If I could leave no stars I would. I recently visited the Taco Bell/KFC combination location, and unfortunately, my experience was very disappointing. After placing my order, I ended up waiting 45 minutes for my food -- which seems far too long for a fast-food restaurant. The dining area wasn't overly busy, but orders seemed backed up and staff appeared disorganized. No updates or apologies were offered, and by the time my food arrived, it was only lukewarm. The lack of urgency and poor communication made the wait even more frustrating. I understand that restaurants can have busy moments, but waiting nearly an hour for basic menu items is unacceptable. This location needs significant improvements in efficiency, customer service, and food quality if they want people to return. I will be considering other options in the future, as "fast" food should actually be fast. read more

Yay!! Poor Alen got a Taco Bell! Spoiler alert - absolute garbage ran into the ground in less than six months by poor management and staff. Lazy, smaller portions than the usual, taco's, always broken, long lines, poor communication, I could go on, but I think you get the point. Management failure read more

Truly the slowest drive thru I have ever been in. It took 40 minutes for 3 cars to pass through. Unbelievable. Then after waiting for 30 minutes to order, they were out of cheesy Gordita crunches. This place should be shut down. read more

This place is awful. They messed up my black bean chalupa twice by putting steak in it and made us wait 15 minutes each time for them to remake it... there was hair in the food and my husband's chicken was half cooked at best. Avoid the food poisoning. Go somewhere else. read more

Yall need to shut this mf down. Sat in their trashy drive through for 20 minutes just for a crack to hand me my 2 items ( that wasn't made right) read more

food was very delicious they were very nice and fast i love the delicacy of the workers here read more

Taco Bell - Nacho Fries - Fast Food Near Me - Port Allen, Louisiana

When I pay for extra beans in my burrito. This taco bell gives me what I paying for. 5 stars

For starters, the customer service was, HORRIBLE. They didn't know what they were doing, they had to bring multiple employees to take our SIMPLE order. And the fact that they had no manners is so immature of them. How can you not pay attention to a customer's order and say "huh?". Ridiculous. Then we went up to ask for hot sauce and a girl who was on break was the only one at the front, she literally told us "I'm not working right now." Like? How Lazy can you be to walk and get some hot sauce, even though you are on break, you are suppose to make costumers happy and be helpful. Overall this place was horrible with horrible, lazy ass workers. Second, the restrooms are so NASTY ASF. You can tell they don't clean them, I found piss on the toilet seat and poop stains in the toilet. I wanted to throw up, not to mention that there was pee on the floor?? Disgusting. I doubt they even wash their hands that's how nasty they were. It smelled like dog shit too. Food came out cold as well and the meat was so dry. read more

I honestly do not know what kind of Nacho Bell Grande this is suppose to be but it's horrible... will not return... read more

Taco Bell - Nacho Bell Grande - Fast Food Near Me - Port Allen, Louisiana

I went to this place Wednesday for lunch now this place is kfc/taco Bell I wanted a chicken pot pie this establishment said it didn't have any so I asked for a crunch wrap meal with a soft taco shell instead of a hard this establishment said they didn't have that either so I left and went to another fast food place. Half the things on the menu they didn't have or just didn't want to prepare it because a couple of cars ahead of me seem to do the same thing. Very unprofessional with handling their stock upkeep read more

If I could give this Taco Bell location 0 stars I most definitely would‍. Gave us all our food thrown in a bag with a hole in it & everything falling out. Our cinnamon twists weren't even in a bag just thrown all over the place. Had no drinks like Dr Pepper, etc. Made us reverse from drive thru window just to drive forward and get our food when they were ready. Couldn't add anything at window. Didn't even enjoy our food it was cold & the experience we had there with them was just trash. read more

Taco Bell and KFC franchise always wonders why they loose market share. This is another example as to why. Only one person seemed interested in having a job. One shorter slightly stocky lady acted liked she hated the world. So, throw in the par level food, out of stock items and gross restrooms that smell of urine so bad your eyes burn and you have your reasons. Check out these photos. read more

