There is an older lady who works here and she is consistently rude every time I come. She once threw my friend's food on the counter and just said "here." She's also been rude at the drive-thru window. On top of that, the store closes earlier than the posted hours. We showed up at 9:45 pm (they don't close until much later) and the same woman locked the doors right in our faces and even laughed as we tried to come in. The service is always incredibly slow -- I've waited 45 minutes in the drive-thru line and another 45 minutes inside before. Every visit here has been a problem, and it's disappointing because Taco Bell usually has way better service at other locations. read more

Service was awful. Building is filthy. Staff rude and disrespectful especially the manager on duty at night 10/21/25. Also locked the doors 30 min before close forcing dashers and everyone else through drive thru. Place needs serious attention! read more

Great customer service. We got everything we ordered in a decent amount of time! Food was warm and delicious!

ZERO STARS!!!! ordered through door dash, went to pick it up at 9:41 the exact time it said it was going to be ready, as we pull in it says it's ready to pick up. The drive through line was wrapped around the building so I parked and sent my son to go in. the doors were locked as an employee stands there staring at my son to get it. Finally he went in as someone came out he showed them the phone showing we had and order to pick up. she gave him 6 hot sauce packets and that was it! 2 black females kept coming to the door pulling on it making sure it was locked. 3 other people pulled up to pick up Their order they would not let them in either. they wouldn't even open the door to allow a lady to ask how do they get their order she just stared at her through the door. They told another guy they're trying to close early so they can all go home/out! ARE YOU SERIOUS?!?! we won't go back to deal with those lazy ghetto people who can't handle their job at Taco Bell. FIRE ALL OF THEM!!!!!! read more

The last 3 or 4 times i have gone there is so much grease in the meat that everything falls out the bottom of my crunchy tacos.

there's a rude old lady that threw my food at me and said "here" and then just now i just went and wanted to go in and she was at the door and looked at me and locked the doors and laughed sarcastically. read more

Fifteen minutes wait inside to get food! Complete disaster and I have pics to prove it. DO NOT GO HERE! read more

Taco Bell - Look at lettuce tray! - Fast Food Near Me - Pace, Florida

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We were coming in at 10:40 last night 5/23 and they had already closed. Their original closing time is 11 and i am very upset. long day at work and all I want is a #7 with a Baja blast. Kinda hard to ask for when closed before 11. read more

I usually only get 30 minutes for lunch while I'm working. I went in to get a box meal and wanted a different burrito than what was in the box. The guy at the register said I have to get the app and he can't change anything in the box in store. So I got the app did my order the way I wanted it and ordered it. This was at 11:30 AM people after me that walked in kept getting their order so I went up to the counter and asked how long it would be for my mobile order she gave me my cup and started making my meal, I didn't get the food until 12:00 PM. If I wouldn't have asked them, I don't think I would've ever got it. read more

Service is great. Typically takes about 10 minutes for my food to be ready! Overall this location is amazing!!

I don't know what the issues are with this location, but something is severely lacking. They routinely close down before their posted closing time. Once, I stopped by at 11 pm amd found them closed...I asked an employee what time they close, and she replied "usually around midnight, but tonight is a special occasion." Tried again tonight at 10:20...nope, closed. I think they've been closed the last 3-4x I've tried to go, plus a few other times. Another time recently, they passed my drink to me through the drive through window; it had no ice in it. Apparently their ice machine was broken. Another time, there was a note on the drive through saying "no fried foods. Fryer is down." Not that it mattered, since they had closed early, anyway. read more

Went back after they revamped the entire building and was happy to see it looked brand new with what appeared to be new staff. *Anyone that doesnt have a lifted truck or SUV beware* The driveway is unbalanced from Hwy-90 so when you drive out from the drive thru and don't angle it correctly you'll scrape your entire bottom bumper. Nice idea folks, thanks for damaging my bumper. The line was out of this world and it wasn't moving fast at all. I dunno if they are new and still learning, but the service was incredibly slow for a fast food drive-thru. Ordered 2 nachos belgrande one with no tomatoes and one with no refried beans. Had tomatoes on both and both with no beans at all! Didn't realize that was hard to get right. Just doesn't seem like they can get it right, ever. Yet these people are demanding $15 an hour? Gimmie a break! read more

Won't be ordering from here again. The picture is self-explanatory. This was a $15 taco pack. read more

Taco Bell - LOL...Taco Bell 10 pack taco. Pitiful. - Fast Food Near Me - Pace, Florida

You'd probably miss this place if you didn't know that it is tucked back in a mosquito breeding marsh with Big Foot and Swamp Thing. Seriously, it's kind of spooky at night. I mean, I'm a man, but that's a creepy drive-thru in the dark. Typical Taco Bell. Unless they've renovated the place since the last time that I went, the drive-thru is tight, by which I mean that the turns are sharp and maneuvering requires some vigilance. This location used to be more important in the fast food hierarchy back when Pace was a relative oasis. Now there are places to eat all over the place and the tucked-away setting doesn't help this store. read more

Taco Bell - XXL Nachos w/ground "beef." They were okay. They should take an "X" off, though. - Fast Food Near Me - Pace, Florida

Don't ever eat here! Worst place to eat and so not worth it. The food is totally Fake.. especially the meats..

