He took the time to look into my issue and ordered a part. Unfortunately it wasn't the issue and I…read morehad to contact HP. He didn't charge me even for the part he ordered. I will definitely be going back if I have any more issues and will let friends and family know as well.

This is a great store. These guys are so professional and knowledgeable, I would recommend them…read morefor any of your phone needs.

Mr. Phone Pro is hands down the best place in town for phone repairs. Not only are their prices the…read morebest around, but their service is incredibly fast. We dropped our phones off at 8:00 a.m., and just two hours later they were completely repaired. One phone needed both the front and back replaced, and the other needed the back replaced, both were completely shattered. They fixed everything perfectly, and the total cost was about half of what other places quoted us. Now let's talk about the staff. They are incredibly positive, friendly, and professional. Everyone there was knowledgeable about the products in the store and happy to answer questions. Their attitude and customer service were so impressive that we actually canceled our phone upgrades with Spectrum and decided we'll be going back to Mr. Phone Pro to purchase our new phones instead. If you need a repair or are thinking about a new phone, start here first. Great prices, fast service, and amazing people. Support small businesses, you won't regret it!

This guys are the best and I fully recommend them , they put the customer service in high ,…read more This place fix my back of my iPhone that was crack , a couple weeks pass by and I notice my back was crack again , well this guys back up their warranty and redone my back screen as their good faith of their work , so definitely this guys are honorable and trustable and great people to build good clientele... You won't be disappointed to come here , they have fair prices and they back up their work ... Thanks for fixing my phone

Great service from this local and sole proprietorship. I received a clear assessment and price…read moreestimate. The work was done ahead of the promised turn-around time. James was great.

My phone was so messed up. Kept going to a black screen and had really hard time restarting. I…read morecalled and these guys were so helpful on the phone. A few days later I couldn't take it anymore so I brought my phone in. They had it fixed in under an hour! My battery was so close to catching on fire that when they opened the phone case, they found the battery was smoking! I got lucky... Great Service, very reasonable price and am definitely recommending them to everyone for their cell phone repairs!

Have everything you can think of with great prices....friendly as well and always available to…read moreassist you

Jonathan was great and super helpful. Took time to explain everything and helped us with our…read moreproblem. He was very courteous and knowledgeable.

Amazing, very helpful! The sales clerk took his time to explain plans and fees and couldn't have…read morebeen more helpful. I know the mall isn't a place you'd think of for getting help with your cell phone but this store was amazing!! I would note that I came during the day on a weekday.

I've been coming to these guys for years with all my phone issues. They are the most affordable…read morearound and always do an amazing job!

This guys are great they took care of my broken iPhone when Apple told me it would cost 3 times…read morewhat they charged and it was local! Will do business with them again and I highly recommend them..

Well staffed. No wait time. Excellent assistance with synching mobile devices. Help with shared…read morecalendars much appreciated.

Will never go back, get new plans in writing, got my new phone 3 months ago and my bill keeps going…read moreup what a nightmare , I'm paying double what my old bill was

This place was recommended by a few friends so it was a no brainer to me at that point. I smashed…read moremy screen(6splus) as I thought I was super cool to not have either screen protector nor a case of any kind on my phone for the very first time(yeah real cool)! Ok ok so anyway I called around & either the price was over $100 or just seemed shady. After being referred by friends,getting an $85 quote by phone I crossed my fingers that I wouldn't get ripped off,my main frame hacked into,identity stolen and my precious photos sold on the black market to creepies across the world! To my surprise it was fantastic! To the point,friendly,knowledgeable,fast & most importantly fair. There's a 90day warranty on screens & batteries that I know of for sure but I believe it's all parts/services(double check).If they aren't super busy he can get it done while you wait but don't expect it. Avg wait time otherwise is about an hour & if you have an old version of the same phone,charge it and take out the sim & well...USE IT! If you don't then be thankful to be free of it for an hour because it's extremely sad how attached we are to our devices(yes me too)! I hope this helps & as of this review I've smashed my screen again because you guessed it ...I was way too cool for a case but hey at least I had a screen protector on that didn't help other then not allowing my screen to completely fall apart into glass dust. Ughhh...don't be me...actually be smart & cool.

Smart Cell Repair does not stand behind their professed, "90 day warranty". Printed on the receipt…read more"All returns have a 25% restocking fee 14 day return policy, for all purchases, backed by a 90 day warranty..." the complete terms and conditions of the "Repair Policy" are not fully printed on the receipt and not provided to the customer. My daughter had the cracked screen of her iPhone replaced at this shop on April 20th. About a week ago, she placed her phone on the counter for the night to charge, still in the OtterBox defender case. No one used or touched it. The next morning we noticed a hairline crack in the screen. Due to busy schedules and all of the panic happening lately, she was unable to immediately take it back and the crack seemed to worsen. When she took it back today, she was told by the owner's brother, that she did not meet the "conditions of the warranty" because there were "no pieces or chunks of glass missing" yet the conditions of the warranty were never specified, as to what was and was not included. How convenient that she did not meet these unstated "conditions." In addition, the receipt states that the purchaser agrees "to the terms and conditions of Smart Cell Repair, LLC Manufacturer Warranty" of which were also never provided. I guess this is the loophole they utilize in order to appear to be an ethical business and warranty their repairs and materials. When that is not the case. In actuality, they are more than happy to correct the problem, as long as you are willing to hand over more cash.

JD is amazing. Multitasking between four different customers at the same time. As he had one phone…read moredownloading information it was able to help another client with something else. I really appreciate JD. I prefer going to Verizon Palm Bay Rd

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

A NEW LOW IN SERVICE? SPECTRUM just the worst of the worst, who runs this company, WOW, what a…read morebunch of ass's. I really dont go out my way to review, but were do they get these (people?) They dont want to help, its the opposite they want to stop you from whatever you called for, I believe thats in the service training, "they" are TOP NOTCH at that, you want to waste you time call SPECTRUM, guarantied you will not get what you want done, I have call three times to close my account , NOPE they know thats what I want. File complaints @ FFC.gov and BBB.org , you will get results , I have already file many complaints , its how you get things done with SPECDUM

Went in this location to upgrade my phone and I'm glad I had an appointment as it's a super busy…read morestore . The sales person was very helpful and knowledgeable about iPhone issues.