I mean I love Taco Bell but these employees are mean asf, they always act like it's not their job to make my food, don't give me attitude, Mabye just don't work there??? Genuinely some mean employees, they need coffee or something. The ambiance is fine. read more

Taco Bell - Fast Food Near Me - Annapolis, Maryland

After a stressful day of shopping I needed some food and I was in the mood for fast food. I looked nearby to see what was available and after deciding I didn't want a burger, so-called Mexican it was. I pulled in and went right up to a kiosk to start ordering. To be honest, the kiosks were the most polite employees in here. Good thing too, as you rarely saw a member of the staff in here. I placed my order and just kind of stood there. I figured since I was waiting for my food I would use the facilities...but as you get to the door, you realize that you need a code to enter the bathroom. Luckily for me, a staff member was wiping down the tables and I was able to ask for the code. When I finished with the facilities, I came back out and my food was not ready yet. I wasn't even offered my cup so I could at least fill it up. Maybe they were going to fill it up and serve it to me when my food was ready. Since my order was not ready, I ended up finding myself a seat. Good thing I did too, it was another ten minutes before my food was ready. They were so slow in here preparing the food that a driver pulled up to pick up a delivery that they just left without the food. I feel bad for that person that ordered food. In fact, you can tell that they were more concerned with the people using the drive thru than they were with the people actually inside the building. I know that you need to be attentive all around, but ignoring one group of people over another doesn't accomplish this. When I did get my food, they automatically put my food in a to go bag, even though when I was ordering I said I was dining in. Nothing to worry about, but I did have to unpack the bag to eat. Food was on par for a Taco Bell, but service is seriously lacking here. read more

In an act of desperation, I walked into this location (read my last review as to why -- I've had a history of negative experiences at this specific Taco Bell). I was just around the corner thrifting and was in desperate need to use the bathroom, but they didn't have a public restroom. So I paid for my things and immediately made my way to this Taco Bell figuring the service here is awful, but at the very least I can use the toilet... I was so very wrong. The bathroom here is for customers only as per the sign on the door as you need a code to unlock it, but only after making a purchase. So, I walked out to the front counter and waited. And waited. And waited. After about 10 minutes, the person in the drive thru waved someone down and finally someone came up to me. I ordered a taco and a drink and asked for the code. After using the restroom, I went back out to wait for my taco. A *single* taco took an additional 10 minutes. I understand they may have only had a couple people working as it's a Wednesday and their drive thru may have had a line of cars, but c'mon... a single taco should have been done in less than a minute. Thanks again, Annapolis Taco Bell, for reminding me why I don't come to you. P.S. A father and daughter were there well before me and they must have been waiting for at least 20 minutes for their food. read more

Taco Bell - Steak quesadilla and steak taco when I ordered chicken. - Fast Food Near Me - Annapolis, Maryland

Great food. Every time I go there they're super kind and get my order correctly. I go there almost weekly and they never fail to bring a smile to my face. The drive through is always fast and calm. The indoors are always chill and calming. read more

i love taco bell. i love baha blast. i love nacho fries. i love churro. i love taco bell. i love the ipad things, it give good service. the atmosphere there is lovely. i love taco bell read more

THIS LOCATION IS A DUMP. Upon entering you're not greeted by anyone. Had to wait almost two minutes for someone to come from the back to take the order even. Didn't want to use the kiosk because you can see the heavy amount of bacteria grease on the screen from people touching them. Since they had just opened. That means they don't SANITIZE the screens at the end of the night prior. TRULY DISGUSTING..... The AC either wasn't on or not working. So ventilation was very poor and it was even starting to become humid inside. While the cashier was taking the order. She never smiled or anything. Also when she repeated the order back to me. It sounded very depressing. Despite her being the manager and just opening for the day. You could already tell she didn't want to be there. She even handed me the receipt while looking down at her phone. Upon getting the food which is now overpriced due to inflation. The box felt very light for almost $10 in food for Taco Bell. After inspecting the tacos It was clearly evident. None of them had even a DECENT AMOUNT OF MEAT on them. Especially the taco supreme which is almost a $4 taco by itself. The chips were fresh. However I stop eating the chips when I seen one of the employees come in off the street and shake hands with the guy filling the chip bags in the kitchen. **SEE PICS** while he was wearing gloves and neither one of them washed their hands nor did the guy filling the chip bags change his gloves. After seeing that I just discarded everything and took a loss. The general crowd is unknown here since the place was 99.9% empty when I was there. The noise level was almost whisper quiet. Felt very strange for a Taco Bell. Lastly. After using the restroom. You could easily tell they're just wiping the stuff down here with water most likely. No chemicals or REAL soap. **SEE PICS** Also the employees were too lazy to even take the chairs down off the tables despite already being open for the day. **SEE PICS** Overall. NEVER AGAIN. This location is a disgrace really to be in the main part of Annapolis and this bad. read more

