My home Taco Bell... the place I can always rely on and return to. never had an issue with my order. have never had a complaint about customer service, and the lobby is always clean. Shoutout to Carlos for always making it a quick trip read more

2 stars so they can't have it removed but it should be no stars. F this location, ordered on app for pickup 1 single quesorita and nothing else. Arrive at the time the app says my food should be ready to an empty restaurant and no one in the drive thru (diarrhea lettuce I assume). Asked about my order "they're probably making it now". 28 min later I got my damn burrito after asking again. "Not sure what happened". Also they managed to truly screw up the Quesorita somehow, first few bites had ground beef then the last 3/4 was rice cheese and sauce. Threw half of it out after all that Thanks! read more

just get rid of the stupid intro automated message. It was bad before "thanks for cruising into Taco Bell" imprinted on my mind but now it's just something an employee could be saying. What's so bad about having a real employee say "welcome to Taco Bell" just annoying terribly annoying. (Also need To change your hours online to reflect when you actually open because you never actually open until after 11:00 as everytime I've ever gone before then when you are supposed to be open, you aren't but your dumb automated message tells me his name is Tommy or whatever!!) read more

Pretty good for a Taco Bell. Food came out quick and correct. Staff were friendly enough. Dining room was clean. read more

Taco Bell - Fast Food Near Me - Carmel, Indiana

I was out running errands and decided to grab a quick snack on my way home. Taco Bell was near the post office that I was leaving, so I popped into the app to see if they had an deals or rewards available for me to use. I saw that the Cool Ranch Doritos Loco Taco was back, so I ordered one (Supreme) along with a mini taco salad, the mini churros, and a Strawberry Freeze ($1 during Happy Hour). I arrived in the drive-thru, verified my order and was told to pull around. The young woman at the window handed me the Strawberry Freeze, then the straw, and closed the window without every speaking one word to me. I still thanked her each time. She returned after about a minute and handed out my bag, which had what I thought was sour cream smeared on the outside of it. That turned out to be quite ironic because the taco that I ordered as a Supreme (includes sour cream and tomatoes) didn't have any sour cream in it! When I got home and realized that, I checked the app to see if there was anything that I could do. I choose the " Help " option under my order details and reported the issue. I was given a $5 credit towards my next order. Taco Bell is fast and convenient, but with the menu pricing increases over the years, you can definitely get better food elsewhere for similar cost. The entire experience was a bit disappointing. (Side note: I didn't go inside, so I can't comment on the ambiance. Safe to say that there probably wasn't any. ) read more

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What the hell has happened to Taco Bell lately? It doesn't matter which one you stopping nowadays and whether you go inside or through the drive-through, you will wait forever. This one is definitely one of the worst. My son and I were the only two people in the dining room room when we stopped in and ordered our food. Two DoorDash drivers came during the time we're waiting and they had to wait. It took 28 minutes for them to make our orders which were basically shredded chicken tacos and a couple of Chalupa's. That's it nothing extravagant or crazy. 28 minutes to get our order. And no, the drive-through is not busy either. Also, there were five (5) employees behind the counter. If owner can't ship, can't make this work properly... As this is still a FAST FOO restaurant... Then Taco Bell just needs to go away and close down because this is ridiculous. read more

All my food was good until I got to the nachos and cheese, and then a beetle crawled out of the chips. Not so fun.

Would like to give this store a negative and I'm not even kidding. Been here for over a hour AND IM STILL WAITINGfor my food and I can't even get a worker to the counter for a refund so I can go somewhere else read more

Taco Bell - How long I've been here - Fast Food Near Me - Carmel, Indiana

They overcharged me on my order, they shorted me a taco and gave me the wrong taco instead of a quesadilla, and purposely didn't give me a receipt so I couldn't check the price or refund it. 0 response from the owners after complaining, your better off going to the popeyes next door. read more

I hardly ever eat at Taco Bell,but I was hungry and I needed something light, so I decided to get an order of Nacho fries. I wanted a beverage, but apparently the only beverage available was a raspberry slushy type drink, so I decided to get that to drink. The service was mediocre, and they were very rude when I requested another beverage besides the raspberry slushy. The ambiance was nothing exciting because it is a Taco Bell, and it was kind of dirty and not sanitary. The nacho fries with the nacho cheese dipping sauce was Ok, but not the best thing I ever had at Taco Bell. The raspberry slushy was too sweet for me, but it was decent. Overall, I will never come back to Taco Bell unless I am very desperate for food and need something to eat. This Taco Bell location was not the best experience, and I personally will not be back here anytime soon. read more

