Taco Bell is one of those places I randomly crave and usually enjoy for a quick, guilty pleasure meal. This visit, though, was a little disappointing. First off, my taco shell was already pretty broken when I opened it, which made it messy to eat right from the start. I can deal with a crack here and there, but this one was basically split. Then I found a small odd brown piece inside the taco that definitely did not look like it belonged there. I am not exactly sure what it was, but it threw me off and made me hesitant to keep eating it. That part was honestly the biggest letdown. I know fast food can be hit or miss and I am not expecting perfection, but quality control matters. I still get random Taco Bell cravings and will probably be back at some point, but I hope they pay a little closer attention to what is going out the door. read more

Taco Bell - Fast Food Near Me - Pittsburgh, Pennsylvania

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I really have nothing to say about Taco Bell. When I'm desperate and don't have time, I'll stop at a Taco Bell.... and every time I regret it. What an effing JOKE that someone even first posted Taco Bell to Yelp. But this is Pittsburgh, where they nominate Eat & Park for Best of Pittsburgh list. Go figure. read more

Taco Bell - Nastiness in the extreme - Fast Food Near Me - Pittsburgh, Pennsylvania

So disappointed , not worth 9$ for this bowl, it was gross and depressing i wasted 20$. The nacho fries were just regular fries there was no seasoning on it. Service was alright but not good enough since the food was nasty. read more

Taco Bell - Cantina Chicken Bowl - Fast Food Near Me - Pittsburgh, Pennsylvania

I honestly don't know what to say about this restaurant. The last time I went here, IIRC, they shut down drive-thru so I had to go inside to pick up my order. When I got inside, I could see there were only two employees back there. I cut them some slack because I know what it's like to try to run a whole store with only two people. The delivery orders were wrong, the people waiting were getting upset, and the poor employees were running ragged. I felt so bad for them. Tonight, my partner really want Taco Bell. I ordered from here, like I normally do, via the Taco Bell app at 7:45ish. It took them 2 hours from start to delivery, and when it arrived, it was wrong and cold. Missing items and the Mexican pizza tastes...weird, sour and bitter. Until corporate decides to pay these people what they are worth, I will not recommend this place! read more

Taco Bell - Terrible Mexican pizza - Fast Food Near Me - Pittsburgh, Pennsylvania

Got off a shift at work with no breaks. Was so hungry that i ran through the drive through. Not the first time i have had a weird experience here in the 2 years that i have lived in the area. Menu says whats available and the person working drive through says "we don't have that anymore" cost 12 dollars for a taco and quesadilla since, well you can't order off what is supposed to be available. The crew sounds like they are having a party inside while u wait for them to be rude or incoherent and silently shove your meal out of the window. One time the drive through lady even ordered me to back up in the drive through to wait for my order then slung her hand out the window like i was supposed to under stand that i was supposed to pull back up to the same spot i was already in. Very confusing and annoying. Whatever franchise or corporate owner that controls that place is either worthless or completely unaware considering they already have less than two stars on yelp. read more

No lettuce? So everything that we ordered with lettuce will not have lettuce? Basically every dish. I don't know how you can run out of lettuce at Taco Bell on a Wednesday? Who is not doing their job properly and who should be fired? read more

Taco Bell - Chalupa, no lettuce - Fast Food Near Me - Pittsburgh, Pennsylvania

$38.00 order the ice tea tastes like, well not tea, more like dish water. The meat in my taco didn't taste right. I believe I just got taken....will Not ever again Order TB to be delivered read more

I love this Taco Bell I come here all the time. The interior is nice and I really like the ordering screens and overall feel of the place. The staff is always nice but sometimes slow but that's understandable because there's usually not a lot of staff there whenever I go. Food is average for a Taco Bell great for a late night snack read more

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Story has been open for 20 minutes and nothing is set up. Bathroom still has waste in toilet and waste smeared on floor and toilet handle. NOT CLEAN AT ALL. Lady taking my order played on her phone the entire time I ordered. read more

I went here late night after moving into my new house When I pulled up I was asked to drive back around because the car behind me food was done before mine "I guess" so I drove around so that the car can go before me. These workers still messed up my whole order. They forgot my chicken burrito that was $5 and some change then my $11 taco supreme literally had a spoon full of meat in the center of the taco with no sour cream or tomato. So I paid $11 for WHAT? My taco's didn't even have taco holders. I called down and was promised that the manager will fix it herself. That was a LIE. I will NEVER EVER go here again. So unprofessional and can't read apparently!!! I spent a total of $35 on Bullshit. They minds well close this Taco Bell and use the spot for parking for Applebees. read more

Failed to ask if I wanted any sauce. Grrr. Course I didn't remember. So none had. And none in glove box. I truly loathe all fast food drive thrus since COVID, this one the latest. read more

