let get out. Can't be mad at that. I'll definitely be coming back here soon. Looking for a good date spot to surprise your significant other? Look no further! Taco Bell on W Stockton Blvd will not disappoint. read more

Taco Bell - Street Taco - Fast Food Near Me - Sacramento, California

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Surprised to write a review about a fast food location because of great customer service and thoughtfulness. And here I am! Would come back to this place just based on customer service alone! First greeting - "hi welcome to Taco Bell, how are you?" (AND SHE ACTUALLY WAITED FOR US TO RESPOND) didn't rush us when ordering everyone's wearing masks and covid safe gives the receipts and change in a small clear disposable cup you can keep or throw away to avoid contact seal put on bag of food read more

Taco Bell - Covid conscious cup for change and a seal for the bag. Thanks Taco Bell! Stepping up! - Fast Food Near Me - Sacramento, California

I'm a regular for Taco Bell. This location is pretty nice. The inside is really big they have a lot of tables. They also have an outside patio with a few tables as well. They also have baby chairs. The food was good. I placed a mobile order and within two minutes I got a message saying it was ready. Everything tasted great. read more

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Asked for no onions on my burrito, due to food allergies, and received a burrito filled with onions. Of course the drive thru cashier didn't ask me if I needed a receipt nor did he supply me with one. Probably because this is a common practice and what's the use in following up with a complaint when you have no receipts? I should've went with my first gut reaction and asked for a receipt...Better yet, should've gone to Chipotle. I only decided to go to Taco Bell because they've been advertising the return of the Mexican pizza (which they didn't have). Welp this was just a reminder to stick to patronizing companies that consistently make tasty food and good customer service a regular practice. read more

messed up my order so I went to get it fixed and they messed it up again! Food was STILL cold.

The customer service is the worst service I have ever had. They just looked at my husband and I and when I asked is we could be helped the lady pointed at someone else we waited than asked if he could help us he looked at at us and ignored us. read more

They were super sweet. Super fast every time I came here , I live very close. My food are always Good and perfect temperature. A young (Asian) Lady and (Hispanic) Young Man were so sad taking my order and handing my food. read more

Taco Bell - Fast Food Near Me - Sacramento, California

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Fucked up the order YET again! Then when I call to the soft ass sounding manager wants to get smart with me. I swear after my good review I made they went downhill after that. I jinxed it. If I'm paying 3.99 for a fucking burrito DO NOT PUT THE the cheap 1.29 value burrito in my bag.. First of all that's wasting my money and second of all it's NOT what I ordered.. I'm fucking 40 weeks pregnant and hungry! Don't have to time to deal with slow ass fast did workers who don't pay attention. They do this ALL the time read more

Wtf did Taco Bell put in there tacos it made me poop in my pants that shot was real good tho read more

Taco Bell - Chalupa Supreme - Fast Food Near Me - Sacramento, California

No care of human kindness with food prep sloppiness,poor food see pics 14.99 they don't read app 9:15 @ night read more

Taco Bell - Taco with ? - Fast Food Near Me - Sacramento, California

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Cut the burrito in half and there were about 15 strands of hair in just the one burrito. Actually gross asf

I go to 3 different locations (Mack/Franklin, Sheldon/99 and this location W. Stockton Blvd./Cosumnes River). This one is the worst!!! These past few months our food has been messed up, stale, broken, missing items or all messy. Today I ordered chips and cheese and chips (again) were nasty as if they were old, stale and just nasty tasting. We also had chalupas which are suppose to be soft but were hard. Other times it's all this and also are given really, really broken taco shells. It's all young kids working there so don't know if that is the issue that they can care less and don't store things good but I am sick of this location. I spend 40-50 dollars and this is ridiculous. I come to this location because it's the close's location to my home so I will have to stop going to Taco Bell or drive further but then my tacos will get soggy. read more

