The food hasn't been hot even one time I've received food there in the last year since moving home. The workers are always rude, and the order is always wrong in some capacity. Most recently I placed the order before leaving my house through the app. I arrived somewhere around 5-8 minutes later, told them my name, and that I had an order for pickup. "Your order isn't ready yet since you only placed it five minutes ago, but I guess you can pull around." Do you tell people that who place an order at the speaker after they're done ordering? I appreciate that remark, but my order shouldn't be ready since you are supposed to start prepping it when I get there. Furthermore, me placing my order at the speaker versus five minutes before getting there when I placed it. Me doing that only gives you more time to prepare it (which you basically admitted to starting food before the customer arrives) so you shouldn't be snarky with me about that.
Overall, trash service with rude workers and sub-par food that is never worth the price. They also get upset with you for using your mobile app to order ahead, so don't try to accumulate points or get deals. Couldn't tell you much about the "ambiance" inside besides how the workers look at you with a blank stare when you come inside for a sauce they forgot despite you paying for it (avocado ranch).
Needs new management. read more