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Not sure why the bad ratings. They were open past 10pm. They were friendly and have a drive thru with KFC and Taco Bell combined. The food was great and made very fast. They asked us to drive around and the food was brought to our car. I got a receipt at the window. The person delivering the food to our car had gloves on and was friendly. read more

Got a Crunchwrap n it didn't come with any meat just lettuce n tomato as I pulled up to the window the guy gave me my drink without ice in my head I was like this isn't starting good as he gave me my change he asked me to back up to a yellow pole before the window I didn't move n he kinda got aggressive n I said why would I back up n he said because of time This Taco Bell is the worst one I've ever been too never goin back again!!! read more

Yea soooo possibly the worst place I've ever been. Menu at the drive through was falling a part and had to wait until the wind stop blowing to read it. We begin to order and literally everything we ordered they were out of... we had to go through almost the whole menu before we found something they had. They only had Pepsi to drink and no ice.. didn't tell us that till after we paid and got to the window to pick up the food. We decided to get a refund and then was told we would have to wait about 30 minutes because the manager was on lunch break..... so we decided to just go. My son asked to use the restroom so we ran inside and the bathroom looked like the one off of trainspotting. Needless to say never again which sucks because we make this drive all the time and we all like Taco Bell and kfc. They should just go ahead and shut this one down. read more

Taco Bell - The burrito I got from this Taco Bell - Fast Food Near Me - Port Allen, Louisiana

Horrible food-my lettuce was rotten Horrible service Rude workers This place should be closed down read more

If I could give lower than a 1 star review I would in a heartbeat. This is the WORST dining establishment I have ever been to. I am not one to leave reviews by any means, but this place was so awful I had to. They were out of the food I ordered and gave me something completely different without telling me, and they took 30 whole minutes to make one chicken sandwich. read more

Pulled up at drive thru at 12:20 pm and nobody answered to get order or was inside. Finally before driving off we seen an employee in her car and she said it was closed. If I could give a 0 I would read more

Food was fine. And they got the order right. Went through the drive thru. The lady who gave us the order asked us to back up behind the yellow pole after giving her our card and waiting for the food. Literally 5 seconds later she waved at us to move forward to get card and food. So weird. Only reason it would make sense is if they didn't want us to see what was going on inside or something? read more

I eat fast food often enough to have little expectations but this was by far the worst fast food from any establishment I've ever had. The bathrooms were disgusting with piss on the floor, the garbages were overflowing at the counter, the person at the counter was so rude, and the meal took 15min. Not only that, one of the items was incorrect and tasted horribly. The tacos were filled 1/3 of the way as... DO NOT STOP HERE, continue to Lafayette, or anywhere but here. read more

Taco Bell - Fast Food Near Me - Port Allen, Louisiana

This place is soooooo fucking nasty!! I LOVE Taco Bell and I love my children. I ordered here and it was so fucking dirty that I couldn't eat or let my children eat here. Literally EVERYTHING was dirty as fuck I've lived all over the world, I've experienced restaurants in multiple third world countries that had NO health standards. They were sooooo much cleaner then this Taco Bell / KFC franchise. read more

