The gal who took my order was very nice and polite. The food came out correctly. The biggest issue was how long it took. 3 cars in front of me and it took 20 minutes to get a couple tacos and a quesadilla. While it wasn't a horribly long wait time. Seemed ridiculous for fast food tacos. read more

the service isn't good, you don't get what you asked for. the drive through person took forever to take the order. I had to initiate the order because they were too busy standing around talking to each other. then got rude with me saying "what do you want." Will never go back to this place. what a shame. read more

I would give this zero stars if I could. Made an order on the app. Got to the restaurant and the "Manager" says he's sorry but they don't have the item I ordered he can give me something different. I said that I drove all the way to that restaurant to get that item and that I want interested in a different item. Could he just refund my money? He says no he can't do that it's on the app. Ok? How does this make sense? He says they don't have access to the app. He says "this item has been out for over a month, the app is wrong all the time" Ok? Why though? "He gets angry and says "Do you want your food or not?" I said no I don't want something different than what I ordered and paid for, and tbh I never will get food there again and probably never at Taco Bell again. How is this good business? Just keep your app up to date is that hard? If you can't then offer a gift card in the amount of missing items if I don't want to switch to another random thing. Minimally, be nice even if I'm mad. That's your job. Yes, I'm picky that's why I ordered what I like and not what you happen to have available. If I wanted any old thing I would have gone home to eat. Additionally, to add insult to injury, I go into the app to try to contact customer service and get a refund, of course you can't talk to anyone, not even an AI chatbot, you have to take a survey that has zero options that make sense in this situation. Then you have to type out the problem and ask for a refund. This way of doing business is insane to me, I cannot believe people are just ok with this. I would post a picture to show you but it would be a picture of nothing because that is what I got for the $17 they charged me and didn't refund! read more

$23 for two lukewarm tacos, three sips of Baja, and a total insult. Man at the window asked my mom if she was over 55 because she would've gotten a free drink. Totally embarrassed her because she just turned 50 this year. Then proceeded to hand us these dinky cups with our drinks. He said they ran out of their small sized cups and had to get these as replacements. Also didn't give us a receipt because I'm sure we were charged full price. Should've given us mediums and kept his mouth shut. read more

Taco Bell / KFC - Drinks - Fast Food Near Me - Petoskey, Michigan

Yeah so nothing has changed. I've been buying cantina bowls just asking for 2 portions of rice and 3 portions of the meat. You know basically a protein bowl ish. Well nope only got one of each and I payed $10 extra dollars. I'll be contacting corporate line on Monday and I'll be doing checks of all food in the bag before I leave the drive through. Calling the store doesn't seem to matter since they won't answer. read more

Taco Bell / KFC - Fast Food Near Me - Petoskey, Michigan

This place is the worst. I don't know if it's the ownership. The management. Or both. But they are the worst and I am done with this place. The last several times I have ordered takeout, I get home and inevitably at least one item is left off. I live on the other side of town so it's not like I'm gonna run back and get my french fries. I have complained to management repeatedly. Nothing ever changes. There is no excuse for this. They have one job. So now another establishment will get my money. read more

If I could give this negative stars I would. This Taco Bell is disgusting and should be closed down. I've never had a good experience with them. They also obviously fake reviews because there is no way it has 3.7 stars on google. There service is slow you can't even call it fast good cause it takes an hour to get your order and then it's all messed up. The customer service is bad I will say there was a nice guy working register but manager and most the other people are rude and can't run a business for shit. read more

By far the worst fast food establishment in petoskey. Horrible customer service, always getting food wrong. Suprised they are still open.

My experience for the last 5 years has been terrible. Worst taco bell ever. Slow, food sucks. Used to be fine.

You know man, I think it's taco bell. The food is never an issue because it is decent most of the time. The issue is food always being left out. I am usually always missing something to the point where I just pull off and check before driving home, left stewing in the bitter disappointment. The staff is usually polite, and will give me the missing items without charging me again. Just disappointed in items always being left out. Never have this issue with other places. read more

Came here on 6/24 for a crunch wrap. It was phenomenal. The first item I have ever had from any Taco Bell anywhere in the country that looked like the photo. I think other people were annoyed it took a little while but IMO the quality was finally there so I was fine with it. I have been living in Texas and stopped going to Taco Bell because the quality and experience were so bad. This was great. read more

Food was great! Service was fast and the staff was friendly! Brailyn was super nice and made sure we were taken care of :)

