Love a good Taco Bell visit but I would rather drive down the hill to the Taco Bell on Washington Ave to get a build your own box. Allow this to be ordered at your store. read more

Don't go here unless you're desperate. Actually even if you're desperate, don't go here and go somewhere else. The lady taking my order had earbuds on and she kept having me repeat myself during the drive-through order process. Then when I got home, I noticed she gave me somebody else's order. I returned to get my order. The correct order. But they handed me somebody else's order again. I told them this is not my order. Then they found my order. It has been there for quite some time. Because when I got home, the food was really cold. Do not go here. read more

Love taco bell, but I went today 02/26/26 and Got 6 items, they messed up my order, the lady was rude and nice at the same time, i kept my calm and just waited for my food, guess what' they messed it up again!! Instead of my 6 items they gave me 4 now!!!! Dont come here honestly, bad costumer service and they're rude. read more

Mexican pizza looks like crap tried to upsale you on sour cream and that's all I got just half the side. Come on Taco Bell yall can do better than this. Charged extra for this little bit. Yall just lost my business. read more

Taco Bell - Mexican pizza and added extra sour cream. That's what you get for some extra sour cream? Come on Taco Bell yall can better do this. - Fast Food Near Me - Kent, Washington

The BOGO Crunch Wrap deal appeared to be a good value, so I ordered it. The "beef" was a very thin paste with little or no tastable beef. The cheese and lettuce were ok but it's hard to screw up lettuce and cheese, since there is no cooking required. Hands down the worst taco product on the market. read more

1/26/25 1:30-2:00AM - Do not go here if you value your health, seriously. I had just gotten out of the ER with my pregnant girlfriend on our way home just wanting something to eat. After we received our order I checked to see if they gave me a fork, cause they usually don't when you order a fiesta potato, like make it make sense. Am I supposed to eat it with my hands? I didn't get a fork, I proceeded to see my fiesta potatoes not 1 but 2, I paid for extra potatoes and cheese. 1. Was barely given any extra potatoes, maybe like 5 extra pieces no joke, but I wasn't trippin about that 2. They literally gave me little to no cheese like it looked like they just touch the of my potatoes with the bottom of there scooper or whatever. So I went inside and was waiting to talk to someone, the larger built white woman working drive through walked up to the counter and asked what's wrong. I told her I paid extra cheese for these 2 fiesta potatoes. And no joke she looked at me as if I didn't speak the same fucking language as her and then proceeded to shake her head and say no under her breathe. I said what? She said was that a mobile order orr. As if I wasn't going to get my stuff fixed if it wasn't 2. This is literally less than 60 second of my girlfriend and I pulling through the drive through. She took the fiesta potatoes and gave them to a Spanish lady, who then wants to sit there and complain and talk shit in Spanish as if she has any right. And I know she was cause she was talking to her cook and I heard her mention my mobile order, and the cook wanted to look directly at me. I assume she said something along the lines of, the man with the mobile order really came back. (I'm not fluent). I got my fiesta potatoes back with a very generous amount of cheese and went on about my life. I didn't think I needed to check my burrito and Crunchwrap because it was a slight bit heavier than normal. So when I got home and opened 1 of the fiesta potatoes, which spilled as soon I open the container. I cleaned myself up, ate the potatoes, and immediately had an off settling feeling, I told my pregnant girlfriend (whom which already downed their burrito) I dont feel right and walked to the bathroom, and immediately threw up the entire container of potatoes in a single breathe. Like my body rejected something that was going to put me in the hospital, so I just threw the second one away. I drank some Pepsi a few minutes after my stomach settled to get rid of the vomit taste in my mouth, and immediately threw that up too. So I went to check to see if they even made the rest of my order correct, which I wouldn't have ate even if they did. I got a 5 beefy layer burrito no sour cream add rice add beans grilled. I've worked fast food before I don't know how they're set up, but I do know should absolutely not have lettuce in my burrito, that is cross contamination. I picked up and opened my Crunchwrap supreme no veggies no sour scream add rice add beans add potatoes, just to be completely ashamed, the only thing you probably can't see in the photo is the shell was soggy as shit. I then called the building to ask for their General Manager and the lady on the phone I can't do that, i think she said her general manager wasn't there or something, so I said ok can I get their contact information and the lady said no I can't do that either. I just threw the rest of the food away and am praying to god my girlfriend and child is ok. Worst experience I've ever had in my entire life. read more