I only give it one star because I can't go lower. This is not from a one-time visit. I do Uber eats and Doordash. This place is a horror show concerning customer service. I'm too tired to add a lot, but I'll try. Today is Apr.13th 2023. I arrived at Taco Bell SouthBradd Ave, Pittsburgh PA 15218 at 7 o'clock PM. To pick up an order, the order was supposed to be picked up at 7:05 pm. The wait in this Taco Bell is always extremely too long, the manager was video chatting with her friend while large groups of people were waiting for their food, we really didn't need to know her plans for after work activities, two other workers just stood around doing nothing I made a video but I can't find a way to upload it. I waited till 7:45 pm before I just gave in and talked to a worker, I explained at that time that I was in the restaurant for over 45 minutes. He ignored me. So I sat ten minutes more before I contacted the delivery service. Here, a bit more fun for those reading this, the delivery service wanted me to stay longer and wait for the order by that time only me and another guy was waiting. I successfully completed the cancelation of the order, picked up another order, drove past the Taco bell and the other guy was still waiting. Whoever that manager was at that time needs retraining seriously!!! I'm really being overly nice. The owner should look into this. Video chat calls while on duty... just unbelievable! This is every day read more

Taco Bell - The date it took over an hour to make 2 tacos - Fast Food Near Me - Pittsburgh, Pennsylvania

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Do not recommend this place came out fat and full. Do you got anything to say Bell? You made me fat and happy - a gigantic explosion in the toilet burp** read more

Not the cleanest store I've been in. Nor the quickest. Staff was friendly though. Food was accurate. Wait time indicated 5-8 minutes. We waited 25 minutes. Definitely understaffed. Also, we got all the way home STARVING, and not only did they not add the extra jalapeños, but they also gave him steak rather than beef (which is more expensive, I'm sure, but he didn't want steak!) idk. Understaffed or not, I feel like being able to read a screen is like, necessary to be able to perform the job, and for some reason they just can't ever get it right. Sad. read more

It should not take an hour to get a taco!!!! I have no idea who the manager or owner is but this is ridiculous... It literally does not take a long time to put meat in a shell!!!! I see people in the restaurant yet it's its 20 minutes per customer! Some needs to get in touch with the owner! I seen one of the workers taking food out to what I believe to be his family, two kids came out to hug him he sat in the parking lot chit chasing with them before he went back in. Just to give people a better understanding... it's 11:52 pm, I arrived around 10: something pm. They close at 1:00 am... get the picture, they aren't working. I'm sorry but I have to say it!!!! These are some bumbling slow ass retarded idiots and I'm being nice!!! read more

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Every time I get food here it's wrong, and not by a little. Always someone else's order. No one can ever fix anything and they have the worst attitudes. Shut this location down read more

Literally the slowest fast food joint in the universe. Went there twice (2 times too many), each time 1 hour to get a chalupa box. Gtfoh. Close this place. Clearly they don't wanna do their job or grossly understaffed. read more

deasya is the best. we came to this location super late with a huge order and she was so patient. THIS IS HOW CUSTOMER SERVICE SHOULD BE DONE!! she is an angel. read more

Actually one of the best taco bells I've ever been to. I always order a ridiculous amount of sauces and they always deliver, the food is always incredible by taco bell standards, and the staff are very polite and nonjudgemental (for which I am eternally grateful). Yeah there's a line sometimes but you'll get that at every good fast food place, especially one close to so many universities. No one's to blame for that but us customers. Don't let the low stars deter you, it's actually a really good taco bell. read more

Stopped in and grabbed myself food while doordashing. It took them 20 minutes to make my order incorrectly when there was no one else that ordered food in the store. My burrito was made into a bowl? Then when I told them that it was wrong and asked for my correct food, they made it incorrectly again but I didn't notice until after I left. I paid an extra $3 in customization that was correctly put into the bowl, but not when they remade it into the burrito. So I didn't get the food I paid for. I used to work at taco bell, and I have had my bad days and forgot something. However this is actually ridiculous. This was my first attempt to try Taco Bell since quitting and this solidified that I will never go back. If I could give 0 stars I would. read more

Good service :) Made sure we had sauces. Got free taco coupon after long wait and were friendly

I ordered through door dash, the person picking up my order waited for 45 minutes. I also didn't get my grilled cheese burrito, which is the whole reason I ordered, or my drinks. Last time I ordered they messed up my order as well, I ordered potato tacos, but they must have been out of potatoes so instead of canceling my order or calling me they just put nacho chips on the tacos, which is really weird. I thought I'd give them another chance since I really like Taco Bell but they burned me again. It sucks because this is the only one around. read more

Do not come to this location. Will take forever. Easily takes 4-5 times longer than any other Taco Bell I've ever been to, even when they aren't busy. It would be worth your time to drive 30 min to a different Taco Bell or go somewhere else completely. Also they say they can't do drive thru orders for some reason so plan on sitting on their hard chairs for 30+ minutes waiting for one taco. read more

I've never been treated so horribly by restaurant staff in my entire life. They screwed up my order twice and then yelled at me after I went back in to get the sides they forgot. Absolutely horrible trash people. read more

My favorite items were the steak and chicken soft tocos which were taken off the menu and never added. I do not like Toco Bell's ground beef. The restaurant chains are adding to the obesity and other health problems by promoting the most unhealthy food items and taking healthy items off the menu thinking it will increase profits. It only drives people away lowing profits. read more

This place is horrible 0/10 don't recommend. They took forever for a taco and a drink!!!

