Your standard Taco Bell. This one in particular went above and beyond in terms of service and friendliness! The cashier was very polite and helpful and the food came out very fast with careful attention to quality and kindness! This was the first taco bell that I have ever been to where a person asked us how our food was as well as wished us a good day upon leaving. The soda fountain was clean and had what seemed to be fresh and stocked flavoring and the overall establishment was very clean and organized. Surprisingly excellent experience at this Taco Bell! read more

Taco Bell - the front of the building - Fast Food Near Me - Bala Cynwyd, Pennsylvania

I am an avid at Taco Bell eater and I go at least once a week. Either this location or one in harleysville. What I've noticed is that the difference between the two is not just the quality of food but the interactions with employees/staff and wait time. Both locations suck with time, often waiting 15mins for food. Now, my issue with Bala Cynwood. To add a chips and queso it comes out to an extra 1.30$. I went into the location after placing my order even before my food was ready. I requested that I made a mistake and I would like to switch my cinnamon twists to chips and queso. The woman who rang me up told me it would cost me $3.40 for chips and queso. Are you out of your mind? It's about $5 for a signature sandwich and you expect me to pay $3.40? You couldn't just up. Charge me the $1.40 or you know what just even gave me the chips in case of which I'm sure doesn't cost you a lot of money. It's unbelievable that I left a phone call and an email and no one has reached out to me regarding the issue. I don't know. Maybe Taco Bell's in a lot of s*** because we're giving everyone explosive diarrhea that lasts for months. But to be honest with you guys, Taco Bell's falling so far. Don't go to bala Cynwood. read more

Haven't been in a Bell in a long time. Picked up someone late nearby and we headed over here for a quick fix. Pretty quick service and food was good. read more

I mean it's a taco bell.. the food I ordered was ready when I arrived when ordering on the app. I got the $7 vegetarian box which included cheesy potatoes, beans and rice burrito, and a black bean crunch wrap supreme + medium soda. It was a stupid amount of food and I had leftovers. They didn't pack any napkins or the sauce that I asked for on the app, but outside of that no complaints. read more

Actually very surprised they got my order right and threw in an extra taco. Good stuff.

I asked the cashier this evening if they had any physical menus and she was so rude. I was very polite because I understand it's a fast food place but she was only standing there. She needs to be trained in customer service and a reality check that she is representing a business and not at home. read more

I am writing this review as a comparison to every other Taco Bell I've been to. Everything is prepared masterfully and with care. The lunchtime crew knows how to properly craft my favorite item of all, the Mexican Pizza. The lunch crew is EVERYTHING. Other Taco Bell's skimp on the tomatoes, but not here. You get just enough, not too little and not too much. Everything else is also properly proportioned and balanced making normally bland items from other Taco Bell's taste exceptional here. Even the little items are given the attention they deserve. I will let you discover it for yourself. Hope the lunch crew is always here. When you make the little things work, people will naturally want to try more of your menu, buy more food, and tell their friends about you. read more

asked TWICE for mild sauce. no mild sauce was given or received. searched the bag deep, didn't find anything... please listen to your customers next time. read more

I didn't physically go inside this store but I did get food door dashed to me twice from this location so I can gladly say that the food was great, had no problems with anything being missing or the food tasting a way it shouldn't so I'm pleased with my order!! read more

Cold food which was inedible, broken taco shells, missing sauce packets. This was a Grubhub order. Never again for us.