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If there was a zero, I would give it that. They always get the order wrong and their customer service is so rude. They do not care in the slightest about fur filling the customers needs/wants. The ambience is always an unpleasant one. The manager is also so rude and not accommodating at all. We came here to just get our food and go, they always say they're out of items but the taco bell menu tells a different story. I get if it isn't their fault but then higher ups need to get their accuracy in terms of items on the menu. They tell us that we can order things off the app but if you don't have it at all available, why would I order it in the app? Shouldn't you offer the same things in person/drive-thu? I'm just disappointed to say the least in the lack of service I ALWAYS get from this place. read more

night crew they guy soo rude they give cold food one lady coming from kitchen she argue with us she soo rude she dont know how to talk with customers she need to be learn i never go that store read more

they forgot the beef in my loaded beef nachos and the chips were soggy. how do you forget the beef read more

Taco Bell - loaded "beef" nachos - Fast Food Near Me - Kent, Washington

The food was not good at all, no care take in fixing a persons order correctly or neat. My order looked like slop. I ordered 2 Beef Crunchy Taco's and a Mexican Pizza. I couldn't even bring myself to eat them they were tossed in the garbage. The customer service for taking my order, the young lady was very nice and repeated the order back to me. Maybe re-training would be good for the person or persons fixing the food. read more

I literally spelled out "BEEF" chalupa and she kept saying bean chalupa. I spelt it out again and my even my receipt says BEEF but instead I got beans ughhh no choice but to eat it cause I'm hungry and Already home lol read more

Taco Bell - Fast Food Near Me - Kent, Washington

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Worst customer service ever. The guy working the drive thru was rude and couldn't get my order right. Avoid this location. The kitchen where they prepare the food looked a hot mess. read more

Quite literally the most clueless bunch. They can barley prepare items on the menu as is but if you want to modify anything you are guaranteed to get something worse than what they offer on the menu. I've given multiple chances and something is always missing from the food. If you modify a taco by adding sauce you will get a taco with NO sauce. Lol what? So you take it back and say you want creamy jalapeño sauce & spicy ranch. You get spicy ranch and jalapeños....that was just my recent example. This has happened so many times with anything ordered. Another time they gave us someone else's order in the drive thru. This is why I always check my items now before walking out. I've worked in fast food & restaurants. It's not that hard to follow the screen. But to also verbally break it down for them on what should be on an item and they still can't do that is just sad. What is happening with customer service these days. It has gone down so bad. If you want just food than it's a fine place. If you want food made the correct way than don't get your hopes up. Also if you want to speak someone you have to jump up and down with your hands in the air to get their attention. They are amazing at ignoring everyone at the counter. read more

I actually went in seeking assistance after ANOTHER Taco Bell gave me supreme tacos instead of regular tacos - supreme tacos have sour cream that has carrageenan, which is seaweed! I have a SEVERE seafood allergy, and after eating one taco I got VIOLENTLY sick! Because I was driving, I went to the next Taco Bell I came to, and this unnamed Hispanic man refused to help me, refused to give me his name, said he WAS the manager, that there was no such thing as "contacting corporate" and that he couldn't do anything for me because his store didn't give me the tacos that made me sick- he just kept repeating I had to drive 20 minutes back to the other store. He mocked me repeatedly in front of other employees and customers, and made fun of my seafood allergy, then blatantly lied about the ingredients used. Not only should this man NOT be in customer service, but if he doesn't sympathize or understand the importance of food allergies, he shouldn't be in food service either!!! read more

This is the worst Taco Bell regardless of its good location. Always rushing everyone. My order is always wrong or something is always missing and when I called the manager just said "ok? So come back for it" like if I got time and gas to waste everytime they make a mistake but I get dirty looks when I check my bag at the window. Burritos always falling apart, and beef is somehow always super wet here. read more

I was desperate for a quick lunch for my siblings and decided to go to taco bell. I ordered online the nacho fries deluxe box with a strawberry lemonade and 3 dorito locos tacos and a spicy potato taco. When I got the food, I decided to take a sip of the strawberry lemonade. It was very very watery, no lemon or strawberry flavorings and it wasn't good. The nacho fries were so old and they definitely should've been discarded. I had food nacho fries the last time I went but the ones that I got should not have been sold. Super crusty and dry. Same for the potato taco. The potatoes weren't fluffy like they used to be and were curled up, dried out, stale potatoes. On the plus side, the dorito shells were really good, and they added a heaping of sour cream to all of them. Whoever made the tacos, good job. Whoever worked on potatoes, do better. read more