See all

I don't know why I keep coming back to this place - nostalgia I guess? But what's sadder than this taco (pictured) is that I 100% expected this. Turns out that making shitty food that is unidentifiable is like a badge of honor to the inner circle of permed bruhs that work there. I keep imagining some frosted-tipped dipshit teenager assembling tacos with his feet - cuz the upper half of his body is sitting in a desk chair rolling down the assembly line with an iPhone and knock-off AirPods - playing Angry Birds, swiping on Tinder, and cranking his Justin Bieber. And the dude even rolled the wrapper into the tacos. Taco Bell be like "Quality Control? Nah, I'm straight bruh - but more importantly, what's your KD ratio?" And they keep jacking up prices too, which is cringingly hilarious!! read more

Taco Bell - Soft Taco Supreme - Fast Food Near Me - Annapolis, Maryland

This is the literal worst Taco Bell I have ever been to. The employees are so rude and never get your order right.

"Taco Lovers Pass". 30 tacos in 30 days challenge! One taco per day for 30 days. Day -5 The Taco Bell app I'm using is just working perfect - Easy to use, orders are correct, I give them my name and they hand me my food. (5) locations so far). I ordered the Doritos Locos Tacos Supreme- Same fresh, crisp delicious taco every time .... very consistent. I tried to remember the first time I had a Taco Bell "taco". That was decades ago in a place far away (St. Louis) Yes, it seems like it's the same as the first taco I tried! (the plain one- not with the additional options today). read more

See all

Ordered a beef soft taco, the tortilla was hard and dry. Also had peppers or something on it. Please do better. This was for my child. read more

Taco Bell - Ordered a soft taco and this is what I got? The tortilla is dry and hard. There was peppers in my regular beef taco. Do better!! - Fast Food Near Me - Annapolis, Maryland

The food is delicious but it can get very dirty. There tacos can get messy but I still like it!

Some of these bozos out here expecting a gourmet experience. You get like 3 things, all the same ingredients in different shapes. You eat it, you blow out your back 35 minutes later. 10/10 read more

Okay, I went to Taco Bell in Annapolis this evening. The girl who took my order at the drive thru provided me with excellent customer service. Then I accidentally left my credit card at the drive thru, and I didn't even realize it. The girl jumped up, and she ran to my car as I was driving away like she was running a track meet. It was impressive! I called back, and talked to the manager about what happened. I told her to give that girl a raise! Wow! read more

I will always love Taco Bell. One of my top guilty pleasures. I recommend getting the Cheesy Gordita Crunch and adding the Cool Ranch Locos inner shell. #Gameover. Also, TBreezy is the sole location where one can purchase Baja blast straight from the source. I was impressed by this location's self-Order kiosk. It was simple to use and beat the line. read more

Taco Bell - So quick and easy! - Fast Food Near Me - Annapolis, Maryland

See all

Bit into my taco to find a folded up chunk of a blue paper label. Pulled it out of my mouth and threw up. THIS PLACE SHOULD BE SHUT DOWN!

If I could give this a zero I would but I can't I wouldn't recommend because workers were so rude to us and told us we were being to loud but we were all talking normal and they had a really bad attitude. They even got our some of our food wrong. read more

Delivery orders are ALWAYS (yes, always) 100% (yes, 100%) WRONG. Our order was absolutely nothing we asked for PLUS all of the food was complexly smashed up as if the driver or makers threw it against a wall 100 times. Like I would have to go out of my way to mess up an order as badly as that. read more

Taco Bell - Really??!??? - Fast Food Near Me - Annapolis, Maryland

See all

This just looks disturbing. Waited 15 minutes for a fried chicken taco. One of two pieces of chicken looks great - the other has obviously been thru hell and back. Not even going to try eating. Please close this location or find new management. Annapolis deserves better. read more