Terrible. Went in here for quick lunch at 11am, took almost 30 minutes, no lie, to get my order of four items with only two other people in the Taco Bell waiting for food. No one working the counter, people sitting around on their phones. Not sure what as going on but staff was all yelling at eachother back in the kitchen area. It was chaos. Def avoid this location. read more

Terrible. I spent money to upgrade it from regular to a lg, this is not even the right amount for a regular size. First of all the cup is not the right size, it seemed like a medium or a small. And then it's not even filled up, with the wrong cup smaller than what I ordered, it was only filled up 60%. Tried to contact them 2-3times, nobody answered the phone. I need my money back, this is ridiculous. read more

Taco Bell - Is this what you call a Lg Wild Strawberry Creme Delight Freeze??? - Fast Food Near Me - Bala Cynwyd, Pennsylvania

Perfect. I gotta tell you, I am a picky customer. I'm sorry, I'm working on it. I always want to make change the menu items and make substitutions and other custom requests. Some places just don't care, which is fair. But not this place. This place gets my order correct every single time. They're fast, accommodating, and the food is hot and fresh and delicious. I don't know what they're doing over here, but they're doing it right! Thank you! read more

I wish I could give this Taco Bell/Pizza Hut Express 10 stars when it comes to their service. I have been coming here for years but never really noticed how extremely nice and efficient the staff is here. From the take out drive through windows to the staff at the Registers they're all extremely nice I'm talking Chick Filet type of service vibes BUT I'm going to have to say better then Chick Filet for the solid reason that every time they give me my change and food they wish me safe travels and tell me to get home safe!! They all need a raise's lol not sure what's going on but if ur having a bad day just swing by this place they will definitely cheer you up before you even get your food. read more

Taco Bell - Fast Food Near Me - Bala Cynwyd, Pennsylvania

I didn't physically go inside this store but I did get food door dashed to me twice from this location so I can gladly say that the food was great, had no problems with anything being missing or the food tasting a way it shouldn't so I'm pleased with my order!! read more

worst taco bell. employees hide in back, and refuse to help or even take your order at register. grub hub more important than humans. sad

Went to the drive through around 10pm. Long line of cars but it moved pretty quick. I ordered a Doritos locos taco, Crunchwrap, and the grande nachos box. Crunchwrap was great and so was the taco. Both weren't soggy which they are at most locations. Then I got to the nachos. It was nachos bell grande and not the featured box that I thought I ordered. The beans were cold and piled to the gods, the chips were SO stale it was hard to bite through them, the tomatoes were more white than red, and then for the grand finale......PLEASE TELL ME HOW OLD THE SOUR CREAM WAS. Or maybe it's better I don't know. Anyway....that shit tasted like a green apple jolly rancher and I don't think that's a good thing. But don't worry I'll be back anyway. I'm a tacHoe. read more

Sad that I threw away money here, the cashier was so aggressive and angry. After her tantrum, rudeness and slamming the window in my face, I was afraid to eat the food she handed me. How exactly desperate for employees is this establishment that they would keep on such a disturbed young lady? Apparently, they do not drug test their employees. read more

Went back here after that disaster first time coming....the staff was spectacular. Super friendly, super pleasant, it seemed like they were having a good time. They also got the order correct read more

Just an average taco bell. Nothing crazy the service is great even when they are busy. There is no pizza hut part of this so I wish they would change the sign. read more

THIS IS THE WORST TACO BELL I HAV EVER BEEN TO! I have gone here multiple times because it is close by but EVERY SINGLE TIME they mess up my order some way such as forgetting items or giving me beans instead of meat like I asked, etc. i am furious read more

fast and friendly service but the food still sucks. I should've known better. I didn't expect it to be great but i also didnt expect it to be total crap. chalupas seemed stale. there was a nacho fry inside one of my chalupas whoch totally made me lose my apetite. won't go back. can't recommend. read more

I normally don't do reviews for fast food spots but I feel a service needs to be done for this Taco Bell location. First off, in my past life I worked at a Taco Bell restaurant. I understand the trials and tribulations that go with the job. This location and service is impeccable. The orders are take swiftly and always complete. I wish I knew their names but the women that work the drive thru window are wonderful. They are always friendly and courteous. I have probably made at least 20 or so runs and the service is always consistent. Thumbs way up City Ave Taco Bell! You have restored my faith that fast food and the service that goes with it can be top notch! read more

This is a 5 star taco bell review... I know. But it's a new store, the staff are still excited to be working here, all smiles and jokes. Drive thru is 24 hours and tacos are .59 or .69$ 4am-10am... Nice! read more