I believe this is the first less-than-five-star review I've ever written. I came to this Taco Bell (which is a combo location with a Kentucky Fried Chicken) when I was experiencing some car trouble and needed to pull off of the highway to collect myself. I thought I would be comforted by the wonderful fast food hybrid, but found it only added to my nightmare. Immediately upon walking in it was clear to feel that the air conditioning was broken, as it was quite hot. But hey, those things break all the time, it's hot for the employees too, and maybe not using AC is better for the environment anyway. Not too big of a deal. When I head to the counter, I see there are two other customers; one who has apparently been waiting over 15 minutes for his food, and another growing increasingly agitated. These two fellow customers became my bosom companions, and helped assured me that I wasn't going crazy. Also important to note is that there is no one manning the counter. Again, they appear to be short staffed, and I trust that the employees are doing everything in their power to make the operation run as smoothly as possible. Eventually someone approaches, and I place my order. They begin to enter it in, when a fellow customer tells me that they had ordered the same thing but was informed that they were out. The employee shrugs their shoulders and asks me what else I would like. To help me make a new decision, I ask them if they knew what was inside of the Grilled Stuft Burrito. I was very impressed by their honesty when they simply answered "no." Perhaps this is me being entitled, but I confess, I assumed that they would then find out what was inside it. Instead, they just patiently waited for me to continue my order. I timidly asked "uhh, could you maybe go ask someone what's inside it? Or maybe look it up?" and then they did look it up and said what was inside it. I thanked them and ordered a modified version of it without a couple of the fillings. I don't think I had to wait 15 minutes, but I did wait long enough to see one of my fellow customers pick up their food, head outside, come back because they had gotten her order wrong, and then given a fresh bag of food -- apparently they had given her an order meant for a drive thru customer and her bag was still sitting on the counter. Watching this exchange did not inspire me with confidence. Eventually my food came and, to perhaps no one's surprise, the fillings I requested be left out were very much so still in there. Recognizing that drowning my car troubles in indulgent food wasn't a particularly healthy life-style choice, and also recognizing that eating Taco Bell is, generally speaking, likely best to do at an absolute minimum in general, I asked if anyone else in the restaurant would be interested in having my burrito. There were no takers. Feeling a small amount of guilt for the starving people of the world who would have really loved to have consumed those calories, I gently deposited my burrito in the trash and returned to face my car trouble head on. And upon doing so, got as far away from there as I could. I've lived a charmed fast food life, and this experience helps me better appreciate just how pleasant most of my past fast food exchanges have truly been. For the valuable opportunity of introspection and newfound gratitude, I rank this Taco Bell two stars out of five. read more

DO NOT GO HERE!!! we sat at the drive through window for 2 hours he only said "one sec" once! they wouldn't let us make two separate orders so we had to pay for each other. then when we got to the window we had to sit there forever and they didn't give us half our order. We had to go back-and-forth three different times to get our actual order and they messed up the food completely barely even roll the cheese roll ups, and then they moved us to the front brought out the rest of our order and still messed it up. Terrible service. Do you not ever go hear the KFC chicken was small and scrawny their chips from Taco Bell tasted like cardboard. And I know that these are very high end restaurants but you should at least have a little bit of customer service. And they even only filled our large drinks up halfway. We had to tell them to go fill it up the rest of the way twice. I wish I could give them zero stars but that's not an option so I will give them one. read more

Horrible service They don't know how to manage their business Great location but beware superslow Fast food!! read more

Taco Bell - The manager is rude and inconsiderate and don't know how to run her business - Fast Food Near Me - Port Allen, Louisiana

Me and my mom came here to eat cause we were on a road trip and we're hungry so we stopped and the bathroom was outta of soap which probably means that the employees weren't washing their hands my mom and I almost fell 2 times because the floor was wet I do not recommend this place thx My daughter left this review on my account. read more

Worst Taco Bell this side of the river. Dirty, rude, wrong orders, food is done wrong, wait is long, and out of tacos more times than they are open. How does a Taco Bell not have tacos? Don't waste your time, go to Baton Rouge for your Taco Bell fix. read more

Wish I could give negative stars they were cutting hair in the lobby when I walked up and had the doors locked!! Disgusting!!!

