Been a long time since I ate at a taco bell but I stopped by for old times. The lady before me ordered a chicken quesadilla and got a steak quesadilla. I ordered a taco with no cheese, and when I opened it later in the car, it was packed with cheese. very good, taco bell. read more

This one has gone so downhill use ti be good now it's the worse. Food inconsistent lobby always closed which makes it impossible when you have a work trailer to use drive thru and drive thur line takes forever read more

ontop of having a negative attitude an hour before close. Got charged for supereme tacos and did not receive.

This is the worst fast food place in town they cant even get the order right! Terrible service. Do not go here

BY FAR THE WORST TACO BELL I HAVE EVER BEEN TOO!!! I went to this taco Bell on Friday, Oct 19 around 5 or 530. My family had a busy day and decided to grab a quick bite... Boy was that a bad choice. When we first got there, it wasn't busy, three customers inside and alot more workers. I order our food, which was rather simple I thought... 2 chalupas, 2 quesadillas, and 2 cheese roll ups.. I guess it wasn't... We didnt receive our food for 20 minutes!!!!!! Finally I went up to the counter and asked if they had an ETA, this is what really pissed me off.. some young girl, maybe 20, 21?? Who was the manager responded "well we are super busy, but it shouldn't be much longer." Like seriously??? I literally watched the drive thru being served before any of us inside!!! About 5 minutes later, they called my name (finally) when I brought the food back to the table, the food was wrong!! By is point, I was about to flip! This was the most horrible, despicable, fast food restaurant I have ever been to!!! I wasn't expecting 5 Star service, but I have worked in customer service for 10 years, and the service I received that day was not even moderately appropriate!!! I should have been served within 10 minutes... I should not have to witness ten vehicles in drive thru get their food, when I ordered long before then!! read more

Seriously horrible. Stale AF taco shells on EVERYTHING and food was like it was from days ago. Save yourself and go to the jack in the box next door. Will never be returning and I'm a BIG Taco Bell gal. read more

I don't normally go to Taco Bell but tonight my daughter had a craving for a bean burrito. First we stood there, no one even noticed we had come in. Then the young man who took our order really needed to go blow his nose. It was hard to order after looking at that! He had gloves on as he just came off the food line. He counts my change, bills and coins, and then goes right back to the food prep line. I cannot believe what I am seeing after after handling money. I call him back to the front and request that he change those gloves and put new ones on before touching our food. He seems disillusioned and honestly I am not even sure he did. My last trip to Taco Bell.....ever. read more

Grub hub nor this Taco Bell location ever pays attention to the sauces you request. They NEVER give them with your order. You can request but will never receive. WHAT A JOKE! Do not order from this location with or without GRUBHUB! read more

First time to this TB and will return, new to the area and did not screw the order up. BRING BACK THE CHILITO (Chili cheese burrito) mmmmmm. read more

We love Taco Bell. One of our favorites on a busy night like tonight. My husband orders food and brings it home since our kids and I are at a late night gymnastics practice. We get home and sit down to eat and seriously the tacos are terrible! This happens every time and no matter if you ask for extra cheese or for the food not to be sloppy it still always is! But since it's so close we still unfortunately always go back. Taco Bell, please please please stop being so sloppy and add more stuff!!! Like more cheese less lettuce ‍ read more

been several times. when ordering a taco you get a very small amount of meet. little cheese and lettuce. im paying for this, dont screw me!!!taco bell in gardnerville are cheap pikers.. read more

Fast food is fast food, I don't expect 5 star service but I do expect decent customer service. Those running the drive through are always polite and inviting. However it seems my order is always messed up. I visited the drive through tonight and ordered dinner for my family of four. She hands me my food, I quickly glance in the bag and hurry out of the drive through line as there were people waiting behind me. After a 25 minute drive home, we sit to eat and notice FOUR items are missing from my order. I immediately call the store to let them know what happened. The manager Angelica answered and was rude from the start. "Okay you can come get more" I tell her I don't live close and I can't make it back tonight. She had an attitude about it. Then I ask if I could stop by tomorrow to pick up a gift card for the total that was missing. She responds "nope, we don't do that" and stays quiet. Like OKAY THEN WHAT THE HELL DO YOU DO!? Doesn't offer any type of solution. She's probably the most incompetent supervisor I've ever come across and her nasty attitude is probably why she's stuck working at Taco Bell in her old age. If I ever visit again I'm going to have to park and walk in so I can babysit them and watch my food being made to make sure things are correct for once. read more

We normally let wrong orders slide cause we've been coming to this Taco Bell since we were kids, but this was one time too many wrong orders of "how can you mess something that simple up and still ask for 15$ an hour" and we decided to take it back for once and this is what happened. Between 3:45 pm and 4:10~15pm on 2/14/2022 We order two beefy 5 layers, get to the window, the order was quick, the gentleman with the neck tattoos (is always polite and has great work ethic) gave us our order. Once we got to the park down the street and started looking at the burritos we realized both beefy 5 layers had a bunch of lettuce stuffed into them (they dont come with lettuce) and one didn't even have the nacho cheese in it. We came back not even five minutes later, explain to the young boy over the intercom that we were just there and have a messed up order and we'd like to get the right one. We get the window where he apologizes and says it will only be a minute. Five minutes goes by, then this rather large blonde woman in plaid (Who has been previously seen tossing ice cubes onto the floors) comes to window asking in a snarky tone what we needed, we explained the situation, she then asks for the bag to check the burritos, as my husband is going to hand it to her he is mentioning what was wrong with them. She steps back as if offened then she denies wanting to check the burritos anymore saying in a rather rude manner "that isn't right cause I made them" Slides the drive thru door closed and walked away. She didn't even look at them to prove herself wrong. This whole situation would've gone differently. She left us waiting, then went back and we watched her through the window start ranting and pointing at us to a younger girl, it took her longer to make the burritos right the second time (extra four minutes) verses the mess of not beefy 5 layers she carelessly served us with the first time that she couldn't even bring herself to own up to a easily fixable simple mistake in a civil manner. She had that other girl then bring the burritos to us with a smug look on her face. That is absolutely inexcusable and unacceptable behavior (that calls for termination of employment) from her for too long, is a perfect example of careless poor work ethic that has made that Taco Bell go downhill and ruin the service quality of the company. read more

