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    Boost Mobile - Palm Bay

    1.0 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    6 months ago

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    Verizon

    Verizon

    2.4
    (33 reviews)
    $$

    All in all i had an okay experience. My main complaint isnt with the staff or service provided, but…read morerather, with the layout of the store. (Although, it was bizarre that the employees dont wear a uniform. Upon entering the store, some random hipster wearing a tshirt and jeans with an ipad walked up to me and asked me for my phone number and i had no clue he worked there.) So this store has some new-age funky floor plan that apparently didnt include any chairs. There are two benches you can sit on if you're waiting to be helped, however, once your name gets called, you awkwardly stand at some elevated podium while you conduct business. I'm on my feet 10 hrs a day at work. If i go somewhere like this, i'd like to sit down at a desk and relax. Especially if i had to wait 30 mins to get helped in the first place. My overall visit, including a wait, lasted about an hour and a half and i was on my feet the whole time. Other than the zero seating situation, the service provided was good and Mary was very knowledgeable about apple products. Give this place some chairs and normal desks and its 5 stars.

    If I could give this store and the manager in duty 8/7/2025 less than one star I would. My family…read morehas been happy Verizon customers for over 21 years. After I visited the store yesterday I was told to call 611 for customer service and they could handle my problem. They could not. So I drove all the way back to the store to get a 21+ year old account for my father with dementia taken care of. The manager Jonathan was useless and un empathetic. Not someone who should be in management in my option. So after well over 20 years of service. I'll be heading to AT&T tomorrow. This saddens me as I have been the reason we've kept them as a carrier for so long because of their great customer service and guaranteed always speaking with a customer care representatives the USA. Another large corporation outsourcing at the cost of the consumer. I cannot stress enough how bad the service with the store manager Jonathan was as well.

    Boost Mobile - Palm Bay - mobilephones - Updated August 2026

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