Forget it! The store is poorly run, the staff is indifferent, our order was not ordered to go, but that's how we got it... actually it was a blessing because the dining area floors are filthy and even though there are nice new hotels on the same street, there was not one car in the parking lot! Should have been our first clue! We just couldn't eat our meal there. The food tasted ok, but it honestly made us wonder what we'd find when we unwrapped it. We chose to eat it at our hotel. read more

After 15 minutes in drive through w/ only 2 cars in front of me, they got my order to me, it was wrong. went back, they got it wrong a second time. Place also smells bad also when went into it. NEVER again read more

Taco HELL! Waited in drive thru for over 20 mins. Dont come here. Line was backed up inside and in the drive thru. Staffed with 3 people on a saturday at 8:30 pm. read more

Soooo on a long trip we decided to swing off this exit to fill up and get a bite to eat, long story short we went here and after paying for our food we decided to toss it. The people were sketchy and place looked really dirty, but we didn't realize until we were looking around while we were waiting. I don't expect a lot when getting fast food but wanted to let others know, this place is way below average. read more

This is the most filthy Taco Bell I have ever seen. The whole place smells like urine,and the bathrooms are awful. Do Not stop here. They were out of most Taco Bell things. It really needs to be shut down, I feel sick just walking in there. Wife got KFC but I couldn't do it, went to Burger King. Stay away. If I could give it a negative 5 stars I would. read more

This was the worst Taco Bell location I have ever been to! First off, when you walk in, the place is a total mess. The flooring is coming up, bathrooms are disgusting, & the workers are rude. My husband's food was made wrong & my food was made sloppy. We stopped to feed our 3 month old baby and get us a quick lunch. I would've rather fed my baby in the truck then step into this establishment. This place needs to be shut down PRONTO!!! read more

Three words. Mold. On. Celling. So gross. AC nonexistent. Gross bathroom. Bad service. Just bad.

I cannot get over how disgusted my friends and I were when we walked into this place. It immediately REEKS of urine, so bad that we started gagging and couldnt stand to be in there more than 2 minutes. We walked out and were not hungry anymore after that. I can just imagine their kitchen hygiene... not to mention the bathroom, obviously. read more

Got my order wrong 3 times before I gave up and just ate the poorly made burrito. Bathroom was utterly disgusting and the staff was clueless. read more

Completely disorganized. Food came out 10 minutes apart. No hand soap or towels in the restroom(health violation).

Dirty, floors are greasy, bathrooms disgusting. Gross. I could not eat here. The nastiest restaurant I've ever seen.

We stopped here on a late drive home back to Texas and my family needed a quick bite .... This taco bell was the worst... Service was horrible and the food was old and disgusting. read more

Smelled like ass when we walked in... but after 5 hr drive and having a kid with us.. we we were desperate.. never thought I would say this, but.. probably should have gone to McDonald's which I am NOT A FAN.. we go to the counter. Husband ordered a chicken quesadilla and a large drink. The young man Porchse asked you want cheese, chicken or steak.. in our head we were like dude he said chicken! But he's young so he repeats his order. We ordered my kids 2 cheesy roll-ups with no problem. I ordered 2 bean burritos with no cheese or red sauce and a large dr. Pepper because they had it listed as an option behind him. He tells me we don't actually sell that anymore. I calmly say ok large soda since we will be the ones filling it anyways lol I thought to myself. We get the receipt no drinks.. hey man we ordered 2 drinks. Oh ok I only have small cups and large. Ok 2 large. He gave us 1 that was kinda dirty and had to look for another this took 2 extra mins then he rechecked us out. Manager came while he was searching for a cup and we were trying to be polite so just told her he's looking for our cup. Drink machine was a wreck. I tried Pepsi it was out thankfully rootbeer was in service. While machines cleanliness was questionable though. We go to eat and everyone else's food came out right, but my 2 burritos came out with the beans so hot and parts seemed almost old and dry. Hubby went to pee came back and said we might not want to try there, but I walked us to the door saw the men's was wide open with things hanging off the wall and a lady coughing up a lung. I just turned my kiddo around and out the door exit. I'm keeping the receipt just in case we get sick it was that questionable.. Go anywhere else.. read more