my experience at Mandeville,LA Taco Bell on Florida Street was PHENOMENAL! Ebony was the manager on duty and she is so positive and upbeat and respectful to staff and so courteous to customers. She is a GEM of an example of what a great manager is. The food was great! Her team was just that! A great team! Great experience! I'll be back! read more

I rarely make a review but this place deserves one. Ordered at the kiosk, waited for 20+ minutes when it wasn't even busy. Couldn't get someone to even acknowledge me to ask about my order so I just left and went elsewhere after already waiting....By far the worst Taco Bell around and I won't be back for some time. read more

I previously left a very negative review for this location, but it seems that the staff have really turned it around recently. Orders have been correct, and the workers have been friendly! Furthermore, orders seem to be higher quality than what I've previously experienced at most Taco Bell locations. Haven't received soggy hard shell tacos or anything that's aggressively messed up quality-wise. Seems whoever is in charge has been doing a great job as well as the other employees I've interacted with. Hope they keep it up. read more

This place is a disaster , tacos are made with no meat and filled with straight lettuce, the burritos have barely any thing inside of them and it's mostly the tortilla rolled onto itself. The wait is so bad it's takes about 15 minutes with a small line????? last thing, the heavyweight manager who thinks she owns Taco Bell needs to be fired she is a complete asshole , her attitude and ego is huge. 1/5 of a star read more

Worst Taco Bell ever.. Don't expect your order to ever be correct. But do expect attitude when you ask them to fix it.

DoorDashers....do not accept these orders. There is no way you'll make any money waiting on these fools to make the food. They'd much rather sit on their phones and talk about smoking weed and cussing each other out than making the food. I don't know who the manager is of this location, because there's no info anywhere in the store. But this location is consistently delayed and poorly staffed. read more

Ordered on the app. Order was not ready and 15 minutes later we have no idea what we got. No-one knew what was going on. Bad business model. Who is in charge? Better get it together. Dirty store, chaotic, employee outside was doing nothing to avoid the inside. Wow.... read more

Imagine after a long 8 hour day at work, you get home and are hungry but you don't feel like making anything. Taco Bell sounded nice tonight. I ordered the 12 pack of soft tacos, paid for extra meat, cheese and lettuce, and got 12 regular soft tacos, an order of nachos (that I would NEVER order delivery for cuz I'm not stupid) that were just thrown together, a tostada (that I would never order for delivery) that looks like shit, 2 of sort of cheesy burrito thing and I didn't order cinnamon twists (I don't even like them) and I didn't even get it until an HOUR later! But at least I got my nacho fries The ONLY thing with my large Pepsi that I got of everything that I ordered. Now I'm completely REGRETTING the 20% tip I left. I've only been here in Louisiana since May and have absolutely NOTHING good to say about this particular Taco Bell. Absolutely horrid. Do better Taco Bell!!! read more

Taco Bell - Extremely disappointing. - Fast Food Near Me - Mandeville, Louisiana

every single time i've came here it's been AT LEAST a 30 minute wait. like what is going on in these people's brains

Waited over 35 minutes for a few tacos and a drink. Do not recommend. Place is clean.

Can I give half a star? An absolute s*** show. Stopped in to do a pick up order, 4 maybe 5 TEENS and a drive through line all the way to 190. 3 kids on there phone instead of working, While inside two KIDS were on break disturbing the whole flow of the drive through window. While sitting down worker "kid on break" said "this is awful who eats this s*** this is awful" Driver screamed "YOU GUYS SUCK" at the window and sped off. This is the absolute worst experience I've ever at ever anywhere PLACE SHOULD GO UNDER NEW MANAGEMENT Waiting on my pick up order inside still, will update when my order is inevitably WRONG. Wasted money EDIT: BOTH NACHO FIRES AND A WHOLE CRUNCH WRAP MISSING! HAD TO COME BACK AND CORRECT ISSUE read more

We placed out order at 9:35. At 10 they tell us we have to get out bc her boss called saying we have to get even tho we never got our food yet. Then making us go wait in the drive thru that has 10 cars in it. Terrible service!!! read more

I was highly disappointed with my experience at the Taco Bell December night on the 14th. In my food, my friend had what can only be described as a bite in his food, and after waiting 15 minutes to be serviced, he asked them to remake the food, not make him a new crunchweap. Everything in the bag was very poorly wrapped, making the food everywhere. Then, going into the bathroom, it was incredibly slippery. read more

just a tip, maybe make fun of your customers after they've driven off. it didnt feel the best being able to hear a bunch of adults laughing about how i prefer to eat my food. im autistic, thats why i like just sauce and bread sometimes. read more