Went to this taco bell lastnight 7/24/22 around 1030pm Do all taco bells suck?! Haven't found 1 that is professional and can do their job right No line just 1 car ahead of me. A young white guy greeted me on the box and I started to order but he didn't get it because as I could see ahead of me he had the headset on but was too worried about admiring the challenger that he helped that drove off. He apologized for not hearing and asked for my order again. I gave it to him again and he tells me they no longer have the classic combo so I asked wat was it that they didn't have because I see the classic combo on the menu and on the menu online. He said they discontinued it. Ok thats fine. I go ahead the continue ordering. He was definitely being distracted or just cant seem to concentrate on his job because he kept having to asking me wat I said about 3 times. Then I was done ordering he gave me my total and u told him to repeat my order so I could make sure he got it right. Everything was ok accept I wanted 2 cinnamon twist so I re-verified that with him at the window. Got hom and I was missing my chips n cheese. I went back and as I was waiting behind a car they get ready to pull out from the drive thru then stopped and put their reverse lights on so I back up and the lady is telling him she was supposed to have 2 of something and then he hands her another bag. In short the customer service sucks, they need employees that can focus on they're job and that knows how to count because on this night none of them knew how to do neither one of those things. read more

You are still able to go inside and order if you need to. Just make sure you wear your mask. I haven't gone inside a fast food restaurant for awhile, I was surprised they had a large size screen to order your food yourself. That was pretty cool. They are pretty busy through the drive-thru so if you do go inside, you can get your order quickly. I was just hesitant touching anything because their lobby was pretty dirty even though there wasn't any customers inside. read more

I'd rather drive to Sheldon.. 3/11, 3:20pm.. drive thru, worst attitude when asked questions about the power bowl.. asked if I wanted sauce, didn't give me any, and whoever is making the power bowls needs to be retrained.. 2 tablespoons of rice, a spoon of beans .. 3 cubes of chicken covered in lettuce, sour cream and guac read more

Bad service, front door is locked... can't order anything they want me to use the kiosk not everything odd on that stupid machine. This store doesn't deserve a rating read more

Nasty ass place. My son had two long ass hair in his food. Manager talking about a refund. How about for the whole meal. I really hope I followed up with your district manager about that. I will. We will NEVER go back. Disgusting my son literally threw up I would post the picture. I don't want anybody else to puke. Yukkkkk place read more

The line is a bit slow and they get the order correct 75% of the time. The turnover in staff may contribute to this, maybe more training would help. Consistent in taste to other taco bells. read more

Completely terrible went back through to see if they would fix and they failed again gave up don't waste your time Regina V was her name she asked for a review here it is you knew my order was wrong and still instead of make if fresh you guys took the wrong order and just gave it back smashed waste of time read more

Taco Bell - Fast Food Near Me - Sacramento, California

It's fast food. I'm not expecting the best service in the world. I come here mostly for breakfast, i work in the area and i like the sausage breakfast Crunchwrap without cheese or sauce. I will say, as someone who gets no cheese and sauce and i know that there is a large chance my order will be messed up. I almost always see the same guy working the drive thru. He is very friendly and always makes sure my order is right. This is a good location. read more

To the young girl working the drive thru late tonight around 10pm thank you so much! You made our experience so much better! She answered all our questions, ensured order accuracy, and made it right when the line didn't make my food right! She immediately had them remake it and they did a great job! I can not eat the pita bread when it is deep fried for health reasons so I ordered a chalupa supreme with the pita bread uncooked (the way it comes on the cheesy Gordita crunch) it's called a chicken Gordita supreme and was on the Taco Bell menu for over 20 years before they discontinued it. Anyways they made it right and then to top it off they did not forget my nacho cheese! Thank you all for being there so we could get food at such a late hour! We appreciate you. I normally don't eat out but I just got out of hospital for health issues and they said I could eat solid foods so of course we stopped at the bell on the way home! Thanks yall read more

Would be nice if FOR JUST ONCE, THEY GET MY ORDER RIGHT. If it's an incorrect order, I am missing sauce packets. There is always something wrong with my order! read more

As a Taco Bell connoisseur, I pride in ordering the Crunchwrap Combo every time I go. However, this restaurant made the best Crunchwrap I have ever had (I think they added extra nacho sauce and sour cream). Therefore, I'm giving this establishment 5 Stars. Gidget would have been proud. RIP read more

