I've had every cell phone nightmare come up these past few months. After a few horrible experiences with my old provider Virgin Mobile, I figured it was time to switch to a different company.
I was planning to find a cheaper ($50 or less) no-frills plan and to buy a phone outright. I came into this store mid-day when it was quite busy, after waiting for a while I was greeted by Alex (with an S?). He was very pleasant and honest with me about reception quality. Overall, it was a great customer service experience and I walked out of the store with an activated and working phone. Thank you to Alex for getting me all set up with my new device!
My mom ended up switching her unlocked phone to T-mobile in Naples, the experience there left a lot to be desired and she ended up with additional fees on her bill for services that she did not sign up for. So, I'm appreciative of the positive experience I had at this store here in Sunrise, FL.
This store moved a few months ago and it's now down by Burlington Coat Factory. read more