Well, might be a one and done Taco Bell! Can you say false advertising? Went to order the $7 luxe box at this location and were told they didn't have that but they did have a $9.99 box. So we ordered that and when we got it home guess what? It had the exact same items as the $7 box they advertise for $3 more. That's 43% more $. So for now, shame on you Taco Bell and you won't get a chance for the shame on me part. Frankly I don't know how they get away with it but they do. read more

Just wanted to grab a little something to eat my family's packing so I went to Taco Bell and I wanted to try the new chicken nuggets and OMG so freaking bad. I made a review a couple of months ago and I actually thought they were getting better at this location, but I don't think so at all. read more

Taco Bell - This is the hard rock chicken nuggets I got - Fast Food Near Me - Foley, Alabama

What has happened to the fast food business'? Seems like none of them are any good anymore. This place used to be a really special place to go when I was young. Food was always hot and appetizing. Nowadays, the tacos look like they are tossed in a bag. Not caring if the shells are cracked. Beef looks more like hot dog chili. Food is cold. We should all quit going to these places til they straighten out.... read more

Terrible last two visits not sure why I went back, it's like they throw everything in a bag them shake it up for good measure. Place needs a lot of someone who knows what's going on. Won't be back. read more

Taco Bell - Fast Food Near Me - Foley, Alabama

This place cannot get an order right. At this point, I honestly think it is premeditated theft. I understand mistakes happen and all that. However, when 3 out of 4 trips to this location end in an error on their part, that is an issue. read more

Food is ok, for being Taco Bell, however service is extremely (sloth) slow. I ordered in kiosk as is mandatory, waited probably 20 minutes, still no food. Checked with employee, she said my order, 3 tacos and 1 bean burrito (not complicated) was on page 3 of orders, would be a while. Several people that came in after me got their orders. Waited a while more at dirty counter and stool. I asked again, employee said they were working on it. Total time 30-40+ minutes. If you're in no rush, have no life, this is the place you can go to die, just be ready to wait. read more

Nah bro they gave me a quesadilla with only one section with chicken . It was supposed to be a whole chicken quesadilla read more

Taco Bell - My quesadilla - Fast Food Near Me - Foley, Alabama

If you are buying someone toco's for Christmas in June, then this Toco Bell is ok. They are so SLOW that it will take at least 6 months to get your order ( or so it felt like it) Food was ok but not worth the wait! Not sure about the workers because no one said a word. Music was so loud that I couldn't hear people talking at my table. I've had a lot better Toco Bells, so I guess it's just this one that needs help! I ordered at a station on my own so I know my food was right. read more

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Lady with red hair was SOOO RUDE. When i asked for her name they refused and claimed "no one with red hair worked there". Also made our food horrible and soggy. We ordered ahead for a reason and had to repeatedly ask for our order and was still missing items. Do not come here the service and food was awful. read more

Came in and got a Chalupa for my boyfriend and 2 packs of Cinnabons. I told one of the associates I'm missing one of my packs and she asked me if I bought 2. I said I thought I did, but I didn't know because I didn't even get a receipt. When I bought the cinnabons I asked the guy at front counter to make them fresh because they were cold last time. Still came almost-cold and manager gave me an excuse as to why the inside is SUPPOSED to be cold. The associates wouldn't listen to a thing I said and have no respect for their customers. read more

I placed a door dash order from this Taco Bell. Everything seemed normal until I got a message from a dasher, saying my order was "stolen" -Taco Bell staff. They then were remaking my order. After 2 more door dashers telling me the same thing, the arrival time got pushed back 2 hours. An additional thing stated from management was "I had to place the order again and cancel it to start the process over again." Now we all know my order wasn't stolen. Either they took it for them selves, or gave it to the wrong person. I also called the store, and the man had an attitude. Very poor management. read more

food here is very good however, me and my sister have both had separately bad experiences. There was one worker who gave me and my sister problems from the jump disrespectful at the ordering window disrespectful. I'm giving two stars because there was one worker with long black hair who was very respectful although I'm sure she's stressed. It's very great at her job and customer service the other one however, needs to get gone because she's gonna make y'all lose business. Not only to mention she did not give me a receipt and happened to leave out my dessert that I paid for. the building was closed so I was unable to go inside and get a refund and the building was wrapped around, so I just paid for nothing. Love this Taco Bell. I don't want to have this upcoming here because of bad employment read more

The management staff was extremely rude. Donovan could not have been less helpful and more disrespectful on the phone. He should not be allowed in the customer service industry. We ordered online and were told "it's common sense to have a car" when we couldn't pick up our order in the drive through because we walked as we were visiting from out of town. We didn't end up getting our food, and paid simply to be yelled at by the Taco Bell staff. I will never be returning to the Foley Taco Bell. Avoid at all costs. read more

ms shirley hooked me and my hubby tf up. quesadilla was cooked to perfection, every shred of cheese was melted (safe to say i've never experienced that before). My grilled cheese burrito was literally steaming. you got me tbell, i camed. read more