Taco Bell - Fried Chicken Sandwich Taco - Fast Food Near Me - Annapolis, Maryland

Worst Service ever, I ordered a few tacos and a drink through the drive thru I paid the worked dropped my card on the floor, she handed me my drink and closed the window I was waiting for my tacos and then she said with an attitude excuse do u need anything ? I was stunned because she didn't give me my tacos and then she realized and didn't even apologize, the food was cold and stale it was terrible please never eat here worse service ever and it made me sick to my stomach. read more

Food is good service is Super slow. The drive through line is super long at lunchtimes. You would think management would pick up on that. Sometimes I wonder how business manage to stay open. read more

I cannot understand why this location is so slow. Waits at drive through are consistently 15-20 minutes. MVA is more efficient.

I like their food but my grubhub experience was poor. It took my delivery person 20 extra minutes to find me, despite me specifying the location and talking to him on the phone multiple times. I was standing outside in the cold and it was quite miserable. By the time I got my tacos, they were cold and the hard shells were soggy. On top of that, I ordered mild sauce packets and I didn't get any. I won't be ordering from here again. read more

Taco Bell - a doritos locos (cool ranch) supreme taco and soft supreme taco - Fast Food Near Me - Annapolis, Maryland

See all

Since my last review things have gone down hill. Associate turnover seems high and it's starting to show. Dining room is always filthy. Sucks trying to find a clean table. The new ordering system doesn't match online and some other Taco Bell's. Last time I used I it, order was wrong and the person in charge handed me pen and paper and said write down what you want and I pass it to them. Really? I speak plain English, and she did too. read more

After a long drive all I wanted was a chalupa. I got my chalupa sadly it came from Antarctica. There was frost on my lettuce my meat was cold as my heart. I'm so happy I don't live here so I never have to come again. Love the employees they're amazing. read more

I don't think I've ever reviewed fast food before, Taco Belle is my go to hangover cure and the staff are just so friendly!

A nice branch (much better looking then other TB branches in the area. The food was okay.. Nothing much. I wish they had more salads option in the menu - but it's a fast food restaurant - and for there prices what you can expect :) read more

Taco Bell - Entrance - Fast Food Near Me - Annapolis, Maryland

I would really appreciate if someone contacts me. I'm just trying to get a refund. My order was wrong and things are missing. Tried to complete the survey on the receipt, doesn't work. Tried to contact them through the app to request a refund, that doesn't work either(shocker it's like they don't want to deal with it). read more

This Taco Bell likes to limit it's menu and then randomly close with a line of cars, 40 minute before time, turning away the rest of the line of 5 cars in line and then decide to ignore the last car like it's not sitting there.. Then when approached and called out about it, they act like it's your fault.. tell your employees who are so depressed with their jobs to actually finish, that there is a publicly posted time.. people plan to that posted time. The fact that you got lazy an hour before you supposed to close is not my fault.. the fact that you hate your job, ain't got nothing to do with me.. you costed me time in running to the next available store, because you decided to be petty, instead of being real and speaking up. I will be calling corporate. On top of you closing the restaurant, you have unnecessary attitude.. tells me you had no permission to close early.. I been providing service all day too, I would like to get food, so I can finish my day, I pulled up at 1:26 and waited in line 15 minutes for you to not take orders anymore. But we supposed to have sympathy for you who signed up for the job and took the late shift.. interesting how individuals who aren't ready for the workplace think. We can't take care of or finish business, but we want a full paycheck when payday comes .. read more

This place is horrible & humiliating they are so lucky Im nice enough to not call the fda and inspectors to come look at this disgusting place. I came here yesterday night and expecting some good tacos but I was WRONG ! It's the worst Taco Bell I've ever been to. I had ordered 3 simple hard tacos and 3 soft tacos. The cashier was so rude and rushed me to finish my order just so she can go sit in the dirty back where it's not even clean but it was perfectly fine for her. When I got my order 20 minutes after it was all cold and soggy they forgot to even put the cheese in the taco. Like is it that hard!? It's so simple but they so damn lazy. Never coming back ! The manager should be embarrassed about this service I don't even know why it's still open . read more

I went to this Taco Bell with 3 of my besties and when me and my friend, let's call her Kylie, we're called to get our food, the workers were being very rude when there was a mix up with our orders. Go to a different tack Bell for better service. read more