I have never been so disappointed with an establishment. The employees are incredibly rude and inconsiderate to their customers even when they've made a mistake. read more

Honestly, if I could give this 0 stars, I definitely would. Husband got some TB on his way home after a long day of work. Well, he gets home and I ordered a crunch wrap supreme with potatoes, no meat. They got that right but there were maybe 10 pieces of lettuce and the potatoes, tortilla, & taco chip all tasted old/stale. I also got fiesta potatoes and had the same issue. We have been coming to this location for forever but it's outrageously declined over some time now. Would highly turn you to a different location and avoid this one. read more

Really bummed I have to resort to a negative review. This is the second time I've asked nicely for regular tacos but get supreme. Both were drive thru orders so I didn't realize until I was home. At least the last time when I took the survey I was contacted by the manager and offered a replacement meal. I tried to call but no answer (happened last time too). And I was not given a receipt, so I couldn't take the survey this time. Not sure if I'll give this location a third chance. read more

Haven't followed up in a while service has been fine lately. I'm going tonight so we'll see how it goes.

NEVER GO HERE. Most shit Taco Bell I've ever been too. Ordered some chicken tacos and a beefy 5 layers burrito about 20 minutes ago. Chicken tacos are not even edible. Received some type of taco rather than my burrito. I've lived around this Taco Bell for years and I wonder when this place will get some sentient employees. read more

the tacos was soft at the bottom and cold like they been sitting for awhile had more lettuce than meat on there didn't get no utensils at all read more

waited for 28 min for a mobile order they had it in the back somewhere the whole time sitting there Cold; idiots

i love this location. i order here frequently and not only have they never gotten my order wrong, but the overall service is lovely. the food's good and hot even by the time i get home. about to order again :) read more

Slow service. I was told this is restaurant where employees come to train. It shows. Food is just a good/bad as any other Taco Bell location. Do yourself a favor and go down the street to Mi Mamacita's for better Mexican food and service. read more

Lots of people hate on Taco Bell, but if you're in the mood for Mexican food that is quick, cheap and open late, this place can't be beat. This location of Taco Bell is far fancier than those of my youth. the building itself is only a year or two old, and it has quite the fancy appearance. Most of my experiences here have been relatively early in the evening. The staff are always friendly, and the line moves very quickly. On the few nights I have visited fairly late, the crowd has not been too rowdy, and service was still very good. the other good thing about this location is their willingness to dole out the hot sauce. If you ask for a "whole bunch" of fire sauce, you are going to get that amount. In summary, If you want Taco Bell, come here. It is much better than the other Mandeville location. read more

This location is supposed to be open at 7am. Got to the Drive-thru at 7:15 and waited 3-5 min for someone to answer. Nothing. Pulled up to the window and was greeted with "we ain't ready yet and don't got no food out." Also there was an employee just sitting behind the counter texting doing nothing. If you open at 7 then be open at 7. This location needs better management. Went back for a quick bite for dinner before a concert. Fiancé ordered water, I ordered Baja blast. Not only did they give both of us plain soda water this was my very much empty quesadilla. And the little bit off filling that was in the rest of the slices was chicken when I ordered steak. read more

Taco Bell - Fast Food Near Me - Mandeville, Louisiana

This Taco Bell is the slowest ever. The Drive Thru is horrible. On my last visit I was in the Drive Thru for 22 minutes. That's pretty normal for me. Incredibly frustrating. Food is usually slopped together with barely any meat on the soft tacos. One time I ordered a burrito and the rice was not cooked at all. It was still crunchy. A few times the food has been made incorrectly with wrong or missing ingredients. How that could happen at a restaurant that uses only a few different ingredients for everything they offer is puzzling. Just unbelievable. They need a lot of improvement here. read more

Pulled up excited for a yummy meal. Start ordering and first inform the employee we have a big order coming. She tells us okay. After saying 3 of the things on our order we are interrupted with an employee yelling "WE AINT GOT ENOUGH BEEF FOR ALL THIS." Staff here are extremely rude and inconsiderate, if you're running a taco bell how do you run out of beef. We had to drive all the way to covington where the staff were extremely nice and had enough ingredients. Fix your management, Taco Bell. read more

Came at 1:00 when they close at 3:00 but was told because there's only 1 employee he was refusing to take our order.