Well........the food is what you would expect nothing special actually not the best if you eat the food it low-key makes you feel big. The ambiance or whatever that means was just fine. Service was nothing good nothing bad it felt like they didn't care but if I was them at the age of 36 working at TACO BELL I would be depressed to and I would not care about a random person at 10.39pm getting nachos so thats it read more

how do I explain my most recent encounter other than absolutely rage filled... I had my husband order online and tbh my order isn't that complicated. it's a grilled cheese burrito with chicken and jalapeños. not too complicated. he got a taco supreme. when I received the order it looked promising. my first bite was just fajita chips and sour cream. my last bite was moldy cheese and chicken. I called the store to let them know in case others had received the same and expressed interest in a refund and they told me I could in person. so my husband and I traveled to there store where I was greeted with a shitty attitude. she ends up telling me that they can't refund me and that the app has nothing to do with them. I asked for a corporate number to talk to and they refused. she grabbed her manager and the manager that came over barely spoke English so I couldn't properly communicate to her. I asked her to show me on the app where I can go and she tells me she doesn't know. she interrupted me in the middle of me talking and walked away. later came out with her manager on call and was instantly greeted with attitude yet again. finally we were told how to get the refund and we walked out. these children decided to heckle us on our way out. worst trip I've ever had. do not recommend going to this restaurant if you want your order made correctly, a clean restaurant, or if you want Taco Bell breakfast read more

Sometimes I have a craving for Taco Bell. Occasionally I take in large orders of various breakfast burritos and quesadillas to work for brunch. This location is great, the employees are friendly and efficient. My order is always made properly, and 100% correct. read more

I asked for the Chiceken Quesallida, just chicken and cheese...still got whatever sauce

Zero stars! Waiting 60+ minutes for our to go order while employees continuously service only the drive thru. The workers are completely ignoring those inside the restaurant. Won't even acknowledge all of us that paid for our food. read more

worst taco bell i've ever been to, if i could give it zero stars i would for sure. employees are totally brain dead and think a pinch of chicken is a scoop, my 7$ cantina quesadilla was basically sauce and cheese, and when i went to get it remade the girl with a broken leg who had made it wanted to argue with me instantly saying it has chicken on it (clearly did not) and she ripped it apart in front of me to try to prove a point that was clearly useless. this taco bell definitely needs to reconsider the numb nuts they hire read more

This was absolutely an atrocious experience. Took most am hour to get my food and there was this super drunk tall Guy there. Food tasted terrible. They made my cheesy Gordita crunch full of chips for some Reason and way too cheesy. I got here at 12:30 in high spirits, and am leaving at 1:30 defeated and upset. I'm giving it one star only because I can't give it zero. read more

Taco Bell is usually pretty consistent as to the quality of the food. What differentiates Taco Bell for me is the location .... The cleanliness of the restaurant and the speed / quality of the service at a specific store. We visited this location at 9:00am for breakfast. There was only one other individual in the restaurant when we arrived. I went to the rest room and there was no soap in the Men's Room. When I see this, I can't help but wonder how the employees wash their hands before returning to work, as required by law. In addition, the liquid sanitizing dispenser at the cash registers was empty. The tables, while they did not contain trays and food wrappers, were dirty as in they had not been wiped down. There was what appeared to be grated cheese on the table where we originally sat. Finally, the service was extremely slow for the number of individuals in the restaurant. (One extremely pregnant employee was outside the front door smoking a cigarette.) In summary.... Food was OK, Cleanliness was So-So, and Service was Poor. Will we return? Probably, because I'm one of those that likes Taco Bell for fast food. I will update my review of this specific location the next time I visit, if the conditions have improved. read more

Taco Bell - Fast Food Near Me - Carmel, Indiana

Food was decent today except for broken taco shell which seems to be a reoccurring theme at Taco Bell. I went to the counter to ask for a replacement and a young man apologized and asked to have another made. The "manager" gave me a dirty look as if I should not expect a fresh intact tack shell for the $2.49 I had paid. She put the remake in a bag and shoved it over the counter at me without a thank you or sorry, etc. I had terrible customer service in the past and moved away from Carmel. I am back after 2 years and nothing has changed. I am now listening to the staff argue loudly with the manager right here in the dining room. Won't be back! read more

Worst Taco Bell ever. Sat for several minutes in the drive-through for a breakfast order and nobody came to take my order. I drove up to the drive-through window and the lady that could not speak English tried to explain that the cashier ran off and they couldn't take my order and the second person was busy with one person in the lobby, so I left hungry. Another place off my list. read more

