Aiden Gavin Maddox came in clutch…read more Phone was heating up Located inside of a Walmart in West Melbourne accessories available for purchase They fix everything! Smartphones, tablets, PCs, laptops and have a wide array or tools in place on sale for those inclined to handle certain aspects of electronics care at home. There's a lot of transparency here and accountability which I enjoyed.

Turned in the phone on a Tuesday. Clerk said the part needed would be in on Wednesday and I would…read morebe First for repairs. Unable to get parts until Thursday. Return on Thursday and was told yes the part was in, but he would get to me only in order of request. Called on Friday I was told the phone was not repairable. . was told they tried another part and that I would be liable for the $15 to remove that part. However, the final bill is $65 for a phone service that was unproductive.

Clean store, friendly associates, quite a few phones with awesome plans to choose from. Where else…read morecan you get unlimited data so inexpensively? I had major issues with my other service provider (visible wireless) and wasn't getting anywhere with their customer service. Long story short, I was in this Total Wireless location for over an hour with the store associate, Max. His patience and overall customer service will make me a long time customer.

He took the time to look into my issue and ordered a part. Unfortunately it wasn't the issue and I…read morehad to contact HP. He didn't charge me even for the part he ordered. I will definitely be going back if I have any more issues and will let friends and family know as well.

Great service. I phone 6 screen was completely shattered. Both Dustin and Nick were knowledgeable,…read morepleasant, and courteous. Will definitely use again if a another problem should occur. Ruth M

My woman wrote this and went in on December 17th:…read more "I went to go to the store to get my phone fixed The store manager/owner at the store personally took my case and said that there was something wrong with my battery. I said ok how much would it be? and he told me the price which was $99. I paid him the price and came back the next day to get my phone. During the process of him fixing my phone he cracked my screen. He apologized and said he would fix it for free ( which i understood completely by the way. i know things happen) but he told me I would have to pay an additional $16( which turned out to be around $24 with tax) for the screen replacement but the labor would be free. i said ok and he "fixed" the screen HOWEVER as soon as i left the store I was still having problems with my battery. I called him right away ( about 10-15 minutes later) he told me that it is ok and that there was something wrong with my charging port too( which I thought was strange because why didnt he tell me that when I brought phone in, right?) but he said I could fix that at a later date i said "ok" THEN about a week or so later, My ENTIRE SCREEN goes black and I cannot use my phone, as well as having the battery issues i had from before. I entered the store AGAIN. I was out of town when this happened and as you may know this can be very dangerous traveling/being on vacation without a way to communicate with anyone. I was STILL trying to be understanding so I came into the store after my vacation, and politely asked for a refund because my screen was broken, my battery wasnt working AND for the inconvenience of having me come back and forth to see him and having no telephone. He said and i quote "I did the service for you maam we do not do refunds" I couldn't believe what I was hearing, he may have "done the service" but this "service" left me with a HUGE NEW phone bill to pay as well as so many inconveniences AND STILL LEFT ME WITH THE SAME PROBLEM I HAD BEFORE I WENT IN AND THEN SOME. but yet he was NOT understandable and REFUSED to give me a refund. He said there was a warranty on it and he could fix the screen still and THEN he ADMITTED to giving me a faulty battery instead of the apple battery and thats why my screen went black. I said "ok" I then saw one of his posters for yelp about a review which I am typing up for you to read as we speak, BE WARNED."

The staff was professional and prompt. The cost of the repair was also slightly lower than other…read morerepair facilities and also came with a excellent warranty on the workmanship. They also provided tempered glass screen protector at no charge.

Very rude and didn't fix the phone properly. Rip off. Don't ever go there at all. They installed…read morethe used parts.

