Foods always good but they really shouldn't put that your food is ready on the app if they haven't even started making it. I was expecting my food to be ready when I arrived considering they took the time to press the ready button but it's not and the workers are to busy talking and making jokes to actually do their jobs. read more

Everytime I ask for no sour cream on my crunch wrap there's always sour cream this has happend multiple times now, I will still be eating it because I'm hungry but what the heck. Service was still good read more

Taco Bell - Crunch wrap with sour cream - Fast Food Near Me - Miami, Oklahoma

Absolutely the worst Taco Bell in existence wait an hour for your food every time guaranteed! No rush to get it to you either. They take there sweet time!! read more

Chalupa shells were hard as rocks. No offer of hot sauces and none in the bag. No napkins were provided either. Taco Bell is nothing without their sauce packets. Boo. read more

The issues businesses have been facing with an employee shortage lately does not seem to have affected this location. There were just so many employees here when I walked in that it begs the question, why did they have standing water around a bucket on the floor in front of the register? It was leaking from the roof. So fix it, or at least mop the water up. The bathroom? I was just so nasty! Soap dispenser was out of soap and the urinal looked like it hadn't been cleaned since it was installed. Nothing like standing in a puddle of pee. Oh, and while we're talking about it, management could definitely have asked the two junkies sleeping in one of the booths to move on. Nope. Just nope. read more

I rarely go anymore, the staff is great, their upper, is not and I don't believe in going somewhere the staff is verbally abused. IN FRONT OF CUSTOMERS. My food was all wrong and it's too much of a hassle to go have them fix it IF they will, and the overall atmosphere is tense, you can feel it when you walk in or talk to someone working the drive thru. read more

They're closing way before the time they are supposed to! I was 20 minutes before they were supposed to close and we were denied the rights to order! read more

I pulled up to attempt to make an order, and they had a hard time hearing me to the speaker they asked what I wanted several times I tried to tell them several times and three people ended up coming on the intercom to try to talk to me. Finally I assume the manager got on there and asked me what I wanted. I asked for a Cantina chicken wrap she immediately became aggressive and very rude at that time I got rude back, and she told me to get the hell out of the driveway is her exact words and leave. I would not recommend this place at all. Their service is downright ridiculous. read more

This place needs major improvements! Unfriendly staff, low food quality, slow service, cold food as it comes out the window. Missing food items. Was told to go back through Drive-Thru it would have been another 30 minute wait or longer. I could keep going. Will never get food from here again. I rather go without eating than eat here. read more

I have been to this Taco Bell about 5 times and every single time I have had a horrible experience. The drive through is absolutely horrendous. Not a single worker has their poop in a group (pardon my language). Just today I had to get out of line because I sat in line for over 13 minutes and didn't move an inch. This location is run by a bunch of goons and is an embarrassment to the Taco Bell brand. Every time I come to this establishment I think it literally takes years off of my life and I leave in rage every time. read more

I was denied being able to pick up a pick up Doordash order because I am not a Doordash driver. Not a delivery, but a pick up order. $45 worth of food. Now they have stolen my money, gave me no food, and no one has returned my calls or emails. The woman who worked there was extremely rude, very condescending, has no idea how Doordash pick up orders work, and I believe stole my money and food for herself. Why else wouldn't any calls or emails be returned? read more

So waited over an hour and a half for our mobile order. Everytime we asked about the order they just kept saying it was being made. Then we found out they gave the order to someone else. While we were here another person waited over an hour for a taco party pack. At this point we are nearing 2 hours and still no food. It was a couple craving boxes and a couple other things. Ordered our food around 7pm and finally got it at 9:10pm read more

The longest wait I've ever had for fast food. One time waited 50 minutes for food I ordered in the app. I canceled and was still charged. Customer service never returned my message for a refund. I love Taco Bell but this one is the worst. Not even feasible. If you see that the line is short, it's only because the locals know it's not fast and it's not worth it read more

Been in the drive thru 25 minutes. Very poor customer service considering it is fast food.

