Lately, Taco Bell has been making it not so User Friendly when ordering through the app. This location in particular ruined my experience with the chain: I ordered through the app and got my order as expected but when taking a bite of one of my burritos a LONG STRAIN OF BLACK/BROWN HAIR was pulled out. I will no longer Taco Bell anymore, I'd rather have sleep for dinner! read more

The environment has completely changed for the better. Fresh hot food great customer service. Recently remodeled new staff positive attitudes open till 3:30 am weekdays and 5am weekends definitely worth visiting again newer management team as well. read more

The night time crew never gets anything right. When we have a delivery we are always missing items. They use door dash for delivery who completely suck. They automatically tacked in a $6 tip and wouldn't let me change it. We were then missing $15 worth of items. The driver said she would go back and get our items and never did and wouldn't answer her phone. The morning crew at this location are awesome but the evening are horrible and anytime we order delivery it will not let me choose another location ! read more

If I could give this location zero stars, I would. What an absolute joke. Every night as soon as the clock strikes midnight they are either closed, only taking cash, or simply won't even come to the speaker. Their hours say they close at 3am. So these people are getting paid to sit in there laughing, smoking weed, and turning customers away from 12-3 am. Go somewhere else, this place does not deserve your business until they do better! read more

Shit is trash, at night time you can't even order it's only cash only. Last time we tried to order and they tell us at the last second that it's cash. This has been going on for a month read more

Y'all this place ve making up food they don't know how to make the tacos one time I receive a burrito with half tostada instead of the little colorful chips they're truly rude to the customers read more

May 4th 2018 I just left this place I live about 2 blocks away. So please tell me why my food was totally cold. FREAKING NEVER AGAIN. Shut it down. rush you to make an order for cold azz food. The real sad thing is the dam manager was standing right there but the were so busy taking to each other. Probably why I just got food somebody might have just brought it back. 6:45pm REPEAT NEVER AGAIN read more

I love taco bell, but when I come here I'm always missing part of my order! No time to drive back. And they added onions to my kids bean burritos, no other taco bell does that. It wasn't even busy, so why the mistakes??? Just drive to another location. read more

I figure I would try Taco Bell again, wrong decision. The place is a bit dirty, I opened the door with my pinkie finger, glass door was dirty. The dinning area had all dirty tables and where the ice tea was located was unclean. As usual you have non speaking English employees who just threw my food together. My Chalupa looked like to pancake patties, which looked badly over cooked slapped together with day old lettuce and sloppy soup beef, tomatoes, and a spat of sour cream. The Magee apologized and made two fresh ones for me, but still the same result. A case of bad food, uncleanliness, and loose bowel movements. I will not be returning! read more

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I've been to a lot of restaurants and by far this had to have the rudest workers ever. I just wanted one drink and their attitude was terrible. read more

I like eating at this taco bell for the convenience of location. My husband and I dined in on Monday(1/29\18) and the food wasn't as good as it usually be , I ordered the cheese fries they were cold and my potato griller potatoes tasted old. The tortillas were hard also maybe it was a rush job. I will eventually return there to eat again just no time soon. read more

I just love Taco Bell but I must say I'm giving this fast food restaurant 5 stars because of the people that work there. Every time I go there everyone is so friendly they're always in a cheery mood and it really makes me smile. Lines can get long but I don't mind it! read more

most incompetent employees never get sh!t right and give you none of the sauce you ask for forget your sh!t always check your order

If I could give it no stars I would. Horrible experience! Called to speak to manager and she stated she couldn't do anything to help me. I ordered 4 large quesadillas with extra chicken and cheese, got charged for it and got this in return. The tacos I ordered were basically taco shells with nothing but veggies. I haven't found a resolution. I spent $45 for a meal that was worth $10 or less. Do not go to this Taco Bell, their customer service sucks. I rather eat at Taco Bueno and get better service. read more

Taco Bell - Fast Food Near Me - Dallas, Texas

Ordered tacos tonight. The taco shells were hard and old. Why would you serve something so old? Humans aren't dogs. I'm very upset. Will never come to this location again. read more

Took 25 minutes to get our food. There were 6 orders that came after us that got theirs. We told the staff twice about this. Won't be coming back. read more

This is the worst Taco Bell location I have ever had the displeasure of purchasing "food" from for several reasons... Firstly, they do not mind selling you food that they know has been "waiting in the window" for too long. At least, in my case, that's what Taco Bell Restaurant Manager, Maria, informed me when I came back to the restaurant for an explanation and a refund for the food I received through the drive-thru window. I purchased a simple number 8 (three crunchy beef tacos and a drink) along with a bean burrito with no red sauce, extra onions... nothing difficult at all. Unfortunately, I received two tacos that were so old that the grease from the beef mixture had completely soaked through - it wasn't a taco at all... it was two soggy corn shells mashing something that looked like meat mixture, lettuce and hard, stringy cheese together... the third taco I received wasn't even wrapped properly - the taco "filling" was in the bottom of the bag. The bean burrito I ordered looked like a kid playing cook-in-the-dark prepared it... it looked re-wrapped and old... and, it was. I would bet more of my money and say the cook re-opened an already prepared bean burrito and threw some additional onions on it and re-wrapped it in the same wrapper. Grossly disappointing, to say the least. Secondly, the place was disgusting on the inside... I wish I could share the pics I took while I was in the restaurant speaking to Maria... the "kitchen" was deplorable and the eating area looked and smelled like old mop water. And, no one - including Maria the Manager - wore name tags. I guess I wouldn't want people to know who I was either, if I peddled food that didn't resemble food. But, I digress. Lastly, the customer care was nil to none. Maria acted as though everything was okay with my order... she tried explaining by stating, "You have to understand, the meat makes the shells like that." When I asked how long does it usually take before the shell becomes inedible after filling the taco - Maria responded, "When did you order this?" To which I responded, "In the drive thru line, just a few moments ago... are you telling me this is still normal?" Maria acquiesced and told me no, that the food I received is not the way it is normally meant to be served. After going back and forth over the price of the meal I purchased (the drive thru person did not give me a receipt nor did the person tape it on the bag, as I was told is normally done), Maria finally gave me a refund for food no one would voluntarily pay for and eat... and, she refunded me reluctantly as though I was at fault. Simply. Dreadful. Experience. At this particular Taco Bell. I find it shameful that a person cannot get what they pay for regarding quality food and service. The only reason I'm rating this particular "eating establishment" one star is because I can't give it NO STARS - which they rightly deserve after I wasted my hard-earned money and my time on their inedible ?food?! And, btw... the phone number to this restaurant doesn't work - so, you actually have to go inside the restaurant to make a compliant if you're not pleased with the "crunchy tacos" that are advertised to be fresh and crunchy. Hopefully, your experience at this particular Taco Bell is better than mine was... I promise this establishment won't see my money or me again... Taco Bueno, Taco Cabana, Taco Casa - here I come! read more

The worse coustumer service I told the lady the it was at the drive tru that wait a second and when I try to Oder she never respond to me I pull up to the window and she didn't want to take my Oder she say I have to go back to the drive tru I get so mad and I told her that I one to speak with manager and she responds that she was the manager am so upset about that read more