Every person in every business today seems to be Hit, Miss or just OK…read moreMy experience with the Verizon store on Malabar Rd in Palm Bay was GREAT. So much technology, almost over whelming, but my representative Faday was helpful with " how to use" instructions and patient with me, He cares, definitely a HIT

I have been in the 7 levels of hell for the past month trying to switch to a new wireless carrier…read morefrom T-MOBILE who claims they have good deals for a military family but then does a "bait and switch" charging you far more than you want to pay. AT&T spent the last month not doing their job while T-Mobile kept preventing the phone lines from "porting" and gave us a hard time every single phone call we made. THANKFULLY we stopped into this VERIZON STORE where DEVIN and his manager HEATHER not only spent the time to get us fully switched but found us every possible discount and made switching so easy. I WILL NEVER LEAVE VERIZON! I would rather have a ROOT CANAL unmedicated than go through the trouble of trying to switch wireless carriers again. The VERIZON representative explained everything, were consummate professionals and made a very difficult switch EASY! My boys now have brand new IPHONEs and they even gave us credit back for the phones we traded in!! Absolutely BRILLIANT SERVICE!! Thank you VERIZON, thank you DEVIN and HEATHER! You have customers for life!! I cannot RECOMMEND THIS VERIZON STORE ENOUGH!

JD is amazing. Multitasking between four different customers at the same time. As he had one phone…read moredownloading information it was able to help another client with something else. I really appreciate JD. I prefer going to Verizon Palm Bay Rd

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

I entered the store with a unbelievable story of what happened to me and my home AT&T account,…read moreInternet, U Verse 300 and Home phone service. Desi heard my problem and had trouble believing also, he assured me that it would be fixed. First he checked with the manager, Randy, who found my situation unusual. Randy and Desi said that in 4 to 5 days I would have everything restored. On the fifth day, Parker showed up and restored home phone, internet and the new Direct Stream service. When I called the AT&T phone number I was told by "Ronald" it would take 3 1/2 weeks to restore my services. UNACCEPTABLE Thank you Desi, Randy and Parker for everything Ron B. Palm Bay

Went in. Registered at kiosk said 1 person ahead of us. Sat at a table 2 other sets of people…read morewalked in they stared helping them we sat and waited then 2 associates were just sitting around in there phone we decided to leave. Said thanks for the customer service and they said "what? You should have told us you needed help". Are if fing kidding me? Terrib

Needed help today at Babcock, Malabar store got to the store at 11:30 girl in the store had my…read morephone in hand supposedly trying to fix issue from 11:39 am till 12:23pm she was actually searching food delivery and trying to pay her water bill in Melbourne. Of course unable to fix my issue by choosing what you will have for lunch and how to pay her water bill. It was a waste of my morning in a boiling hot store because employees must chip in to pay for AC all the while other customers were waiting for service. I'm horrified at the total lack of knowledge and professionalism . I am going to write to the news so this disgusting service does not continue. I had purchased new Samsung S8 this week at another location that was stolen yesterday. I was lead in different direction from each boost location in replacing my stolen phone with another. If these employees reflect your business model it's very sad!

A gift of AirPods was Bought at this store. I returned 4 days later because the AirPods was not…read morenoise cancellation. They refuse to exchange the device. They also have their employees take pictures of your credit card and license on their personal phones. I'll be filing a lawsuit for privacy concerns as well.

Great customer service ... they work fast and efficiently I would definitely recommend this…read morebusiness for all of your electronic repairs!

How does this place have good ratings? Good service???…read more Aight... I came here at 1pm today... The girl told me it will be ready in 1 - 1.5 hours. I come back two hours later at 3 pm. I asked her what the status of my iPad is... she said they opened it but it wil be another 45 mins. I asked her why? I guess she didn't like my tone. She got really defensive and said she has other materials she is working on and that it will be another 45 minutes. She proceeded to say that other places wil make you wait longer. Heifer Idgaf about other places and no they don't make you wait this longer... this is literally the longest I've waited. No apologies, no accountability, give me the parts from China and I'll do it myself at a fraction of the price. I came in here out of convenience which turned out to be a total waste of time. Brief update: the owner or the manager saw my review and said that my business is no longer welcome. For future reviewers... leave a review after they complete the service.