Sebastián, one of the store associates, was able to set up wireless home internet for my elderly…read moremother while I coordinated everything by phone. He was exceptionally kind, even waiting for her after the store closed at 8 PM. He also made sure the device was working and ready to use, so she only needed to plug it in when she got home. Excellent customer service.

Extremely disappointing customer service…read more I went into this store once expecting a manager to contact me regarding an issue, and I have followed up by phone every day since. Each time I call, I'm told that the manager is either "in a meeting" or unavailable. I have repeatedly been told that the manager would call me back, yet I still have not received a single call. What makes this even more frustrating is the attitude of some of the employees. When I asked for the district manager's name or email so I could escalate my concerns, the employees became defensive and combative instead of simply providing the information or helping me get in contact with someone who could address my concerns. I shouldn't have to call every single day just to get a basic response from management. The lack of communication, follow-through, and professionalism has been extremely disappointing. At this point, I think I'll be taking my business elsewhere. Customer service should not be this difficult. Unfortunately, based on my experience, I cannot recommend this location.

Just went in to upgrade a phone for my dad and Jacqueline was extremely nice and helpful through…read morethe whole process. Thank you!

The worst customer service I ever had. Came in trying to get a new phone and a young lady named…read moreAlice had a horrible attitude, did not offer me anything and seemed like she was trying not to get a new customer. Clearly she has never worked for a phone store.

George rocks!! We had such a great experience ordering our new iPhones! George who helped us was…read moresuper easygoing, funny, and made the whole process enjoyable. He kept us entertained the entire time and made everything feel easy and stress-free. Great customer service and an awesome personality.

George helped me by transferring my 84 yo Mom's phone to my old phone today and was so kind and…read morepatient and funny. I had been dreading this errand but he made it easy and pain free! George is an asset to your team!

Why I'm the hell if the owner of this store is an illuminati he doesn't talk. To the people…read moreinvolved in your investigation honestly I don't know exactly what you looking for but if you don't contact me I can't help you. That out there there's a mother fucker coward. That is framing my entire family I know but until you contact me then the son of a mazon Matthew Hughes killed a guy

My boyfriend was very curious about the Meta glasses and wanted to try them on. They are only…read moreavailable at select Best Buy's with a limited availability. He made an appointment online for this location since we were going to go to the movies in Orange anyway. They have a large parking lot at the front of parking was not an issue. Once we walked in an employee pointed out where the bed took glasses were at and we proceeded there. Angel was at the Meta stand and helped him getting checked in. She was really helpful and knowledgeable about the product and walked him through every step on how to use them and what he would see. She was also very helpful when it comes to the sizing of the glasses and warning us that you would not be able to return or exchange for size. My boyfriend absolutely love the experience and although they are very expensive, he still walked out with them. He has had them for about three months now and he still uses them every so often on our weekends he hasn't had any issues with them.

My iPhone 5s dropped and the screen wouldn't respond. The staff was honest and efficient. They…read morediagnosed the problem and did not need to replace the screen like I thought would be required. Cost effective and competent iPhone repair.

Great prices. Great service. Great rapid repairs! They have special hours so much sure you call and…read moreleave a vm if needed. Trust me they are worth it. I used to go to ubreakifix all the time and I can't believe I didn't check out Oscar first.

I got a glass screen protector (which the guy installed right then and there) and also a case which…read morehas survived a few drops already. They even give me a good deal since I got two items. Thanks One Stop Wireless! Will be back!

This place is at a cart located in front of the AMC theaters at the Block. They sell cases and…read morechargers for cell phones and ipods. They also sell transmitters to connect your electronics in your car. I bought more than one case for my ipod and was offered a discount and of course I bought 2! I also bought a phone charger for my car. After I used it a few times, the charger would stop working. I had remembered the owner telling me as long as I have my receipt that there's a warranty on it, one year I believe. So I took it in and he gave me a new replacement. The owner is a really nice guy. He even offered to order me a case that I didn't see at his stand that I wanted and he knew what I was talking about. I'd definitely come here again instead of ordering off the internet. When I bought a case off the internet, my phone case broke on me. The online seller sent me a new one and it just did the same thing again, it broke! The quality sucked. I should have gotten a refund instead of him saying that he cannot do anything further...lame.

Very nice service, true price for the real product you can sold here. Came from La Puente to sell…read moremy phones and after the inspection for the phones, they gave the a very good price for the best value for your products.

Janet was such a help, I've been to way too many places trying to get an estimate on my phone and…read morenobody has been as helpful as she was. She made my experience amazing I will definitely be recommending to anybody who has any questions about their phones or need repairs.

Never disappoints! I…read moremanaged to destroy my phone screen again, so of course, I decided to stop by and get it fixed. As usual, the entire process took less than 10 minutes, and they even offer a couch for customers to sit and wait. I especially love how their price remains the exact same as it has been the past couple of years. Every other place that I've called tried charging me double, which is just plain stupid. The place is still in the Bolsa Mini Mall plaza, but they've relocated to the space next to September and near the staircase. The shop is a bit smaller, but its impressive customer service and quality remain unbeatable. The husband and wife team are incredibly sweet and welcoming. Highly recommend!

Great cheap service, kind people. Forever going here for all phone repairs, and they also tailor…read moreclothes.

Got my new phone here for a good price and it's been a very good quality so far 10/10 and gave me…read morea free charger

Always have great service and love being a member so I can replace my screen protectors whenever I…read morewant

This is a one-man shop located within a market. He quoted me $80 for a battery replacement and…read moreanother $80 to replace a shattered back glass panel of an iPhone 14 Pro, whereas many other repair shops were quoting me $200+. He also replaced my screen protector free of charge after noticing how damaged it was. He provided me a time estimate of 2 hours to complete the project, but he did need an additional hour so I would definitely keep this in mind. Otherwise, I would highly recommend this shop for your needs!

Replied very fast with yelp inquiry, and a reasonable price. Located in Anaheim marketplace so…read morethere's are plenty to do while you wait for your service