Wish you could do zero stars. Hopefully the owners will read these reviews and possibly make a change. Constant waits over 30 minutes, drive-thru or if you order inside. Workers have the worst attitude towards paying customers I've seen. Nothing worse than waiting over 30 mins at a "fast" food restaurant just to get home and realize your order is disgustingly wrong. Do better. read more

How hard is it to leave sour cream off of something. For the love if God, not only did you not listen when I gave the order but you made me go back through the drive through because you forgot what I ordered and still got it wrong. You have to be the worst taco bell on the planet. Miami Oklahoma isn't a mecca of fast food and you aren't even in the top 20. The manager of this place obviously spends no time training employees to do their job correctly. And I can't believe that your lobby is still closed. You act like covid is going to hunt you down and attack you from the rear. read more

This business needs to be shut down! The workers and management have the worst "WE DON'T CARE" attitude when it comes to customer service. They are slow, do not get your order right and try to argue with you when you tell them, "That is NOT what I ordered!" read more

The "short staff due to Covid" excuse is wearing thin. Every other restaurant in town is open for dine in. Pay your people and get back to business. Some of us don't eat in our cars. read more

I wish i could give it a 0 star. Me and my mom went in for some late dinner and i got just some nachos and my mom got Some tacos And while we were there They were making fun of us because of our weight and also spit in our food. so i wnt on my phone and called 911 of assualt and they reached over the counter and say Fuck you n word. The ambiance of the place is so bad. read more

Your employees are RUDE! period. And you don't have the combo boxes? Are you not a Taco Bell? My aunt also asked for sides of extra of that jalapeño creamy sauce and was told YOU DONT HAVE IT. really? Cause we also ordered a quesadilla and it COMES ON THE QUESADILLA. y'all are so poorly managed. How sad. Be better. Have pride in your job no matter what it is or you will go downhill faster than you can blink. And missing food from our order?! Not happy about this at all. read more

go anywhere but here. they dont put the fast or food in fast food. better off going to grocery and making food at home, they still won't be done with your order ! this location should be closed. read more

We spent the night in Miami in the way to Branson. Sick of pizza and McDonalds, my friend went and picked up some tacos and a Burrito Supreme. The burrito was good, but when we opened up the tacos, the wrappers were soaked with grease and the tacos were completely limp and greasy. read more

Wish I could even leave a zero .. Horrible SERVIce order taker never asked if that was alll or repeated THR order just said the amout . Pull up there a car in front of me at the window the girl ( cashier reaches her arm out for my money when she can't stretch OR WAIT SHE DROP MY $$$ bills on ground and laughs I get out of car to get my money she again laughs and just slams her drive thru window .., not Even a sorry or anything ., 3 workers in side by THE second window drinking pop and talking when I pull up it took 10 min to get my pintos And cheese and twist and one taco I finally did no spoon or napkins I asked them can I have a drink and cut Me off and sajd U DIDNT ORDER A DRINK ? Very rude Taco Bell ., oh my bowl of BEans were very messy on the side if the bowl ;(( read more

I don't usually go to fast food mexican places, just for the fact that in this area you can actually go to one of the many sit down restaurants and spend the same amount of money. But this night I was running late for work and I needed to feed my 13 year old daughter and it was on the way home. I also don't eat in my car...so we hurried inside. I did notice there was a long line at the drive thru but there usually is. We go in and there are probably 15 people inside. We go to the counter and the clerk is talking to another girl standing at the end of the counter...just hanging out. She took our order, gave us our # and we had a seat. She continued her conversation. One thing about this Taco Bell is that it is always FREEZING....I mean really cold. The employees are wearing jackets and my poor daughter was shivering. So we are waiting...I counted 5 employees in the back, 1 clerk at the window and one at the counter. I could tell that some of the other people waiting were unhappy and some were wanting their money back. I just thought...geez be patient. You could see them hustling in the back, well except for one guy that may have been new as he just stared at the order screen. We waited....33 minutes to get our food...by then everyone was upset. They started telling the people coming in how long they had been waiting and most left. The order finally came out...still not sure what the hold up was...my guess is they were serving the drive thru first but not sure. One thing was a group of teen boys came in and the clerk gave them water cups which they promptly filled with Mt Dew....and they ordered churros which they got immediately...I'm sure they were already made, so I understand that but they were rowdy, just walking around the restaurant and hanging out at the counter, being loud and obnoxious. One customer told them to go sit down because he wanted to eat sometime tonight. I'm not sure if it is usually like this, probably been years since I've been in there...but it is definitely still as cold and for the wait and the price we could have gone down the road to El Vallarta and had a sit down meal in half the time. read more