They were super kind and gave my kids 2 free drinks since i forgot to order them! The food was not messed up and i always get treated really good here! read more

This Taco Bell is horrible. They keep their lobby locked. Always, only 3 or 2 people working. If you place your order through the app after you pay then it tells you to jump in the drive thru and wait your turn. Food was not warm and flat. Avoid this TB. Delavan has many other eating options! read more

Caleb was amazing and understanding when I explained my problem that i had from my visit before, the crew that he had were amazing and friendly too!! We need more employees like these guys 100/10 experience read more

Josh was extremely helpful when it came to picking up multiple dash orders! love the turn around the team is making at this location

Ordered a dirty baja blast and got a regular baja blast. The inside typically has dirty and sticky tables, but the service tends to be okay.

Their freeze machine never fucking works. Don't offer something if it doesn't work. I have been trying to get a freeze for the last 2 weeks and every time I go it's broken. Ridiculous. read more

The times Ive gone through the window they ALWAYS forget the sauce when asked, and never put napkins on to go bags.

Sitting in line for close to 30 minutes. The lady behind the speaker says you can always drive to Elkhorn or Lake Geneva. Maybe she should look for a job in either Elkhorn or Lake Geneva read more

We came around 7:30, and ordered a few things, while ordering, the person taking our order, told us that "for next time" we needed to go inside and order because "that was a lot he had to make". I would completely understand if we were to show up ten minutes before close and order a bunch of food, but we were there hours before then, and we were the only people there. Overall just very disappointing how we were treated, the person handing out our food basically shoved it out with an attitude. I understand it may have been a lot of food but there wasn't anybody there besides us. Disappointing. And adding on to that, there are four other staff members inside just standing around not doing anything. read more

First of all to start, I would love to do the real review that was on the receipt. But that would require me getting a receipt. Secondly, I might do the drive-through didn't get any napkins or silverware. How am I supposed to eat in my vehicle without any napkins or silverware I don't know who's in charge of this location, but they need to step it up. Management clearly does not have a hold on the store or care I'm getting tired of cold food not getting what I asked for and not getting common things like utensils, napkins, and receipts and several other reviews have said this location does have a good day, but they also have terrible days. As a consumer, I do understand that labor is hard right now, but maybe try to keep quality employees that you do have. read more

Was tasty and good service, my order was one of the value meals Mexican Pizza, walked in to place the order to go, gave me time to see the latest combo's read more

The tacos here are great, but they keep me on the toilet too long. Sometimes the tacos are great, and some times there mushy. I recommend it

Taco Bell better count their days yall put no meat in any of my chalupas nd tacos . made a 5 layer bean burrito a 6 layer burrito. not cool dude -_- read more

New building but still complete trash food! ZERO meat on your food!! Everything just tastes rotten and fermented. HUGE waste of money!!

Food is average for a taco bell but the drive thru is allways extremely slow! If you eat inside, often the tables need cleaning. The employees are very nice is the possitive. read more

This is probably the worst Taco Bell I have ever been to. It is obvious the employees do not enjoy their jobs. The drive thru is always extremely slow, so the last time I came here I decided to go inside instead. Big mistake. The wait inside was longer than 20 minutes and the line was almost out the door when we sat down to wait for our food. While everyone in the restaurant was getting annoyed with how long it was taking, dominos came and delivered pizzas to the workers and they ate it in back while a line of people were waiting for their food. Very unprofessional and disrespectful. After we got our food, 2 of our 5 tacos were completely the wrong thing but we decided to not say anything because I was not about to wait another 20 minutes to receive my correct order. *This Taco Bell needs to be updated and have new employees hired* read more

The only reason I am giving 1 star is that there is no option to provide a rating of negative stars. I have been to numerous Taco Bell locations over the years and this one is, BY FAR, the worst one I have ever been to. In fact, this is the WORST fast food restaurant of any kind I have ever been to. The service is atrocious whether you go inside or through the drive thru. They open whenever the group of misfit staff decide to roll in regardless of the hours posted online. I have no idea how this place stays in business! read more

They close randomly and say their systems are down. Absolutely horrible customer service at this TBell