Taco Bell - Fast Food Near Me - Bala Cynwyd, Pennsylvania

My daughter and I stopped here recently for a quick snack on our way back home after helping my older daughter move into her new apartment. I was worried when I saw the long line at the drive thru, but it moved very quickly, and the staff was friendly and knew what they were doing. I have to say we had better and faster service here than at the Taco Bell near our home (the one in Boothwyn). read more

They got rid of the grilled cheese burrito AND the dragon fruit freeze. I don't know if Taco Bell discontinued these items or if they're just holding out on me. It's not on Grubhub. I can't get them. PUT THEM BACK PUT THEM BACK PUT THEM BACK!! read more

We just waited two hours for our order and just received a message saying order canceled. First to say would come in one hour and then it said two hours and then canceled. Last time we use them. read more

I go to this place, because I love getting crunchy tacos with pizza hut breadsticks. I just about always have a minor problem, but I put up with it since it's a fast food joint. I learned early on to stick to basic things. If they don't have the breadsticks, I sometimes get something a little more wild, but it almost always disappoints. A little known fact is that I have a tomato allergy and even though I request no tomato, it's almost always in there. Now I know that when i can't get the breadsticks I want, just stick to the basic taco. I haven't been back there in months and the main reason is that they never have the food I want ready. I don't want to wait for the breadsticks and I don't want to gamble getting something with tomato. Did this Taco Bell cure me of eating at Taco Bell? I hope not, but maybe it did? read more

This taco bell is very conveniently located for anyone doing shopping on city line avenue. It's laid out in the older eat-in style taco bells, which tend to be a lot more pleasant to sit and eat in. The food itself is taco bell. If you've ever been to another taco bell, you know exactly what you're getting. You can get small, tasty, inexpensive tacos that you'll eat five of and feel bad about yourself later. It's greasy comfort food, but it's not something you'd seek out on its own. Those cinnamon twists are highly addictive, however. In a strange twist of fate, taco bell is actually a really great place to take vegans. They can make alterations to remove all meat and cheese from just about any menu item, and they're very accommodating. If you have any hippy friends, take them here to feed them on a budget! read more

My food was fresh, i was in and out of there within a couple of minutes. Everything was amazing and made correctly to my specific requests. Not only were the two women working the windows absolutely gorgeous but their energy was amazing. So very kind, and spoke clearly. read more

I have had several issues with this taco bell over the years. From telling them that I am allergic to tomatoes and finding tomatoes in my tacos 9/10 times (I always have to check now before I pull away), to rude staff/employees. Recently I stopped in for breakfast 2x. The first time I pulled up and had to read the menu. Breakfast is relatively new to Taco Bell, so I needed a minute to see what they had. There was nobody behind me in line. I was greeted at first, asked for a minute, and every 20 seconds she came back and asked if I was ready. By the 3rd time (about 60 seconds after I pulled up), she told me that they were on a timer so I had to be quick. Okay? I made my decision, paid *was not given a receipt*, and told to pull up and she would bring my food out. I kid you not when I say I waited 15 minutes and had to go back through the drive through to ask if my food was ready yet. The cashier did not say one word to me, closed the window, grabbed my food, and handed it to me. Didn't ask if I wanted any sauce or anything. I looked at her and said "You're not even going to say anything?" and she gave me a look of attitude. In customer service, especially fast food, if you make the person wait a crazy amount of time after scolding them for trying to read the menu, you at least say "sorry for the wait" or "thank you, come again". But nothing... Despite my first poor experience with breakfast there, I did it again. This time, I knew what I wanted. I pulled up to the window to pay and it was that same rude girl from the last time. Once again no receipt. I pay and she tells me to pull forward and she will bring it out (there was nobody behind me), to which I politely responded that last time I did that, I waited 15 minutes and had to come back through the drive through and she just stared at me. "Okay" I said reluctantly. Well, this time I only waited 7 minutes before having to go back through the drive through to ask where my food was. This time another woman came to the window, handed me my food, and didn't ask if I needed sauces. I said "may I please have fire sauce and a copy of my receipt?" to which she obliged, saying noting during this whole process. The absolute worst customer service. Whomever those women are sincerely need to be spoken to/with. I won't be back. read more

