Just had dinner at this Taco Bell. Could not find one clean table to sit down at. I had to wipe one down myself. There were workers talking very loudly apparently complaining about a customer. In my opinion that time could have been better spent cleaning tables! There were literally cup tops and food under two of the tables. There were also two employees out for a smoke break. The place was not busy but no excuse for not using the time to clean the tables and floor. Do better Taco Bell we like eating here. read more

I got the 7 dollar deal, and thought it wasn't the best. I'd say if you want something cheap sure go here, but I'd just save money and go somewhere else to be honest. Services was nice and ambiance was alright too. read more

This has got to be the worst Taco Bell I have ever been to. It took each person about 10 minutes sitting by the speaker waiting to order before the person would even acknowledge them (not an exaggeration). Then they messed up our order, badly. So we parked and went to go inside to get it fixed rather than waiting another 45 minutes in the line and the employee locks the door in front of us and tells us to go back to the line before we could even get a word in. People were walking up and then driving away after realizing they were locked out, assuming it was closed. Finally we got their attention after about 15 minutes of standing there to have our order fixed. Absolutely terrible service. read more

Scrapped the whole meal after one bite. 1 hair in the food is all it takes to ruin the meal. Terribly disappointing and disgusted to eat here again... no hair nets nothing to stop this. Concerned what I took a bite out of to be honest. read more

Taco Bell - Hair in the food... Order wrong... full refund acquired doesn't seem like a big deal to them. - Fast Food Near Me - Lakeway, Texas

See all

Okay today I came back for another review the taco supreme was very good I was very pleased and I was happy that now they saw that I posted a less review than I wanted. I want everyone to know that if you come here you definitely will get very good customer service and the food will be better than it was before, several improvements on the way and also now so this is a 'update on the first review which was from yesterday to inform everyone that the food is got taste everything is everything is on Q everything is wonderful so reason why I'm giving a 4 star review enjoy and do make sure to notice how well everything will be served to you. Highly recommend the Krispy tacos I think that's one of the favorite things on my lemonade that I really liked which was today. Also the burrito was very good as well and recommend that is part of my favorites. read more

See all

There was no meat at all and basically no filling in my crunch wrap. It was just tostada and tortilla with a tiny amount of cheese and a few pieces of lettuce. It was less than fast food quality and not worth entering the building to order. I'm not sure what the staff are doing here but they are not making food. Taco Bell are wasting money paying to maintain this building as the most basic food item is not even available here. I highly recommend that another franchise or small business takes over this building so we can have some better food options in the area instead of this junk. read more

Been to plenty of Taco Bell's in my time, foods always the same. Just what you'd expect. Quick and delicious. This review is for their customer service, they have an employee named Brian (Bryan(sp?) talk about making this a wonderful meal! He was kind, gave good advice on food/ drink choices! Made my families evening!! Kindness goes a long way and we need more of that!!!! Way to go Brian!!!! You are a good human and I wanted to recognize you!!!!! Thank you again!! read more

Wouldn't acknowledge my 13 year old trying to order at counter so I walked inside then they wouldn't acknowledge me until I spoke up... three people inside so not swamped... with all but one white staff member couldn't help but feel this was a whites only establishment... kept order down to one burrito and wasn't given receipt and still took a while to get burrito... took my fanily of seven to chicken express instead... never coming to this one ever again. Normally wouldn't have bothered with review but son's reaction and look on his face ... and then same treatment with me... half my family is white so never really felt this treatment would reach my kids but guess not... either way customers may not always be right, but they should never feel unwelcome. read more

Taco Bell - Too bz to take order from Mexican... - Fast Food Near Me - Lakeway, Texas

Asked for a "handful" of taco sause(mild). And I would use it all. Not one package. So sad. This job isn't that hard.

Stood in line with several others waiting on mobile orders. They move very slow here, and don't greet you or even look in your direction. They seem to focus on drive thru despite the lobby being full of waiting customers. Mobile orders are supposed to be fast and convenient. This was neither. read more

Went by yo order food on the dine In at 4 pm today. Saturday Tried to open the doors and they were locked 2 employees sitting in dining room talking and motioning me to go to drive up. I left this sorry place. read more

This taco bell customer service is very rude management Jennifer is always disrespectful and always cussing in front of customers. She needs to be put in the back and do the cooking and stay away from the front and be more aware of her surroundings with her attitude. I've seen her touch her phone and not wash her hands before messing with food and servicing the customers. I will continue to address any more things I see from this manager. read more