Jesus fucking Christ. Son of a bitch on the drive through shit is deaf swear to god. How the fuck do y'all manage to make me hate soft tacos. They're literally a fucking delicacy, and one of the easiest foods to nail, and y'all got some DRY ASS MEAT, one of the 5 tacos I ordered didn't even have fucking anything in it. It was just a fucking tortilla, all the other fucking tacos had a pinch of this sand shit meat, and then were fucking packed to the brim with frozen cheese. Why the fuck can't Wisconsin fast food do shit right bruh. Come to fucking Arizona, our tacos are good as shit. This place tho, shut this shit down immediately. read more

Never thought I'd review a Taco Bell but these guys deserve the recognition! Every time I walk out I feel like I just left a Tony Robbins seminar because the workers' attitudes are so freaking helpful and uplifting... And not in the obnoxiously fake way that Chic-Fil-A employees are either. This Taco Bell seems to only hire *genuinely* good people and it really shows with the way they treat their customers, even when they're at their busiest. As a social worker I pay close attention to how businesses treat their special-needs customers and these guys never cease to impress me in those situations either. Let's be honest, they still have to serve Taco Bell food so I can't say that part of the experience is incredible but they really do make the best food out of all the Taco Bell franchises I've been to. Unlike all the others, they won't dick you with a 3/4 sized burrito or a 99% lettuce taco. This location really should be the model Taco Bell uses for all of their franchises. Really impressed with everything they do... They'll even hold the door for you if they can! read more

Food was good and the service was fast. Overall clean, took off a star just because the crew working was super loud and goofing around... but overall good experience, the kids working are always really friendly:) it could use a new look. Since I was little they've had the same decor. It could use a renovation... read more

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Worst Taco Bell EVER!!! Just by saying "Taco Bell" you know you get what you pay for, but come on! I NEVER, repeat, NEVER get what I order. The mood determines if I go back or not and have them fix it. It's a joke. When prompted next time, I'll just tell them to throw whatever crap they want to in the bag, seeing as though it doesn't matter what I ask for... read more

Come on guys...Clean this place up! This is the dirtiest taco bell I have ever eaten at! The tables, benches, chairs, condiment counter, soda station, floor and washroom. Not to mention the stained ceiling tiles. Seriously the cleanliness needs to be addressed at this facility! Sorry, just being honest! read more

I wish there could be negative stars. Unbelievably bad service even for fast food. Guy in front of us at the counter waited 20 minutes for them to replace an item they forgot in drive through . Our order was jacked up, they added an extra quesadilla and my wife ordered her taco no cheese add tomatoes , it came with onions loaded on it and some cheese, when the freckle faced manager was asked to replace it, she told my wife there's not that much cheese on it. REALLY?? She has a dairy allergy. They wouldn't replace the taco and when the freckle faced manager was asked for her name she turned around and walked away. We waited 15 minutes for the food and then get treated like this?? Won't be back ever. Craptastic customer service , attitude galore, bad food. Why go back? read more

Since when is Taco Bell closed by 10 pm? Honestly besides the wrong orders, half filled tacos that are 50 percent plain tortilla not even cheese, crap tasting drinks and always out of something, I'm done going to this one read more

This evening I tried to place an order through the drive thru. Was going rather slow but I am patient. Cars in front of me were served but I spent the next 10 minutes at the order kiosk. No reply so I drove to the window where I was informed they were not taking any more orders and were closing. This was at 9:30pm on Saturday and their posted hours state open until 2am. They all stated that they were fed up and would not be serving anyone else. Worst possible example of how to serve the community. Inexcusable behavior. Everyone has bad days and bad customers but for God's sake grow up and do you flipping jobs people. It is just tacos and not brain surgery. read more

It was 8:20pm, and I had been in line for 5 minutes in the drive thru. The line was about 14 cars long, and all I wanted was a soda. So, I decided to go inside. The doors were open in the eating area so I walked in thinking I could just grab my Baja blast and go.. immediately when I walked in I heard two of the women working there actually yelling at each other about parking a car and getting fired for it. After being ignored inside for about 10 minutes, they come tell me the lobby closed at 8. I replied with, well then you need to lock the doors. The woman behind the counter told me that they were locked. Me sassy at this point, said then how the heck did I get in here? She then tried to show me that the doors were locked.. which was hilarious since I literally walked in there through those unlocked doors. Only one of them was wearing a mask too if that matters to anyone. Absolutely disgusted by this since it's always so busy. Taco Bell needs to get more people in this location to work or just close it, because this is junk and the line is alwayssss a mile long and the wait is TERRIBLE. read more