Usually, this location isn't too bad. Tonight, I made an order on the app and they missed one of the items. I didn't notice until we arrived home and attempted to call them. No answer - I tried several times over a few hours. They won't pick up their phone here. I wanted to arrange for a credit or refund on that part of the order not received. I hope they resolve it tomorrow when I'll need to go there to attempt to resolve it. read more

I had to subtract a star. Honestly, if you're going to offer both Taco Bell and Pizza Hut products, you probably should have at least one on hand just in case someone orders it. Statistically, the pizza is never ready and I end up having to wait in the parking lot until the 7 minutes elapses. On my last visit, yet again the pizza was not ready so I waited the 7 minutes. Then one of the workers had to come outside in the ran to tell me that someone forgot my order and hence a pizza was never even put on to cook. Although the worker was very polite and apologetic about the error and offered free items, my hunger was not satisfied as I didn't have my order. So I waited another 7 minutes and hurrah my order finally came. I could rate lower but I am really giving you the benefit of the doubt as I was really really hungry. I will give this place one more chance, then I'm gonna have to quit this Tb/Ph. read more

Taco Bell - Happier hour? - Fast Food Near Me - Kent, Washington

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The worst taco bell on planet earth. Customer service sucks. Prices for what you get are stupid expensive. Better off eating a can of dog food. They do not let you order at the counter. Where did Customer Service go? They want us to touch those computer screens that everyone else has. Do they not realize how many people do not wash there hands? What if I only could pay with cash? They want to do a half ass job. They can put my trash in the garbage!!! Not ever going back into that establishment. Food was awful. They can't get a order right. Six employees that's alot. These kids make 18 to 20 a hour and they can't even take a customers order anymore. They had a special of fb and they do not even offer it. Why broadcast a special if it is not even available. Nice scheme to get customers in your establishment. Then it is not available. The restrooms were a mess. Six employees and they can't even keep the place clean. The parking lot had garbage in it. Maybe try working for your money. People pay good money to eat there. Good money for the cheap food they offer. This place is a joke. I will not be returning. Do yourself a favor and avoid this one in kent on 240th at all cost. They have no customer service skills. No customer equals no jobs for the younger generation. So either offer some customer service or your establishment will go under. It looks to me like it is already. Go fuck yourself read more

Wanted an evening snack with my kiddos and hubby..Encountered a rude drive thru worker. He messed up my order and wouldn't give me the drinks I ordered that comes with my food..then proceeded to get an attitude. Won't be going back there. read more

Some of these reviewers need to lighten up. It's Taco Bell. You go here when you're drunk and everything is closed, and then you pay for it the next morning. And probably afternoon. It might even run on into the evening. (Get it? *Run*?? =D) The employees are typical, the food is typical, the building is typical. If you're looking for Taco Bell, you found it, amigo. read more

The employees here are very standoffish and don't really like talking - they're also a lot slower than other TBs I've been to. Oh well, They get the job done. read more

I placed a to go order from grubhub 4 crunchy tacos with extra beans, jalapenos and hot sauce and instead I received 3 regular soft tacos and 2 shitty burritos and some dried and salty as fuck crappy corn chips. Also asked for some hot sauce packets on the side but not received. I am fairly certain here some idiot stoner kid fucked up my order. Not ordering crappy food from this place again. Fucking Taco Bell is cheap as fuck but even then it's prices have been inflated 250% since Joe Biden destroyed our economy and it's employees don't seem to give a shit. So fuck you Taco Bell. No more from me. read more

If I could I would give them 0 stars. I placed a Mobile order to this location and came to only find out that their lobby is closed. So I had to join the drive thru line where I waited OVER 1 HOUR! Their wasn't even that many cars but they were incredibly slow. When I finally made it up to the window they said the couldn't find my order. I ask if they would make it for me he said no and I would have to join the line again. I asked for a refund and he told me he couldn't refund me. I had reached out to Taco Bell multiple time and never heard back and never got refunded. Do eat here they don't care about their customers. read more

For Taco Bell standards, this place isn't too bad. It's a high traffic area so their inventory is probably restocked often. I like the chalupas and the friendly drive thru employees. Great for a late night snack. read more

Well if you $#$%^$ would do your damn job correctly it be a damn miracle no hot sauce as requested an no napkins try not jacking your mouths an fucking listen morons read more

Both my boyfriend and I got food poisoning from this Taco Bell don't order the steak chalupa. And if you end up receiving steak chalupas after ordering the beef ones, throw them away read more