Horrible service, had no beans. How do you have a taco restaurant with no beans? Food was burnt and no sauces and no cheese. Order was completely wrong. I would rather drive to the next town over for Taco Bell than this one in Lakeway. read more

Taco Bell - Burnt to a crisp with no sauce - Fast Food Near Me - Lakeway, Texas

See all

They are never open at the time they are supposed to be. It's 8 pm btw. This is bull shit

They've been good when they are open.. very odd as I've gone through the drive thru just to find out the place is closed (weekday at dinnertime) read more

I don't usually write reviews for fast food (maybe one Sonic if I recall correctly), but sometimes it's necessary to give credit where credit is due. I've eaten at my fair share of TBs over the years. Like other FF chains, you pretty much know what to expect from Taco "Hell" in terms of food quality, service, and price. Typically meh...we're not talking 5-star dining here after all! However, after living in the area for over two years and visiting this Lakeway TB about a dozen times or so, I can honestly say "It's as good as it gets!" [taking into account the fast food factor]. Never an incorrect order, always super, super friendly employees (maybe that's why a few others have stated the staff are "weird" because they're not used to seeing smiling faces at joints like TB - lol - alien), and they take care in preparing the grub correctly. Icing: location was just completely remodeled; not that I ever thought it needed any TLC in the first place. So, snaps for Lakeway Taco Bell! I might feel bad about eating the food afterward, but am always a happy camper when making the trek home to munch and crunch in front of the dumb-box. :D There's a reason why they stay open late...and thanks for the spiffy wetnap and mints included in the bag...very much needed about that time! [139 in 2015] read more

Taco Bell - Spiffy! :) - Fast Food Near Me - Lakeway, Texas

See all

Ok my last review was highly critical of this restaurant and with justification. Decided to make another attempt at getting my crispy taco fix. WOW! What a drastic change, inside seating available, clean tables, fresh food and a professional welcoming staff. If management can sustain the improvements over time, I'll edit my review to five stars. Keep up the good work, it's appreciated. I'll return often. read more

Had the munchies and went to taco bell. Soft tacos are consistently delicious. The service was friendly and very helpful. I am decreasing carbs and sandwiches have too much bread. No more burgers for me! read more

My husband and I had the rudest young woman we have EVER experienced at a restaurant!. We had ordered some tea with our meal, and when we got to the window, she argued with us that we had not ordered it. It wasn't a big deal and we payed for a cup then, but she kept letting us know we did not order it and it wasn't her fault. We weren't even upset until she told us she "wouldn't tolerate disrespect". When we asked her name, she slammed the window on us. I don't know who the manager/owner is, but this person has some real emotional problems. I know it's hard to find good help but this person has some real issues and probably should not deal with the public in any capacity! read more

We love Taco Bell. I love Taco Bell, but don't go here. The staff is so overworked and are not payed enough. I understand they are stressed out and have a lot going on and sometimes my order may get messed up. But do not go here until they hire more staff! read more

The workers at this location are extremely nice people. Jose Is a nice guy, it's a breath of fresh air dealing with ppl who actually value customer service in this day and age. read more

I don't usually take the time to review fast food chain places but just wanted to do a quick shout out for this location because of the super nice guy that took my order... the one who has a radio-quality voice. I'm sure they know who this is, I just don't know his name. And then Maria at the window was super friendly too! The food...well, it's Taco Bell so it's good if you're in a hurry and starving. Haha read more

I want to give our local Taco Bell a shout out, they have made it. Their staff is always so friendly even when teammates are no shows.

Taco Bell smelled awful in the store and gave me explosive diarrhea the tacos were cold and smelled like feet

We went here twice. The first time was to get a quick meal during our stay at a friend's house since we couldn't cook and the second was to get a corrected order from the first trip. They messed our entire order up the first time and then the second time the food we got was terrible anyways so I guess there is just no way to win at this Taco Bell location. Our order wasn't fancy and it also took a very long time for a pretty simple order. Five crunchy tacos and four bean burritos shouldn't take ten minutes to get ready, right? I mean .. our order was multiples of two menu items. :/ read more

See all

Here at 8:45 PM and no ones here says open until 1am. Just change the hours if you're gonna be closed don't leave it open online and have people show up with no one there read more

Taco Bell - a view of a kitchen through a window - Fast Food Near Me - Lakeway, Texas

This is without a doubt the worst location of the chain I have ever been to! Not only do they make constant mistakes, but half the time they're closed during normal business hours, without any type of sign or warning. I have not been to any fast food location of any other chain that physically closes without some sort of note, and without an extreme emergency! If they don't intend to operate normally then the corporation should close down the franchise at this location! read more

