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    T-Mobile

    3.6 (57 reviews)
    PriceyMobile Phones
    Open • 10:00 am - 8:00 pm

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    Avoid this rep level from 1-10? 12!
    Saimon Z.

    At least at this store, you get only reps with either lack of knowledge or extremely poor customer service or a combination of both. They had me back and forth for weeks with nothing but giving me wrong information that made me switch providers, or rude attitude and lack of answers. Also, if they say they will check something and will let you know, FO NOT EXPECT THE CALL BACK. EVER!!!

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    3 months ago

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    14 days ago

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    9 months ago

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    29 days ago

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    4 months ago

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    1 year ago

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    4 months ago

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    27 days ago

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    1 year ago

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    7 months ago

    Not stratified with their customer service. Was hoping for better help in my question. Seem like didn't want to help as much.

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    1 year ago

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    5 years ago

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    3 years ago

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    7 years ago

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    16 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    14 years ago

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    13 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - T-Mobile

    Review Highlights - T-Mobile

    “Petar always demonstrates how excellent customer service has a lasting positive effect on customer relationships and further sales.”

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    AT&T Store

    AT&T Store

    3.0(137 reviews)
    1.2 mi•San Pedro
    •$$

    Genesis would benefit from additional coaching on guest communication and professionalism. During…read moremy visit, she spoke to an elderly gentleman in a manner that came across as patronizing and disrespectful. A guest's age should not lead to assumptions about their abilities or how they should be addressed. Additionally, when I raised my concern to Genesis, her communication style came across as dismissive and confrontational rather than solution-oriented. Instead of focusing on resolving the issue, her tone and body language--including frequent head movements and nonverbal expressions--made the interaction feel unprofessional and uncomfortable. I recommend retraining focused on respectful communication, active listening, professionalism, and guest service standards to ensure all guests feel valued and treated with dignity.

    This is not a review for this particular store, but AT&T's practices. Yesterday, I came home from…read morethe park with my granddaughter to find that my driveway was blocked with a sign that read "AT&T Technicians at Work." Not only did I have to park and walk a block away with a sleeping toddler, I was confused and nervous. I did not ask for technical support. In fact, I do not use AT&T. Not only could I not park in my own driveway, but I was shocked and upset to find two strangers in my yard. They had opened the gate and entered our yard to access a utility pole adjacent to the back of our yard, not in our yard. They never asked our permission. They never gave us any notice. No one rang the doorbell; my son was working from home and would have known. He was busy working, so did not realize that anyone was here. I asked the technicians to leave immediately. They admitted that their entry of my yard was illegal. They said that if I left them alone, they could leave more quickly. I was upset but never said anything rude to them. I just told them how upset I was at this violation of my property. I asked for a supervisor's name and number, which they would not give me. When I called AT&T, I was unable to speak to any supervisor. I was given a run-around from several people on the phone who could never get me through to a supervisor. I wasted over an hour on the phone with no success. This is no way to treat people. This is our home and no one should come into our yard without our permission. We do not have a common easement. This was completely illegal and actually frightening. DWP asks permission to access our yard, and this is a utility we actually use. AT&T is not my service provider. I truly hope someone in charge sees this. We are buying a lock for our gate, so that we never experience this kind of violation again. It was upsetting and frightening.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    3.0(2 reviews)
    0.1 mi•San Pedro

    I called to ask information about a phone and the childish "guy" kept being indirect with his…read moreanswers. Than he continued to make passive aggressive comments and laughing stating that Him and his family don't need to use cricket, they use "regular" carriers. I don't see the point of making fun of your customer base if you literally work for that company. It's actually not the first time we get be little by those workers which is why we go to the Carson or Wilmington location but sadly Cricket Wireless themselves told me to reach out the them because they could see that they had the phone I was looking for in stock and I just wanted to confirm but yeah as always literally no help.

    Received notification Cricket will finally offer add on package for Apple Watch so you can have…read morecellular coverage without your cell phone! I love it as extra cell service at only $10 per month no need to carry cell phone on hike or walk anymore! Dick Tracy watch phone finally a reality. I did not think it would be too easy for DYI so decided to drop by San Pedro store on Gaffey. 10 minutes later all done! Great service and knowledgeable of my request. My 6th year with Cricket and have had many friends and family sign up with Cricket. Apple Watch Ultra has great sound volume so heading for the outback and no worries about dropping my phone overboard when on a boat. Sammy B

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    Cricket Wireless Authorized Retailer - Apple Watch Ultra

    Apple Watch Ultra

    Cricket Wireless Authorized Retailer

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    T-Mobile - mobilephones - Updated September 2026

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