Used to be a really good establishment but has gone down hill. Be selective on what you get at this location, I always end up with food poisoning. Take the extra time and go to the Lake Geneva location. Service and food seems to be so much better. read more

This Taco Bell is horrible. For one, it's constantly dirty. The soda machine has sticky soda residue all over it. The last time I was there there was a giant pack of napkins laying on top of the dispenser they were supposed to be on. There was also crumbs everywhere. Another time I waited 30 mins for my food --- it took from 5:25-5:56. And my order was still messed up. How do you eff up a spicy potato taco and some nachos? So pathetic. I'm surprised no one corporate has been contacted. read more

The cashier "Michaelene" needs an attitude check. She gave us the wrong drink, and when we pointed out that it wasn't what we ordered, she was rude and she did not remake the drink. She treated us like we were stupid, when we were nothing but nice to her. I had to go inside and dump the drink out myself to get the right soda. read more

What a joke! Just went there tonight at 7:00 to get a order. The cashier was constantly interrupting us to scream to the kids in the back. The kids in the back were telling at her. The place was dirty! Very Dirty! The cashier rung up the order correctly, but the messed it up completely. I had to go over it with the item by item. They still messed it up again. Could not order any deserts cause they had none made and they said it would take another 20 minutes. And what a circus!!! The teens working there screaming back and forth. Everyone joking around. Food flying in the kitchen !!!! Will NEVER go back there again. Wish I can give Zero stars!! read more

I used to swear by this Taco Bell. Swore on my entire life in many instances about how Legit this place was. From consistency, quality and extremely over the top customer service. This place is the night to it former day. AND not in a LATE NIGHT PERFECT TIME FOR SOME T-BELL way. Not sure what happened but it can't be good. I used to get a handful of sauce per-order. Last stop I got 2 sauce packs for my whole order. Sad sad sad day in the Delavan Taco Bell world. You can see my previous review. read more

Well it's taco bell, that would normally give a 1 or 2 star rating. But the customer service here is unbelievable. Whether going through the drive thru or going in everyone is very friendly and helpful, Taking away your trays, holding doors open, starting conversations,etc. Nice touch to a typical fast food restaurant. read more

Went by this location last week and it was closed. Workers "said" it would reopen in November. Drove past today and it's been leveled to the ground. So if it's rebuilt and open by Nov will have to wait and see. read more

Worst Taco Bell in Southeast Wisconsin. The service is always slow, the food is sub par, and the inside is rarely clean and stocked. I wont be going back any time soon. The beans tasted old and dried out. This location used to be great; now it's a joke. Management fail. read more

Typical Taco Bell. Good food that you shouldn't eat often. Very friendly staff and fast service. We had the big beefy combo - bean burrito, crunchy nacho burrito and a taco. Yum yum and yum! read more

What stood out here was the level of customer service for a fast food place. They even held doors open for you.

ZERO STARS!!!!!!!!! I will be returning to speak to a manager and get my money back. 1 1/2yr ago or so and sat in drive thru line for 28min only to wait another 7 min at window while order was remade, and they still managed to give me a nasty looking cold messed up order. Stayed away till a couple weeks ago only to be totally let down again. Besides tomorrow for the return of my money I will never come to this location again. Quality and consistancy does not exist at this location. I will try the Lake Geneva store with hopes of a better experience. read more

It's odd, writing a review of taco bell, but this one deserves it. My fiance and I go through the drive through once or twice a month and every time we have awesome customer service. We've never been shorted on food or had an item forgotten in our bag. There always seems to be some young person with a great positive attitude taking your order. It's nice. read more

There was a worker that was slow at taking our order. And then there were a lot of soda things out. Poorly constructed tacos. And the person that was taking our order was rude to us and a few others. read more