Drive through has huge car damaging crater at the end. You have to hit it or scrape your car on the curb. Please at least fill it with gravel. The Service was stellar--friendly, fast, and efficient! The food was good too, but the chalupa wrap was not fresh--it was harder than it should be. read more

Double check your order in this location, you will get wrong item or missing some item. Great customer service they will treat you absolutely negatively with full attitude. read more

So I already gave this place zero stars and went back ... this is what I got the Mexican pizza was even worse. I mean who would pay 11.33 for this I wouldn't give it to my dog . IF YOU DONT WANT TO DO THE JOB PROPERLY THEN I BELIEVE YOU SHOULDN'T DO IT AT ALL ... I wish we could normalize people doing the job they are getting paid for. Get back to the days when people VALUED what they did.. needless to say I WILL NOT BE GOING BACK TO ANY TACO BELLS THIS IS RIDICULOUS read more

Taco Bell - This is what he gave me unacceptable - Fast Food Near Me - Carmel, Indiana

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Stellar Taco Bell location. I went through the drive through late last Saturday night and ordered and received food within 2 minutes. The guy working was super friendly and quick! read more

This is one of the worst Taco Bell's. Every time I have gone, they're ALWAYS out of something. This time they were "out of ice" and the rude lady handed me a drink without ice. This is the same lady that is very passive aggressive & really seems like she hates her job. Food was also incorrect, but that's on me for not checking like I should have. If I could give this location 0 stars I would. You're better off driving to a different one. read more

Pulled up in the drive through, tried to check in with the app, the lady at the speaker spoke no English at all, and didn't understand what I was saying, tried to ask for a manager or someone else, she told me No. she then told me to pull up to the window, which I did and she proceeded to get very loud and and rude, I eventually told her to just forget it because it shouldn't be this hard to get taco bell, which she then shrugged her shoulders read more

Why would Yelp warn me before posting that most companies are working hard during COVID-19. So I'm supposed to expect less from the companies who still take the full amount $ for their items. Heads up Yelp, you should warn companies that if they plan to stay open during these times. That they should respect the customer even more. Because they are spending their earned money with you still. Now I don't care about the actual review. So simply choose a different Taco Bell than the one on east Carmel drive. No need to try and call up there. None of the 4 people working are answering the phone. Companies please stop using COVID as an excuse for crappy service. Oh, Taco Bell if you could explain the reasoning for your companies switch to digital menus. Because nearly every time I go to this location. 1 or 2 items that are flashing on the menu. Are out of stock. The answer I always get is that the time is out of stock for 1 day. Hahaha Why don't they just change the digital menu to incorporate the correct inventory? read more

Taco Bell - Just like NLE Taco Bell knocked the meat out of my taco. - Fast Food Near Me - Carmel, Indiana

I mean, it's Taco Bell. You know what to expect with the food so I always think it's ironic that you never know what to expect from one location to the next... because of the employees. My teenager needed something quick on the way to a school event, so we ate inside which we hadn't done in forever. The food was as to be expected. He was given the wrong slush from what he ordered it but the girl behind the counter was prompt to fix it, actually said the word "sorry" which I appreciated, and said we could keep the messed up one so it wouldn't go to waste, which I really appreciated because it's SOOOO wasteful to throw stuff out if someone else can utilize it. That would've brought my rating up quite a bit actually... but there was another employee who stepped out for three smoke breaks in the short time we were there. I know because my son coughed from the smell, the guy reeked so bad. I guess he was also working drive-through and that "kept interrupting his smoke" as you could clearly hear him laughing about with two other employees behind the counter. So yeah, rating back down. read more

if someone orders a mobile order, and someone else takes it, make the order right away. not after other people who got there after you. also, as a former Taco Bell employee, I get it, they are short staffed. but also, it doesn't take 10 min per order to go out. especially When all I ordered was 3 things. Nachos and 2 tacos. read more

Do not walk through the doors of this disaster of an establishment. Just spent 35 minutes waiting on food ordered at the indoor kiosk while the workers filled order after order from the drive-thru. Asked twice why we hadn't gotten our food. First time, they said they are about to open their second line to make all the orders inside (we were the first of many to not get our food inside). Second time, she said they were not going to make the food as their new GM said that the drive-thru was the priority. So I got a refund. I thought they had improved this location but with the new location where White Castle used to be, we won't be coming back. The girl working the drive-thru was nice enough. This is due to horrible management. Wish I could give zero stars. read more

