My son went there to have a screen protector put on that he bought from verizon. They refused to…read moreput it on. He went to the verizon store in massapequa and they gladly put the zagg protector on. What a bunch of ballbags. Go to the more professional massapequa store.

Buyer Beware. I got what I needed but they tried to throw an extra $60 fee on each phone I bought…read more I was told it was their commission. When I told them I was leaving they reversed it. Nice guy, but everything should be stated up front. Somewhat sneaky.

My husband and I were in the store this past weekend and were assisted by Lehar. We were getting 4…read morenew phones and she was extremely knowledgable and efficient. She provided excellent customer service. This was the best experience we have had with our cellular phone needs. Thank you Lehar. Sherry E.

Came in here for a new screen and they were beyond helpful!!! Not only fitted my phone with a new…read morescreen but also helped me fix my camera lens as well. They cleaned my phone (and my case) and were extremely meticulous in putting all the new covers on! My phone looks like a new phone out of the box. Thank you!!!

what they told me and what they delivered, two different things. Go to a Verizon Store, not a…read morefranchise. I had to go back to verizon and renegotiate the whole deal. Not the two free phones with no trade -ins as promises and a bill over $150 as compared to the $100 they told me. Again, go directly to verizon.

I've been a Verizon customer for 27 years and have had varying results with each experience. I…read moreasked one of my friends where she goes and she said the Verizon store in Woodbury on Jericho Turnpike. Ask for John. He was amazing. We discussed what I wanted and he made suggestions. I went from an iPhone 13 to an iPhone 16. The new phone is bigger with more storage, etc. It was backordered, and when it arrived, he transferred all my information to the new phone. He answered all my questions. Showed me the new equipment I would need. He made sure all my settings were updated and current. He Bluetoothed the new phone to my car. He was great. One Sunday afternoon, I stopped in to get a new phone case. John was already helping a woman at the desk. I offered to come back, but he said no, I can help you too. I sat down next to her and shortly thereafter, a third woman walked in needing assistance. No problem. John helped all three of us. 3 "mature" Long Island women were talking to John and each other simultaneously, and he never lost his cool. It was impressive!. Go to Verizon on Jericho Turnpike in Woodbury. You will not be disappointed!.

I was having a major issue for weeks and they were Super speedy and helpful would recommend time…read moreand time again !

I left my phone to be repaired. The next day I was suppose to pick it up at 3pm. When I arrived,…read morethey said 2hrs more. 2hrs later, I called and they asked me to give it another 1hr. Work appeared fine. This place never opens at 10am despite it listed as the opening time. I even called on friday and was told it opens 10am on monday, to which I said I will see you at 10am on Monday. Get there 1028am. No lights on. I paid for a replacement item, originally told it should arrive Wednesday. On Wednesday they said it was delayed for Thursday's holiday (Juneteenth). Called Saturday. Was told item still didn't arrive and that they would call me when it arrived. One week later I called, they said they had the item but there's no note to inform customer. The item ordered was suppose to be in connection to the original issue that brought me in. After the previous work they completed, there was damage to speaker resulting in the other person having difficulty hearing me. However once again, I was told there was no notation of that. How convenient. Whichever worker assisted me today was on a personal call when I arrived. He never hung up entire time I was being assisted. Last time I will use them for any services.

Gave employee Will 108.00 and he only paid my bill for one month and it's 54.00 a month. And he…read moretelling me I have to call customer service crooks stay away

BY FAR THE BEST BOOST MOBILE YOU CAN GO TO…read more The employees there know what they are doing and know to communicate with the customer service technicians to get you the best deal possible! I just upgraded to the iPhone 11 and I plan on getting the iPhone SE for my mom not too long from now. They made the process smooth, informative, and clearly explained my options to me while helping me throughout every step of the way. If all boost mobile stores could be like this, there wouldn't be a need for any other service provider! No shady business and no games. Just clear, to the point, service. - Mario

This is the first time I've had my phone fixed completely without any problems…read more Questions are free. Answers are free Anything that has been broken or need something they can fix it!! Five thumbs up

I Had My MacBook Pro Since 2015. 2018 It Received A Little Bit Of Water Damage, The Keyboard…read moreStarted Acting Kooky. Instead Of Getting It Fixed I Put It Aside. Needed It Now a more Than Ever I Happened To See This Company Online And Decided To Give It A Try. I Spoke To Nik And Stated My Problem. No Only Did He Give Me A Clear Estimate, He Told Me Exactly What They Would Do To My CPU And How Long It Would Take. I Mailed In My Laptop And A Couple Days Passed And Nik Called Me With An Update And Good News, My Laptop Was Fixed, He Put A Backlight Under My Keyboard Included A Keyboard Protector For Me And That It Will Be Shipped Immediately. I Got My Laptop In Perfect Condition. Price Was Very Reasonable Knowing Apple Would Have Charged DOUBLE ! I'm Very Happy. Nik , THANK YOU !

I recently went to this Verizon store. Shine and Taj were extremely helpful. While I was adding…read moresomeone to my account, Shine noticed that a promotion that had been on my phone since the beginning had stopped a year prior causing me to miss out on more than $200 in savings. He called up Verizon Inc to argue that promotion should still be there. After 45 min. on phone with them, he got me the credit. They are wonderful at this location-very patient and do their best to explain everything and to get you the best deal. Go to this Verizon location-it's the BEST.

We received excellent service from Justin! We traded in 3 iPhones for new ones and got 2 Apple…read moreWatches. He explained everything clearly and the transaction went smoothly.

I needed the back glass on my iPhone replaced since it was heavily spider cracked. Walked in and…read morethey had the color match glass and size already in stock, they were very reasonably priced. They took their time and used the right machinery for the job to. Took a few hours but They had it done for me same day. I would recommend checking them out. Pleasant to deal with.

Amazing work, was able to do it in one day my phone looks brand new. Guy was super nice. Recommend…read morethis spot