Senior Alert Both Taco Bells Pace and Milton give no senior discount when I asked why they said corporate I do not believe that because all Pensacola locations give senior discount We and all other seniors are on fixed income and have even less to spend now with the high cost of everything but I will let corporate know they blamed it on them and will not go to Pace or Milton Taco bell again read more

I think the food is the same as with any Taco Bell... You can't beat the price, especially if you order from the dollar menu. The only that stands out here is the service. I do a quick lunch here once every two weeks, and the workers behind the counter are always super friendly! read more

Taco Bell - Taco Bell in Pace.... From my seat.... - Fast Food Near Me - Pace, Florida

The slowest Taco Bell ever. I ordered one taco and three cinnamon twists, 20 min. This was at 8:30 at night on a Wednesday.

By far the worst Taco Bell I have ever been to. Waited over 20 minutes to get my food. Every single order before me was wrong. Even the people going through the drive through were coming in to have their orders fixed. When I got home I realized my order was 100% wrong. The chick taking the order has absolutely no idea what customer service is, no communication skills. read more

I waited 25.2 minutes for my food. And yes, I was watching the clock on my radio. When it came out, I informed the person I would contact corporate and complain. Person who said they were the manager then spewed out a string of profanity. The rudeness and cursing by this Taco bell employee were so improper and inappropriate. We did not dare to eat any of it for fear what might have been done to it during the long wait. The wait for the food was unacceptable, But the rudeness and cursing by this Taco bell employee was so improper and inappropriate. Never again. read more

Order took over 30 mins. 40 mins to get order. And there the parking lot is a mess. One way exit. Don't park and go in. You will get blocked in. Whoever designed this parking lot...screwed up one way in. One way out. read more

AWFUL SINCE THE RENOVATION!!! The Pace location in Taco Bell used to look a mess but the service and workers were great. Now it is the opposite. It looks great on the outside but it AWFUL all around -- from the parking lot/drive-thru design to the workers. I have been to the new location 5 times and EVERY SINGLE TIME my order has been done incorrectly. Items will always be missing, wrong ingredients, or just simply gave me someone else's order. THIS PLACE IS AWFUL NOW! Get the old workers back or start training more thoroughly. Also don't get me started on the parking lot design. The entrance/exit is narrow and angled so people cannot leave/enter at the same time. Also the parking lot is so narrow that if the drive-thru is backed up, then cars in parking spaces CANNOT leave!!! I dined-in the other night (2/4 of my items were wrong btw) and when I tried to leave I couldn't. The parking lot is designed so that you do not have enough room to leave your parking space if there are any backed up cars in the drive-thru. SO BAD! Also the entrance/exit has an extreme dip in it so that you have to slow down and come in at an angle or you'll rip your f*cking oil pan out from your car. For f*cks sake I have an SUV and I still scrape.... AVOID THIS PLACE AT ALL COSTS!!! read more

UPDATE: **Apparently this location is not permanently closed; just closed for a major renovation.** Stopped by tonight and discovered that this Taco Bell is permanently closed. The interior appeared to be in the process of getting gutted, and I saw signs posted on all sides of the building that read, "Sorry, we're closed." read more

I live in Pace and go to this Taco Bell on a regular basis... Yes, I have gotten my order and found it to be wrong, but when I give it back, they apologize and fix it right ... All the staff seem to be in good spirits every time i go in... Food it great too... The new Driveway has a couple problems like if you go thru the drive thru and change your mind, you can't just drive around the others to get out, so make sure you want drive thru before getting in it... The bump at the end of the drive is deep but required by the city in order to prevent rain water from building up... Come on down and give them a try... I think you will be pleased.... read more

Pretty shitty attitude. When we drove off we heard them over the mic talking about us, all Bc we orddered lunch 3 minutes early and they said we couldn't. So we asked if we could sit there since nobody was coming through, yeah we were denied. Really crappy attitudes. Probably spit in our food. read more

Slowest Taco Bell ever. What's sad is I see the previous comments about how slow it is and obviously no one cares enough to fix it. Tried giving it a few chances but after 3 attempts and you wait 15-20 mins each time its no longer just a bad day or new people. Better off making tacos at home. Much faster. read more

Woefully & pitifully under-staffed. The drive-thru line moves slower than an elderly snail. They need to hire more employees & stress swift customer service! read more

Employee's gave me attitude on my order cause the system was down and the manager wouldn't come out of her office to fix the issue. She then insisted she'll just write it down on paper but gave me even more attitude when I asked for no lettuce so as I was driving off the lot my car went into this dip and messed up the front a bit, just awful. Honestly just worse after the reconstruction. I miss the old place and old employee's, bring it all back cause otherwise this place will just get shut down. read more

Very pleased! The staff and manager were pleasant and wait was not unreasonable. Food was good too!

fast and very nice gal at the window...however no Diet mtn due. would and have been back for lunch.