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T-Mobile

4.0 (13 reviews)
Open 11:00 am - 7:00 pm

Services - T-Mobile

Telecommunications

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2 years ago

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6 months ago

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2 years ago

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3 years ago

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2 years ago

Just upgraded my iPhone from an XR to a iPhone 15. Mario in particular helped me, he was thorough and provided great customer service.

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8 years ago

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8 years ago

Came here a few days ago because I was having issues with my phone. The employee, Camilla, was super helpful and friendly. Great service.

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9 years ago

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9 years ago

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9 years ago

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8 years ago

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8 years ago

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8 years ago

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Review Highlights - T-Mobile

Actually my experience with moving my business phones and internet was bumpy however Mario saved the day.

Mentioned in 3 reviews

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T-Mobile

T-Mobile

(4 reviews)

I called them up today because I was very motivated to buy a new phone TODAY. I asked the woman on…read morethe phone if they had a particular phone in stock. "No we don't." No attempt to find out what I might be looking for or if there was any other way she could help me or offer me another option. Just no. Me: Okay, thanks, um, bye? I was running errands and realized I was right by them so I popped in and asked a question related to an offer I had seen. Again, "No." Just no. There were no other customers. She didn't have any reason to think I was the same person who had called (like maybe something had offended her on the 1st call?) She was just standing there doing nothing but still couldn't be bothered to engage me and try to assist me or make a sale. Again, I wanted to buy a new phone TODAY. Something is wrong with this place. They REALLY don't want your business. What is this? A drug front? Kidding (not kidding?)! 4/6 Quick followup edit: I later called customer service and got a really great woman on the line who more than helped me. She gave me the inside scoop on getting an even better deal than I had been looking for. She was genuinely funny, and friendly, and helpful. This evening I made another call and got another amazing customer service agent. He was so funny and helpful! What is this - Opposite Day? If T-Mobile is trying to suck less than usual, they're doing a great job w/ their call center. But the franchises? I don't know what their story is but I was glad to not have to step foot into one of their stores again.

Came in today to make a bill payment. I was told that they didn't accept credit/debit cards ("cAsH…read moreOnLy"), which is flat out bullshit because I have paid my bill here before with my debit card. It would've been pointless to tell him this though because a) it wouldn't have changed anything and b) I wasn't interested in hearing any more nonsense.

T-Mobile - mobilephones - Updated May 2026

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