Right, so...... First off, hire employees that actually appreciate having a job. Not ones that are there because they are forced to. That way, maybe you can actually earn a decent review. If you start off with a bad experience with an employee, you're not going to get a great review. I went here midday on a Sunday. Thought that was a great idea, especially when I got there and there were no cars in the drive thru. Pull up to the sign to order and wait for five minutes before I am even acknowledge that I am there. Finally order and pull around, I wait another five minutes. I could understand the wait if there was someone in front of me, or if the sit down area inside was packed, but there was no one else there but ME. I'd gladly tell y'all the employee's name, that is if where the name is suppose to be wasn't ripped off. All I can really say is that she was a real ball of sunshine. I was made to feel like I was interrupting her day and that I should have just went somewhere else to spend my money. You know what really puts me in a tizzy (yes, I just used that word)? Leaving the drive thru, driving the distance to my house, walking into my house, sitting down to feed my face and find that part of my order wasn't given to me. *enter angry expletives here* I doubt I'll be revisiting this location again, I'll drive the further distance from my place the next time I'm craving a taco or two. read more

Sad when otherwise successful restaurants with great food go down the toilet. Imagine: Drove half hour across town on a relatively rare trek arriving at 6:15 pm to hear "no food here for 30 minutes," which of course meant we couldn't stay due to schedule. The very _middle_ of dinner time! Please. Just stop advertising that you have a business at this location- it's obviously _over_ for this franchise. Managed by ??? read more

They got my order wrong. They dropped a whole box... But I "didn't pay for it." I order my food. I pay what they tell me. Isn't that their job!! Besides being short a meal- that I ordered a separate drink for! They mild box was "wild." And no tomatoes on ONE box turned into no tomatoes for EVERYTHING. I'll never go back read more

This is the full-scale taco bell location closest to CMU. what else.... it's a taco bell! besides from trying to confirm that i was out of my mind when i ordered 10 doritos locos tacos and a locos tacos box, the staff here are friendly and make great taco bell tacos. read more

taco bell, I love you so much, why won't you love me back? Look I have low low standards for fast food. But boy howdy does the drive thru time at this place test my patience. I ain't sitting here expecting five minutes from order to driving away, but there have been times I waited upwards of 20 minutes or more. the worst is ordering delivery from here. Every single time it ends up being the wrong food, or as we experienced tonight: half right food, half wrong food, and it all had HAIR in it I worked at burger king and i respect just how difficult and downright awful it is to work in fast food. I honestly have experienced these exact issues at EVERY taco bell i've ever been to. I think, to be honest, they need a corporate wide revamp of SOMETHING because they are just so so slow read more

This place is very poor service. Never has the proper sauces. You'd think if you ALWAYS run out of mild you would order EXTRA mild. They don't. They constantly get orders wrong. I put a note in my car to never go there again. Food is poorly prepared, like no meat on my crunch wrap. read more

45 minutes in the drive thru for a $7 order. IAs i pulled up to the window the staff inside were blasting music and dancing. Taste in music 10/10, quality of service 2/10. read more

Slow and disinterested service by indifferent employees. Not a good experience. Has kind of turned me off to Taco Bell. I was the only customer. Took about 15 minutes to order a combo meal. When I opened it, it wasn't even hot. I didn't bother complaining. I just tossed it in the trash and walked out. If I had the option for zero stars, this would be a zero star review. read more

UNSANITARY and COLD food! We placed an online order 20 minutes ahead of time that wasn't ready upon arrival. We then waited 15 minutes and when approaching the manager about the order we received a horrible attitude. The wrapping containing the food was torn and dirty, and ALL of the food was cold to the touch. The wrong chalupa was put in the wrong box. If you like eating dirt and grime covered in bacteria after you've had to wait half an hour for fast food that is served with poor attitudes from the management and staff, by all means goto the edgewood Taco Bell. It's a shame, because years ago this was my favorite Taco bell in the Pittsburgh area read more

This is my favorite Taco Bell location in the world. I have frequented this business for 10+ years and I've never had slow service or an order mishap. Further, there was a man who worked here from 2013-2016 (as far as I can remember) who would serve me mints with each order. I love Taco Bell anywhere, but it truly tastes the best at this store :) read more

Worst drive through and no urgency from the staff. Waited in line for over 30 minutes with only 3 cars in front of me.

Prepare for minimum 30 min wait times in drive thru if you go when they aren't busy, line extends out of the parking lot when they are. Constantly get orders wrong as well. Staff seems new and inexperienced, which I can only blame on management. Avoid and pick a different location if you care about your own personal time. read more

What a joke. Asked for no cheese on tacos, guy at the counter literally sighed and said "no because I already hit the button." Dirty. Tables are nasty. Not a single courteous employee. The whole place needs to be wiped out and rebuilt with new employees. read more

dont come here. takes forever and they still get it wrong. tried explaining to them what I was ordering and it was like I was speaking ancient egyptian read more