Went through the drive through, had a moblie order and the service was great. Refreshingly pleasant employee, thank you sunny! She also gave Me and my girlfriend both a coupon for are next visit! 10/10 highly recommend stopping here if you are looking for good tacos and good vibes read more

I mean.. it's taco bell, they sell tacos. There's staff, they don't do much. There is also music, it's fine. Would not recommend for lactose intolerant people, unless you're a masochist. read more

There was no one at the register. You had to use the order machine. Ordered Off the vegetarian menu. It showed a five layer burrito. Come to find out it was the beef five layer burrito so when I got my order all I received was a tortilla with a squirt of cheese, a little sour cream, and about six smashed beans inside. And they still charged me to $2.69. What a shame. Taco Bell is one of my daughters favorites. read more

Tia is the bomb, what a great asset to this new building! Awesome service and extremely friendly. Every person that works at this Taco Bell should train under her. read more

Love taco bell their food is so good , can't go wrong with a nacho bell grande and a baja blast.

Never rate fast food joints but this staff deserved it. Went by for lunch on 12/29. I always give the most complicated orders (vegan) at when I go to Taco Bell and most franchises only get it right about 20% of the time. These guys got it right and the burritos were stuffed with food too! The lady taking my order was super friendly and even gave my dogs a treat, which has never happened to me at a Taco Bell before. My fiancée said the bathrooms were impressively clean. I will go out of my way in the future to go to this franchise. They're setting the bar high. read more

It is a Taco Bell. You get what you would expect. All of your favorite Taco Bell items. The night crew helped me out before a long drive home after a late soccer game. They let me into the restaurant a few minutes after dinning room closed so I could use the restroom. Thank you!!!!! Really nice to see a crew go the extra mile. Food was good too. Gotta have my chalupas and chicken quesadillas. read more

Every table Dirty, Unfriendly Staff, We ordered on the Kiosk and they Still Didnt have our order Correct. This Location seems to Be a Hot spot, You should Definitely Clean It up and Get better staff! The Bathrooms are HORRIBLE!! read more

Taco Bell - when u ask for no Sour cream on the meal, but they Decided to be funny. - Fast Food Near Me - Foley, Alabama

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Have been stuck in the drive thru line for 40+ minutes. Can't exit due to layout of lot. They are taking one order every 8-10 minutes or so, having customer pull up to window and pay, get food, etc, before taking next order. read more

I was just told at the drive-thru window after ordering $33 worth of lunch that I could not add aside of guacamole. She told me I would have to drive back around and go through the line again to get guacamole. I hate that freaking Taco Bell. read more

Sad when I have to wait in a 10 minute line only to learn they don't have tomatoes for their menu.

Rude clerk- incomplete order - no communication - no attempt at rectifying her own mistake. While ordering I noticed the clerk rand up my order wrong in the drive through. Before driving away I attempted to get clerks attention and correct what I saw was on screen. She ignored me and I eventually had no choice but to drive ahead. When I pulled up to the window I told her I saw the wrong order on screen. She closed the window however, me and my passenger could hear very clearly what she was shouting back to the kitchen. Her and the cook then had a very loud discussion where she explained that I wanted to change my order. She told the cook I just changed my mind when that was not the case. When I held my ground and said I just wanted my correct order she closed the window again to have a very vocal discussion making me out to be a difficult customer. Eventually she opened the window with a new order total. I assumed it was corrected. She took the payment and then handed me the bag. It turns out She just took off the incorrect order and didn't communicate any of this to me. I sat at the window and she rudely asked what she could help with. I explained my order was not complete. She said she could not complete it because she couldn't ring up anything new at the window. I decided to cut my losses and leave as a huge line had piled up behind me. It was uncomfortable to hear someone misrepresenting what happened as to not take any accountability for her own mistake. 12/18/2021 4PM read more

Oh my god. I got in line at 9:47p, there were 2 cars in front of me. I got my food at 10:30p there were 4 people on the line and 8, yes, EIGHT cars that were backed up behind me when I pulled away. They were taking one order at a time and making it. If there would have been a way for me to leave, I would have but once you're in, you can't move. Get it together, you just wasted almost an hour of my life!!!l Holy freakin crap! I thought, "at least the orders right", WRONG. I ordered the Steak Nacho Box and there's NO STEAK! See the picture, beans, cheese, sour cream and tomato. Seriously, get rid of that whole staff and retry. Read the previous reviews, they all say the exact same!!!! I tried to call but, of course, no one answered. read more