Don't even bother going here! The wait was 45 minutes and they got the order wrong. They were rude. There was a roach on the floor. It is by far the WORST taco bell around! read more

Taco Bell - Only 6 people in line and 45 minutes have passed and no one has gotten a thing! - Fast Food Near Me - Bala Cynwyd, Pennsylvania

Second time I've come here and they got my order wrong. I made sure to repeat it to them so they didn't get a wrong again, but they did. Could use a personality improvement also. Not coming here anymore. Also, Pizza Hut is always closed. You should change the name of the store. read more

Absolutely horrible. We did the mobile order for drive through, got to where you order and confirmed our order. That's where it got worse. We waited at the drive through for 30 minutes before they handed us someone else's drink with no lid on it. We explained we didn't order a drink and it's the mobile order for drive through. The said we had to go park and wait at the drive through window. So we parked and went to that window for an hour of being ignored. Finally got someone who said they couldn't give us our money back. We've traveled all over and frequent Taco Bell often. This by far was the worst restaurant experience I've had in my 41 years of life. Terribly mean , horrible service. read more

Oh yeah, it's Taco Bell! This is THE BEST Taco Bell that I've ever been too! True, it's brand spanking new so the employees don't toss your food at you and still smile and are polite. I really hope that they can keep this attitude up for the long haul! I'm not fast food junkie, hardly ever, but everytime that we've been up on City Line, the neon sign just makes me veer in it's direction, and sure enough I order my usual hard shell taco supreme meal and be on my way! The first window, you pay and they give you your deserved hot sauce, "FIRE please" We are handed the napkins, straw and packets in a nice little Taco Bell envelope. What? It doesn't just get thrown in a bag with the food and then tossed into the car from the window? This is unheard of! Thank you for chosing Taco Bell please come again. We pull up to the next window and the second person is just as nice as the first! Once we pull away and I look at my husband and say, "What just happened?" He replies "I'm not sure, but it was the best fast food drive through, we've ever been through" Maybe we are just jaded with the level of service in these types of establishments, but they have our praises! read more

closed drive thru early, said they were only taking uber eats and doordash orders, that was a lie

Crappy Tomtom directions brought me to this Taco Bell on the fateful night that I locked my keys in my car. It ended up being quite a good experience. The staff here was friendly and polite from the minute we walked in. They proved to be even more awesome after I thought I accidentally threw my key away with the bag of garbage I was disposing of. The line was short, and we ordered and received our food quickly. It was hot and tasty. The bathroom was clean and obviously well-maintained, as well. This is definitely the best Taco Bell location I have ever been to. read more

I was happy with this Taco Bell until they started rationing their sauce packets. They now keep them behind the counter and will only give you one or two packets per item! What kind of monster uses just two sauce packets on a quesadilla?!?! I even offered to pay extra for more packets and they would not allow it! What is that about??? I can't even pay extra to enjoy my meal the way that I want to enjoy it?! I left feeling angry and completely unsatisfied. I will not be returning to this Taco Bell until this situation changes. I wasn't even the only person in the Taco Bell who was upset about this. It is such crap. If not anything else, at least let people who are willing to pay per packet to have it. Owners of this franchise please contact me once this is remedied. Until then, I'll be at Chipotle, where you can have as much sauce as you need free of charge. read more

This place should be the model for all taco bells nationwide. Seriously this place has best service and food of any T-bell I ever been to. Huge improvement from the old one up city ave. Clean. Friendly and parking is easy. read more

Taco Bell - Fast Food Near Me - Bala Cynwyd, Pennsylvania

the service here is horrible. as i'm ordering the person keeps asking if im done and then tells me if i'm going to keep ordering then hurry up. never coming here again. read more