Worst taco bell ever. They gave me the wrong food on 8/27 at 1 am, drove home saw that it was someone else order. I drove back and the drive through girl wouldn't say anything I pulled up showed the bag she took it handed me the food and slammed the window didn't say sorry or anything. I honked she opened back the window and goes ya? I said who's the store Manger she goes why its a accident. I said whose the store Manger she goes I don't know and closed the window on me.shes super rude and needs a write up. read more

This location should consider opening their lobby door for deliveries. I am an Uber driver and I always have to wait long period of times in the drive thru sense their door are always locked. Perhaps you should have long lines if you open your doors for deliveries at least ‍ read more

I just went there and ordered crispy chicken wings and was told they don't have it. I was ok with that and I told him I'll just order a burritos and he said we're not taking orders right now. I don't know if it's rudeness or laziness so I just took off read more

I've been to this Taco Bell plenty of times and honestly lately its been pretty terrible. I've ordered food and was charged for it and wasn't given the food. I've had incorrect orders been placed as well. I'm not really sure what's going on but I'd recommend going to a different location. read more

I stopped by here a couple of weeks ago completely starving. I really don't know the Kent area well, so I stopped at the first sign of fast food. I ordered a couple of tacos and some fiesta potatoes. When they handed me my order, they said I needed to pull around front to wait for the fiesta potatoes because they weren't ready yet. So I pulled to the front and waited. I peeked in the bag and saw a nearly full bag of potatoes in there already. So, car windows open, purse on the passenger seat, I quickly walked inside just to say thanks, but the potatoes are here. They told me they hadn't completely filled the bag with potatoes and that they would give me an additional entire bag. I declined, because really...the bag was basically full already. They insisted I wait and that it would just be a minute. I stood there waiting and waiting, nervously watching my car with the windows open and purse ready for the taking. I think I stood there at least 5 minutes before they gave me the new bag of potatoes, which I never even wanted in the first place. I don't know why I didn't just leave, but....I didn't. They were really polite about it, so I felt bad about just ditching out. New bag finally in hand, I got into my car, annoyed. I drove to my boyfriend's house and finally started chowing down. The new bag of potatoes that I had been waiting for all that time? Ridiculously overcooked - after all that waiting, they went straight into the trash. URGH! On the plus side...the entire meal cost like $3 bucks. So it's not like I wasted my life's fortune waiting for these overcooked potatoes. But it was a pain in the behind.... read more

When I used to live in the South End, I would frequent this Taco Bell / Pizza Hut pretty often. It's well located, provides decent food (for Taco Bell) and has a very friendly staff. Unfortunately, the Safeway moved out next door, and some Dollar Store moved in. Ever since then the place seems like it's going downhill. I don't know if the neighborhood turned into the ghetto, or if I just got used to living on the posh Eastside. Either way, it doesn't feel entirely safe. PROS: Cheap eats. Friendly staff. CONS: You might be murdered. read more

Generally not bad, the food is great but the drinks could use some work. The iced coffee especially, tasted like absolute ass. Overall, great place to go for a light meal but nothing too filling. read more

This location has had major quality issues the past two or three times I've gone, to the point where it's barely edible. I get that it's fast food but things are so damaged/ messed up it's almost impressive. read more

The entire order was incorrect except for the drink. I ordered one of the combo meals and the only thing they got right was my drink! read more

Trash and the drive thru girl is a *****. Bro forgot my hot sauce messed up my order had me drive thru again and then still messed it up and had an attitude read more

As far as Taco Bell goes, this is one of the best quality I've had. Normally, I wouldn't be moved to review, but the service of the staff here was exceptional on my stop in. Particularly with an elderly woman who was having difficulty knowing what to order while being berated by her adult granddaughter, it was hard to watch this poor woman be treated so badly. But all the staff were very patient, warm, and kind with her, and went out of their way to make her feel welcome despite her granddaughter being a massive b. Shout out to everyone who worked this shift and handled that delicate situation with grace and compassion. read more

I think the drive-thru people were hungrier than I was. My number 6 combo was missing a chalupa, and it looked like they never bothered to wrap anything else properly. Whatever. I guess I can't expect the night shift to be as pleasant as the day people I normally interact with. Small communication problem to begin with. (I had to repeat my order twice before she understood. Yay America). Plus, "Number six combo with baja blast" probably translates to "Go ahead and eat my food, not like I'm hungry anyway" in Spanish. Please hire people who don't steal. What would have happen if I had ordered nacho fries? read more

0 stars. First time getting a little pizza for my child here. Make sure you clarify that you want unexpired food.