Literally sat in the drive through line for 25 minutes and watched people go in and come out with food before I eventually gave up and went home. Never once did they greet the drive through line. read more

I dont even live in Indiana, but the one time I went to tacobell... they literally did the WORST job on my 2 tacos. It literally looked like they just threw shit in and gave me the soggiest hard taco. Bro at one point I'm pretty sure they spit in that taco. easy to say, I will prob be coming back in desperate times because I work in this area and I hate my life. read more

My God! I never thought it could be worse. This restaurant made me absolutely massacre my bathroom. My walls used to be white. I shit so much that the toilet flowed over, and my bathroom became the Shreks swamp. My asshole has never been assaulted this bad before. read more

Ordered two meals and they forgot the entire other meal. All 3 items from it. How do you forget an entire other meal? That's like somebody ordering two pizzas and you accidentally forget one of the pizzas. Ridiculous. I wouldn't have left this review if they had offered a refund or even just another taco. Management here is nonexistent. There's a reason this place is rated a single star. read more

The drive through attendant was spectacular, courteous, and funny but the food was ABSOLUTE GARBAGE. I have never had skimpier portions on my Taco Bell items. Holy moly there was maybe 5 pieces of steak in my whole quesadilla. THE WORST TACO BELL. Shout out to the employee who answered the drive thru, though. Do not go to this location strictly based on the portions the manager told employees to use. read more

Stay away from this sh*t! I should have trusted the reviews. But I was hungry and there was nothing to eat so I figured ... why not The food was disgusting, they must have given me the canceled orders from someone. The tacos were soggy and nasty, I ordered diff types and they gave me all the same of the cheap types ... Wow. Just wow read more

Definitely had a lot better service from other Taco Bell locations on the north side. The drive thru took about 20mins with only 2 cars in front of me and there sign outside had none of the dollar menu options on it. So unless u have it memorized u have to keep asking them what's all on it. The staff was nice just extremely slow. And then after checking to make sure my 5 items were in the bag I drove off .... to then find out the extra sour cream I paid for wasn't on my burrito. Then had to drive all the way back and had to explain it all over to them. And they were very confused and then just said srry and gave me a new one. They did nothing for the inconvenience or acted like they truly cared about my huge wait to still get the wrong food. Very disappointing and probably won't return here not worth the hassle and overall annoying experience. read more

Not able to get my order correct. Paid extra for food I did not receive for the second time. Never going back, after 3 bad experiences I understand it's a waste of time & money. Extremely slow service and the food is not good. read more

Taco Bell is one of those fast-food restaurants that I visit once a year, then immediately vow I'll never visit again. Of course, then I forget my vow and eat there again 12 months later, then I vow never to eat there again. Lather, rinse, repeat. Today was my yearly visit, so we tried the new Boss Nachos, which are gigantic; one order took up half of the passenger seat in my car. I felt ridiculous as the guy handed me my two orders of Boss Nachos because it looked like I was picking up a catering order for a family of six. But no, sir: That's just for two gluttonous people, thank you. The nachos turned out to be too boss for us, as we couldn't even finish them. ¡Ay dios mio: Mucho mas nachos! Anyway, the Boss Nachos, for those who don't know, include chips, refried beans, ground beef, cheese sauce, shredded cheese, sour cream, pico de gallo and guacamole. The only part I didn't like was the guacamole -- I would wager to guess that there were zero avocados involved in that guac. I can't in good conscience give any Taco Bell more than three stars, so this one gets three stars for being fine. Although, the drive-thru is a little slow, considering everything is already made; they just need to assemble the parts. read more

Taco Bell - Taco Bell's new Boss Nachos. Verdict: not bad. - Fast Food Near Me - Carmel, Indiana

People will probably be so lost as to why I gave Taco Bell a 2 Here's the thing: Yes, the food tastes the same as each other but I don't believe Taco Bell is worse than White Castle. You're telling me a spicy taco with a handful of bizarre meat that sometimes I wonder if it's even meat but anyways versus a slider that tastes like chemicals that the sliders gonna win? I hope not! I'd argue that this strategy is evil but it's also genius. They never have to come up with anything different if you think about it. But frankly those cinnbuns are to die for, they really are! But is it authentic Mexican food.... Nope. Not even Mexico has Taco Bell. Despite this, Taco Bell knows how to make a decent breakfast and to honestly offers a decent variety of food items EVEN if they all taste the same. read more