Taco Bell - Fast Food Near Me - Foley, Alabama

Dirty, floor and counters. Drink station was a mess. Not a dry spot to set my cup down. No forks. They did get our order correct and the food was okay. Tea was the color of ginger ale. read more

Taco Bell - Fast Food Near Me - Foley, Alabama

After finding out my $60 order was handed off to the wrong person, they were able to remake it but soon found out when I got home that half of my order was missing :( read more

Rudest staff ever. First, Camilla told me they couldn't do big orders due to them being understaffed, I needed about 12 items. When they brought me my order I pulled around and checked and I was missing two items. I pulled back through the drive thru-the inside was closed- asked them for the two items I was missing and they groaned and asked for all my bags back and rummaged through them to make sure I wasn't lying I guess. I have been in the Restaurant industry for 5 years and once food makes it to the customer it is not allowed back in the kitchen. After telling me I was wrong, and was only missing one item they gave it back to me. I asked for some mild sauce and she slammed the windows and I could hear her talking bad and complaining about me. After waiting for 45 mins, for a simple meal for me and my cousins, I will NEVER go back. read more

Fix the wait time for the drive through (20 minutes for five cars) and I'll fix the review. Hire more staff if need be! I just watched three cars behind me turn around read more

Tonight I went to Taco Bell in Foley, Alabama, looking through the doors and windows. The inside was full of people enjoying their meals. As I was sitting in the drive-through line, which was really long, I decided okay I could probably get my food faster if I went inside, so I got out of line , parked my car and attempted to open the door and it was locked so I walked around the building to the other door and it was also locked, there were no signs posted stating why the doors were locked and the hours posted on the door said they were open from 9 to 9pm right now it's only 8 o'clock and there's a ton of people in there. I'm not sure if you're short staffed, but you should let people know why the doors are locked if you have a ton of other people on there. This doesn't look good for business. I had to unpack my car and get back in line and wait even longer since I got out of line. read more

I see this Taco Bell has overall bad review. If I could give them 10 stars I would. We have 13 people with us on vacation and ordered 63 items, $120 worth, most of which was custom. EVERYTHING was accounted for and correct. On top of that the people working were as nice as could be even though they were slammed with customers and just got a huge order dropped on them. Most people rush to leave a bad review and not enough talk about the good things so I wanted to make sure I shared my experience. read more

Laquilla has helped us out every time we visit. We love her friendly personality. She's a great multi tasker and very attendant. We just know Taco Bell is always going to be amazing because of laquilla. read more

If I could give it 0 stars I would. Not in my entire life have I had to wait 40 minutes for Taco Bell. This place should not make you pay upfront and only when your food is given to you should you get charged, that's how ridiculous it was. And you'd think with how long it took, the food would be exceptional- yeah that wasn't the case. It's obviously not a super high bar it being Taco Bell in general, but the food was luke warm and just ok. Will not be returning to this location and from the looks of it it should just be shut down completely. read more

Really your average Taco Bell. I got what I expected when I came. Workers were fast food quality, which was to be expected. It was clean and fast despite the amount of people there. I tried the Mango Whip Freeze and it was amazing. I usually feel bad after eating a meal then a desert, but I was oddly satisfied. If your contemplating getting the freeze, go for it! Just don't get the large or your gonna feel bloated. read more

I was in orange beach for the week and was craving something over than seafood, so naturally I headed over to the nearest Tacobell. My order was simple: 2 soft tacos with no sour cream and no tomatoes, and side of seasoned rice. The drive thru screen displayed my order correctly. When I got my order I received 1 taco with sour cream and tomatoes and the seasoned rice was cold as watery. Customer service was awful and they were very rude. read more

Probably the worst Taco Bell I've ever visited. Decided to dine in due to the line wrapped around the building. Upon walking in we were greeted by another customer who was leaving that said, "Good Luck!" Took about 5 minutes before we were told to order at the kiosk. No one was standing in the front to direct anyone to use the kiosk at all. I personally had to help another guest order because she didn't know how to work it. Food was mediocre but what do you expect from a chain? My only complaint was the service, no one looked like they wanted to be there and no one was accommodating to the customers who didn't know how to use the kiosk. read more

me and my girlfriend keep getting sick from their tacos and ground beef. some one is not fallowing health department safety rules. i seen them not have soap in their bathroom before. it could be from employees not using soap after taking number twos. or they serve old meet. or undercooked meet. i can't eat here anymore. we had doctors say we had ecoli infection after eating taco bell. somebody should sue them or i will. read more

I won't ever go back there again. Only required to put one scoop of meat on tacos or less. Also I know three people who got food poisoning from there. Just don't go. read more