The employees are awful and need training for basic customer service. We are regulars at TB due to scheduling and availability with our companies. TB is typically the fast food we choose to eat since it's not rough on our digestion like many places. The children who have been hired, or even the older people who must have a complex, are all rude with no true sense of customer service or respect. They're rude and don't even speak clearly. The orders are NEVER, and I truly mean this without even the slightest bit to exaggeration, NEVER RIGHT. Every single time I leave, I check and my order is wrong. It took so many trips for my dumb self to stop leaving the store blindly confident in my order... but when you're a paying customer, I mean, is that too much to ask??? TO GET WHAT YOU ORDERED??? These people are the worst. I know we live in fast times and we have so much at our fingertips. I know fast food is extra. But TB's prices are insane. They've been driven up higher than any other fast food place. So if I am paying for this food, IT SHOULD BE CORRECT. I shouldn't have to be repeatedly returning to fix my orders. I shouldn't have to have spoken to the owner so many times that he legit tells me to mention his name when I order so that his staff will do it properly. I don't even know how he deals with the laziness on a daily basis. And I say laziness because I don't want to assume any low IQ or insult anyone's intelligence. But it's almost as if someone is trying to mess up my order. Every time. And it's not even a hard order. Beef crunch and beef hard tacos. Could it be any more plain and simple?? I wish these workers would take pride in their jobs. Even in fast food. I've worked in customer service in the food industry for over 25 years and I've never in my life experienced, or dished out, ANY experience that was as poor as these people in the south TBs. And I know it's the employees acting this way when the owner isn't around. Cuz when Oleg is around, they listen and they make stuff correct. But at night, or any other time Oleg is not in, (most of the time), THEY DONT CARE ABOUT THE CUSTOMERS. Workers: start caring and start making the orders correctly and stop being so lazy with presentation and amount of food. It's embarrassing. read more

Poor service. Save yourself time don't go to this place. The manager and the people who work there are all same. My food was cold. Wrap like 3yr old did it. Rip tortilla. One burrito the manager Alayah must have took bite before wrapping it. Didn't even apologize for disgusting food given to customer. She should definitely be fired. read more

Taco Bell - Fast Food Near Me - Sacramento, California

A couple of weeks ago, I went through the drive thru. Ordered 6 regular tacos, some nachos & a couple of drinks only to get home to 6 tacos smothered in sour cream and loaded with tomatoes. I called & spoke to the manager on duty. She offered to remake the order; however, I didn't want to drive the 20 minutes back to the location. She took my name & said that she would have 6 tacos, some nachos, and a couple of drinks for me the next time I came in to make up for this experience - just to let them know my name at the cash register & it wouldn't be a big deal. I went in today, and as soon as I walked in, there was a loud group of young adults in the restaurant, one without a shirt on. There was a huge spill of some sort on the floor, and they placed a yellow caution sign over a small part of the spill. I told the employee at the register what happened a couple of weeks ago, and she immediately got the supervisor/manager on duty. He looked in the back fort name but couldn't find it & told me there was nothing he could do. Disappointing on so many levels - to think that a poor experience was being fixed only to have driven out of my way to be disappointed again. read more

I couldn't be more irritated by the service I get from this taco bell! EVERY SINGLE TIME I come to this Taco Bell they forget something. How do you forget an item if there were only 3 items. These people do NOT pay attention to detail whatsoever! I come from a hard days work at Kaiser, to stop at Taco Bell for them to forget something I ordered, for me to call 9 times and still not get a hold of anyone. Now the only thing I got for my son is not in there, the line is ridiculously long now, and I have to be home by a certain time to let my husband have the car to go to work. How frustrating is that! Now they are in the win to changer someone else money for the item I bought! I will never go back to this Taco Bell again!!!!!! read more

I just left Taco Bell it's 2/27/22, 10:50pm. I just wanna shout out an employee. I have no idea what his name is. But he's blonde with curly hair. That guy is literally amazing. I was genuinely having a rough time and today was really rough for me. And when I came to the window he just made my day. He was so kind. And all I know is that he has a pure heart. He doesn't know it but that experience that I had with him was the only good thing that came out of my day. I genuinely hope someone gives him a raise or something because he deserves it. read more

I FOUND PLASTIC IN BURRITO. I ordered a burrito supreme and half way through I bit into a piece of plastic. The store offered to make me a new burrito if I come back tomorrow; however I don't want another burrito I want my money back! I spent over $30 and now we don't want to eat anything else that was ordered - who knows what else we might find! YUCK read more