Took my phone in yesterday due to cracked plastic screen protector. Kris, the employee who helped…read moreme, was very knowledgeable and helpful. He replaced my old plastic screen with a new tempered glass screen and it only took him five minutes. He also spent time with me explaining some other issues I have been experiencing with my iphone. I will definitely go back to this store for any future issues with my phone, laptop or other devices.

Kudos to Andrew for helping repair my daughter laptop. He was efficient and had great customer…read moreservice skills!

JD is amazing. Multitasking between four different customers at the same time. As he had one phone…read moredownloading information it was able to help another client with something else. I really appreciate JD. I prefer going to Verizon Palm Bay Rd

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Having read all the negative reviews of this branch here on Yelp I was hesitant to go but as it was…read morethe closest, I decided to go. I wanted to turn in 2 unused cable boxes and make changes to my services. The store was busy. I logged in at 10:07 AM and was called to a service desk at 10:15. Not a bad wait at all. The service rep listened attentively to all my questions and concerns and discussed what I wanted to do, in easy-to-understand detail, explaining all my options, the costs and reviewing and repeating what I wanted to do before he did anything, to make sure we were on the same page. All in all, it was a pleasant experience and I have no complaints.

They do take there sweet time over here. Get ready to waste your afternoon in this place.read more

He took the time to look into my issue and ordered a part. Unfortunately it wasn't the issue and I…read morehad to contact HP. He didn't charge me even for the part he ordered. I will definitely be going back if I have any more issues and will let friends and family know as well.

This is a great store. These guys are so professional and knowledgeable, I would recommend them…read morefor any of your phone needs.

Very rude and didn't fix the phone properly. Rip off. Don't ever go there at all. They installed…read morethe used parts.

This place is a JOKE. Brought a PlayStation 4 in because I heard something loose inside and was not…read moreable to put in a DVD and was told someone would reach out to me in 2-3 days. They did not. I had to constantly call for an update. I then went in to pick it up after I told them I wanted the repair made luckily the person checked it again before I paid and of course it wasn't done, they lost my the and then was told it wasn't done after I got a phone call saying it was!!! They then said they would be ordering the part and doing the repair. I got a call like a week later saying it was ready for pick up, I paid $160 to have the disk drive repaired and it doesn't even work!!!!!!!!! It has been in their care for a month!! I would not recommend taking any electronics here this place is a joke and so are the employees.

A gift of AirPods was Bought at this store. I returned 4 days later because the AirPods was not…read morenoise cancellation. They refuse to exchange the device. They also have their employees take pictures of your credit card and license on their personal phones. I'll be filing a lawsuit for privacy concerns as well.

Needed help today at Babcock, Malabar store got to the store at 11:30 girl in the store had my…read morephone in hand supposedly trying to fix issue from 11:39 am till 12:23pm she was actually searching food delivery and trying to pay her water bill in Melbourne. Of course unable to fix my issue by choosing what you will have for lunch and how to pay her water bill. It was a waste of my morning in a boiling hot store because employees must chip in to pay for AC all the while other customers were waiting for service. I'm horrified at the total lack of knowledge and professionalism . I am going to write to the news so this disgusting service does not continue. I had purchased new Samsung S8 this week at another location that was stolen yesterday. I was lead in different direction from each boost location in replacing my stolen phone with another. If these employees reflect your business model it's very sad!

Worst customer service ever! Arrived at the time store was to open and had to wait 10 minutes for…read moreemployee to open the door. Was there to purchase a new phone and in the middle of the purchase the ONE employee (Abraham) working took a phone call and was gone for 50 minutes just making us wait in the store! When I knocked on the office door he acted like we were bothering him and said he was on "an important call with corporate"! Well, he should have told them he was the only employee in the store and was in the middle of helping a customer. Then he tried to tell us we HAD to purchase the insurance for the phone (clearly a way the store makes more money) and we would have to cancel it within 2 weeks. All in all a horrible experience and would never return to this store!!! Have to give one star as there is not an option for zero stars. But that's what this store should have!

If you're in the mood to waste your whole day away with a bunch of incompetent rude employees, than…read morethis is the store for you. I've been a customer for over 10 years and am thinking about switching services now. I will also be calling corporate to put in a complaint and letting them know that they're employees have absolutely no clue on what they're doing, followed by horrible customer service.

Patrick was very personable and efficient! He was prompt in his response for a quote and was able…read moreto mount our tv day of. Great value for time and quality. Thank you again!

Very easy company to work with. Patrick was very responsive, and sent Robert to mount our 2 TV and…read morewas super. Made sure that everything was accomplished, ran into a couple of problems but found ways to make things work. Very good on setting up the TV and soundbar, will make sure you are satisfied.

Great team. Great service. Great pricing. Saving $30 a month with the Affordable Connectivity…read moreProgram!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Palm Bay store today.