We had an excellent experience with this company installing network cables and security cameras at…read moremy home. Marcus Franklin is professional, knowledgeable, and extremely detail-oriented from start to finish. The cabling was installed neatly and efficiently, and everything was carefully tested to make sure it worked perfectly. The camera placement was well thought out, giving great coverage while still looking clean and unobtrusive around the house. What I appreciated most was how clearly everything was explained to me -- from how the system works to how I can access and manage the cameras myself. The whole process was smooth, on time, and very well done. If you're looking for someone reliable for network wiring or camera installation. I highly recommend 21st Century Network. Quality work and great service!

My neighbor recommended Marcus Franklin and I am so glad she did. I wanted to upgrade my existing…read more13-year-old surveillance system, add an additional camera and new doorbell. Marcus was always on time, friendly, helpful, made recommendations with no high pressure selling. He was also very helpful in showing me how to utilize system. I have already recommended him to friends.

have never received a credit when viewing was out for a day. Not one cent was paid, have recording…read moreof that outage. Have been scammed almost monthly by an Indian on phone, when my bank pays monthly fee. This is a constant call and notify them every time. Jennie Lohde

There's no one that knows the know's the complicated world cables connections and computers like…read moreVik! He has the brain of a scientist with a Doctrine in making your entire system work with you understanding it. He has a wonderful communicator and has tremendous pride in what he puts his name on. From the clean strapping on the wires when installed keeping a straight solid line throughout or the organized connections to your hub of components and most importantly when you call him it's him that answers. Whether it's an emergency during the weekend or late at night he is there for you. There's those certain people who you know they can get it done and Vik is as elite as they come. I truly believe he brings more value for the money being spent than any other and I've used several companies. They take your money then don't answer once things get offline!

Michael did a great job hooking up my outdoor ring camera thru POE…read more He was prompt and very thorough.

Contacted MD Telecommunications to have them assist with getting my TV mounted. Communication was…read moregood, was very flexible with the schedule I needed, took only a little over an hour and a half, and it was done beautifully.

Shoutout to Aiden for going above & beyond for one of my customers!!! He apologies for the long…read morewait and asked me if I needed help finding anything else on my list. Great guy, attitude, and above & beyond customer service. Thanks for your help! Target is lucky to have you.

Girl with the pink hair, I hope you have a better day. my daughter was just trying to do a change…read moreof responsibility from my account to her own. you made her cry on her way home. to your manager. I hope you can coach your employees to be a little nicer. I get that employees may know more than the customers, but you don't need to treat customers like they are dumb. I know you can do a transfer of responsibility in store. Its just messed up that she had to deal with someone so rude. and knowing my daughter, she's not going to speak up for herself. Just be better people

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

They were pretty quick from contacting them to them showing up. They went above and beyond and…read morereplaced all the telco lines to fix the issue.

I called other cable companies and they were not able to do the job as fast as Robert and his team…read more Fantastic service and a doing efficient job too.

The technician, Josh, installed several Keystone jacks for me. He did a great job. Everything works…read moregreat. He was very friendly and very professional, and the price was very fair. Very pleased with their service. I highly recommend. Thank you!

Ari and his team helped me get better wifi in my 3 bedroom home in Topanga. I had no service there…read moreso having good wifi was crucial, however I had the router in my office and we had a bunch of dead zones throughout the property. The wifi was spotty in the kitchen or outside so if I was on a wifi call and walked outside my call would start cutting out. He set me up with a full mesh wifi system so the entire property, both inside and outside has full coverage wifi now! I definitely recommend Ari and tech hero if you're looking for a wifi upgrade.

Shawn , Omar and Moe - have serviced our old building for the last three years. We have always…read morereceived timely , efficient service. We've never been told "NO", just we'll figure it out and they have. A great team willing to take the time to understand your needs and work within your budget. I really appreciate all their hard work and friendly attitudes. Lara!

Shawn and his crew were great. They were on time, professional and knowledgeable. They added an…read moreadditional camera to my existing system. The pricing was reasonable and I would use them again.

Genesis would benefit from additional coaching on guest communication and professionalism. During…read moremy visit, she spoke to an elderly gentleman in a manner that came across as patronizing and disrespectful. A guest's age should not lead to assumptions about their abilities or how they should be addressed. Additionally, when I raised my concern to Genesis, her communication style came across as dismissive and confrontational rather than solution-oriented. Instead of focusing on resolving the issue, her tone and body language--including frequent head movements and nonverbal expressions--made the interaction feel unprofessional and uncomfortable. I recommend retraining focused on respectful communication, active listening, professionalism, and guest service standards to ensure all guests feel valued and treated with dignity.

This is not a review for this particular store, but AT&T's practices. Yesterday, I came home from…read morethe park with my granddaughter to find that my driveway was blocked with a sign that read "AT&T Technicians at Work." Not only did I have to park and walk a block away with a sleeping toddler, I was confused and nervous. I did not ask for technical support. In fact, I do not use AT&T. Not only could I not park in my own driveway, but I was shocked and upset to find two strangers in my yard. They had opened the gate and entered our yard to access a utility pole adjacent to the back of our yard, not in our yard. They never asked our permission. They never gave us any notice. No one rang the doorbell; my son was working from home and would have known. He was busy working, so did not realize that anyone was here. I asked the technicians to leave immediately. They admitted that their entry of my yard was illegal. They said that if I left them alone, they could leave more quickly. I was upset but never said anything rude to them. I just told them how upset I was at this violation of my property. I asked for a supervisor's name and number, which they would not give me. When I called AT&T, I was unable to speak to any supervisor. I was given a run-around from several people on the phone who could never get me through to a supervisor. I wasted over an hour on the phone with no success. This is no way to treat people. This is our home and no one should come into our yard without our permission. We do not have a common easement. This was completely illegal and actually frightening. DWP asks permission to access our yard, and this is a utility we actually use. AT&T is not my service provider. I truly hope someone in charge sees this. We are buying a lock for our gate, so that we never experience this kind of violation again. It was upsetting and frightening.