Hey Taco Bell, great job living up to my previous reviews. You've managed to sink to a new low. You can hold the hair when people order tacos. I'll be sure to post the picture with my receipt. I'll most definitely be contacting corporate. read more

Taco Bell - Living up to your 1 star rating. Next time hold the hair from people's food. Pretty sure people don't want it. Yes I took that survey - Fast Food Near Me - Mandeville, Louisiana

This location is rarely open during posted hours when Taco Bell would be a decent option, such as breakfast or late night. My orders have been wrong on multiple occasions with missing items or beef instead of bean burritos. Even when the order is complete, the food is often over-grilled or burnt. The wait is also decently long, even when I was the only customer; I've even been asked to pull forward in the drive through when I only had two items (to avoid the sensor and to reduce the overall service times). The location is decent, but I doubt management can retain motivated employees here. Overall, there isn't a good Taco Bell in the area. read more

If there was a zero I would give that to this place. Walked and stood inside for over 5 minutes and still no one came out to say anything to me. I finally got a look from a employee and I asked her are you open inside and she said yes and continued to work the drive through window. I saw her again and asked are you sure open, she looked at me and said yes we are just short handed. I still waited to see if they would say like something sorry, be with u in a minute or just any sign of humanity!!!!! GOT NOTHING. #WORSESERVICEEVER read more

Please fix this place! An hour lunch is not enough time to come eat here. I could go sit down and eat at a table service restaurant in the time it takes to come here. Multiple visits and the same thing. I may have to driver further if I want Taco Bell anymore. read more

Taco Bell - The drive through line that barely moves. Invested 20 mins and stuck! - Fast Food Near Me - Mandeville, Louisiana

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TB:Would you like sauce with your burrito? Me: No thank you just a packet of salt . TB: we don't have salt packets. Me: no salt ? TV: no salt in packets anymore. Me: why? TB: i don't know. The sauce had salt. Me: give me 12 packets of sauce I used one and threw the others away. Does tb think their food is gourmet and that salt does not help ? Maybe they think I'm stupid and will put too much salt, and my heart explodes right in the drive through. Maybe the salt packet cost a penny which I doubt. Whatever the reason I'm done with Taco Bell. Oh and the burrito the contents was good, the tortilla was hard on the edges. The got at the drive through was very nice. read more

The past three times I have gone to this location my order is wrong. The staff that is working seems like they're more interested in their phones for personal reasons than they are the customers. I always go inside to make my order because at the drive-through it seems like the order is always wrong. The wait was extremely long to get my order the last time. Maybe it was a shift change or something. Staff was coming in and out from the parking lot and they seem to be hanging out in the parking lot by a particular car. Really seemed weird. I really like Taco Bell too, I'm really sad that I don't know if I will be going back, to this location, it's the closest one to me. read more

It is what it is. They are slow and the food is ok hat you expect. The Mexican Pizza was burned. Completely over priced these days. The icing on th cake is they are owned by Pepsi so even the drink selection sucks. read more

No coffee, almost half the fountain drinks they didn't have or didn't want to replace. Poor service.

Love the speedy service! Meals always correctly made to order and all the employees are happy at the drive through.

This was bad food, the burritos didn't even have any meat but a few pinches. It was just literally beans and crap. Even for the hardshell tacos weren't much beef. P.s commercial said five different things? Well, the box only had burritos(basically only bean ones, and no meat) and hard shells. read more

I can't believe I'm taking the time to even write this but I just left because my wife found a huge hair inside the cheese on her nachos... The lady at the window was great but the so called manager came to give me my refund. Seemed like he didn't know the POS system and needed help. He refunded me my money, handed it directly to me and didn't say a single word. He turned around and walked away. No greeting, no I'm sorry, nothing. I sat there in awe. They girl said I'm sorry And brought me some kind of coupons for free tacos I seriously doubt I'll use, at least at this location. Hilarious joke of a manager. read more

I know that this is not a fancy restaurant. It has a drive through for christsake and that's what I use everytime I go to Taco Bell. This Taco Bell is new and they definitely have their s*** together. When I received my 12 pack Supreme Tacos, I was amazed when I got home that the tacos were full, still crunchy, and amazingly good. And, I wasn't drinking (since we all know that Taco Bell is the late night go-to after a night of partying). I had a clear palate and those tacos were the best tacos that I've ever received from any Taco Bell. The line was long but that's a good sign. The employees were outstanding. They were personable but also professional. I was extremely pleased with their edibles and the way I was treated as a customer. read more