phone number doesn't work. won't answer to the drive through speaker. husband had to walk up and knock on drive through window because they were playing music so loud and not paying attention to people trying to get food. read more

What to say, this is likely the worst location I've been to in multiple years. The staff have no customer service skills, almost everyone is seemingly untrained, and over five times I've left the drive-thru missing one or more items. And on top of that; if you show up any time after maybe 3:00pm you're gonna be waiting 20 plus minutes for your food, no matter the offset. Management or corporate or someone needs to step in. read more

They made me and my friends talk about stuff that we've never talked about.i love then sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooiooooooooooooooooooo much read more

They just never get my order right! Very simple, extra red sauce and onions! Yesterday, they got it backwards, no sauce or onions at all!

Its your typical Taco Bell, drive through does not take forever but they consistently get orders wrong. I have ordered and paid extra for somthing and not got it, or been shorted two or more burritos. Once I was missing an entire combo except the soda. So I will look through everything and make sure what I got what I ordered and paid for every time, I dont care if I am holding up the line...if they could get my order right I wouldnt have to do this. Sometimes the beans are waaaay too salty. read more

Messed up my order had to go back to get the item they for got and they give me the wrong item the 2nd time 3 times I had to say double chalupa . The day crew is better then the evening crew read more

Last night a around 9:00 I came here to get late dinner for my wife and myself. The drive thru line was long but I decided to go for it. When I got to the order terminal, there was a sign saying they were out of co2 for the drink machine. I thought that was strange but I had decided to just get ice tea. Thay proceeded to tell me that they were out of that as well. I was told all they had was water. I asked them if they would discount my bill. I was told no and that it would be full price. I could not back out of line so I was stuck. I find this to be very upsetting and I will be contacting the taco bell company. They could have taken a small issue and made it better for the customer but decided to screw the customer. What is even worse is that we live where people on a road trip can get something to eat or gas after 157 miles of mountain driving only to be told they would not have something to drink with their meal. read more

This Taco Bell location has to be the worst one I've been to yet. My family and I have visited this location off an on for 10 years. But during this past year or so we rarely go there anymore. Something has changed. We're not sure if it's under new management or that management is hiring lazy, incompetent employees, but our visits to this location have been very infrequent lately. I am not exaggerating when I say that 2 out of 3 times when I order at this restaurant, I receive either lukewarm or cold food, food isn't fresh or not prepared as I requested, they are out of ingredients or something is missing from my order. It's getting ridiculous! All around them they have competition-Jack in the Box, Round Table, Burger King, KFC and Subway. So far Jack in the Box right next door to them has been better. Sure, they mess up every now and then (no place is perfect) but not NEARLY as much as Taco Bell has! Get your act together, Taco Bell!! You are losing my business!! read more

We just waiting in the drive thru lane for 30 minutes trying to get food. When we pulled up to the window there was a young high school aged boy working the register but doing absolutely nothing but talking to some girl that was obviously doing nothing herself!! I know it's supposed to be fast food and the children that work there should probably grow up and learn some adult skills! Like multi tasking!! I'm calling the manager tomorrow! This is shameful. read more

Its Taco bell, is there any other fast food place that had better tacos than here? Nope.

Very polite and always love the ranch and Dorito tacos:) my order was messed up but I got a free meal out of it from the manager. Will go back. read more

What can you really expect from a fast food place. Sometimes it turns out ok and other times it epically doesn't. This place more often is the latter. read more

This Taco Bell is terrible. They cant get orders right at all and the food is gross. Ill stick with Super Burrito.

I have been through the drive through many times and they always miss items and I have to come back !! The quality of this place is poor at best . I believe that this is not a company store because they skimp on portions . I am bummed because Taco Bell was always my favorite fast food . read more

Tonight I went to my local Taco Bell with my boyfriend an as we were eating employees an their friends were all goofing off an acting as if they weren't in their place of business well in doing so they had broken a bracelet that flung across the dining area an to our table . Fell in my hair ,On our tray we're we still had food an baffled by this we waited for an apology but all we got was a group of immature children laughing an no apology till after I said Something an even then it was filled with laughter . Once we had spoken to the manager on duty you could tell although he was embarrassed to get such a complaint although you could he had gotten before.He did nothing to rectify the action an continued to allow the rowdy employees an friends to stay in the restaurant. It's not hard to PRETEND to do your job correctly. They are all teenagers an I understand when your friends come in you want to be silly but it is a place people come to eat an the last thing they want to deal with it's rude , incompetent, rowdy teenagers who show no respect for people around them . read more

Turns out my card declined 3 times because the cashier entered it wrong 3 times (manually). I called the bank. She was very happy to tell me that it had declined. I did not appreciate her smirk and genuine expression of satisfaction. I think it's time to start eating healthy and to stop paying money for crap. read more