Can't listen, got my name completely wrong. Can't spell, didn't listen to order. Missing a bunch of foods on both sides of the menu. All around not a great a experience and wouldn't reccomend. read more

tonight i stopped by taco bell after at 9 hour shift- pulled up at the drive through at 11:30- with 4 cars in front of me with the last at the order box. it took 40 minutes for them to take care of 4 cars.. my order was wrong- i asked for a corperate number and was told they didnt have one- big yikes to the person eating at the window all while handing out food. guess I'll be going to Gaylord for Taco Bell. read more

In Petoskey, this is the only restaurant open past midnight so every drunk and high person in a 20-mile radius congregates at this place for a late-night feast. So if you head here at night be extra careful when driving. read more

Placed a $32 order online. Arrived for pick 20 minutes later and waited in line for an additional 5 minutes. Guy at counter said order wasn't started and there were 5 orders in front of mine. I asked for a refund, but manager said he couldn't do that because Taco Bell online ordering is through a 3rd party. He then proceeded to walk away. read more

Always forgetting items in the order and has happened over 15 times in the past 3 months. This is beyond ridiculous especially to someone who's been a customer for the 15 years. Rude ass workers that can't do there jobs right. So always check your bag cuz the two expo workers don't do there jobs at the window. And they don't Compensate you for the Inconvenience of there mess ups. Should be making minimum wage for the work ethics they have. read more

Horrible.. The tostada shells were stale, little sauce and none on taco or in bag.

Went to get dinner the Thursday night I got a crunch wrap supreme and two bean and cheese and rice burrito and a mango tea first of all the mango tea was out and it tasted water down and the guy wouldn't do anything about it my crunch wrap supreme was not made right or not crunchy and there was not rice in burrito and the shell wasn't made right now going back anytime soon read more

It's Taco Bell, so you know what food you're getting. However, this is the slowest fast food restaurant I have ever been to. My suggestion drive past. read more

While Placing our order, the women taking our order kept mixing things up. it took 10 minutes for her to take our order because we couldn't understand what she was saying. We went to pay at the window and as we handed her the card, she shut the window on us. read more

Good old Taco Bell, clean, fast, and the healthiest fast food around. This one is also a KFC and my grand daughter loves the Mac and cheese (she's only 3 and doesn't worry about saturated fat yet). read more

Taco Bell / KFC - Time for a Number 8 - Fast Food Near Me - Petoskey, Michigan

Don't get me wrong, the tacos never disappoint. But too many times I've gone here and my order gets messed up. I get sometimes they're busy but it happens way too many times. Also, the inside of this fast food establishment is gross. Every table in there is never clean and it just looks so dirty. Not a fan read more

The food is amazing but the service I got from AJ was great. He was super friendly and very nice and a pleasure to talk to. He loves his job and he's hella dedicated to what he does and enjoys his coworkers as well. With staff like that, the quality of the food becomes a lot better. read more

The Petoskey Taco Bell always messes up every order I place. I wish this was an exaggeration, but it is not. Usually they are just missing something from the bag when we receive it. I understand working fast food sucks, and can be very busy. I'm not sure if they have anyone checking the bags, but when we are in a hurry we purposefully do not go to taco bell because they always leave something out of the bag. However we have experienced everything from hair in the food, to meat being on things in shouldn't be, other ingredients being put in we didn't order and drinks being messed up. Which I understand when you are busy, these things happen sometimes. I just hope someone starts checking the bags, it is rather annoying to have to wait in line and then have to drive all the way back around because every time not everything is put in the bag. I usually don't check the bag in the drive thru when they give it to me because I do not want to mess up their times. read more

I've eaten here several times, and every time, the drive thru line seems excessively slow. I've had to wait in line as long as 30 minutes in the drive thru when visiting this location. The food is ok...exactly what you'd expect from a fast food place. just wish the drive thru wasn't so slow. read more

Staff is incompetent. Food is ok when made correctly. Don't bother getting Pepsi because it's usually just watery and nasty.

Asked for full spectrum of taco sauce..... Obtained none at all. What is Taco Bell without any Taco Bell sauce. If i have not asked for a lot or any at all this would be acceptable. Now i have tacos and whatnot that taste bland as dry sand...... Who eats a Taco Bell taco without any sauce..... It felt very incomplete considering the sauce is where most of the flavour is at. read more

Slow service. especially the drive thru. off side is commonly out of certain items and you are just out of luck. lots of drive. thru mistakes also read more

True authentic mexican. There is no comparison. My Spanish is not the best, but I did enjoy what they called the "crunchwrap supreme."

terrible service, slow drive thru ordered 12 tacos with hot sauce young punk at drive thru tells me sauce is in the bottom get to work and he gave me 3 hot!! sauces!!! smiles at me while he tells me that too..... 3 weeks before order 12 tacos again with hot sauce and the dont give me any at all had to stop at store and pick some up!!!! read more