Ken has been fantastic to work with. He has promptly repaired my vintage HiFi gear and always…read moreprovides great communication and honest fair pricing. I will continue to send Ken my gear! ChuckV

I called needing service on my turntable. The gentleman on the phone asked me what was wrong with…read moreit, and I explained the issue and that I had disconnected the tone arm from the stylus. I just wanted to complete refresh, and he proceeded to give me a lecture about why I disconnected the tone arm in the first place and told me I had created a lot more work. Cool, I didn't come here for a lecture, I came looking for a professional to fix my amateur attempt. Obviously did not want my business, so I am looking elsewhere.

Great customer service ... they work fast and efficiently I would definitely recommend this…read morebusiness for all of your electronic repairs!

How does this place have good ratings? Good service???…read more Aight... I came here at 1pm today... The girl told me it will be ready in 1 - 1.5 hours. I come back two hours later at 3 pm. I asked her what the status of my iPad is... she said they opened it but it wil be another 45 mins. I asked her why? I guess she didn't like my tone. She got really defensive and said she has other materials she is working on and that it will be another 45 minutes. She proceeded to say that other places wil make you wait longer. Heifer Idgaf about other places and no they don't make you wait this longer... this is literally the longest I've waited. No apologies, no accountability, give me the parts from China and I'll do it myself at a fraction of the price. I came in here out of convenience which turned out to be a total waste of time. Brief update: the owner or the manager saw my review and said that my business is no longer welcome. For future reviewers... leave a review after they complete the service.

When Charlie told me he was opening up a business for electronics repairs, among other things, I…read moreimmediately logged into this Yelp account that I apparently made in 2019 but never actually reviewed anything! I'm happy to make my first review on here be for his business. I've had him fix a whole slew of things for me in the past and wouldn't hesitate to reach out again! Reach out to Charlie if you need something repaired or want to buy some electronics! He is a chill dude and will take care of you.

So personable and knowledgeable. Was informative, trustworthy. You should contact him…read moreFor your computer and specialized electronic needs.

We are on vacation with my disabled son who requires two iPads to keep himself calm. One was on…read morethe fritz. I took it in to this establishment. I'm so glad I did! They solved the problem and helped me save a ton of time and money going through the apple website! Thank you so much!!!!

DO NOT RECOMMEND THIS PLACE!…read more All I went in for was a broken screen repair. My phone was returned working, but afterward, I started experiencing multiple issues that I had never dealt with before. My GPS randomly stops working, my phone service cuts in and out, my speakers lag during calls, calls sometimes don't come through or go out, and my phone randomly switches into SMS mode. I can't say for certain what caused these problems, but the timing is extremely concerning, especially considering that all I originally needed was a screen replacement. When I called to address my concerns, the manager was extremely rude and dismissive. I asked for a refund, but she refused. Instead, she offered to open my phone back up for another repair, which I was absolutely not comfortable with after my experience. What really made the situation worse was her response. She questioned what she was supposed to do, suggesting that giving me a free screen would mean losing money. At that point, it felt like the business cared more about its profits than customer satisfaction. A customer shouldn't have to argue just to have their concerns taken seriously. The way management handles problems matters just as much as the repair itself. Unfortunately, based on my experience, I would not return or recommend this business.

We recently took 2 laptops and a desktop to Rich to clean out all the junk files and check for a…read morerecent scammer that had gotten into our bank account. We are extremely careful and thought it unlikely, but the scammers are very sophisticated these days. Luckily he had not gotten in thru the computers, but he cleaned out all the junk files, ran scans, and has an entire process he does to every computer, and got them running really good. One laptop we actually considered "almost dead", he cleaned it up, we took one software off there when we got it home and it runs pretty good now--much faster. Great job, great price, and we will be using him for years to come.

I needed my laptop fixed. Sadly, it was unfixable. I took it to him to try and save my memories…read more He did a phenomenal job. He removed the hard drive and backed up all my photos and videos to a flash drive. I'm so grateful! Reasonably priced! Thank Rich! Much Appreciated!!

I came to Ben to build a custom PC because I simply do not have the time to build it myself. Once…read moreall my parts arrived today, I bought everything over to Ben. He was very quick, professional, courteous, and very knowledgeable in computer software and hardware. It took him 2 hours to build what I would've completed in a week or more. Very happy, satisfied customer. If I have any PC or Mac issues in the future that I cannot resolve or don't have the time to fix myself, I will be returning to Ben.

"Ben Pham" runs this business, now for what at least 12-15 yrs. I bought 2 systems here, had some…read morerepairs done (before I knew how to assemble my own PC's), and a bunch of components - monitors, keyboards, mice, speakers, etc. Most of his merchandise are inexpensive, low-quality imports from Asia (China, Thailand, etc.) so high-end and big name brands are not their forte. Also, while things "look" like cheap imports, I don't think overall they're cheaper than Fry's, Central and Pixel USA, Benitek is a 1-man business so can't beat anybody on pricing I think. It's just very convenient if you live in that North SJ area, as opposed to running the Fry's gauntlet. Ben is a nice guy, his English is heavily accented, so intriguing thought-provoking conversation can be put on the backburner, but he knows computers very well and he won't try ripping you off, but go in with some idea about prices of whatever you happen to be looking for first 'lest you pay a little too much.

great place, great service & thank you so much ! Honest pricing, reliable, and on timeread more

Replaced iPhone screen using a used but intact screen and saved me money. Did a fine job and very…read moreconvenient location. Much cheaper than Apple store and much closer.

Back glass on my iPhone 12 Pro Max was shattered. I got ahold of WeFix Plus through Facebook…read moremessenger (super convenient) and got a quote to get it fixed, which was WAY cheaper than Apple. Just picked up my phone and I am super happy with the service. The lady behind the counter was pleasant to deal with and the gentleman who fixed my phone seems to have done a great job. Thanks!

So I stupidly left my phone on the hood of my car and drove off, eventually sending the phone into…read morethe street. The screen was smashed. I could get some things to work but not others. It was a bad day for that to happen because I needed to make important phone calls. I googled phone repairs near me and found these guys. I called and they were ready to fix it while I waited. It took an hour and I was back in business. It was a big deal to me because of the work I needed to do. They were straightforward and professional. Most of all they were willing to help me right away. I'd go to these guys in a heartbeat. Nice guys too.