We ordered our food online, arrived 10 minutes later and the food was STILL NOT READY- it was 45 minutes since we placed our order. This was my first time visiting this location and it will absolutely be my last. Just horrible. Now I'm hangry. read more

It's difficult to admit, but Taco Bell is my guilty pleasure. Unfortunately, the location on West Street in Annapolis is no good. From the outside, the Taco Bell is fantastic. Very new building in a great location. The food when prepared is pretty good. I haven't had any issues with the food's taste, but my issues are with the service. This is quite possibly the slowest Taco Bell on the planet. The one drive-thru employee (not going to say her name) is literally the most miserable person on the planet. She never says hello and is rude when handing over items. Additionally, I have had several instances in the drive-thru where they have messed up my order. I'm not a fan of Sour Cream and when I get a certain burrito, I say "No Sour Cream" and somehow it is always on the burrito when I bite into it. Additionally, you must ALWAYS check your bag to ensure you have everything that you ordered. They will short change you. I'm not sure if this is on purpose, but either way, someone should check the contents of the bag before handing over to the customer. The past two times that I have ordered which were all in a two week's period, I was told that they did not have large soft drink cups and that I would have to "deal" with a medium size even though I'm paying for a large and just today, apparently they had no hash browns but I could get the Cinnabon item instead (figures that they did not put it in my bag). Anyway, if you want a late night taco, Taco Bell is a great choice....just not this one. read more

The drive-thru always takes a ridiculous amount of time no matter the time of day, and they frequently get orders incorrect. Last time I was there they managed to mess up the entire order with the exception of the soda. I went back to get a refund because I was not waiting another 30 minutes for them to remake my tacos correctly. Nigel, who was "helping" me, was incredibly rude and didn't seem to care about making things right at all, he tried to give me back only half of the money I paid for the order and was completely unapologetic. I work in retail and if we mess up we do all we can to correct things for the customer, in order to retain them as a customer. Needless to say I've given this place several chances and they have failed to improve. In future I will choose the McDonalds or Wendy's right down the street instead of wasting my time and money here. read more

What do you expect to read in this review? It's a Taco Bell! Located directly across West Street from the Honda dealership, this Taco Bell is NOT located in the mall...and that's great! It's also a close-ish drive to downtown Annapolis, certainly well within the limits of "Hey Uber driver, we need to make a stop before we go home..." after a night of drinking downtown. Being that it's new, it's still fresh and clean. But let's be honest, I'll eat in a pretty nasty Taco Bell and still be very excited that I'm eating Taco Bell. More than anything I'm just excited it's here, and want you to be excited too. read more

I ordered through grub hub and my order was an hour late because they claim they never got it. That's ok. That's a mistake on grub hub's part. But the associate who talked to me on the phone was incredibly rude and doesn't know shit about customer service. They should seriously have training on how to be a human being. IF it's a common thing that they don't get grub hub's orders, therefore they said there was no proof i paid for it, why did he seem so surprised at my suggestion to send a screen shot of my receipt that shows i paid.......like, do other people just not get their orders at all? read more

I don't go to Taco Bell expecting amazing, life changing food. I do, however, expect to be in and out of the drive through quickly--after all, we are talking about a fast food establishment. I've been here a handful of times in the last few years and regardless of how many cars are stacked in the drive through, I always end up waiting 10+ minutes for my food. Don't come here if you're in a rush. read more

All it takes is a little kindness. That's why I'm writing this. My mistake was not asking her name, but the dark haired girl who was working the drive through window at 1230pm on 11/9/20 literally made my day just because of her positive attitude. She said "enjoy this beautiful day" and it literally made me smile. Girl, whoever you are, I love you. To the general manager, promote her, give her a raise, give her your job. She deserves it. Best Taco Bell employee I've ever encountered. Oh and the food is pretty good too I guess ;) read more

staff was really nice but they got my nachos completely wrong, i ordered add steak and they took off the beef and added chicken instead

Perfectly adequate fast food. This location is usually clean, prompt and accurate. The service isn't bad. Turnover seems low and the staff has it together. The only bad thing is you can't make a left turn out (back towards the highway) which presents logistical issues occasionally. This location has the screens so you can either order off them or from the cashier. I like ordering from the screens because it makes it easier to browse the menu and customize the order. read more

i don't recommend because the worker told me i was being loud and told me that it was because of an amplifier in her headphones, but i was just talking regularly. i need someone to fix this problem and her attitude. read more