Why is this the worst Taco Bell ever?! I don't get it. Open your dining room. Stop getting every single order wrong. Sincerely, A lifelong Taco Bell fan that is severely in need of a better local Taco Bell. read more

My wife and I got sick eating there. We both had nausea and I had diarrhea all day. I noticed the food didn't taste right and called to complain but the damage had already been done. It's unfortunate that our neighborhood Taco Bell is as my son calls it "the worst one he's ever eaten at." read more

My wife Made me wait a while until I calmed down to write this review. I went to Taco Bell Lakeway to get my wife's favorite, steak quesadillas and my favorite, crispy super tacos. When I got home (15 minute drive) we opened the package and noticed there was less meat in the quesadillas than normal but even worse, my tacos were soggy and almost totally meatless. I have never taken back a meal before and was even more reluctant considering the 15 minute drive but this was RIDICULOUS!! I actually measured the meat and it was less than a teaspoon. I took the meal back and when I spoke to the manager through the drive thru and told him the problem., he asked how long ago I purchased it, which was now about 45 minutes. When I told him, he and the other employees laughed and he said that is why it's soggy. He then opened the bag and said, "I can see a little meat." I told him it was less than a teaspoon and he replied, DUDE.... I would love to give you a FU..ing handful of meat but this is FU...ing TACO BELL. He actually used the profanity. I responded, I am NOT your DUDE! He responded, "yeah I don't OWN you. I'm still trying to figure out that response. Another maskless employee, one of two who was not wearing a mask, who was the one who served originally served me, came to the window and glared at me. I'm a former cop. The attempt at intimidation didn't work. I have been to other Taco Bells previously and subsequently and haven't had a problem. Those Taco Bells actually have friendly, non gangster employees and actually give you meat in your meal. These employees don't represent a credible chain restaurant and should be fired read more

I absolutely love taco bell but this one is NOT the one to go to. Seriously. I've gone about 5 times within a week and everytime i go, they are closed. The website says open, and they are not. I came today and the employee told me they were closed until 3, so i came back at 7:00pm and they wouldn't even take my order. This place needs better and more staff and needs to fix this constant problem many people are having or they are gonna go out of business. read more

I have never left a bad review on yelp but the time has come. The last 5 times we have tried to come here they were closed, today was on a Saturday night at 7pm. The time before this they ran my card for $40 worth of food then told me they were out of beans, I said just throw some other stuff in there and make it right. Got home and we have 7 regular crunchy tacos, that is all. Another time we ordered for a lot of people on the mobile app, went to pick it up and they were closed, never got the money back. We should just burn this place down so another business can come in. read more

Food tasted like it had cleaning supplies in it, would not recommend this tacobell at all

Some the dumbest mofos on the planet. Pull up to first window, pay, pull up second window and they try to give me someone's order. Guy says let me talk to my manager cuz I didn't see an order for you. Manager: "when did you place your order? Me: Literally two cars ago. Manager: okay we don't have that order. Me: okay then what did I just pay for. Manager: what did you have I'll bring it out to you personally. Me: number 3, no tomato Me: pulls around as instructed to wait after 10 minutes walk to door. Gets wrong order and wrong drink. Still. I mean what do you expect from a Taco Bell, but sweet mother of Neptune's beard oil dripping from a stick. lol How incompetent can you be?!?!? Never again. read more

The staff is rude and the the food always comes out like it was just thrown together. I'm a huge Taco Bell fan and can say without a doubt this is the worst location in the Austin area. Just about every time I go here I find a new reason to not go again. I love Taco Bell but I truly believe this place needs to be shutdown so a more competent business can come in. read more

Convenient spot but food is hit and miss oddly enough. Sometimes the beans are extremely runny but about 1 out of 5 times

My wife was told in the drive-thru to park and place an order using the App. Say What?

Stopped by this Taco Bell this afternoon on my way home. Not only did the Gentlemen at the window ask me to wait a second and then proceeded to have me sit in line for another seven minutes before I finally asked if I could order. I got home to open up my bag and found that a lot of my taco was on the outside of the wrapper. Extremely poor customer service and quality control. I will not be eager to return. read more

See all

Went my on a Sunday at 10:55 and they closed without a warning. The owners should know they are ruining their business. We won't ever go again!! read more

Don't even bother showing up past 8pm on a Saturday. Only 1 staff on duty always and they will refuse to make anything because they are alone. So forced to close 4 hours early which is almost ridiculous. Whoever owns this franchise is losing so much money. read more