We normally always stop at this location on our travels up to northern VA since our daughters love Taco Bell and Pizza Hut and think it's so cool they can choose one or the other. Today's visit was better than our past visits with polite staff, clean location and food was hot and served quickly! I believe they have remodeled as it was well set up and cleaner than the past. Giving four stars for the overall experience as a fast food joint! Daughters both got personal cheese pizzas which as nostalgic for their participation in my younger years as Book It prizes for reading. I had a few bites and they were delicious. I got the cantina chicken bowel and bean burrito which were hot and delicious like from any Taco Bell and my husband got steak chalupas and potato tacos and he said they were great! There was plentiful sauces and utensils stocked. Drink area was free of trash and clean. Also had high chairs available that were clean as well! read more

Taco Bell / Pizza Hut - Outside - Fast Food Near Me - Roanoke, Virginia

Worst experience of a Taco Bell I've ever been too. The food was not only incorrect they couldn't correct my order , denied me multiple refunds after they messed up multiple times ! read more

The girl who took our order was awful. Very rude and didn't even remember our order. We ordered first and didn't even get our food till we asked after waiting for 20 minutes. And then didn't even give us what we ordered. They literally forgot like more than half of what we ordered. This Taco Bell is awful!!! read more

Worst Taco Bell I have ever been to. They forgot half of our food hair also in food and just very bad with also super disrespectful workers VERY rasist! In general cold food just never go there. read more

Giving up on this Taco Bell location. I've stopped by a few times to find a note on the door saying that they were closed although their hours stated otherwise online. Most recently, a note on the door indicated that the inside was closed but drive through was open so I was in line with 4 other cars at 8:40 PM when they closed at 9 PM. The staff inside were just hanging around and not taking any orders from the drive through so the 4 cars + myself ended up waiting in line for the entire duration of 20 minutes before they said they were closed and wont be serving us. Pretty terrible experience. read more

The service here is horrible. There were 4 cars in the drive thru and it took 30 minutes to get thru the line... employees did not care at all... read more

Taco Bell / Pizza Hut - Horrible wait for drive thru - Fast Food Near Me - Roanoke, Virginia

Always forgets the sauces, straws and drinks. Rude employees as well as managers. Avoid this location if possible.

Laziest group of Taco Bell employees I've seen in one place. Had to yell across their kitchen to get any attention (to get a cup for the beverage I purchased). Bunch of immature people with no leadership whatsoever. Take your money elsewhere. They don't want to talk to you. Plenty of other places to eat nearby. read more

this one gives me a case of the runnies! still fun all around, had a good laugh with the workers over the spill in my pants! they don't call me Yordle Fondinglius for nothing. Yordle Fondinglius approved. read more

Food was okay for fast food. But the food was not the only thing south of the border, their customer service was even further. The person at the cash register didn't say one word to me until later when he was asking what kind of phone that I have. And that was only when he quit flirting with the girl that was off work waiting on him. They were playing in the back and my food took forever. They did apologize for taking so long. read more

Call me a sucker for cheap Mexican, but when your stomach and wallet are both nearing empty, it's hard to go wrong here. It saddened me that they took the $1 grande burritos off the menu. They were larger than most budget priced burritos, and their filler was at least filling. Other go-to's are the jumbo stuffed steak burrito, the 10-taco special, chicken or steak quesadillas, and the steak tacos. When I'm hungry, I still run for the border. read more

I placed a mobile order for five items. Picked it up at the drive-through. The bag felt light and I asked the woman if this was my entire order and gave my name. She confirmed it was all accurate but she had verified it. I went home. When I got home, I found two items in the bag, neither of which I had ordered so I had the wrong order. I drove back to Taco Bell. They printed and remade my order. The manager brought my order assured me everything was in the bag. I named my items and he confirmed again I had everything. I went home to find 2 items missing, 1 item wrong, and 1 of 'right' items was a spicy potato taco and there is actually ONE potato on it!!! I'm missing my quesarito & chipotle chicken burrito. I am disgusted with Taco Bell right now. I have filled out their Let's talk complaint form 3 times on 2 different devices and it bombs with an Oops page every time. So now I can't even complain! They obviously don't even care! read more

Learn how to put the sauce in the damn bag. What's the point in asking if people want sauce when you always forget it?

Thanks for the food poisoning today guys. I came here for lunch a little after 12, ordering the cheesy potato burrito. Firstly, it's dramatically underfilled and too dry and there was hardly any cheese sauce. The apple empanada was ok, but don't you guys put sugar on those things? Anyway, I left at 12:30 and my tummy has been rolling over itself since 1pm. Also the restaurant itself needs better maintenance at the tables - all the table tops were dirty so it was us the customers wiping them. read more

I always try and get the pizza combos. They are NEVER ready. Never. It's either the pizza isn't, or the breadsticks aren't ready. Highly annoying. read more

It is usually a hit and miss with this place getting a decent meal. But tonight's food, a hungry, stray dog would pass up!! Awful! Threw it in the trash. Someone should call the health department for a spot inspection on that place! That food was just terrible! read more

If you are craving Taco Bell and you're in the area, always ALWAYS go with this one. The others are legitimately awful by comparison. The dining room was recently remodeled and is always clean. Service, for a fast food restaurant, is impeccable. All of the staff that I've had experience with are very friendly and professional, especially Carter and Doug. They're wonderful! Management has obviously done an excellent job with training their employees and maintaining the store, so kudos to them. As previously stated, if that Taco Bell craving arises, do yourself a favor and go for this one, even of it's a bit out of your way. read more

I feel taco bell isn't what it used to be quality of the food sub part at best and I would agree that lack of pride in the preparation of the food. I hope that there can be enormous change. read more

I've been impressed both times that I've come in here. And that's saying a lot for a fast food place. Both times I came in the place was really clean. In fact, the first time there was an older employee who walked around just cleaning tables the whole time. The second time I came, there was a huge lunchtime rush. The employees did their best to keep things stocked and clean despite the craziness, and I was appreciative of that. I guess my only complaint is that I'm somewhat of a Pizza Hut connoisseur and I've been to a lot of the YUM! brands combo stores, and I have to say this location's prices were a little on the high side. They were even higher than the one in uptown Atlanta here so that was kind of disappointing and surprising. read more

Food poisoning. One day I had Taco Bell without having it for a long while, that day I ate it I spent the entire night puking my guts out and the next day barely able to move. After I finally got better(keep in mind I thought I got the flu not food poisoning) I decided to try Taco Bell again a few days later just to come down with nausea and stomach pains all night, it was at that moment was when I realized I have been food poisoned at the same Taco Bell TWICE in less than a week. read more

The worst there is. In the evenings and late evening don't go here. Food is cold. Orders are half assed as in 6 chips in a order of nachos. You can here the cooks cursing in the kitchen about having to fill an order. This place will never see another dime from us and if I can save anyone else the let down and rotten service this place provides I will. read more