Went to this AT&T store to upgrade iPhones with one I had purchased online, expecting a simple SIM…read morecard swap and to be on my way. The customer service representative I spoke with did so quickly, even though I overestimated the driving time and I arrived an hour before my online scheduled appointment. I then had plenty of time to switch my phone number to a local one and to have a glass screen protector applied. As I waited, he (Matthew Silva) recalled a promotion I might've been eligible for as I had bought my first phone around two years ago through AT&T... to my surprise, I walked out having DOUBLED my data plan, added insurance in the event of losing or breaking my phone, AND saving $25 on my monthly bill. This was all because he took the time to look into this promotion he remembered. I was already satisfied with my service, but with that, could hardly believe my luck. He also spoke with me about a new deal AT&T has with DirectTV that would likely fall just over the amount of money I'm now saving on my phone bill for many channels, that I may just have to look into. The experience felt very personalized and like I was a valued customer with them. Outstanding customer service like this is what keeps me loyal to AT&T and now, to the Seekonk, MA location.

Horrible customer service and rude manager. Was told wifi is $35/month but was charged $105. Can't…read moreget access to billing and manager didn't help and cussed at us and told us to call customer service. This was particularly frustrating because I had already contacted customer service earlier that same day and was specifically instructed to go into the store for help. Still no access to billing or an itemized receipt. I have wifi and mobile through them and will be changing both!

This corporate location has come a long way in the past few years. when they first moved to the…read morecurrent location they had a crew that would pressure sale you the second you stepped foot in the doorway and they were incredibly inflexible and at times rude. I think the company wide changes have made a big difference with how sales associates interact with new and existing customers now. I no longer feel uncomfortable or unwelcome when I visit now. I had exceptional in store customer support service today and felt like my voice was heard and my concerns were addressed in a timely and professional manner. I would definitely recommend visiting this location if your looking to open an account or make changes to existing one.

This was by far the worst experience I've had with Verizon. I waited in the store for over 25…read moreminutes without being greeted or given any indication of how long the wait would be. The lack of professionalism was obvious. Another customer actually had to speak up and point out that I had been waiting a while before anyone acknowledged me. To make things worse, someone who walked in after me--by at least 10 minutes--was greeted immediately and assisted. As someone who works in customer service, I know this is absolutely not how you treat people. When an employee finally came over, all they did was hand me a number to call--no explanation, no assistance. It was a complete waste of time. If I could give zero stars, I would. My experience here was extremely disappointing. The staff was unhelpful, unprofessional, and lacked basic customer service skills. I left feeling frustrated and unheard. I would not recommend this place to anyone.

Cellular Mobile Services, specialize in providing repair service for all,…read more phones, tablets, computers, Apple Watch. And much more. You also can find large selection for sale for all types of phones, tablets. Locate 6145 Post Rd.,, North Kingstown, Rhode Island. 401-471-7112

From the owner: With over 15 years of experience we are able to provide our customers with reliable and high…read morequality service. We only strive to have the best tech's for our customers. Our managers and sales team never stop training in customer satisfaction. We can repair most devices within 15-15 minutes. If you'd like we offer beverages to all of our customers and offer 3 month warranties on most devices. We cover all aspects of repair from a simple home button repair to a destroyed screen. We repair iPhones, Smart phones, iPad's, iPod's and Tablets. Listed below are some of the services we offer. -LDC/Digitizer repair -Battery replacement on all phones -Home button repair -Charger port repair -Headphone jack repair -Power button repair -Water damage -& much more! If what your looking for is not on the list no worries we probably do it. Just give either of our stores a call and we can help.

I never do reviews online but had to this time. My LCD screen on my cell phone was destroyed . I…read morebrought my phone into the East Providence store. They ordered two different screens of which neither one worked. Sandra went above and beyond to find a screen that worked for my phone. She is awesome! Thanks Sandra from Denise

Sean was great. I needed a new battery and screen, as well as a cleaning job for the portal and…read morespeakers on my iphone. He did it all for a very reasonable price and did it quickly. Highly recommend this office.

I have no complaints about this place! They are fast and efficient and the prices are fair. I have…read morehad several items repair here including my iPad, iPod and three iPhones. All cracked screens and one with the home button issue and replacement for only $25! The screen repairs all varied based on the device. But I must tell you that his prices are incredibly and significantly lower than the mall kiosk prices. My iPhone 5s screen repair was $80 and took 15 minutes. It's a walk in service kind of the place, first come first serve. You won't be disappointed.

Josh and Co. Help me to diagnose not just one defective phone I got online, but also diagnose the…read morereplacement that an eBay company (from 641 OLD WILLETS PATH HAUPPAUGE, NY) tried to scam me with. Batteries Plus is helpful and has integrity. This is rare!

Too busy to deal with customers. Wasted 3 hours to find the batteries I eventually ordered because…read moreI was put on forever hold twice weren't even available. No one sent anything, called, emailed. Great service

I highly recommend Chris for any and all cell phone needs and issues at the, Swansea, MA Verizon…read moreCell Store! His customer service is excellent, his knowledge of phones and plans far surpasses any associate my family has ever dealt with, in all the years of having cell phones! Chris' patience and understanding is unbelievable, he goes above and beyond everytime we walk into the store, and he never rushes through anything that he has to do or rushes you for any reason. In fact, at different times, he has literally spent hours at a time with family members, because of phone or plan issues, so we do not have to come back with unresolved issues or oh sorry it must be something else wrong. Chris explains everything thoroughly, more than once, shows you your options, tells you any discounts or promotions available, explains your plan costs, answers all questions fully and truly wants you to be a satisfied and happy customer when you leave. You will leave the store with knowing exactly what your bill will be, no hidden surprises, knowing you received the best service, being educated on the latest information on your new phone and plan. Chris also continues his amazing customer service by calling you within the first 30 days to check in and see if your happy with your phone and if you have any questions or concerns. He continues to call you every 6 or so months after continually, for the same, he is NOT trying to sell you anything on these calls! He is checking to see if you have any questions, issues with your phone, and reminds you he's there at the store if you do! There is no one else we will deal with when it comes to cell phones! Chris always says please come back or call me with any questions or concerns, and he always gets back to you within a reasonable time, if you leave a message for him! Verizon is lucky to have Chris working for them! We are lucky to have found Chris!

The manager here is a scammer and DO NOT GO here. he charged me something without disclosing it…read moreand won't even have the guts to return a phone call. This is an authorized seller, and not real Verizon, do not go!!

David has been servicing our laptops for years. Very happy with his service from finding viruses…read moreand removing them to hardware fixes. I always welcome his opinion on if a fix or upgrade is worth it or should I get another laptop.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

Called him , told him problem, he said come in Ill have phone…read morefixed in 10 min. The man did not lie , my phone was up in running in less then 10. I would highly recommend. Also the price was very fair.

They fixes my iphone x screen in 10mins. I also have one year warranty on my phone screen from cell…read moresurgeon. my phone works well. thank you guys